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Aparthotel

Otonomus Tulum

Luxury aparthotel with spa services and outdoor pool

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Photo gallery for Otonomus Tulum

Pool
Private pool
Front of property
Room
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Kitchen
  • Dryer
  • Washer
  • Spa
S$97
includes taxes & fees
7 Nov - 8 Nov

Explore the area

View in a map
  • Place, Tulum Beach
  • Place, Playa Paraiso
  • Place, Tulum Mayan Ruins
  • Airport, Tulum Intl. Airport (TQO)

Choose your unit

View all photos for Studio, Private Pool, Pool View

Room

Studio, Private Pool, Pool View

  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Private Pool, Pool View

Room

Comfort Apartment, 1 Bedroom, Private Pool, Pool View

  • 700 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

Room

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

  • 958 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Comfort Studio, Balcony

Room

Comfort Studio, Balcony

  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Balcony

Room

Comfort Apartment, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Room

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

  • 958 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Studio, Valley View

Room

Deluxe Studio, Valley View

  • 506 sq ft
  • 1 bedroom
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, Private Pool, Sea View

Room

Deluxe Studio, Private Pool, Sea View

  • 506 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

Room

Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

  • 700 sq ft
  • 1 bedroom
  • Valley view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

Room

Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

Room

Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

  • 958 sq ft
  • 2 bedrooms
  • Valley view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

Room

Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

  • 958 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Exclusive Apartment, 1 King Bed, Private Pool

Room

Exclusive Apartment, 1 King Bed, Private Pool

  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Tulum

Tulum is home to Otonomus Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Xel-Há Park and Holistika Art Walk are also worth visiting.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Tulum Beach - 9 min walk - 0.8 km
  • Ven a la Luz Sculpture - 4 min drive - 3.2 km
  • Las Palmas Public Beach - 8 min drive - 5.3 km
  • Playa Paraiso - 9 min drive - 6.1 km
  • Tulum Mayan Ruins - 15 min drive - 10.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Kin Toh - ‬4 min drive
  • ‪Maya Tulum - ‬11 min walk
  • ‪Mirador by Azulik - ‬4 min drive
  • ‪Zamas Restaurant + Bar - ‬16 min walk
  • ‪La Eufemia - ‬11 min walk

About this property

Otonomus Tulum

Luxury aparthotel with spa services and outdoor pool
Along with an outdoor pool, this smoke-free aparthotel has spa services and concierge services. WiFi in public areas is free. Additionally, laundry facilities and tour/ticket assistance are on-site. Each apartment boasts a tablet computer and offers free WiFi and a kitchen. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Housekeeping is available on request.
Otonomus Tulum offers 48 air-conditioned accommodations with tablet computers and washers/dryers. This individually decorated accommodation includes kitchen islands. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 55-inch Smart televisions come with digital channels. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Amenities

Pool
Kitchen
Washing machine
Dryer
Pet-friendly
Free WiFi

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 100 per pet (varies based on length of stay), plus a one-off cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet (varies based on length of stay) plus a one-off USD50 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Otonomus Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

Is Otonomus Tulum pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 100 per pet, per stay. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking at Otonomus Tulum?

There is free parking nearby.

What time is check-in at Otonomus Tulum?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Otonomus Tulum?

Checkout is at 11:00 AM.

Where is Otonomus Tulum located?

Situated in Tulum, this luxury aparthotel is within 1 mile (2 km) of Tulum Beach and SFER IK. Jaguar Park and Tulum National Park are also within 2 miles (3 km).

