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Essence Hotel - Phnom Penh

Luxury hotel with free breakfast and fitness centre

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Rooftop pool
Rooftop pool
Front of property – evening/night
Room
Dining

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast included
  • Parking included
  • Room service

Explore the area

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No. 222, St. 200, Sangkat Boeung Raing, Khan Duan Penh, Phnom Penh
  • Place, Central Market
    ‪3 min walk‬
  • Place, Riverside
    ‪7 min walk‬
  • Place, Royal Palace
    ‪10 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪30 min drive‬

Rooms & beds

Spaces

Separate dining area
Number of living rooms
Price is avg per night

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About the area

Phnom Penh

Located in Phnom Penh City Centre, a neighbourhood in Phnom Penh, Essence Hotel - Phnom Penh is near the airport. Royal Palace and Wat Phnom are local landmarks, and travellers looking to shop may want to visit Central Market and Exchange Square. Phnom Penh Fantasy World and Water Garden are also worth visiting.

What's nearby

  • Central Market - 3 min walk - 0.3 km
  • Riverside - 7 min walk - 0.6 km
  • Phnom Penh Night Market - 9 min walk - 0.8 km
  • Royal Palace - 10 min walk - 0.9 km
  • NagaWorld Casino - 3 min drive - 3.1 km

Getting around

  • Phnom Penh Railway Station - 13 min walk
  • Techo Intl. Airport (KTI) - 49 min drive

Restaurants

  • ‪No 20 Sandwich Place - ‬3 min walk
  • ‪Sokha Club Hotel - ‬3 min walk
  • ‪Fatboy Sub & Sandwich Shop - ‬2 min walk
  • Emma Coffee
  • ‪re kuyteav restaurant - ‬4 min walk

About this property

Essence Hotel - Phnom Penh

Luxury hotel with free breakfast and fitness centre
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Essence Hotel - Phnom Penh offers 78 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Breakfast included
Parking included
Free WiFi
Restaurant
Air conditioning

House Rules

Check in after 2:00 PM
Minimum age to rent: 18
Check out before noon
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Pets

No pets allowed, no service animals permitted
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Smoking

Smoking allowed: in designated areas

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Essence Hotel - Phnom Penh have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

Is Essence Hotel - Phnom Penh pet-friendly?

No, pets are not allowed at this property.

How much is parking at Essence Hotel - Phnom Penh?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Essence Hotel - Phnom Penh?

Check-in start time: 2:00 PM; check-in end time: 5:00 AM.

What time is check-out at Essence Hotel - Phnom Penh?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Essence Hotel - Phnom Penh provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Essence Hotel - Phnom Penh located?

Located in Phnom Penh City Centre, this luxury hotel is within a 15-minute walk of Central Market, Royal Palace and Riverside. Sorya Shopping Center and Sosoro Museum are also within 10 minutes. Phnom Penh Railway Station is 13 minutes by foot.

Essence Hotel - Phnom Penh Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 87 out of 259 reviews
Rating 8 - Good. 99 out of 259 reviews
Rating 6 - Okay. 41 out of 259 reviews
Rating 4 - Poor. 18 out of 259 reviews
Rating 2 - Terrible. 14 out of 259 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel but some issues

It is a nice well maintained modern hotel. Some staff issues - on checkin they could not trace my booking. After 10 minutes I was given a key but the room had not been made up. I waited a further 10 minutes and got another room. Took a shower went out but noticed air con not working when I returned. Engineer was useless. I moved room again and this time no problems. Nice room, breakfast is good. They may have lost regular / trained staff due to COVID!
Stayed 2 nights in Jul 2020

4/10 Poor

NONAME

Disliked: Cleanliness, amenities, property conditions & facilities
虫は出るし、掃除は適当
Stayed 7 nights in Mar 2020

6/10 Okay

SHIGEFUMI

まあまあ

値段の割にはまあまあかなと思いました。安かったので良しとします。 朝食付きでしたが、これもまあ普通に食べられますわ。フォーがあったのは良かった。 水がフリーで付いてないので、そこは×。
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell, ligger bra till men man måste ta tuc tuc överallt o kan ej gå som vid hotellen nere vid floden. Poolen såg inte riktigt ut som på bilderna men funkade ändå. Hjälpsam och trevlig personal.
Stayed 3 nights in Feb 2020

