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Suites You Platinum

Apartments with kitchens, 3-minute walk to Gran Via

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Room
Exterior
Room
View from room
Bathroom

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

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Calle Preciados, 42, Madrid City Center, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Choose your unit

View all photos for Standard Studio

Room

Standard Studio

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Room

Studio

  • 290 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Sofa Bed

View all photos for Studio, City View

In-room dining

Studio, City View

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Sofa Bed

View all photos for Studio, 3 Single Beds

Room

Studio, 3 Single Beds

  • 279 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Apartment, 1 Bedroom, City View

Living area

Apartment, 1 Bedroom, City View

  • 452 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Studio, 1 Double Bed, Kitchen

Room

Superior Studio, 1 Double Bed, Kitchen

  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Madrid

Located in Madrid Centro, a neighbourhood in Madrid, Suites You Platinum is in a shopping district and near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena.
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What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Plaza de España - Princesa - 3 min walk - 0.3 km
  • Puerta del Sol - 6 min walk - 0.6 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km

Getting around

  • Callao Station - 2 min walk
  • Madrid Principe Pio Station - 18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive

Restaurants

  • ‪Asador de Aranda - ‬1 min walk
  • ‪Re:fuel - ‬2 min walk
  • ‪La Tagliatella - ‬2 min walk
  • ‪GEISHA - Specialty Coffee - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk

About this property

Suites You Platinum

Apartments with kitchens, 3-minute walk to Gran Via
Express check-out and free Wi-Fi in public areas are available at this smoke-free apartment building. Each apartment features free WiFi and a kitchen with a fridge, a stovetop and a microwave. A flat-screen TV, a coffee/tea maker and a hairdryer are among the other amenities available to guests.
Suites You Platinum offers 9 air-conditioned accommodations with coffee/tea makers and a hairdryer. Accommodation at this 3-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Madrid apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

Amenities

Kitchen
Free WiFi
Air conditioning

Policies

Check-in

Check in from 2:00 PM to 7:00 PM and 2:00 PM to 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's Stay My Way mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Nearby parking fee: EUR 20 per night (1476 ft away; open 11:00 AM to 3:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is Suites You Platinum pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Suites You Platinum?

Limited spots are available.

What time is check-in at Suites You Platinum?

Check-in is from 2:00 PM to 7:00 PM, and from 2:00 PM to 7:00 PM.

What time is check-out at Suites You Platinum?

Checkout is at 11:00 AM.

Does Suites You Platinum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Suites You Platinum located?

Located in Madrid Centro, this apartment building is within a 5-minute walk of Preciados Street and Gran Via. Puerta del Sol and Plaza Mayor are also within 10 minutes. Callao Station and Santo Domingo Station are within a 5-minute walk.

Suites You Platinum Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 37 out of 105 reviews
Rating 8 - Good. 41 out of 105 reviews
Rating 6 - Okay. 12 out of 105 reviews
Rating 4 - Poor. 4 out of 105 reviews
Rating 2 - Terrible. 11 out of 105 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

7.8/10

Communication

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Location is great!
Stayed 4 nights in Feb 2025

8/10 Good

Ivette

Liked: Cleanliness, room comfort, communication

Great centrally located suite

The location could not have been more perfect. We were right in the middle of Madrid with restaurants and anything we needed steps away. The place was nice and comfortable. The only improvements I would suggest is have shampoo and soap. There was shower gel only. The countertops in kitchen and bathroom were not in great shape which made it not look too notch if I am being picky. But overall a great experience and I would stay there again when back in Madrid.
Stayed 2 nights in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartments en good condition
Stayed 5 nights in Sep 2024

8/10 Good

Luz

Liked: Cleanliness, property conditions & facilities
You need to have international internet service to get into your room. The sofa cushions were stained/dirty and the sofa bed mattress was of poor quality, very uncomfortable. Not enough toilet paper left in the room for 5 guests staying for 3 nights. When we asked for more, they responded by asking for permission to enter the room, which we did not see in time since we had no Internet service in Europe.
Stayed 3 nights in Jun 2025

