While the location is great, the rooms (for the price we pay) are too small; further got to brush my teeth at kitchenette area instead of in the toilet. The ladies at the front desk probably work there a long time, sure they were polite and all but it would be greater if they could provide service from their hearts. Do not expect them to help you with extra info etc because they cannot be bothered. Take an example of the airport bus limousine going to the airport. My wife was so worried that it might be full (our Japan's bad experience) so why can't they tell us it is the first stop for this hotel? By the way, this is another PLUS staying here because the stop is just right outside. If you knew your way around, and do not need to ask etc, this hotel is fine. Near the subway exit 11 or 12, lots of eatery around as well. Hint: take the double room if you do not mind to share beds, the room looks bigger with a sofa bed (can always sleep on the sofa anyway). Minus: bad wifi. Saying all that, I will probably stay here again