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Smartflars - Collector

Apartment in Brussels, steps from La Grand Place

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Room
Room
Room
Private kitchen
Private kitchen

Reviews

6.8 out of 10

Popular amenities

Explore the area

Map
Rue du Lombard 47, Brussels, 1000
  • Manneken Pis Statue
    ‪1 min walk‬
  • La Grand Place
    ‪3 min walk‬
  • Brussels Christmas Market
    ‪10 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪18 min drive‬

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View all photos for Standard Apartment, 2 Bedrooms, Kitchen

Room

Standard Apartment, 2 Bedrooms, Kitchen

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Apartment, 3 Bedrooms, Kitchen

Living area

Classic Apartment, 3 Bedrooms, Kitchen

  • 3 bedrooms
  • Sleeps 8
  • 2 Double Beds, 2 Single Beds and 1 Double Sofa Bed

View all photos for Classic Apartment, 2 Bedrooms, Private Bathroom

Room

Classic Apartment, 2 Bedrooms, Private Bathroom

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 5 Bedrooms, Terrace

Room

Family Apartment, 5 Bedrooms, Terrace

  • 2 bedrooms
  • Sleeps 10
  • 5 Double Beds

View all photos for Family Apartment, 5 Bedrooms

Room

Family Apartment, 5 Bedrooms

  • 5 bedrooms
  • Sleeps 10
  • 3 Double Beds and 4 Single Beds

View all photos for Standard Apartment, 1 Double Bed with Sofa bed, Kitchen

Room

Standard Apartment, 1 Double Bed with Sofa bed, Kitchen

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Basic Room, 1 Double Bed, Private Bathroom

Room

Basic Room, 1 Double Bed, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Studio

Room

Economy Studio

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Basic Studio

Room

Basic Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Brussels

Quartier du Centre - Centrumwijk, a neighbourhood in Brussels, is home to Smartflars - Collector. La Grand Place and Atomium are notable landmarks, and travellers looking to shop may want to visit Avenue Louise. Looking to enjoy an event or a game while in town? See what's going on at Forest National, or consider a night out at Flagey.

What's nearby

  • Manneken Pis Statue - 1 min walk - 0.0 km
  • La Grand Place - 3 min walk - 0.3 km
  • Place du Grand Sablon - 9 min walk - 0.8 km
  • Brussels Christmas Market - 10 min walk - 0.9 km
  • Royal Palace of Brussels - 12 min walk - 1.0 km

Getting around

  • Bourse-Beurs Station - 5 min walk
  • Brussels Central Station - 6 min walk
  • Brussels Airport (BRU) - 32 min drive

Restaurants

  • ‪Maison Dandoy - Tea Room - ‬2 min walk
  • ‪Waffle Factory Bruxelles - ‬1 min walk
  • ‪Nüetnigenough - ‬1 min walk
  • ‪Poechenellekelder - ‬2 min walk
  • ‪Ristorante Bocconi - ‬2 min walk

About this property

Smartflars - Collector

Apartment in Brussels, steps from La Grand Place
Each apartment offers heating and towels provided.
Smartflars - Collector offers 11 accommodations.

Amenities

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Frequently asked questions

What time is check-in at Smartflars - Collector?

Check-in begins at 4:00 PM.

What time is check-out at Smartflars - Collector?

Checkout is at 11:00 AM.

Where is Smartflars - Collector located?

Located in Quartier du Centre - Centrumwijk, this apartment building is steps away from Manneken Pis Statue and La Grand Place. Brussels City Hall and Galeries Royales Saint-Hubert are also within 5 minutes. Bourse-Beurs Station is only a 5-minute walk and Anneessens Tram Station is 7 minutes.

Smartflars - Collector Reviews

Reviews

6.8
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 14 out of 67 reviews
Rating 8 - Good. 23 out of 67 reviews
Rating 6 - Okay. 10 out of 67 reviews
Rating 4 - Poor. 11 out of 67 reviews
Rating 2 - Terrible. 9 out of 67 reviews

6.8/10

Cleanliness

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

7.0/10

Communication

Reviews

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente location and a very confortable place.
Stayed 3 nights in Nov 2024

10/10 Excellent

Natalia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great appartment. Excellent location.
Stayed 5 nights in Oct 2024