8/10 Good

Jeet

Liked: Cleanliness, room comfort, communication
The stay was very comfortable. The room was clean and kept in a proper condition. The access to the apartment although explained via a message, however due to multiple entry doors it took a while to figure out how the access was to the room the first time. The best thing was the location of the building apartment which was very close to the main attractions and the market place.
Stayed 2 nights in Jul 2024

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Location was excellent for us as our son who is studying abroad was just one floor up. They advertised air conditioning, but it didn’t work and they didn’t attempt to fix it. We had issues with check in as the unlock access code was not activated and communication was an issue. They said to text on what’s AP, but didn’t respond.
Stayed 3 nights in May 2024

6/10 Okay

Lucia

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Check in was an extremely frustrating process. We landed and we’re hungry but just trying to get in. The first door to the actual building does not lock (just push it to open) it has foil in the lock to prevent it from locking when you close it. Then the floors are not numbered and the doors on the floors are not numbered which gets confusing to figure out where you are suppose to go. The instructions don’t indicate to walk up until you see a door with CH. that would have been extremely helpful. Also, the instructions to which wifi code to use is not clear. I wish they would have said to use the second code because I didn’t know there were more doors inside this second door. Lastly, I kept messaging with them and luckily I know Spanish so I was able to text to communicate but when I would try to call she wouldn’t answer just let it ring and say to text her. A phone call would have been a lot faster and easier and prevented the 15 minutes we stood at the door trying to get in. The good thing about this is the room is actually comfortable and looks as described and in a great location with a great restaurant right next to the main door.
Stayed 2 nights in Nov 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Tout est dit dans l’évaluation. Je ne recommande absolument pas cet hôtel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities, communication
El personal es divino en todo momento, muy accesibles y eso es muy importante, desde como llegar hasta irnos y poder dejar nuestras maletas unas horas para que las cuidaran. Igual que la localización, muy céntrica, el elevador estaba en función. La limpieza de áreas también. Ellos tiene varias ubicaciones y estilo, recomiendo preguntarles por ellas.
Stayed 1 night in Jun 2025

10/10 Excellent

Adrian

Liked: Cleanliness, room comfort, communication
Muy bien ubicada, todo excelente sin novedad
Stayed 1 night in May 2025

6/10 Okay

Marco

Liked: Cleanliness, room comfort
Disliked: Communication

Eher was für Personen mit wenig Ansprüche.

Die Lage war gut. Alles gut erreichbar. Das Zimmer könnte eine Renovation brauchen. Das Holz im Bad hat sich gelöst. Das Zimmer ist sehr hellhörig. Man hat das laute Geräusch des Fahrstuhls im Zimmer gehört, vorallem in der Nacht konnte man kein Auge schliessen. Das Fenster zum Hof war mit einer Folie beklebt und man konnte nicht raus sehen was nachdem man das Fenster geöffnet hat auch klar war weshalb. Schrecklicher hoher grauer Hof der gestunken hat und man das Fenster lieber geschlossen lässt. Bei der Abgabe des Schlüssels wurde nicht mal gefragt ob man den Aufenthalt genossen hat. Nicht wirklich kundenfreundlich. In der ersten Nacht feierten Jugendliche bis spät in die Nacht hinein, so dass man auch deshalb nicht schlafen konnte
Stayed 3 nights in Apr 2025

6/10 Okay

Ricardo

Liked: Cleanliness, room comfort, communication

Apartamento céntrico

Apartamento muy céntrico, se trata de un piso que han reformado para dar lugar a 6 habitaciones. La entrada del piso es compartida por todos ellos. En el edificio no hay nadie resppnsable, tanta para abrir lanpuerta de la calle, como la del piso y la del apartamento, se debe usar una app y no se puede llegar antes pq la app indica que hasta las 14 horas no hay acceso. En toda mi estancia no logramos abrir la puerta de la calle con la app y tuvimos que recurrir a una llave que hay en un locker en la entrada. Las otras dos piertas sin problemas. El ascensor no funcionaba, nos lo avisaron con una semana de antelación pero me parece raro que en una semana no lo arreglen (en mi finca al día siguente vienen los técnicos). Nuestro apartamento estaba bien de tamaño aunque era interior, una ventana daba direcamente a una pared y la otra a un patio de luces. El wc estaba correcto aunque en la duña salía poco caudal de agua y la encimera de madera estaba bastante deteriorada. En cuanto al parking no está en la finca sino unas calles más abajo, nosotros reservamos en el pkg de Callao por 18.95 euros el día y está muy cerca. Creo honestamente que el apartamento es correcto pero 260 euros por una noche me parece excesivo por muy céntrico que esté.
Stayed 1 night in Sep 2024