Otonomus Tulum Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 95 out of 153 reviews
Rating 8 - Good. 31 out of 153 reviews
Rating 6 - Okay. 12 out of 153 reviews
Rating 4 - Poor. 5 out of 153 reviews
Rating 2 - Terrible. 10 out of 153 reviews

9.0/10

Cleanliness

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

8.4/10

Communication

Reviews

10/10 Excellent

Gilbert

Liked: Cleanliness, amenities, property conditions & facilities
The property looks amazing and the service was phenomenal!
Stayed 2 nights in Jul 2025

10/10 Excellent

Keny

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great area
Stayed 3 nights in Jun 2025

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and private, we will definitely come back
Stayed 1 night in Jun 2025

10/10 Excellent

Charlene

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Thank you!!
Stayed 7 nights in May 2025

10/10 Excellent

Dario

Liked: Cleanliness, room comfort, communication

Superb place

Best hotel ever! Beds, size, pool, deck pool, staff, kitchen... great stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Shilo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place!!
Stayed 2 nights in May 2025

10/10 Excellent

Bratislava

Liked: Cleanliness, amenities, property conditions & facilities
Amazing Property:)
Stayed 7 nights in Jun 2025

10/10 Excellent

Jose Eduardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo excelente
Stayed 2 nights in Jul 2025

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
The day manager was a good man, and the property was nice, i realize that the area is being built constructed, they need some food choices within walking distance
Stayed 3 nights in Jul 2025

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for a week! It was great and Kurt was the best, helped with booking reservations, beach clubs and cenotes.
Stayed 6 nights in May 2025

10/10 Excellent

Jamee

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here after staying at a more rural hotel and I’m so glad we made the switch. The location is very convenient and the hotel is quite new. Definitely a great value for what you get.
Stayed 3 nights in Jun 2025

10/10 Excellent

EDYE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice clean environment better than 5 stars hotels in my opinion if you ever need help, they are just a phone call away or there is always someone on the front desk… the pool in the main floor is very clean and Jacuzzi’s on the roof as well. I would consider on staying with them again soon.
Stayed 3 nights in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Dimisió and the front office staff was phenomenal! The property was well kept, clean, quiet and in a great area between the hotel zone and downtown Tulum! Rent a bike and see the city in your own way! I enjoyed my stay and would definitely recommend this location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Susana

Liked: Cleanliness, room comfort, communication
The apartment was very nice and everything worked well. However, the towels were never changed and there was no cleaning supplies to clean the flat during the stay. The pool is great and the staff too.
Stayed 6 nights in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
New property nicely laid out, with stunning rooms and the views are breath taking.
Stayed 7 nights in May 2025

10/10 Excellent

Camieka

Liked: Cleanliness, amenities, property conditions & facilities, communication
Otonomus Tulum is an excellent property. Clean, nice rooftop views, nice pool. Free upgrades. Kurt was so accommodating. Will stay again. Only thing is they need a better communication system, other than that 10/10 recommend
Stayed 4 nights in Jul 2025

10/10 Excellent

patrick

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was so peaceful and relaxing state, I truly love the location and all the staff over there highly recommenders
Stayed 1 night in Mar 2025

10/10 Excellent

Giuliana

Liked: Cleanliness, property conditions & facilities, communication
I had an amazing stay here! The staff were very attentive and the rooms were clean and comfortable. I highly recommend this hotel for anyone visiting Tulum!
Stayed 1 night in Mar 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would highly recommended this property
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff very attentive and friendly
Stayed 6 nights in Apr 2025

10/10 Excellent

Erica

Liked: Cleanliness, property conditions & facilities, communication
The hotel staff is wonderful! We especially enjoyed having the small pool attached to our room! Looking forward to staying again in the near future!
Stayed 1 night in Apr 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
I was in contact with the front desk through WhatsApp. Clean, modern, comfortable. Good price.
Stayed 3 nights in Jun 2025

8/10 Good

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Only thing i didn't like was lack of towels and no ice
Stayed 4 nights in Jun 2025

10/10 Excellent

khalil

Liked: Cleanliness, property conditions & facilities, communication
New and beautiful … Staff was amazing 🙏
Stayed 1 night in Mar 2025

8/10 Good

Jovita

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was nice and clean and the views were beautiful. However there is no maid service. You have to take out your own trash and ask for toiletries like more toilet paper and trash bags
Stayed 4 nights in Jun 2025