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Aparthotel

Citadines Connect Bertam Georgetown Penang

Aparthotel with an outdoor pool, 4-minute walk to KOMTAR

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Photo gallery for Citadines Connect Bertam Georgetown Penang

Lobby
Pool
Front of property
Room
Breakfast buffet

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
S$139
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View in a map
428, Jalan Penang, Georgetown, George Town, Pulau Pinang, 10000
  • Place, KOMTAR
    ‪2 min walk‬
  • Place, 1st Avenue Mall
    ‪5 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪12 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Choose your unit

View all photos for Studio, 2 Single Beds

Room

Studio, 2 Single Beds

  • 215 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Studio, 1 King Bed

Room

Premier Studio, 1 King Bed

  • 269 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, 2 Single Beds

Room

Premier Studio, 2 Single Beds

  • 269 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite

Room

Premier Suite

  • 344 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room

Room

Premier Double Room

  • 388 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Premier Apartment, 2 Bedrooms

Room

Premier Apartment, 2 Bedrooms

  • 431 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Studio Twin Windowless

Room

Studio Twin Windowless

  • Sleeps 2

View all photos for Studio Premier Twin

Room

Studio Premier Twin

  • Sleeps 2

View all photos for Studio Premier King

Room

Studio Premier King

  • Sleeps 2

View all photos for Studio Premier Suite

Room

Studio Premier Suite

  • Sleeps 2

View all photos for Two-Bedroom Premier

Room

Two-Bedroom Premier

  • Sleeps 3

View all photos for Premier Room Double

Interior

Premier Room Double

  • Sleeps 3

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About the area

George Town

Located in Downtown George Town, a neighbourhood in George Town, Citadines Connect Bertam Georgetown Penang is near a metro station. KOMTAR and Penang Hill are notable landmarks, and travellers looking to shop may want to visit Gurney Drive and Gurney Plaza. Looking to enjoy an event or a game while in town? See what's happening at City Stadium or Penang Youth and Sports Complex.
View more Aparthotels in George TownOpens in a new window

What's nearby

  • KOMTAR - 2 min walk - 0.2 km
  • The Top at Komatar - 5 min walk - 0.5 km
  • 1st Avenue Mall - 5 min walk - 0.5 km
  • Georgetown UNESCO Historic Site - 12 min walk - 1.1 km
  • Gurney Drive - 3 min drive - 2.7 km

Getting around

  • Penang Sentral - 29 min drive
  • Penang (PEN-Penang Intl.) - 29 min drive

Restaurants

  • ‪chong charcoal seafood char koay teow 碳烧海鲜炒粿條 - ‬2 min walk
  • ‪No 5, Seafood Char Koay Teow (梁少爺5號炒粿條） - ‬1 min walk
  • ‪Restoran Zim Sum 点心之家 - ‬1 min walk
  • ‪Lily's Vegetarian Kitchen (欣莉素餐馆) - ‬4 min walk
  • ‪Osmanthus HK Dessert House Cafe - ‬2 min walk

About this property

Citadines Connect Bertam Georgetown Penang

Aparthotel with an outdoor pool, 4-minute walk to KOMTAR
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a 24-hour front desk. Each apartment provides an electric kettle and free tea bags/instant coffee, plus free WiFi and a flat-screen TV with satellite channels. A hairdryer, a safe and a shower are among the other amenities that guests will find.
Citadines Connect Bertam Georgetown Penang offers 70 air-conditioned accommodations with a safe and complimentary slippers. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This George Town aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Pet-friendly
Free WiFi
Restaurant
Air conditioning
Gym

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MYR 1000 per pet (varies based on length of stay)
Welcoming dogs and cats only
2 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MYR 78 for adults and from MYR 48 for children
  • Pet fee: MYR 1000 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Frequently asked questions

Does Citadines Connect Bertam Georgetown Penang have a pool?

Yes, this property has an outdoor pool.

Is Citadines Connect Bertam Georgetown Penang pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of MYR 1000 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Citadines Connect Bertam Georgetown Penang?

This property doesn't offer parking.

What time is check-in at Citadines Connect Bertam Georgetown Penang?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Citadines Connect Bertam Georgetown Penang?

Checkout is at noon.

Where is Citadines Connect Bertam Georgetown Penang located?

Located in Downtown George Town, this aparthotel is within a 10-minute walk of KOMTAR, Hin Bus Depot Art Centre and The Top at Komatar. Prangin Mall and New World Park are also within 10 minutes.

Reviews

Citadines Connect Bertam Georgetown Penang Reviews

10

Exceptional

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

10/10

Communication
Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

10/10 Excellent

Betsy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed the clean, brand new property during our visit to Penang. It was a last minute change because of the location and it turned out we made the right choice. Everything was perfect from checking in to checking out. Service was excellent, every staff greeted us with smiles and was helpful. Loved the coffee in the lobby and the scent of the shampoo and body wash (wished I can purchase a set home.) They even provided us umbrellas on the rainy days. Definitely would recommend this property to family and friends.
Stayed 3 nights in Nov 2025