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D'Embassy Serviced Residence Suites

Apartment in Kuantan with fitness centre and 24-hour front desk

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Ballroom
Outdoor pool
Room
Living area
Living area

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Kitchen
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

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Pelindung Alley 76, Beserah, Kuantan, Pahang, 25050
  • Place, Kuantan City Mall
    ‪5 min drive‬
  • Place, East Coast Mall
    ‪5 min drive‬
  • Place, Teluk Cempedak Beach
    ‪5 min drive‬
  • Airport, Kuantan (KUA-Sultan Haji Ahmad Shah)
    ‪25 min drive‬

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View all photos for Family Apartment, 3 Bedrooms

Private kitchen

Family Apartment, 3 Bedrooms

  • 1053 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

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Living area

Exclusive Apartment, 3 Bedrooms

  • 1283 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 2 Queen Beds and 2 Twin Beds

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Room

D'Embassy Suite Apartment

  • Sleeps 6

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Room

Residence Suite

  • Sleeps 5

Family Three-Bedroom Apartment

  • Sleeps 5

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About the area

Kuantan

Located in Kuantan, D'Embassy Serviced Residence Suites is in a shopping district and by the ocean. The area's natural beauty can be seen at Teluk Cempedak Beach and Kuantan Recreational Parks, while Heroes Museum and Natural Batik Factory are cultural highlights.
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What's nearby

  • Taman Teruntum Mini Zoo - 5 min drive - 3.8 km
  • Kuantan City Mall - 5 min drive - 4.6 km
  • East Coast Mall - 5 min drive - 4.6 km
  • Teluk Cempedak Beach - 5 min drive - 4.6 km
  • Heroes Museum - 5 min drive - 5.3 km

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 21 min drive

Restaurants

  • ‪Kopitiam Muar E - ‬11 min walk
  • ‪ms tomyam ii - ‬13 min walk
  • ‪SARSHA Cafe - ‬12 min walk
  • ‪Cherating Steakhouse - ‬10 min walk
  • ‪Pak Lim Nasi Arab - ‬9 min walk

About this property

D'Embassy Serviced Residence Suites

Apartment in Kuantan with fitness centre and 24-hour front desk
An outdoor pool, a fitness centre and a conference centre are available at this apartment building. Self parking is free. Additionally, a business centre, a children's pool and concierge services are on-site. Each apartment provides a dining area and a kitchen, plus free WiFi and a flat-screen TV with cable channels. Added amenities include a balcony, a minibar and a coffee/tea maker.
D'Embassy Serviced Residence Suites offers 196 air-conditioned accommodations with minibars and complimentary bottles of water. Rooms open to balconies or patios. Accommodation at this 3-star apartment has kitchens with separate dining areas and coffee/tea makers. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 21-inch flat-screen televisions come with cable channels. Fridges and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Parking included
Free WiFi
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for MYR 50.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: MYR 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does D'Embassy Serviced Residence Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is D'Embassy Serviced Residence Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at D'Embassy Serviced Residence Suites?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at D'Embassy Serviced Residence Suites?

Check-in start time: 2 PM; check-in end time: 5 PM.

What time is check-out at D'Embassy Serviced Residence Suites?

Checkout is at noon.

Where is D'Embassy Serviced Residence Suites located?

Situated by the ocean, this apartment building is within 3 miles (5 km) of Taman Teruntum Mini Zoo, East Coast Mall and Kuantan City Mall. Gelora Park and Kuantan Recreational Parks are also within 3 miles (5 km).

Reviews

D'Embassy Serviced Residence Suites Reviews

7.4

Good

7.2/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Communication
Rating 10 - Excellent. 9 out of 55 reviews
Rating 8 - Good. 25 out of 55 reviews
Rating 6 - Okay. 15 out of 55 reviews
Rating 4 - Poor. 6 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

Reviews

6/10 Okay

Nadwah Nor

Disliked: Cleanliness, communication
The space is big however we saw some cockroaches. The pool need some cleaning. Glad there're hot water with good pressure Kettle, mug, 3 in 1 coffee mix, provided
Stayed 2 nights in Dec 2022

8/10 Good

MUHAMMAD ZAKRIL HAKIM

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
Don't provide equipment to cook.
Stayed 1 night in Aug 2022

10/10 Excellent

NOR FAIZAH

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super satisfied
Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Liked: Room comfort, communication

Out of 10 my rating is 7.

