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Turnau City Aparthotel

Aparthotel connected to a shopping centre in Kraków

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Photo gallery for Turnau City Aparthotel

Room
Terrace/patio
Exterior
Room
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • Laundry
  • Breakfast available
  • Outdoor space
  • Kitchen

Explore the area

View in a map
  • Place, Royal Road
  • Place, Main Market Square
  • Place, Wawel Castle
  • Airport, Kraków (KRK-John Paul II - Balice)

Choose your unit

View all photos for Standard Studio, 1 Queen Bed, Kitchenette

Room

Standard Studio, 1 Queen Bed, Kitchenette

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Room

Standard Apartment, 1 Bedroom

  • 463 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Panoramic Double Room, Balcony, Tower (Air Condition)

Terrace/patio

Panoramic Double Room, Balcony, Tower (Air Condition)

  • 344 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Kitchenette (Air Condition)

Room

Deluxe Apartment, 2 Bedrooms, Kitchenette (Air Condition)

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 1 Bedroom (Air Condition)

Room

Family Apartment, 1 Bedroom (Air Condition)

  • 517 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed (Air Condition)

Room

Studio, 1 Queen Bed (Air Condition)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Bedroom, Balcony (Air Condition)

Room

Superior Apartment, 1 Bedroom, Balcony (Air Condition)

  • 517 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio Suite, Balcony, Tower (Air Condition)

Room

Panoramic Studio Suite, Balcony, Tower (Air Condition)

  • 398 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Studio, 1 Queen Bed with Sofa bed, Kitchenette (Air Condition)

Room

Family Studio, 1 Queen Bed with Sofa bed, Kitchenette (Air Condition)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio Suite, 1 Queen Bed with Sofa bed, Balcony, Tower (Air Condition)

Room

Panoramic Studio Suite, 1 Queen Bed with Sofa bed, Balcony, Tower (Air Condition)

  • 388 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premier Penthouse, 1 Bedroom (Air Condition)

Room

Premier Penthouse, 1 Bedroom (Air Condition)

  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony (Air Condition)

Room

Suite, 1 Bedroom, Balcony (Air Condition)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

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About the area

Kraków

Located in Kraków City Centre neighbourhood, Turnau City Aparthotel is connected to a shopping centre. Wawel Castle and Oskar Schindler Factory are cultural highlights, while Wieliczka Salt Mine is a notable landmark. Looking to enjoy an event or a game while in town? See what's happening at Marshal Jozef Pilsudski Stadium or Tauron Arena Kraków.
View more Aparthotels in KrakówOpens in a new window

What's nearby

  • Galeria Krakówska - 3 min walk - 0.3 km
  • Royal Road - 5 min walk - 0.4 km
  • Main Market Square - 14 min walk - 1.2 km
  • St. Mary's Basilica - 15 min walk - 1.3 km
  • Wawel Castle - 6 min drive - 3.1 km

Getting around

  • Kraków Główny Station - 9 min walk
  • Kurdwanów P+R Station - 10 min drive
  • Kraków (KRK-John Paul II - Balice) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Green Caffè Nero - ‬4 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Asia Hung - ‬9 min walk
  • ‪Krowa na Szlaku - ‬1 min walk

About this property

Turnau City Aparthotel

Aparthotel connected to a shopping centre in Kraków
This smoke-free aparthotel features self parking, laundry facilities and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a corner/local shop are on-site. Each apartment features a kitchenette with a fridge and a stovetop, plus free WiFi and a flat-screen TV with digital channels. Guests can appreciate conveniences, such as a coffee/tea maker and a dining table, and other amenities include a fenced private garden and room service. Limited housekeeping is available.
Turnau City Aparthotel offers 74 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes dining tables. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

This Kraków aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 32-inch flat-screen televisions come with digital channels. A nightly turndown service is provided and housekeeping is offered on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Kitchen
Free WiFi
Laundry
Outdoor space
Breakfast available
Parking available

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: PLN 100
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: PLN 100
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for PLN 60.0 per stay.
Cots (infant beds) are available for PLN 30.0 per stay

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately PLN 50 for adults and from PLN 50 for children
  • Airport shuttle fee: PLN 90 per vehicle (one-way)
  • Covered self-parking fee: PLN 60 per day
  • Early check-in fee: PLN 100 (subject to availability)
  • Late check-out fee: PLN 100 (subject to availability)
  • Crib (infant bed) fee: PLN 30.0 per stay
  • Rollaway bed fee: PLN 60.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Parking height restrictions apply

Frequently asked questions

Is Turnau City Aparthotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Turnau City Aparthotel?