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities, communication
La ubicación del apartamento es inmejorable, justo al lado de la plaza de Callao, seguramente vuelva a repetir en un futuro. La única pega es el aparcamiento, aunque estaba contratado con el alojamiento, es súper difícil acceder y aparcar. Por lo demás todo excelente, y la atención al cliente muy completa y atenta.
Stayed 2 nights in Jul 2024

8/10 Good

William

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, communication
Lamentablemente indican que al tercer día de hospedaje realizan limpieza de cortesía en la misma lo cual no fue así por más que la reclamamos muchas veces
Stayed 4 nights in May 2023

8/10 Good

Juan Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Al principio al ver el edificio puedes dudar de como será el apartamento, pero es tal cual las imágenes. Muy limpio, espacioso y von una ubicación inigualable. La primera vez puede resultar confuso el metodo de entrada ya que para entrar tanto al edificio como al apartamento tiene que ser todo hecho por la aplicación, pero una vez hecho no hay problema.
Stayed 3 nights in Apr 2023

10/10 Excellent

Lorena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy buena ubicación, camas muy cómodas y cerca del metro .
Stayed 2 nights in Apr 2023

8/10 Good

stephania

Liked: Cleanliness, room comfort

Muy buena opción de alojamiento

Muy buena zona, facil de llegar. Su Whatsapp o comunicación mientras estáss con ellos no funciona de forma rápida
Stayed 1 night in Dec 2022

10/10 Excellent

Kamel Ryadh

Liked: Cleanliness, communication
Excellent service et facilité d’accès Proche de tout commerce et transport Très bien situé Un voyage à refaire. KB
Stayed 3 nights in Oct 2022

10/10 Excellent

Ignacio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente hospedaje.
Stayed 2 nights in Jul 2022

10/10 Excellent

Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo muy bien
Stayed 1 night in Jul 2022

6/10 Okay

GERSON

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
Tuvimos problemas con aire acondicionado y el elevador
Stayed 4 nights in Jul 2022

10/10 Excellent

Ana Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy buena situación y cómodo.Lo que se ve sucio es el portal y el ascensor del edificio,se ve descuidado.
Stayed 3 nights in Apr 2022

8/10 Good

JUAN DIEGO

Liked: Cleanliness, room comfort

Excelente opción en la mejor ubicación de Madrid

Es una muy buena opción, sin duda el hecho de tener una pequeña cocina disponible en la habitación para mí, fue la razón más importante para escoger este alojamiento sobre otros. Al momento de llegar a mi habitación por primera vez, la habitación estaba sucia, no la habían arreglado, sin embargo me comunique con el personal de recepción y de inmediato me dieron una solucion. La ubicación es inmejorable a pocos minutos caminando de los lugares más importantes de Madrid, la habitación es cómoda y el WiFi funciona muy bien.
Stayed 4 nights in Jan 2022

8/10 Good

Isabel

Liked: Cleanliness, room comfort, communication

Excelente ubicacion

El apartamento esta muy bien ubicado, la habitación es amplia y cómoda, lo único es que tenia mal olor
Stayed 5 nights in Dec 2021

6/10 Okay

Ainhoa

Liked: Communication
Disliked: Cleanliness

Buena ubicación

El apartamento estaba muy bien ubicado pero creo q no era lo esperado,algo sucio y bastante ruido ya q había mucha gente joven,pero en general para estar un par de días bastante bien.
Stayed 2 nights in Oct 2021