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Suisse Thermal Village

Family-friendly residence with 11 outdoor pools and free breakfast

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Photo gallery for Suisse Thermal Village

Exterior
Outdoor pool
Exterior
Room
Breakfast area

Reviews

5.0 out of 10

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Parking included
  • Pool
  • Housekeeping

Explore the area

View in a map
  • Place, Castiglione Thermal Park
  • Place, Terme di Ischia
  • Place, Ischia Port
  • Airport, Naples (NAP-Naples Intl.)

Choose your unit

View all photos for Standard Double Room

Room

Standard Double Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Room

Standard Triple Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room

Room

Standard Quadruple Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed OR 1 Double Bed and 1 Twin Bunk Bed

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About the area

Casamicciola Terme

Casamicciola Terme is home to Suisse Thermal Village. Ischia Port and Port of Forio are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Citara Beach. Travelling with kids? Consider Ravino Gardens and Cioccolateria Atelier delle Dolcezze.

What's nearby

  • Belliazzi Thermal Baths - 7 min walk - 0.6 km
  • Castiglione Thermal Park - 10 min drive - 2.2 km
  • Terme di Ischia - 13 min drive - 3.7 km
  • Via Vittoria Colonna - 13 min drive - 4.1 km
  • Ischia Port - 14 min drive - 4.1 km

Getting around

  • Naples International Airport (NAP) - 150 min drive

Restaurants

  • ‪Il Triangolo - ‬3 min drive
  • ‪Gelateria di Massa - ‬13 min walk
  • ‪Pizzeria Piccoletto - ‬4 min drive
  • ‪Il Panino - ‬2 min drive
  • ‪Francischiello - ‬4 min drive

About this property

Suisse Thermal Village

Family-friendly residence with 11 outdoor pools and free breakfast
Along with 11 outdoor pools, this residence has a restaurant and a bar/lounge. Free buffet breakfast and free self parking are also provided. Other amenities include a poolside bar, a complimentary children's club and a children's pool.
Suisse Thermal Village offers 120 accommodations with a safe and free toiletries. Televisions come with digital channels. Bathrooms include a shower. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
11 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are hot springs on site.

Amenities

Pool
Breakfast included
Pet-friendly
Parking included
Restaurant
Air conditioning

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 1.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Property Registration Number IT063019A1R695JUKN

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Suisse Thermal Village have a pool?

Yes, this property has 11 outdoor pools and a children's pool.

Is Suisse Thermal Village pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Suisse Thermal Village?

Self-parking is free at this property.

What time is check-in at Suisse Thermal Village?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Suisse Thermal Village?

Checkout is at 10 AM.

Where is Suisse Thermal Village located?

This family-friendly Casamicciola Terme residence is within a 15-minute walk of Belliazzi Thermal Baths and Gulf of Gaeta. Ischia Port is 2.5 mi (4 km) away.

Reviews

Suisse Thermal Village Reviews

5.0

5.0/10

Cleanliness

5.4/10

Staff & service

3.8/10

Amenities

4.8/10

Property conditions & facilities

3.6/10

Eco-friendliness

4.2/10

Communication
Rating 10 - Excellent. 3 out of 69 reviews
Rating 8 - Good. 10 out of 69 reviews
Rating 6 - Okay. 20 out of 69 reviews
Rating 4 - Poor. 19 out of 69 reviews
Rating 2 - Terrible. 17 out of 69 reviews

Reviews

4/10 Poor

Antonio

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Non mi piace eseguire recensioni negativa ma a volte servono a far migliorare. Ho speso con trattamento di mezza pensione per una sola notte più di 200 euro usufruendo di sconti expedia ma al mio arrivo la camera non era pronta perchè expedia non aveva comunicato la mia prenotazione. Avevo scritto anche alla struttura sempre tramite expedia un messaggio avvisando l'ora in cui sarei arrivato che era 3 ore dopo l'ora di check in previsto. Ad oggi non ho ancora ricevuto risposta, nè dalla struttura nè da expedia. Ho atteso più di un'ora affinchè il problema fosse risolto. Biancheria pulita ma bagno cieco senza luce. Cibo immangiabile e io sono uno di bocca buona. Struttura con altissimo potenziale ma da rivedere totalmente i livelli di servizio.
Stayed 1 night in Jun 2025

2/10 Terrible

David

Disliked: Cleanliness, communication

à éviter

Catastrophique. ne ressemble pas du tout aux photos présentées sur Hotels.com. c'est honteux de proposer cet établissement à ce prix là. SI je passe par ce site c'est pour être assurer de ce que je reserve théoriquement
Stayed 1 night in Aug 2024

