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Aparthotel

Nancy - Chara Apartments

Riverfront aparthotel with seasonal outdoor pool and restaurant

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Photo gallery for Nancy - Chara Apartments

Exterior
Balcony
Exterior
Room
Breakfast area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Dryer
  • Pool
  • Kitchen
  • Parking included

Explore the area

Map
Filias, Karteros, Heraklion, 71500
  • Heraklion Port
    ‪7 min drive‬
  • Palace of Knossos
    ‪9 min drive‬
  • Knossos Archaeological Site
    ‪9 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪4 min drive‬

Choose your unit

View all photos for Room, 1 Double Bed, Garden View

Room

Room, 1 Double Bed, Garden View

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom, Garden View

Room

Apartment, 1 Bedroom, Garden View

  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

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About the area

Heraklion

Located in Heraklion, Nancy - Chara Apartments is on the Strip and on a river. Heraklion Port and Port of Hersonissos are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Natural History Museum of Crete and Star Beach Water Park. Looking to enjoy an event or a game while in town? See what's happening at Freedom National Stadium or Theodoros Vardinogiannis Stadium. Take the opportunity to explore the area for outdoor excitement like horse riding.

What's nearby

  • Heraklion Archaeological Museum - 7 min drive - 8.4 km
  • Heraklion Port - 7 min drive - 7.6 km
  • Heraklion Town Hall - 7 min drive - 8.4 km
  • Palace of Knossos - 9 min drive - 6.5 km
  • Knossos Archaeological Site - 9 min drive - 6.5 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 5 min drive

Restaurants

  • ‪Swissport Lounge Heraklion Airport - ‬5 min drive
  • ‪Κούρος Καντίνα - ‬6 min drive
  • ‪Goody’s Burger House - ‬5 min drive
  • ‪Hacienda cafe - ‬6 min drive
  • ‪Flocafé - ‬5 min drive

About this property

Nancy - Chara Apartments

Riverfront aparthotel with seasonal outdoor pool and restaurant
This aparthotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli and a seasonal outdoor pool. Each apartment features free WiFi and a dryer, plus a kitchenette with a fridge and a stovetop. Guests can appreciate conveniences, such as a dining area and a coffee/tea maker, and other amenities include room service and a flat-screen TV. Limited housekeeping is available.
Nancy - Chara Apartments offers 32 air-conditioned accommodations with coffee/tea makers and a hairdryer. Kitchenettes offer fridges, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower.

This Heraklion aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered on a limited basis and hairdryers can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Dryer
Parking included
Free WiFi
Restaurant

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: EUR 40 for check-in between 11:00 AM and 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

The front desk is open daily from 9 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; all guests older than 12 are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-in fee: EUR 40 for check-in between 11:00 AM and 4:00 PM
  • Late check-out fee: EUR 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 13394722

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to October
Children 12 years old and younger are not permitted at this property

Frequently asked questions

Does Nancy - Chara Apartments have a pool?

Yes, this property has an outdoor pool.

Is Nancy - Chara Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Nancy - Chara Apartments?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Nancy - Chara Apartments?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Early check-in is available for a fee of EUR 50 (subject to availability). Late check-in is available from 11:00 AM to 4:00 PM for a fee of EUR 40.

What time is check-out at Nancy - Chara Apartments?

Checkout is at 11:00 AM. Late checkout is available for EUR 60 (subject to availability).

Where is Nancy - Chara Apartments located?

Situated on the Strip, this aparthotel is 0.5 mi (0.8 km) from Karteros Beach and within 6 miles (10 km) of Heraklion Port and Heraklion Archaeological Museum. Venetian Walls and Dedalou Shopping Street are also within 6 miles (10 km).

Nancy - Chara Apartments Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 20 out of 38 reviews
Rating 8 - Good. 11 out of 38 reviews
Rating 6 - Okay. 4 out of 38 reviews
Rating 4 - Poor. 2 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

9.2/10

Communication

Reviews

10/10 Excellent

Lilia

Liked: Cleanliness, amenities, property conditions & facilities, communication
very nice place, clean and quiet. Owner upgrade my room and I was very happy with accommodations. Nice pool area and 10 min walk to beach
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort, communication
All good, very clean and a great pool
Stayed 3 nights in Jul 2022

