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Raphael Suites

Apartments with kitchenettes, near Antwerp Zoo

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Photo gallery for Raphael Suites

Interior
Living area
Living area
Interior detail
Private kitchenette

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
Schuttershofstraat 55, Wapper 18, Antwerp, 2000
  • Antwerp Market Square
    ‪13 min walk‬
  • Antwerp Zoo
    ‪18 min walk‬
  • Port of Antwerp
    ‪4 min drive‬
  • Antwerp (ANR-Antwerp Intl.)
    ‪20 min drive‬

Choose your unit

View all photos for Luxury Suite

Room

Luxury Suite

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

Living area

Deluxe Apartment

  • City view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Suite

Room

Superior Suite

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Antwerp

Located in Old Town, a neighbourhood in Antwerp, Raphael Suites is in a shopping district and near a metro station. Tomorrowland and HETPALEIS Theater are cultural highlights, and some of the area's landmarks include Flemish Opera and Farmers' Tower. Looking to enjoy an event or a game while in town? See what's happening at Sportpaleis or Lotto Arena.

What's nearby

  • Green Square - 9 min walk - 0.8 km
  • Cathedral of Our Lady - 11 min walk - 1.0 km
  • Antwerp Market Square - 13 min walk - 1.1 km
  • Antwerp Zoo - 18 min walk - 1.5 km
  • Port of Antwerp - 4 min drive - 2.1 km

Getting around

  • Antwerp Port House Tram Stop - 5 min drive
  • Antwerp (ZWE-Antwerp Central Train Station) - 12 min walk
  • Antwerp (ANR-Antwerp Intl.) - 20 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Australian Home Made Ice Cream and Waffles - ‬3 min walk
  • ‪Rubens Inn - ‬1 min walk
  • ‪The Bistro - ‬2 min walk
  • ‪Grand Café Horta - ‬1 min walk

About this property

Raphael Suites

Apartments with kitchenettes, near Antwerp Zoo
This smoke-free apartment building features free Wi-Fi in public areas. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include free WiFi, premium bedding and a coffee/tea maker. Housekeeping is available on request.
Raphael Suites offers 5 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

This Antwerp apartment provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is offered on request and an iron/ironing board can be requested.

Amenities

Kitchen
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have any lifts

Frequently asked questions

Is Raphael Suites pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Raphael Suites?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Raphael Suites?

Checkout is at 11:00 AM.

Where is Raphael Suites located?

Located in Old Town, this apartment building is within a 15-minute walk of Rubens House and Antwerp Market Square. Antwerp City Theatre and Meir are just steps away. Antwerp (ZWE-Antwerp Central Train Station) is 12 minutes by foot and Antwerp Central Station is 12 minutes.

Raphael Suites Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 49 out of 87 reviews
Rating 8 - Good. 23 out of 87 reviews
Rating 6 - Okay. 3 out of 87 reviews
Rating 4 - Poor. 5 out of 87 reviews
Rating 2 - Terrible. 7 out of 87 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

6.4/10

Communication

Reviews

This review was submitted before 2018 and has not been verified.

8/10 Good

MICHAEL

Liked: Cleanliness, property conditions & facilities, room comfort

Clean and nice apartment with a small kitchenette

Room was nice and near shopping area. we were inconvenient by the construction along the road but was not affected by it once we are in the apartment.

10/10 Excellent

Bart

Liked: Cleanliness, property conditions & facilities, communication
Fijne plek midden in het centrum
Stayed 1 night in Feb 2025

4/10 Poor

Ornella

Disliked: Cleanliness, room comfort, communication

Terrible experience

My stay at raphael suites has been extremely disappointing. For the past times that I have been there, the place is only going from worse to worse. You can tell they don't care about the details anymore. The suites have many broken elements, and new bad surprises each day and this would be ok if they would fix things but they don't. It really feels like they don't care at all anymore and it made the experience so uncomfortable. There was no heating at first (while freezing outside), then there was no light in the bathroom, then there were other people having access to the code and then for 3 days there's a light that didnt turn off which meant that I couldn't sleep. I can't believe a place like this can still have so many issues and such a bad service. Extremely dissapointing.
Stayed 11 nights in Jan 2025

8/10 Good

Johanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Très bien situé, près des marchés de Noël et boutiques. Plusieurs options de restauration. Appartement très comfortable mais plusieurs lumières ne fonctionnaient pas donc l’éclairage de l’appartement plutôt sombre, surtout lorsqu’il pleut. Très propre, parfait pour trois ou quatre personnes. Communication avec locateur facile.
Stayed 2 nights in Jan 2025

2/10 Terrible

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Anthony

Liked: Cleanliness, room comfort, communication

Beautiful apartment but bathroom needs attention

The apartment is beautifully decorated, comfortable beds and spacious with wine glasses and a kitchenette. But, there was a leak coming from the upstairs apartment. Not just a bit of a leak but a flood that filled a pan. As we were only there one night we had enough towels to mop it all up. This has been mentioned in previous reviews so needs to be looked at immediately. Also the bathroom door was completely missing on one side. My son refused to shower with the family able to see him! Shame because the bathroom is really beautiful and the shower was good. The room was hot and the air con didn’t seem to work. A lot of lights are out especially the main one. It was a very good price for a lovely room but people shouldn’t be staying there till these issues are fixed. However, we found it all very funny and had a good stay because we were on holiday.
Stayed 1 night in Dec 2024