Self-parking is available for PLN 60 per day. Limited spots are available.

What time is check-in at Turnau City Aparthotel?

Check-in start time: 3 PM; check-in end time: 5:30 AM. Early check-in is available for a fee of PLN 100 (subject to availability).

What time is check-out at Turnau City Aparthotel?

Checkout is at 11 AM. Late checkout is available for PLN 100 (subject to availability).

Does Turnau City Aparthotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 90 per vehicle applies.

Where is Turnau City Aparthotel located?

Located in Kraków City Centre, this aparthotel is within a 15-minute walk of Galeria Krakówska and Main Market Square. Royal Road and Stary Kleparz are also within 10 minutes. Kraków Główny Station is 9 minutes by foot.

Turnau City Aparthotel Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 195 out of 414 reviews
Rating 8 - Good. 156 out of 414 reviews
Rating 6 - Okay. 45 out of 414 reviews
Rating 4 - Poor. 11 out of 414 reviews
Rating 2 - Terrible. 7 out of 414 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

2.0/10

Check-in

8.8/10

Communication

8.0/10

Location

4.0/10

Listing accuracy

Reviews

10/10 Excellent

Iwona

Liked: Cleanliness, room comfort, communication
Good flat,
Stayed 2 nights in Jun 2025

8/10 Good

Helen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Modern aparhotel with elevator! Galeria Krakowska Shopping Center is a few steps away. Old town walkable. Love the location.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lena

Liked: Cleanliness, communication

Beds

The madrasses was not really bad.
Stayed 3 nights in May 2025

10/10 Excellent

Yelena

Liked: Cleanliness, property conditions & facilities, communication
Everything is very clean and comfortable
Stayed 1 night in Aug 2023

8/10 Good

nicholas

Liked: Cleanliness, room comfort, communication

City centre option.

Decent option not far from old town. Central location near public transport. Clean quiet apartment. Managed to get into venue earlier than normal time.
Stayed 3 nights in Feb 2025

8/10 Good

Jeanne

Liked: Communication

Very good 😊

really nice room and good location. We only needed the curtains to be fully drawn, so it was dark. An extra bedside table and a couple of bedside lamps would be good. A little more cutlery would be desirable. But all in all a good experience and nice with the underground parking.
Stayed 3 nights in Apr 2025

6/10 Okay

Greig

Liked: Cleanliness, communication
location is great easy walk from the train station, check in instructions easy to follow and understand. The only trouble was the light above the unit door was blown the the numbers on the lock box very hard to read even with iphone light on it, apartment was spacious had requested twin bed but the second bed not made up. The door handle to the outdoor patio broken and fell off unable to use and while the map said there was a reception desk in our building there was none I could find to report it. Washing machine does not have dryer function, also of not no microwave in the kitchen or toaster
Stayed 3 nights in Feb 2025

8/10 Good

Natali

Liked: Room comfort, communication

You get what you pay for

It was great value for money but the bathroom could use a good clean. We also had a room on the 1st floor and windows towards a hectic street with cars and buses. Fortunately we had ear plugs with us otherwise it would have been impossible to sleep. The curtains didn’t shut out all light and could use an upgrade. The beds were on the firmer side (which we don’t mind). The communication with the reception was smooth and the hotel was walking distance from Old Town and a big galleria. If you’re looking for something budget this is a great alternative although some thing could get refined in order for me to give it 5 stars.
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Fantastik läge nära både Gamla stan och köpcentret samt nära tunnelbanan
Stayed 4 nights in Aug 2025

6/10 Okay

Lidia

Liked: Cleanliness, communication

Custo efetivo

Boa relação custo beneficio. Tivemos um problema com as acomodações para 4 pessoas, mas a equipe foi muito solicita para resolução.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sylwia

Liked: Cleanliness, room comfort, communication

Comfy

Hello, I think the hotel and place are incredibly good. I really liked the fact that it was so close to the train station and the old town. I am on a special dietary level, so I was so happy that I could cook for myself. The washing machine is very handy too.The only thing which I would suggest is the cleaning situation... definitely if someone stays there for more than 3 days - the bath towel should be changed .. and we didn't know what to do with a full bin bag .. I would definitely recommend the place !! BR Sylvia
Stayed 5 nights in Jul 2025