10/10 Excellent

Julia

Liked: Cleanliness, room comfort, communication

Fabulous pool and helpful staff

We had a lovely few days, the fabulous pool area and friendly, helpful staff more than make up for the slightly dated, spartan room. There is a great bakery, supermarket and Taverna in short walking distance as well as a sandy beach. Good value for money.
Stayed 6 nights in Sep 2023

8/10 Good

Klara Anna

Liked: Property conditions & facilities
the location is great, close to the beach, situated near the airport and Heraklion. However the cleaning could have been a bit better as we discovered that our sheets had only been switched but not completely swapped with newly washed ones. Nevertheless, Nancy and Chara Apartments could provide us with everything we needed for our short stay. :)
Stayed 4 nights in Jun 2023

10/10 Excellent

Julia

Stayed 5 nights in Aug 2023

10/10 Excellent

Sandro

Liked: Cleanliness, amenities, property conditions & facilities, communication
Besitzt einen Traumhaften Garten mit schöner pflanzen. Personal ist sehr Hilfsbereit auch wie zum Beispiel die Anfrage für ein Mietauto um Kreta besser zu erkundigen.
Stayed 6 nights in Sep 2022

8/10 Good

Rouleau

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Sep 2022

10/10 Excellent

Hanne

Stayed 7 nights in Aug 2022

10/10 Excellent

Maude

Liked: Cleanliness, amenities, property conditions & facilities, communication
The Family was helpful so many ways. Looking forward to coming back next year!
Stayed 6 nights in Jun 2022

10/10 Excellent

Christian

Liked: Cleanliness, room comfort, communication

Sympathique

Propriétaires très agréables très joli cadre donnant sur la piscine
Stayed 11 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
bon accueil. appartement grand et propre. confort un peu sommaire...
Stayed 5 nights in Jun 2021

6/10 Okay

Ursula

Disliked: Staff & service
Nicht gefallen haben mir die ständigen Ameisen in der Küche.Und der blick vom Balkon ins Gestrüpp.
Stayed 13 nights in Aug 2019

10/10 Excellent

Thalyta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good!
Stayed 1 night in Sep 2019

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon acceuil petit déjeuner de qualité

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful place for a restful stay in a wonderful country.
Stayed 21 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good accomodation in quiet area

Only spent 2 days here inbetween hotels on Crete but time spent there was good. Facilities very good for the price, nothing too fancy but what you need is provided. Pool area and overall area is very nice. About a 10min walk to the beach, although local amenities are sparse, there is a good shop at the top of the road and a handful of cafes which serve good local cuisine. Would recommend for a short break.
Stayed 2 nights in Sep 2018

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles sehr sauber und ruhig, schöne Zimmer mit Kochmöglichkeit.
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

MOLLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nancy-Chara is very highly recommended

Nancy-Chara was welcoming, comfortable and in a great location. I cannot thank the staff enough for their hospitality. Karteros is a wonderful village ten minutes from Heraklion, but it is not a walkable distance. The bus routes are fairly good and the staff at Nancy Chara were very informative about where to go. I would absolutely come again.
Stayed 7 nights in Jul 2018

8/10 Good

DIMITRIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Κατάλληλο για διακοπές με παιδιά

Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Nice stay, value for money

Very clean room and pool, room appliances were noisy (fridge, air condition, bathroom ventilation). Room ideal for families.
Stayed 2 nights in Jun 2018

10/10 Excellent

SUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice family oriented apartment complex.

This location was close to the airport and the ferry port. It is just off from a main road so not a lot of noise through the night. Families staying there so was quiet. Regular bus schedule so getting into town was easy. Beach close by, great coffee shop and nice restaurant near by.
Stayed 3 nights in May 2018

8/10 Good

VASILEIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

2/10 Terrible

Netsanet

Disliked: Staff & service, property conditions & facilities, room comfort

Extremely disappointing

We were very disappointed in the fact that there was no hot water to take a shower. The water was freezing cold. When we looked for a receptionist to assist us with the water, there was no one available. We tried calling numerous numbers we had, the woman who finally answered the phone did not speak any English at all. She could not understand when we explained that the water is very cold and we wanted her to show us how to turn on the hot water. We had to check out early in the morning for our flight, so we left without taking a shower. The only thing the woman was concerned about was the payment for the room. If we had not been in a hurry, I would have fought to not pay for the full amount of the room, considering that there was no warm/hot water. It is essential for at least one member of staff to be able to speak English and be available 24hours for situations like this.
Stayed 1 night in Jul 2017