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Oakwood Hotel & Apartments Grand Batam

Luxury aparthotel with fitness centre and 24-hour front desk

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Photo gallery for Oakwood Hotel & Apartments Grand Batam

Room
Bathroom
Room
Room
Living area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • Room service
  • 24/7 front desk
The current price is S$96
includes taxes & fees
23 Jun - 24 Jun

Explore the area

Map
Jl. Pembangunan, Batu Selicin, Kec. Lubuk Baja, Batam, Kepulauan Riau, 29444
  • Grand Batam Mall
    ‪1 min walk‬
  • BCS Mall
    ‪5 min walk‬
  • Nagoya Hill Mall
    ‪15 min walk‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪15 min drive‬

Choose your unit

View all photos for Deluxe Room, 1 Bedroom

Room

Deluxe Room, 1 Bedroom

  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Room

Executive Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Room

Premier Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Room

Executive Twin Room

  • 1 bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Bedroom

Room

Executive Room, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

Room

Premier Room, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

Room

Executive Room, 2 Bedrooms

  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier Studio

Room

Premier Studio

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio

Room

Executive Studio

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms

Room

Premier Suite, 2 Bedrooms

  • 98 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

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About the area

Batam

Located in Batam, Oakwood Hotel & Apartments Grand Batam is in the business district. Harbour Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall.

What's nearby

  • Grand Batam Mall - 1 min walk - 0.0 km
  • BCS Mall - 5 min walk - 0.5 km
  • Nagoya Hill Mall - 15 min walk - 1.3 km
  • Harbour Bay Ferry Terminal - 5 min drive - 4.1 km
  • Batam Centre Ferry Terminal - 8 min drive - 8.6 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 25 min drive

Restaurants

  • ‪Liang Sandwich Bar - ‬3 min walk
  • ‪Kimukatsu - ‬1 min walk
  • ‪Ramenten10 - ‬3 min walk
  • ‪Steak Holycow - ‬1 min walk
  • ‪Shaburi & Kintan Buffet - ‬4 min walk

About this property

Oakwood Hotel & Apartments Grand Batam

Luxury aparthotel with fitness centre and 24-hour front desk
This smoke-free aparthotel features an outdoor pool, a fitness centre and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance and a banquet hall. Each apartment provides a fridge and an electric kettle, plus free WiFi and a flat-screen TV with cable channels. Thoughtful touches include bathrobes and slippers. Other touches available are room service and premium bedding. Change of towels is available on request.
Oakwood Hotel & Apartments Grand Batam offers 207 air-conditioned accommodations with complimentary bottles of water and complimentary bathrobes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include slippers, complimentary toiletries and toothbrushes and toothpaste. This Batam aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.

Amenities

Pool
Parking included
Free WiFi
Air conditioning
Gym
Breakfast available

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately IDR 250000 for adults and from IDR 125000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Oakwood Hotel & Apartments Grand Batam have a pool?

Yes, this property has an outdoor pool.

Is Oakwood Hotel & Apartments Grand Batam pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oakwood Hotel & Apartments Grand Batam?

Self-parking is free at this property.

What time is check-in at Oakwood Hotel & Apartments Grand Batam?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Oakwood Hotel & Apartments Grand Batam?

Checkout is at noon.

Where is Oakwood Hotel & Apartments Grand Batam located?

Situated in the business district, this luxury aparthotel is within 1 mile (2 km) of Grand Batam Mall and Nagoya Hill Mall. BCS Mall and Harbour Bay Ferry Terminal are also within 3 miles (5 km).

Oakwood Hotel & Apartments Grand Batam Reviews

Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 34 out of 46 reviews
Rating 8 - Good. 11 out of 46 reviews
Rating 6 - Okay. 1 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

9.6/10

Cleanliness

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

9.2/10

Communication

Reviews

8/10 Good

WEN LUNG

Liked: Cleanliness, room comfort, communication

Excellent hotel for biz trip in Batam

Nice hotel. It will great if the hotel can provide the free transportation between the ferry terminals!
Stayed 3 nights in Feb 2025

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really good location, good pool and clean room. Would definitely stay again. Service provided by front lady Jihan was amazing!
Stayed 2 nights in Jan 2025

10/10 Excellent

Buang Keng

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good stay
Stayed 1 night in Nov 2024

6/10 Okay

Bernard

Liked: Cleanliness, amenities, property conditions & facilities
Room is nice but relatively small.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities, communication
Great and friendly service. Very convenient location to great batam mall for food and shopping
Stayed 2 nights in Nov 2024

10/10 Excellent

Muhammad Idris

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was very clean and welcoming.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pek San Jacinth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a pleasant 2N stay at the hotel. The service from the front reception to bell boy is excellent. Was greeted by Mr Willy who is very friendly and patiently responded to my questions on my room request. Very pleased to note that my room was available before checkin time and my special request has been satisfied. I highly recommend this hotel for it's excellent service, great location and eco friendliness (no use of plastic and having recycling bins at all levels).
Stayed 2 nights in Jan 2025