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Emplacement magnifique seulement un peu loin de l’attrait touristique, le Mékong et le Palais Pour s’y rendre les rues sont encombrées
Stayed 2 nights in Jan 2020

2/10 Terrible

HyunSeok

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very notorious for overbooking

We booked three rooms for family trip. However, when I arrived there, "No room is available". It means they made overbooking. I booked the rooms 10 days before with whole payment. So terrible! This hotel is very notorious for overbooking. Finally we had to move other hotel. if you want to avoid sleeping on the street, you shouldn't book this hotel.
Stayed 1 night in Jan 2020

6/10 Okay

MOHAMMED

Disliked: Property conditions & facilities
It was good to stay over there
Stayed 1 night in Jan 2020

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Satisfied
Stayed 2 nights in Jan 2020

8/10 Good

Zainai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable hotel

A centrally located Hotel. The features in the hotel, such as a proper hook to air towel etc.
Stayed 2 nights in Dec 2019

2/10 Terrible

Dong hwa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙박을 하지도 않았는데 환불이 불과하니 잘보고 결제하세요 지금까지 50만을 날렸습니다 절대로 한번 결제하면 환불안됩니다 제가 경험인데 싼게 비지떡입니다 실제로가면 냄새나고 그래서 결제를하고 잠을 못잔다하던라도 절대로 환불안됩니다 잘보고 결제하세요 벌써2번이나실수로 한번도 못자고 50만원 날렸습니다 호텔 컴 에서는 책임 안해줍니다 참고하세요
Stayed 1 night in Dec 2019

4/10 Poor

Andrea

Liked: Cleanliness, property conditions & facilities, room comfort

hotel ok, Hotels.com app never ever!

Due to my frequent travels, I usually use apps that allow me to earn points on my frequent flyer airline cards. This time I chose to use hotels.com because it was cheaper than on other websites. Online booking went smooth and all was ok. The third and last day we decided to stay one more night and extended and paid (50$) trough the app the stay. Yet once back in the hotel, after dinner, we have been told there is no availability and there is no room for us. There was also no possibility to cancel the booking as in the meanwhile midnight passed. Being late in the night, in Cambodia, we accepted to be upgraded to the hotel in front of us. Once packed and arrived, the “upgrade” room had nothing to do with what we have booked, the guesthouse hadn’t facilities we paid for, curtains were broken, the fridge empty, no swimming pool etc. all this isn’t of course terrible, it was even an ok place, but not for 50$. I checked their rates online and those rooms were sold for 20$! I got in touch via chat with hotels.com assistant who sweared these things never happen and wrote me to wait online while he would call the hotel. He did so, but in those 20mim the connection went lost and we had to start from the very beginning: another assistant, the same procedure, details, names, codes, he calls again the hotel, he the hotel calls the manager, the assistant calls the hotel back, the receptionist calls the manager back ... after another 45 minutes in which we have be
Stayed 2 nights in Dec 2019

8/10 Good

Susanne

Liked: Staff & service
Disliked: Cleanliness
Mycket trevlig personal som var mycket tillmötesgående men talar och förstår engelska sådär. Rummen är stora och rymliga men sängkläder och handdukar var söndriga och inte helt rena. Frukostbuffén gör alla nöjda! Takterrassen med pool är förträfflig med utsikt åt alla fyra väderstreck.
Stayed 3 nights in Dec 2019

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for a short stay

In general the hotel is good. Its location is okay. It is within walkable distance to the main Palace of the city (City Center). At the same time there is nothing really near the hotel (no shops, restaurants, clubs or massage salons). Hotel’s front desk staff was super sweet and helpful. I took a taxi from the airport to the hotel and I payed $18 for that ride. When I told that to the front desk guy he was shocked and suggested ordering a taxi for me back to the airport for $13. The next day the taxi arrived in time and I had no issues with checking-out at all. My room was pretty simply designed, but good looking. The bed was big and comfortable. The bathroom was tiny, but the shower was big enough and comfortable. The bathroom amenities were okay. Wi-Fi was fast. The additional plus for the hotel was there were free drinks inside of the refrigerator (Coke, Sprite, water and beer).
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
清潔感があって宿泊していて気持ちよかった。
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Had a problem with the first room, where we found quite a few cockroaches. Staff was excellent and had us moved immediately to a newly renovated room. Though we didn’t have hot water, the room itself was clean and comfortable. The hotel was ok. Would have expected more for the price.
Stayed 2 nights in Dec 2019