6/10 Okay

Maud

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Het verblijf was mooi. Wel kregen wij een lekkage wat het in het algemeen wat minder heeft gemaakt.
Stayed 2 nights in Dec 2024

4/10 Poor

Jill

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
The property looks nice in photos but did not function well. Every other item was broken or not functional in the apartment. We had to use a flashlight to illuminate the toilet area because the light was burnt out. There was no wifi signal on the third floor. When I contacted Smartflats they filed a ticket and because they are a long-distance property manager did not do anything about it. I will not be staying with Smartflats again.
Stayed 2 nights in Dec 2024

8/10 Good

Alexandra

Liked: Amenities, communication
Sehr schöne, große Altbauwohnung mit hohen Decken und Designmöbeln. Einstmals hochwertig ausgestattet, könnte sie dringend eine Renovierung gebrauchen. Die Toilettentür z.B. kann man mangels Klinke nicht schließen, der Halter für das Duschgel ist abgefallen, Flecken auf dem Teppich etc. Die Straße vor dem Haus ist momentan aufgerissen, weshalb es auch morgens sehr laut war. Aber das ist ja nur temporär. Sonst ein gutes Viertel. Wir haben uns trotz der Mängel wohl gefühlt.
Stayed 2 nights in Oct 2024

10/10 Excellent

Max

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities, communication
a lovely, quirky place within walking distance of lots of cafes.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jara

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hele nette accommodatie, wel 3 trappen op voordat je bij kamer bent. Accommodatie ligt midden in stad, alles op loop afstand. Kamer is erg mooi en netjes.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, room comfort, communication

Excellent place to stay

Very nice property, very clean and organized. It is in a very good location, close to commercial and historical sites. A lot of things to do and places to eat nearby. We had a little confusion with the entry code, but could sort it out with the help of the property management and they immediately took care of it.
Stayed 1 night in Apr 2024

4/10 Poor

Jean-Bernard

Liked: Cleanliness
Disliked: Room comfort, communication

Très décevant

Beaucoup de petits problèmes : douche glissànte, aucune notice pour régler le chauffage ni la télévision, un incroyable sous-équipement de la kitchenette (seulement 2 assiettes et 2 verrres à eau par exemple, pas de grille-pain). Et une communication de pure forme en l'absence de contact sur place. Navrant pour une location bien située et à la décoration soignée (malgré un chariot de linge sale stationné en permanence dans l'entrée !!).
Stayed 4 nights in Dec 2023

2/10 Terrible

Marc

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 2 nights in Nov 2023

8/10 Good

Jisk

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Caroline

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Oct 2023

8/10 Good

Jake

Liked: Cleanliness, amenities
The apartment was beautiful and spacious. Borh beds were comfortable. The batheoom was amazing with the tub and shower working beautifully. AC and heat were localized and very good. The communication with the service was poor when we had problems, and the technician sent out to fix the problems did not fully fix one of them. The wifi was down the whole time, and we only found the router while checking out. There were lights that wouldnt turn on in all of the rooms. All in all, great property, but it needs some better upkeep and service.
Stayed 3 nights in Sep 2023

6/10 Okay

Frazer

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Wow what an excellent offering in the heart of town. Let down by communication which was only available online, all queries basically went unanswered. Be aware old building with very steep staircases, no lift.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Great city break

4 days in Antwerp. Apartment was very well situated for all the main historical sights
Stayed 4 nights in Sep 2023

2/10 Terrible

Maura

Disliked: Communication

Never got entry code; had to book elsewhere

No response to phone calls or messaging when we did not get the entry code to the apartment. Hotels.com personnel in Europe not helpful. Found another hotel, excellent and yet less expensive (Hotel Riga) in Antwerp.
Stayed 2 nights in Aug 2023

2/10 Terrible

Ruth

Liked: Cleanliness
Disliked: Room comfort, communication

Terrible communication

It is a lovely property in a good location but our experience staying there was extremely disappointing. Issues with luggage storage, poor communication, broken air conditioning and WiFi that didn't work with no solutions from the staff despite multiple conversations with them. Bed was also hard and the pillows not very supportive, leaving us in pain in the morning.
Stayed 1 night in Sep 2023

10/10 Excellent

Chris

Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveller

Disliked: Communication

Reserva cancelada a última hora

A la hora de llegada, nos informan por correo electrónico que por problemas técnicos no podrán atendernos y que nos mueven a un apartamento en otro lugar, lo cual para nosotros era inaceptable pues precisamente reservamos por esa localización. Dado que no es un hotel, no hay recepción y no se puede hablar con nadie por lo que no pudimos resolver el problema y debimos reservar otro hotel cerca de urgencia para esa noche y resorber con hoteles.com todo el problema.
Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Communication
自分で鍵を開けて入るので、早く着いても荷物を預けておくことができません。時間になるまではいれないためです。
Stayed 1 night in May 2023