8/10 Good

Søren

Liked: Cleanliness, room comfort

Dejligt sted med god plads centralt i Krakow

Det var 2 gode værelser med alt det man skal bruge. Indtjeningen var lidt svær da det var umuligt at finde en parkeringsplads. Samt at receptionen var ét andet sted end der stod. Hotellet burde anbefale at man lejer plads i parkeringskælderen,hvilket vi også gjorde. Men ét dejligt sted med god plads,dog var sengen ikke for god.stedet ligger centralt i Krakow så kun ros herfra.
Stayed 6 nights in Jul 2025

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
We reached out to the property to see if we could leave our stuff with them before check in and they were very accommodating. The apartment was located across the street from the train main station which was very convenient. It was about a 10-15 minute walk to the main square which wasn't bad. The main station had a full mall attached to it so you had access to stores if you needed and there was a small grocery store nearby. There were also places to get food around the property although it was mostly "fast food" type. It was very safe with a security gate and on-site security in the building. The apartment itself had everything you could need. A washer and drying rack, a dishwasher, a fan, iron and ironing board, as well as the usual kitchen items. Overall, great stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fredrik

Liked: Cleanliness, room comfort, communication

Semester i Krakow

Fint prisvärt boende med gångavstånd till tågcentral, köpcentrum, Stora torget/Stare Maisto med restauranger, Judiska Kvarteren/ Kazimierz. Många restauranger inom gångavstånd. Spårvagn och bussar på gatan utanför, så det är lätt att ta sig vidare ut i Krakow. Zabka/minilbutik runt hörnet med bra öppettider. Tillmötesgående reception. Litet minus är att gatan utanför är väldigt trafikerad. Men inget som stör. Ett hotell jag rekommenderar. Nära till lokala resekontor för bokning av besök på exempel Auschwitz.
Utsikten från rummet
Utsikt från rummet mot köpcentrum.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Mycket bra standard på rummet och god frukost.
Stayed 1 night in Jul 2025

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities, communication
Parfait
Stayed 7 nights in Jun 2025

10/10 Excellent

Hanna

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, big room, had everything we needed!
Stayed 5 nights in May 2025

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was big with large balcony. It has all necessary items for cooking etc. The apartment lacks decor to make it cozy. Location is excelent with a bar downstairs and a convenience store
Stayed 6 nights in May 2025

8/10 Good

Urszula

Liked: Cleanliness, amenities, communication
Good apartments located about 14 minutes walking from main square and old town. They have a water, coffee, tea available for customers. Good communication with reception. Good contactless check in and check out.
Stayed 1 night in May 2025

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The location is good. Staff are helpful. The property is basic but enough for our purpose. The only issue is the mattress is too soft.
Stayed 3 nights in May 2025

6/10 Okay

Akio

Liked: Cleanliness, communication
Disliked: Room comfort
good location, spacy appartement but worn-out cheap furniture and a horrible soft bed with too small blankets.
Stayed 2 nights in May 2025

8/10 Good

JESUS MARTINEZ

Liked: Cleanliness, property conditions & facilities, communication
All ok
Stayed 2 nights in Mar 2025

8/10 Good

Melanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Zum Zentrum und Bahnhof, wo sich auch ein Einkaufszentrum befindet, sind es nur wenige Gehminuten.
Stayed 3 nights in Apr 2025

8/10 Good

Nancy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Indications très claires pour l’accès à l’appartement. À deux pas de la gare de Glowny et près de la vieille ville de Cracovie (se fait très bien à pied). Arrêt de tramway à proximité. Cuisine équipée des choses de base mais on peut se débrouiller sans problèmes. Seul point pour amélioration: un rideau de douche aurait été apprécié ainsi que des linges à vaisselle
Stayed 3 nights in Apr 2025

10/10 Excellent

Vincent

Liked: Cleanliness, room comfort, communication

Good place.

I booked a Superior—1 bedroom—balcony (Air Conditioning) by chance since this room lacked pictures. But it was all good and according to my expectations. The breakfast bag provided arrived between 8 and 9 a.m., a little late for me since it was a business trip. Otherwise, it was all good. I would stay here again.
Stayed 4 nights in Apr 2025