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Universal Aparthotel Elisa

Family-friendly aparthotel with 24-hour front desk and outdoor pool

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Photo gallery for Universal Aparthotel Elisa

Reception
Bathroom
Bar (on property)
Poolside bar
Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Laundry
The current price is S$172
includes taxes & fees
19 May - 20 May

Explore the area

Map
C/ Circuit del Llac, 1, Playa de Muro, Muro, Mallorca, 7480
  • Playa de Muro
    ‪7 min walk‬
  • Alcúdia Beach
    ‪6 min drive‬
  • Alcúdia Port
    ‪7 min drive‬
  • Palma de Mallorca (PMI)
    ‪48 min drive‬

Choose your unit

View all photos for Premier Studio, Terrace (2 adults)

Room

Premier Studio, Terrace (2 adults)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom, Balcony (2 adults)

Room

Apartment, 1 Bedroom, Balcony (2 adults)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Studio (2 adults)

Room

Studio (2 adults)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony (2 Adults + 2 Children)

Room

Apartment, 1 Bedroom, Balcony (2 Adults + 2 Children)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Apartment, 1 Bedroom, Balcony (2 Adults + 1 Child)

Room

Apartment, 1 Bedroom, Balcony (2 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Premier Studio, Terrace (2 Adults + 1 Child)

Room

Premier Studio, Terrace (2 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony (3 adults)

Room

Apartment, 1 Bedroom, Balcony (3 adults)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Premier Studio, Terrace

Room

Premier Studio, Terrace

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Studio, Balcony (2 Adults + 1 Child)

Room

Studio, Balcony (2 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

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About the area

Muro

Located in Muro, Universal Aparthotel Elisa is on a lake. Alcúdia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcúdia Beach. Travelling with kids? Consider Hidropark and Karting Can Picafort. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Playa de Muro - 7 min walk - 0.6 km
  • Albufera Natural Park - 3 min drive - 1.8 km
  • Alcúdia Beach - 6 min drive - 2.2 km
  • Hidropark - 6 min drive - 5.0 km
  • Alcúdia Port - 7 min drive - 4.8 km

Getting around

  • Sa Pobla Station - 11 min drive
  • Palma de Mallorca (PMI) - 48 min drive

Restaurants

  • ‪Bellevue - ‬4 min drive
  • ‪L’Épicerie Alcudia - ‬15 min walk
  • ‪S'àmfora - ‬4 min drive
  • ‪El Loro Verde - ‬4 min drive
  • ‪Playero - ‬4 min drive

About this property

Universal Aparthotel Elisa

Family-friendly aparthotel with 24-hour front desk and outdoor pool
Along with an outdoor pool, this aparthotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli and a children's pool. Each apartment provides an LCD TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a balcony and room service. Housekeeping is not available.
Universal Aparthotel Elisa offers 71 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. 22-inch LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Muro aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Parking included
Free WiFi
Restaurant
Air conditioning

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 23 October and 5 April.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Airport shuttle fee: EUR 18.40 per person (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Does Universal Aparthotel Elisa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Universal Aparthotel Elisa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Universal Aparthotel Elisa?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Universal Aparthotel Elisa?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Universal Aparthotel Elisa?

Checkout is at noon.

Does Universal Aparthotel Elisa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 18.40 per person applies.

Where is Universal Aparthotel Elisa located?

This family-friendly Muro aparthotel is located on a lake, within 1 mi (2 km) of Platja dels Francesos and Playa de Muro. Alcúdia Beach and Alcúdia Port are also within 3 miles (5 km).

Universal Aparthotel Elisa Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 60 out of 144 reviews
Rating 8 - Good. 64 out of 144 reviews
Rating 6 - Okay. 13 out of 144 reviews
Rating 4 - Poor. 4 out of 144 reviews
Rating 2 - Terrible. 3 out of 144 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

9.4/10

Communication

Reviews

10/10 Excellent

Keiron

Liked: Amenities, property conditions & facilities, communication
Highly recommend!
Stayed 7 nights in Oct 2022

10/10 Excellent

Vinit

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great all around.
Stayed 9 nights in Apr 2023

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Anke the property manager allowed us to switch our room to one with a poolside view. The apartment was setup fine for a short stay and appears to have renovated lately.
Stayed 5 nights in Apr 2024

10/10 Excellent

Elisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Schön
Stayed 10 nights in Oct 2024

8/10 Good

Mariam

Liked: Cleanliness, property conditions & facilities, communication
Stayed 7 nights in Jul 2024

10/10 Excellent

Guenter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Schon die Begrüßung an der Reception war für uns außergewöhnlich. Auch bei weitere Hilfen bei einem Notfall war das Personal für uns da. Das und das schöne Zimmer und die schöne Anlage waren für einen gelungenen Urlaub ausschlaggebend. Wir können dieses Hotel gerne weiter empfehlen.
Stayed 9 nights in Apr 2024

