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Turnau City Aparthotel

Aparthotel connected to a shopping centre in Kraków

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Photo gallery for Turnau City Aparthotel

Room
Terrace/patio
Exterior
Room
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • Laundry
  • Breakfast available
  • Outdoor space
  • Kitchen

Explore the area

View in a map
ul. Szlak 50/220, Kraków, Lesser Poland, 31-153
  • Royal Road
    ‪5 min walk‬
  • Main Market Square
    ‪14 min walk‬
  • Wawel Castle
    ‪6 min drive‬
  • Kraków (KRK-John Paul II - Balice)
    ‪15 min drive‬

Choose your unit

View all photos for Panoramic Double Room, Balcony, Tower (Air Condition)

Terrace/patio

Panoramic Double Room, Balcony, Tower (Air Condition)

  • 344 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Kitchenette (Air Condition)

Room

Deluxe Apartment, 2 Bedrooms, Kitchenette (Air Condition)

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Studio, 1 Queen Bed with Sofa bed, Kitchenette (Air Condition)

Room

Family Studio, 1 Queen Bed with Sofa bed, Kitchenette (Air Condition)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom, Balcony (Air Condition)

Room

Superior Apartment, 1 Bedroom, Balcony (Air Condition)

  • 517 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio Suite, 1 Queen Bed with Sofa bed, Balcony, Tower (Air Condition)

Room

Panoramic Studio Suite, 1 Queen Bed with Sofa bed, Balcony, Tower (Air Condition)

  • 388 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony (Air Condition)

Room

Suite, 1 Bedroom, Balcony (Air Condition)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Premier Penthouse, 1 Bedroom (Air Condition)

Room

Premier Penthouse, 1 Bedroom (Air Condition)

  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed (Air Condition)

Room

Studio, 1 Queen Bed (Air Condition)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom (Air Condition)

Room

Family Apartment, 1 Bedroom (Air Condition)

  • 517 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed, Kitchenette

Room

Standard Studio, 1 Queen Bed, Kitchenette

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Room

Standard Apartment, 1 Bedroom

  • 463 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio Suite, Balcony, Tower (Air Condition)

Room

Panoramic Studio Suite, Balcony, Tower (Air Condition)

  • 398 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the area

Kraków

Located in Kraków City Centre neighbourhood, Turnau City Aparthotel is connected to a shopping centre. Wawel Castle and Oskar Schindler Factory are cultural highlights, and travellers looking to shop may want to visit Main Market Square. Aquarium and Natural History Museum and Jordan Park are also worth visiting.

What's nearby

  • Galeria Krakówska - 3 min walk - 0.3 km
  • Royal Road - 5 min walk - 0.4 km
  • Main Market Square - 14 min walk - 1.2 km
  • St. Mary's Basilica - 15 min walk - 1.3 km
  • Wawel Castle - 6 min drive - 3.1 km

Getting around

  • Kraków Główny Station - 9 min walk
  • Kurdwanów P+R Station - 10 min drive
  • Kraków (KRK-John Paul II - Balice) - 31 min drive

Restaurants

  • ‪Green Caffè Nero - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Burger King Galeria Krakowska - ‬5 min walk
  • ‪Krowa na Szlaku - ‬1 min walk
  • ‪Subway - ‬4 min walk

About this property

Turnau City Aparthotel

Aparthotel connected to a shopping centre in Kraków
This smoke-free aparthotel features self parking, laundry facilities and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a corner/local shop are on-site. Each apartment features a kitchenette with a fridge and a stovetop, plus free WiFi and a flat-screen TV with digital channels. Guests can appreciate conveniences, such as a coffee/tea maker and a dining table, and other amenities include a fenced private garden and room service. Limited housekeeping is available.
Turnau City Aparthotel offers 74 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes dining tables. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

This Kraków aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 32-inch flat-screen televisions come with digital channels. A nightly turndown service is provided and housekeeping is offered on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Kitchen
Free WiFi
Laundry
Outdoor space
Breakfast available
Parking available

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: PLN 100
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: PLN 100
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 2 and younger eat free breakfast
Rollaway/extra beds are available for PLN 60 per stay.
Cots (infant beds) are available for PLN 30 per stay

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately PLN 50 for adults and from PLN 50 for children
  • Airport shuttle fee: PLN 90 per vehicle (one-way)
  • Covered self-parking fee: PLN 60 per day
  • Early check-in fee: PLN 100 (subject to availability)
  • Late check-out fee: PLN 100 (subject to availability)
  • Crib (infant bed) fee: PLN 30 per stay
  • Rollaway bed fee: PLN 60 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Parking height restrictions apply

Frequently asked questions

Is Turnau City Aparthotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Turnau City Aparthotel?