2/10 Terrible

Domenico

Disliked: Cleanliness, amenities
Pessima
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort, communication
Esperienza terribile sporco, decadente e fuori mano.
Stayed 1 night in Jul 2024

8/10 Good

yovana katerine

Liked: Amenities, property conditions & facilities, communication
Albergo raggiungibile facilmente, personale gentilissimo, serate con animazione molto gradita tutti i giorni. Piscine termali, gradita la esperienza del shock termico. Unica pecca la cucina non è da aspettarsi il massimo.
Stayed 5 nights in Sep 2023

6/10 Okay

Giovanni

Disliked: Cleanliness, communication
Camera non accettabile per un 4 stelle. Va bene solo per un 3 stelle al prezzo di vendita. Pulizia e servizi molto migliorabili. Appena decente. Colazione appena accettabile ma troppo code e cibo ...bo' non saprei come definirlo... mangiiabile.
Stayed 6 nights in Aug 2023

4/10 Poor

Michael

Disliked: Amenities, property conditions & facilities, communication
Struttura decadente. Fatiscente. Cade a pezzi piano piano. Servizio al cliente inesistente Non comodo da raggiungere e muoversi per visitare Ischia. Cucina letteralmente da mensa: 20 min di fila per avere un primo ed altri 20 per un secondo. Perché in questo presunto 4 stelle non ti servono al tavolo…ma devi fare la fila come in carcere. Così come le camere: delle celle. Le piscine, l’unica bella cosa della struttura, aprono per poche ore e a fasce orarie ristrette. Per il prezzo pagato e per come viene venduto dal sito è a dir poco fuorviante. Sono stato in 2 stelle che erano cento volte meglio!! Non ci ritornerei mai nemmeno gratis.
Stayed 4 nights in Aug 2023

6/10 Okay

Ari

Nice environment and very beautiful view. Lots of nice swimmingpools and enough pool-beds for everyone. Easy to move by buses to everywhere (bus-stop nearby). Breakfast was very bad, no fruits or vegetables, only dry bread and biscuits. You had to ask for Croissants and sometimes you got only one croissant. No Wifi. The shower was very, very small and you had to fix long before you got warm vater (not cold or too hot). The cleaning was not daily. The renervation (balcony floor and common rooms) is needed. The air condition worked very well and the room was fresh. The room was big enough for four people and the beds were comfortable. The fridge worked well and it was cool enough to keep your waterbottles cold.
Stayed 7 nights in Jul 2023

4/10 Poor

FABIO

Molto negativa.

Esperienza negativa in generale, Struttura un po vecchia, pulizia così così, la colazione buffet aggredita da gente incivile che si prendeva di tutto per farsi il pranzo a sacco, già poco di suo, in più quelli che mi ha lasciato sconcertato è che i camerieri non dicevano nulla. Peccato perchè potrebbe essere una struttura potenziale per Ischia. Prenoto il week and a giugno 2 camere con cena arrivo li e la cena a loro non risultava, chiudo gli occhi conto fino a 3 e decidiamo di andare a cena fuori (per fortuna) Chiamerò hotel.com per il rimborso delle cene. Così non ci tornerò di sicuro.
Stayed 1 night in Aug 2019

4/10 Poor

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor accommodation, staff excellent though.

The hotel was in need of renovation, lots of decorations were in poor condition, rooms were outdated and poorly maintained. The staff were super and always pleased to help, but they were understaffed. The meals were not very good, and the buffet was exceptionally poor. Breakfast was not even continental breakfast. Evening meal was badly prepared and the choices were limited to two types of pasta , fish and occasionally chicken. Salad selection was scarce and no chilled section. Desert was none existent. Was advertised as a non smoking hotel, but this was not the case. Smoking inside the hotel rooms was evident by the smell of tobacco and fumes. Definitely not worth a four star rating, at best a two. A ten minute walk to the port and within easy bus rides to ischia and forio. Good location but let down by the accommodation. Very noisy until midnight most nights.
Stayed 7 nights in Jul 2019

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Scandaloso tutto e non è la concorrenza Claudio Milano
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Amenities
Sono rimasta molto delusa in quanto i servizi descritti come ad esempio la Spa Non erano accessibili, per non parlare dell’acqua calda che dopo una doccia veniva a mancare.
Stayed 1 night in Apr 2019

8/10 Good

Erzébet

Liked: Cleanliness, staff & service

Very good thermal pools and view from the hotel

Very friendly, kind staff. Excellent clean pools and beds at the pool. Its a very favorable price. One disadvantage is that it is up on the mountain and there is not much public transport. With its own car, however, it is in an excellent location.
Stayed 6 nights in Sep 2018

6/10 Okay

Antonio

Liked: Staff & service, room comfort

Ottima Posizione, adatto per chi si adatta.