8/10 Good

Valerian

Liked: Cleanliness
Location and size of the room
Stayed 7 nights in Oct 2024

8/10 Good

María

Liked: Cleanliness
Door of the building didnt lock
Stayed 2 nights in Jan 2025

8/10 Good

Kenan

Liked: Cleanliness, room comfort, communication
Everything was good, but water was flowing limited. Because of that it is thought taking shower.
Stayed 4 nights in Nov 2024

8/10 Good

Emile

Disliked: Communication
Instructions were not correct , we finally reach our apartement after 30 minutes of discussions with help desk.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gina Lorenzana

Liked: Room comfort
Disliked: Communication
The toilet is dirty ,shower bathtub no shower curtain
Stayed 2 nights in Nov 2024

6/10 Okay

Eloisa

Liked: Cleanliness, amenities, communication
The communication with the staff at d main office is wonderful and the directions given to us were clear. It is near the Center so no problem with transport. The room itself is quite big, the bed is ok but will do with extra pillows i think, also the sink in the toilet was blocked and the door of the toilet is broken like half of one of the glass door panels is missing so you are visible from outside. The main entrance which is supposed to be coded wont lock, anyone can come in. Could probably do with electric fan too and mirror, mirror in d toilet was too high, we can only see our forehead lol. Its been addressed to main office so hopefully would be good next time.
Stayed 2 nights in Sep 2024

4/10 Poor

Trevor

Liked: Cleanliness, room comfort, communication
Disliked: Amenities
Excellent flat - large living areas but no hot water. When reporting it I got sent a you tube video about how to fix a boiler! They ordered a technician who never turned up so I had to demand a change of room. Eventually I go moved but to a location 30 minutes away. No assistance offered to relocate (ie taxi) and no compensation offered either. New place was nice but was tarnished by bad experience in first flat.
Stayed 5 nights in Sep 2024

2/10 Terrible

Timothy

Disliked: Cleanliness, amenities, room comfort, communication
Upon first entry there was broken glass in the entry. We also found broken glass in the bathroom showing the lack of cleaning. The shower was leaking when we arrived so the bath mat was soaked. The shower was mouldy all through, we had to shower in sandals to feel safe. One of the 2 light fixture in the main room was broken and flickered so we couldn't use the main lights. The security door for the building didn't lock and was very hard to open. The apartment had no bin of any kind in the room, sanitary or otherwise. The sink in the bathroom (the only sink we had) was clogged and didn't drain. I emailed these issues to smartflats and they replied asking for photos. I sent them through and got the response that this had been passed on to the "appropriate parties" after that no information about fixing these and no solution.we checked out today with all these items still an issue.
Stayed 2 nights in Sep 2024

6/10 Okay

david

Liked: Communication
Disliked: Cleanliness

Moyen mais très bien placé

Une série de "petites" choses qui mises bout à bout font beaucoup : fuite au tuyau de la douche (+ absence de rideau), machine a café qui ne fonctionne pas, ascenseur en panne + état général de l appart moyen : plinthe à moitié arrachée, rideau qui ne tient pas bien dans le salon, traces de moisissures et saletés dans la salle de bain. En revanche la situation de l appart est top. C'est suffisant pour un evg entre potes où on y est juste pour dormir mais à éviter en famille, ça ne vaut pas le coup.
Stayed 2 nights in Feb 2025

8/10 Good

Oceanne Edhina

Liked: Cleanliness, communication
Stayed 3 nights in Feb 2025

10/10 Excellent

Aldo Antonio

Liked: Cleanliness, room comfort, communication

Excelente apartamento bem localizado

Apartamento muito bem localizado, praticamente não usamos o transporte, somente para ir ao Atomium. Chuveiro muito bom, banheiro e quarto grande. A cozinha boa para fazer almoço, jantar e cafe da manha. Recomendo.
Stayed 5 nights in Dec 2024

2/10 Terrible

Fuentes

Disliked: Cleanliness, room comfort, communication

no lo recomiendo

Estaba super sucio y con telarañas, además las toallas estaban muy sucias. No pudimos ni dormir de pensar en lo que había en el techo.
Stayed 3 nights in Jan 2025

4/10 Poor

Verified traveller

Liked: Communication
Disliked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

2/10 Terrible

Ursula

Disliked: Cleanliness, property conditions & facilities, communication
Stayed 3 nights in Jan 2025

2/10 Terrible

Maria Da Natividade

Disliked: Cleanliness, room comfort, communication

Pésima y cuidado ???