10/10 Excellent

Tino

Liked: Cleanliness, property conditions & facilities, communication
Stayed 7 nights in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, communication
War alles bestens! Nur etwas hellhörig… Frühstück super= Gracias
Stayed 1 night in Oct 2023

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wir hatten einen sehr schönen Urlaub. Das Hotel ist nicht zu groß und hat einen sehr guten Service. Parkplätze gibt es direkt vor dem Hotel. Alles war sehr sauber und ordentlich.
Stayed 7 nights in Sep 2023

8/10 Good

Jane

Liked: Cleanliness, room comfort, communication

Fine hotellejligheder

Rigtigt fint hotel. Vi fik desværre ikke benyttet så mange af hotellets faciliteter, men vi har intet at udsætte på stedet. Kunne sagtens besøge det igen.
Stayed 4 nights in Sep 2023

10/10 Excellent

Lucas

Liked: Cleanliness, amenities, communication
Sehr nettes Personal. Sehr gutes Essen. Der schöne Strand ist in unter 5 min zu Fuß zu erreichen.

8/10 Good

Veronica

Stayed 9 nights in Aug 2023

8/10 Good

Benjamin Daniel

Stayed 7 nights in Aug 2023

10/10 Excellent

Laetitia

Liked: Cleanliness, property conditions & facilities, communication
Nous avons passé une semaine dans cet hôtel et nous avons beaucoup apprécié. Le lieu, la proximité avec la plage, la chambre spacieuse et propre, le calme, le personnel tout était top !
Stayed 6 nights in Jul 2023

8/10 Good

Ann-Mari

Liked: Cleanliness, room comfort
Vi hade lägenhetsrum och det var gott om plats med fin uteplats. Fint poolområde, nära till fin strand, smidigt att ta lokalbuss till Alcudia. Riktigt bra frukost men resturangen för övrigt var ingen höjdare men det var nära till många andra bra resturanger. Rekommenderas!
Stayed 7 nights in Jun 2023

10/10 Excellent

Maureen

Stayed 5 nights in May 2023

10/10 Excellent

Edgar

Liked: Cleanliness, property conditions & facilities, communication
Es war eine sehr gute und schöne Anlage das Personal war sehr höflich und hilfsbereit in jeder Art , Erde wieder buchen wenn wir gesund bleiben , war für uns Superhelden denn mein Mann muss zur Dialyse und diese ist genau gegenüber das war angenehm
Stayed 21 nights in Apr 2023

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartamento correcto, buena atención
Stayed 1 night in Apr 2023

10/10 Excellent

Karin

Liked: Cleanliness, room comfort, communication

Top!

Mooi verblijf. Alles was netjes en compleet. Als je echt zelf wil koken dan is de keuken wel een beetje klein. Fijn zwembad en een kleine speeltuin erbij!
Stayed 5 nights in Apr 2023

10/10 Excellent

Jeannette

Liked: Cleanliness, room comfort, communication

Super godt hotel

Vi var afsted med vores voksne datter og svigersøn og to små børnebørn på 2 og 4 år, og dette hotel var så godt som perfekt. Vi havde en studio med stor terrasse, som lå i bygningen på den ene side af vejen, og her var der fuldstændig ro. De andre boede i 2 værelses lejlighed på den anden side af vejen med balkon ud til pool, hvilket var helt ideelt med to små børn. I det hele taget fungerede både værelser, pool og restaurant virkelig godt, så vi kommer helt sikkert tilbage til hotellet igen.
Stayed 7 nights in Jul 2022

8/10 Good

philippe

Liked: Cleanliness, room comfort, communication
Belle terrasse, chambres propre ,douche à l'italienne,1fois ménage oublié ???, les petits déjeuners sont très complet et coutent 11€uros par personne
Stayed 7 nights in May 2022

10/10 Excellent

Efren

Liked: Cleanliness, room comfort, communication
Todo genial!! Muy limpio y muy cómodo.
Stayed 1 night in Aug 2021

8/10 Good

Morten

Liked: Cleanliness, room comfort, communication

Et dejligt sted

Et dejligt roligt sted med gode værelser, god pool, god plads, venlig personale og en fin restaurant. Få hundrede meter til shopping og super strand. Dog var der alt for lidt fokus på håndsprit og afstand i buffeten i disse corona-tider.
Stayed 5 nights in Jul 2021

8/10 Good

Maylin

Liked: Cleanliness, room comfort, communication

Generelt veldig bra, men et par småting..

Veldig god opplevelse og er generelt veldig fornøyd. Hygiene var generelt ok, men rommet ble ikke vasket så mye som de lovet. Til tider var det litt dårlig lukt på badet selv om vi ikke hadde benyttet det - urinlukt.
Stayed 11 nights in Jul 2021

2/10 Terrible

Verified traveller

Stayed 5 nights in Sep 2019