6/10 Okay

Julia, Deutschland

Liked: Cleanliness, staff & service, amenities
Freundliches Personal, nette Annehmlichkeiten auf dem Zimmer, gute Lage, Lobby macht was her, schöner Pool mit Rooftop Bar. - Zimmer sehr abgewohnt und schrecklicher Geruch. Frühstück nicht gut. Bettwäsche und Handtücher teilweise löchrig und fleckig.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L établissement est super et bien situé. L équipe de la réception/acceuil est parfaite. Malheureusement le service Hôtelier à la piscine est très amateur, jamais servi correctement, incompréhension totale de l anglais par l équipe etc...
Stayed 2 nights in Nov 2019

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour à Phnom Penh

Bon séjour dans cet hôtel,accueil très agréable .La chambre était propre ,literie de bonne qualité.La salle de bain est compléte,mais nécessite une rénovation. Le petit déjeuner est bien. L 'hôtel est situé dans le vieux quartier,on rejoint le centre rapidement. C'est une bonne adresse
Stayed 4 nights in Nov 2019

4/10 Poor

MaciejW, Sierra Vista AZ USA

Disliked: Cleanliness, amenities, property conditions & facilities
Hallways and rooms looked old and worn out. Stale smell of cigarettes throughout. Cleanliness was spotty, fair at best. On one day, breakfast was not ready at 6 30 with about 20 guests waiting. On the other day, most of breakfast items were gone by 9 30. Towels with brown spots and well torn. Although NOT requested, given room with connecting door and being subjected to a crying baby 24 hrs a day. Downgraded to a 2 twin beds and, reluctantly, given US 30 voucher (after difficult "negotiations"). No AC in common areas. The main lift used all the time by hotel personnel. Wooden lounge chairs at the pool have no soft cushioning so it's nearly impossible to lay down for more than 5 minutes. This is not a 4 star property, 2 maybe. The hotel management, it seems, aims at making profit at the cost of it's guests.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were kind, and the cleaning was good. Overall, it was superior.
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

bad, rundown and smelly hotel.

The hotel has a good ranking on most hotel booking sites but dont tanke that as insurance for it beeing nice. The hotel is run down with disgusting floor carpets in the rooms which look like they havent been cleaned for the last decade. Also, there is a funny smell thru out the rooms and hotel as if someone were smoking inside the ac-system. At the price they quote, you can get a way, way better hotel in PP. Dont book this.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
the main entrance is a staircase. I've booked the hotel to ensure we have good access for my mom with knee issue, turns out there is a huge staircase to climb every time we enter / leave the hotel. We later then discovered there is a very small lift at the carpark, the entrance to carpark was extremely steep for wheelchair too, moreover the staff never assisted us, or inform us about the availability of the lift.
Stayed 2 nights in Jun 2019

8/10 Good

Helen, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable stay and convenient location

Booked this hotel at last minute because the original hotel booked was closed when I arrived. Location was quite ok except not many food options close by. Good to have a supermarket nearby though. Can easily use grab tuk tuk to attractions (central market, Russian Market, Royal Palace, Riverside, aeon mall, etc). Had dinner twice on the 13th floor, and the food was quite good. Reasonable prices too. Breakfast was decent, with some hot dishes, porridge, noodles soup and made to order eggs. Other than wifi unstable at times and missing some towels after each day housekeeping, overall stay was good.
Stayed 5 nights in Aug 2019

8/10 Good

Neil

Liked: Cleanliness, property conditions & facilities, room comfort
Good here is excellent. The Moon Pizza on the rooftop is outstanding and should not be missed. A range of meals not just pizza.
Stayed 4 nights in Aug 2019

8/10 Good

Manami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money in Phnom Penh

The hotel is quite simple. Room is spacious and good value for the money in Phnom Penh. Breakfast buffet is pretty good with some choices. The room is clean and nice, except for some reasons, the bed sheets have several holes. The sheets was clean and nice, but just big holes in it. The area is not in the center of the city, but Phnom Penh offers very cheap Tuk Tuk, so everything is quite close distance. There is a foreign market within walking distance.
Stayed 4 nights in May 2019