La experiencia ha sido nefasta. Aun sin entrar nos mandan indicaciones para ir a un sitio una calle diferente para recoger unas llaves en donde no había nadie todo estaba cerrado y ademas nos mandan código de acceso via mail como informacion de reserva pero de igual forma fuimos ahi para la supuesta llave y nada para colmo nos cobran 150 euros en la tarjeta por si perdemos esa supuesta llave que ni siquiera nos dieron eso para empezar. A la llegada les comunicamos que las luces de mesa de noche no se apagan y no hay ni ocultos ni cerca interruptor para apagarla pues nos dicen hay lo siento miren bien a ver.. y tuvimos que dormir 4 noches con la luz encendida que tras dos dias comunicándome por chat interno / mail ellos nadie vino a ver que pasaba. Y para colmo que nos dicen que los códigos de acceso son exclusivos para ellos y usuario al segundo día casualidad o no cuando regreso de una excursión y dejo de forma puntual mis pertenencia en el piso porque las demás horas siempre las llevo encima entran al piso a robar mis tarjetas de debito y crédito y dinero la ropa ni la miran, llamo a ver que pasa porque los códigos solo los tenemos nosotros y ellos la puerta no esta forzada las ventanas tampoco nada esta tirado solo fueron directos a la mochila, porque salí a comprar algo para cenar y me dicen que lo sienten, problema mio no de ellos y me cuelgan el teléfono, nunca los ves fisicamente, fui a denunciarlos por supuesto. Yo no iría más ahí ni lo recomiendo unos estafadores.
Stayed 4 nights in Jan 2025

6/10 Okay

Clelia

Liked: Room comfort, communication
Disliked: Cleanliness
appartement pratique car très bien situé mais vraiment sale
Stayed 2 nights in Jan 2025

10/10 Excellent

Fatemeh

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Dec 2024

4/10 Poor

JUAN VICENTE

Disliked: Room comfort, communication

Aspectos a mejorar

El apartamento en si esta muy bien, bien situado y espacioso. Mi mala nota es por tres detalles que considero importantes y que han marcado mi estància: 1- La cama. Son dos camas de 75 que tienen ruedas debajo y se separan cuando te acercas a la otra cama. Para ir en pareja fatal. 2- Una de las camas, el colchón estaba roto, por lo que me he despertado cada dos por tres pensando que me iba a caer. 3- Hace falta una cortina en la ventana del baño, ya que te pueden ver desde la ventana del rellano. 4- Si dejarán jabones la gente se lo agradecería. 5- He informado de los problemas y no ha habido ninguna solución. Espero que puedan corregir estos aspectos y a la próxima nadie los tenga que lamentar.un saludo
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Room comfort
Localização nota mil! Grande e bem espaçoso, surpreende! S/elevador: tem mas é inoperante. A comunicação c/a administração até existe, mas é só, porque NÃO VÃO SOLUCIONAR O SEU PROBLEMA. Apesar da imensa chateação que passei, me hospedaria d novo pela localização excelente e o tamanho incrível do apartamento.
Stayed 5 nights in Dec 2024

8/10 Good

Ana

Liked: Amenities, property conditions & facilities, communication
Muy silencioso y tranquila, cómodo.
Stayed 4 nights in Dec 2024

2/10 Terrible

Gemma

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Perdimos medio día buscando las llaves!! NO nos avisaron que debíamos recoger las llaves en una dirección diferente a la indicada previamente al viaje. Fuimos a Av. Lombard 47, siguiendo sus indicaciones, y allí no estaban las llaves. Tuvimos que llamarles por teléfono y la persona que nos atendió no sabía nada y tampoco hablaba inglés ni español. Nos dijo que las llaves se encontraban en Rue du Charbon 1, fuimos allí y no correspondía con un edificio de Smartflats... Finalmente y tras 4 horas caminando de una dirección a otra con maletas....enviaron sms indicando que las llaves estaban en Rue du Charme du Charbon 1... UN DESASTRE !!!!!!
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Communication

En meget blandet oplevelse

Det er en blandet anmeldelse. For lejlighedens beliggenhed og rengøring var god. Men der var ødelagte møbler i lejligheden, intet lys i badeværelset overhovedet og meget larm om natten af smækkende døre overalt. Så hvis man har godt sovehjerte og bare skal brug en ren seng kan det gå. Jeg kommer ikke til at bo der igen.
Stayed 4 nights in Dec 2024

2/10 Terrible

PAULA

Disliked: Cleanliness, room comfort, communication

Sin cocina y sucio,muy sucio

Stayed 4 nights in Nov 2024