Struttura in ottima posizione,anche se lontano dal centro.Esterni curati,bellissimo il panorama, belle le piscine.Camere,hall, interni e ristorante, sicuramente da rimodernare,arredi vecchi anche se tenuti discretamente.Strutturalmente fatto male, con alcune camere interrate vista muro,accettabili quelle ai piani superiori vista mare.Al Ristorante i pasti sono abbondanti e di discreta qualità,anche se poca è scelta tra i primi e i secondi(due x parte)per la frutta o il dolce invece non c'è scelta(o uno o l'altro di un solo tipo).Scarsa la colazione.Personale gentile e disponibile.Nota sicuramente positiva rispetto a tanti hotel di Ischia e che è presente un volenteroso staff di animazione, di conseguenza la struttura è frequentata da giovani e famiglie. Prezzo del soggiorno sicuramente proporzionato alla qualità.
Stayed 5 nights in Jul 2018

8/10 Good

simon, London

Liked: Cleanliness, property conditions & facilities, room comfort

Clean

Clean property,top of hill nice amenities great view
Stayed 5 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

La consiglierei per la posizione

Tutto bene posizione splendida . Pulizia lascia a desiderare. Il mette una persona fantastica e gentile . I dolci farti in casa buonissimi.
Stayed 7 nights in Jun 2018

6/10 Okay

Giuseppe

può andare bene tutto dipende dal prezzo che si p

Un vero peccato per non essere collegato bene da mezzi pubblici Ma per il prezzo va bene
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The food was not good at all and the rooms were not very clean
Stayed 3 nights in Aug 2017

8/10 Good

Fabio Antonio

Liked: Cleanliness, room comfort
Hotel con molti spazi esterni (piscine,campo tennis e calcio). Servirebbe più personale in sala da pranzo per non creare code ed anche più manutenzione delle parti esterne e nelle zone di giardino. Cibo abbastanza buono, ma poca scelta. Ottima l'animazione
Stayed 3 nights in Aug 2017

6/10 Okay

Francesco

Disliked: Cleanliness, staff & service

Tutto sommato è andata discretamente.

Sito accettabile per ciò che riguarda l'esterno. Gli interni sono molto datati al punto da considerarlo un discreto due stelle. Ho pernottato due notti e la camera non è stata rifatta dopo la prima notte, ho dovuto chiedere il cambio asciugamani, altrimenti nemmeno quello sarebbe stato fatto. Colazione con poca scelta. Aree esterne: piscine e solarium in buone condizioni e efficientamente funzionanti.
Stayed 2 nights in Jul 2017

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, room comfort

Incantevole vista

L'albergo è molto carino con una vista mozzafiato il personale gentile belle piscine sala colazioni da cancellare sembrava una caserma ma per il prezzo pagato è ok
Stayed 2 nights in Jun 2017

10/10 Excellent

Stefano

Liked: Staff & service
"location" favolosa, esterno molto carino, piscine sia con acqua dolce che a temperatura ambiente con acqua calda e termale ottime e con vista su Casamicciola e mezza isola, Interni da aggiornare ma al prezzo offerto non credo si possa fare di meglio. Personale discreto ed educato.
Stayed 3 nights in May 2017

6/10 Okay

enzo, napoli

Disliked: Property conditions & facilities, room comfort

cercando la colazione

sogggiorno accettabile, grabde assente la colazione che risulta scadente e limitata nelle scelta. quasi assente la colazione internazionale (fruttta salumi, formaggi)

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pessima gestioe

Scarsa pulizia , servizi inesistenti , struttura vecchia

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Villaggio Inps

L'hotel è molto grande e pulito..e il prezzo molto vantaggioso..L'esterno è nuovo e molto bello..così come le piscine termali..ho usufruito anche della Spa e i massaggiatori sono professionali e preparati...certo dover pagare la dotazione di accappatoio e ciabatte mi ha lasciata un po' perplessa.. L'interno invece è molto datato..le camere piccole e prive di confort ( eravamo in una quadrupla e il condizionatore era solo.in una stanza) non insonorizzate e con le porte piene di spifferi...e soprattutto il Wi-Fi è a pagamento!! Delusione anche la colazione..scarsa e di bassa qualità..Non ho provato la cena o il pranzo .darei un voto di 3/5 per il prezzo vantaggioso e la pulizia..ma cercherei una struttura diversa, più giovanile!