10/10 Excellent

pey

Liked: Cleanliness, property conditions & facilities, communication
Just beside grand batam mall.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Oakwood my no. 1 choice at Batam

The experience at Oakwood is great from the moment you step into the property. Friendly staff, nice room, good view, clean, good water pressure, comfy bed and pillow, next to Grand Batam Mall.
Stayed 1 night in Oct 2024

10/10 Excellent

NUR HIDAYAH BINTE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel is located strategically, very convenient through the linked bridge to Grand Batam Mall. There was lots of food option around the mall. Many spa around the location as well. Staff was friendly and warm. They were also very responsive through email enquiry. Breakfast has a wide spread of variety and room was very clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Good service
Stayed 10 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
Check-In time should be prompt not late, have waited one hour plus to check in and no extension of check- out hours has been extended to us… Hope this part could see improvement when we stay again. Other than that, the hotel is clean and spacious and very strategically near to Grand Batam Mall which is a huge plus point where food and shopping is within walk. Hotel staffs are friendly and polite. There is a Water dispenser at the end of hotel room corridor that provides drinking water which in my opinion, very thoughtful and convenient for everyone needs.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Stay here!

All good, great choice to stay here. Currently 4 months in operation, few teething problems and staff readiness issues are there, but give them 2 more months. Restaurant food should go delicious and hearty and forgo pretentiousness. A beautiful hotel like this should not place fake plastic plants in any corner. All the best!
Stayed 3 nights in Oct 2024

8/10 Good

Kuan Ping

Liked: Cleanliness, communication
Super convenient location n hotel staff is friendly. On the other hand, hotel did not arrange d bed type requested during booking and AC is hardly working. Bathroom is stuffy after shower.
Stayed 1 night in Aug 2024

8/10 Good

Nur Mohammed

Liked: Cleanliness, room comfort, communication

Batam City Hidden Gem?

Back again in this vibrant city of Batam. Well well well.. Another new spot with excellent location for shoppers. Located next to Batam Grand Mall. It is not visible from the main road though. Overall staff was great! Greated with smiles. From the security, receptionist and the rest of the staff. Speaks english very well. Im impressed. Good for international traveller. Pool area was nice and clean. The bistro/dining area were awesome with luxury vibes. Breakfast spread was good. There are room for improvement for the quality of food serve. Overall it was a good stay for me and wife. We will be back soon. Definitely. Keep it up and im sure it will be one of the gems in Batam.
Stayed 2 nights in Dec 2024

10/10 Excellent

J

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very convenience location. 20 walking steps to the mall. We did not opt for breakfast buffet. Only able to access other floor unless you have the same floor room card.
Stayed 1 night in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Booked 3 rooms in total. Rooms were cozy and relatively clean but 2 out of 3 rooms had a musky smell. The hotel should put a dehumidifier to get rid of the musky smell. Additionally, the sound proofing of the rooms weren't that great either. We could hear noises coming from neighbouring units beside and above. For the price point, honestly not that value for money. Great hospitality though!
Stayed 2 nights in Nov 2024

10/10 Excellent

Shyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would be good if the room doors are installed with additional locking mechanism. Also there was a live cockroach in my room which I reckon it’s a once off because the room is very clean and nice. As the hotel is new, it is not showing up on the Grab/Gojek apps yet so just take note to use Grand Batam Mall to locate if you have trouble. Otherwise, the hotel cannot be located any better, it’s a few steps away from the Grand Batam Mall and nearby spas. The service staff are top notch and helpful, grateful for how caring and friendly they are.
Stayed 1 night in Jul 2024

8/10 Good

Geraldine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great and service staff was impeccable. Except for some issues which was resolved: The feedback on the pest in my executive room, they had pest control to look into the room . There was a night when rain was heavy the roof was really noisy like something was flapping on the roof. . If there is no rain and wind the room is perfect. I extended my stay for another night since it was a good weekend. Last incident was my transfer from hotel to harbour bay . I booked and paid in advanced my transfer a day before and yet they didn’t have the Hiace ready when I checked out. After 15 mins the staff mention the Hiace have some issues and they arrange for a smaller car which was abit squeeze which was why I booked the Hiace with higher rate. I was late for lunch due to the ferry timing and also they did try to arrange the driver to wait for us to finish our lunch to bring us to the ferry which was 5 mins walk. They tried to rectify the last min hiccup but I felt they could have manage it properly with communication that they Hiace was not available earlier so I will not be late . Otherwise stay was pleasant .
Stayed 1 night in Sep 2024

10/10 Excellent

JEONG

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Feb 2025

10/10 Excellent

NUR ZULAIKHA

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Feb 2025

10/10 Excellent

Vernon

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Feb 2025

8/10 Good

Luis Antonio Salgado

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2024

10/10 Excellent

Bryan

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Dec 2024