Overall it is ok. They should improve in cleanliness a bit. For example house keeper skips cleaning the floor under the sofa in the living room. Notice a lot of dust under the sofa.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

clean apartment

Overall cleanliness is good, water pressure for shower not that good. Kitchen very good and clean.
Stayed 2 nights in Nov 2021

10/10 Excellent

Jamie

Liked: Cleanliness, room comfort
Everything was good. Suitable for family. Newly renovated. Clean and comfy. Should prepare more toiletries.
Stayed 1 night in Aug 2020

6/10 Okay

Tis

Disliked: Amenities, property conditions & facilities
room service a bit poor. went down to the receptionist to report about the fridge but no action taken. swimming pool's rule doesnt allow us to swim at night even though during the day there is no life guard present.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Good staff. Clean room and everything was nice. Good view in the morning too ☺️
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very quiet. Also very comfortable. .
Stayed 1 night in Mar 2019

6/10 Okay

Abd, Sabah Malaysia

Liked: Cleanliness, amenities, property conditions & facilities
Need improvement. As the unit I stayed, toilet's window no curtain. Master room ceiling found iron bar exactly above of bed, unsafe condition. Key room only 1 key, better provide at least 2 key set. The pillow condition also need to check. All the best. Thank you.
Stayed 3 nights in Jan 2019

6/10 Okay

Esther, KL, Malaysia

Liked: Staff & service
Disliked: Cleanliness

Spacious home near to the beach and restaurant

1.The house floor not so clean. 2.Towel very dilapidated 3.The pillow got smelly.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location near to TC

Nice staff and superb room cleanliness. Will recommend to friend and relatives..
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Basic

Everything was basic. Nothing more to scream for. Simple condo. Tidy & clean. Didn’t get a chance to dip in the pool or use any other facilities outdoor because it was raining 24/7. Not recommended to visit east coast during Q4 of the year. Literally rained 24 hours, never ending rain.
Stayed 1 night in Nov 2017

8/10 Good

Zahruliza Haryati

Liked: Staff & service, property conditions & facilities, room comfort

Comfortable stay with small & teenages kids

Enjoy our 2nd time stay here. Comfortable rooms only the cleanliness need to be upgraded. Kids love the pool.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good for families

overall up to expectation . just that the swimming pool water a bit cloudy and need to clean it more often.
Stayed 1 night in Aug 2017

6/10 Okay

Ali Nash, Kuala Lumpur

Perfect for family vacation.

apartment with 3 bedrooms and 2 bathrooms enough for family. plus fridge and complimentary drinking water. all is good for the room. went for a dip in the pool and a bit disappointed as the water in the pool is dirty. pool is huge and can accommodate lots of people which is very good as many families are staying at this hotel.

4/10 Poor

snowqueen, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities

A hotel with great potential - if they improve

Stayed for two nights and three days. But no cleaning services for the 2nd day which was a bit odd considering other hotels/apartment had cleaning staff around - in this hotel you never see one! One thing good about this hotel is the Security - good and efficient Its not well maintained unfortunately - it has great potential though if management improves its facilities and staff Fairly okay reception but needs proper bellboy - though never had bellboy going in the lift with guest together with luggage - had to squeeze in the lift Convenience store was a plus however no restaurant in the premise - so no breakfast/lunch/dinner - had to drive out of hotel Location was good - near Teluk Cempedak where there are a lot of eateries.(Thank God!) Swimming pool was good but NO TOWELS provided - so bring your own The residences were okay but again poorly maintained- kitchen no utensils - only the usual ones (cups and PLASTIC spoons with tasteless coffee) Any other facilities (microwaves and such) are only for permanent residence.Sigh!

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Below expectation

The staffs are mostly are migrant workers who are not converse and friendly. No restaurant or room service. No phone in the room to contact the housekeeping. Towels are old and doesn't look clean at all. The shower head in the master bedroom is not functioning smoothly.

8/10 Good

Suraya, Kuala Lumpur

Liked: Cleanliness, property conditions & facilities, room comfort

Quiet sanctuary for a break

The location is close enough that we can get to the town within minutes drive. Surrounded by housing community makes it feel like going home instead of a sterile business like environment. The accommodation is perfect for the 6 of us. This will be a preferred place to stay if ever we are in Kuantan again.

8/10 Good

mohd zamli tajudin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keluarga saya suka dengan penginapan ini, kerana keadaan persekitaran yang baik dan selesa serta kemudahan yang mencukupi serta keselamatan yang terjamin dengan guard house operate 24 hours

8/10 Good

Angel

Liked: Staff & service

Moderate stay

My first allocated room was at ground floor which kind of dirty and dim, request for changes and manage to get a higher floor with some view. Good location and clean swimming pool and friendly service crew.

8/10 Good

Misah, Petaling Jaya, Malaysia

Liked: Staff & service, room comfort
Disliked: Cleanliness

Spacious. Suitable for family

Hotel staff is very good. Fast registration and check out. The floor is a bit dusty. But the beds are clean.

6/10 Okay

Kartinah

Convenience hotel

Suitable for family and very convenience. It would be best if can provide cook hob or microwave so that we are able to reheat food etc. On the 2nd day, surprisingly we noticed that the internal comforter had red spot. The covers is ok.

8/10 Good

AZZLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern & value for money.

The exclusive room was value for money with all the modern design of bed, sofa & dining table. My kids love the swimming pool, also with the safety of the children play ground. No worry at all.

4/10 Poor

sim, kuala lumpur, malaysia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Location is good but room is dirty

Many ants and cockroaches. Bed not comfortable and smelly bedsheets. Bed can feel the spring, hard. Toilet not clean. No hanger.