Self-parking is available for PLN 60 per day. Limited spots are available.

What time is check-in at Turnau City Aparthotel?

Check-in start time: 3 PM; check-in end time: 5:30 AM. Early check-in is available for a fee of PLN 100 (subject to availability).

What time is check-out at Turnau City Aparthotel?

Checkout is at 11 AM. Late checkout is available for PLN 100 (subject to availability).

Does Turnau City Aparthotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 90 per vehicle applies.

Where is Turnau City Aparthotel located?

Located in Kraków City Centre, this aparthotel is within a 15-minute walk of Galeria Krakówska and Main Market Square. Royal Road and Stary Kleparz are also within 10 minutes. Kraków Główny Station is 9 minutes by foot.

Turnau City Aparthotel Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 181 out of 385 reviews
Rating 8 - Good. 147 out of 385 reviews
Rating 6 - Okay. 41 out of 385 reviews
Rating 4 - Poor. 10 out of 385 reviews
Rating 2 - Terrible. 6 out of 385 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

2.0/10

Check-in

8.6/10

Communication

8.0/10

Location

4.0/10

Listing accuracy

Reviews

8/10 Good

Liripa

Liked: Cleanliness, room comfort, communication

location is great

Great location, good communication for remote access. Mattresses were thin and hard, so if you like a firmer place to sleep, then this is your location. I would not oppose returning here.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ireneusz

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelent location!
Stayed 2 nights in Jul 2023

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location, room size and cleanliness make this a bargain compared to other hotels in the vicinity.
Stayed 6 nights in Jul 2022

8/10 Good

JESUS MARTINEZ

Liked: Cleanliness, property conditions & facilities, communication
All ok
Stayed 2 nights in Mar 2025

10/10 Excellent

Portia

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay at Turnau City Aparthotel. The apartment was clean, comfortable, and well-equipped—perfect for a short city break. The location was convenient, close to shops, transport, and local attractions. Check-in was a bit tricky at first since there’s no front desk when you arrive, but the staff were very responsive. They replied to emails promptly and were just a phone call away whenever we had questions or needed assistance. Once we got settled in, everything went smoothly and we really enjoyed our stay. A solid choice for anyone looking for a cozy, self-contained stay in the city!
Stayed 2 nights in Apr 2025

8/10 Good

nicholas

Liked: Cleanliness, room comfort, communication

City centre option.

Decent option not far from old town. Central location near public transport. Clean quiet apartment. Managed to get into venue earlier than normal time.
Stayed 3 nights in Feb 2025

10/10 Excellent

eric

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment , great location
Stayed 4 nights in Oct 2023

8/10 Good

Søren

Liked: Cleanliness, room comfort, communication

In walking distance of old town

Fine 1 bedroom apartment in walking distance from the old town. Equipped to the basic needs for a family stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Nazar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice apartment, beautiful view, nice communication;)
Stayed 1 night in Sep 2024

10/10 Excellent

Weronika

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean property walking distance to market square and train station. Would highly recommend!
Stayed 1 night in Aug 2024

8/10 Good

Jeanne

Liked: Communication

Very good 😊

really nice room and good location. We only needed the curtains to be fully drawn, so it was dark. An extra bedside table and a couple of bedside lamps would be good. A little more cutlery would be desirable. But all in all a good experience and nice with the underground parking.
Stayed 3 nights in Apr 2025

10/10 Excellent

Vitalii

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good stay
Stayed 1 night in Jul 2023

10/10 Excellent

Yelena

Liked: Cleanliness, property conditions & facilities, communication
Everything is very clean and comfortable
Stayed 1 night in Aug 2023

10/10 Excellent

Carlos Fernando

Liked: Cleanliness, room comfort, communication

Excellent accommodation

Peaceful and comfortable staying after long days of walking Krakow. I like this independent way of accommodation were I can manage as want.
Stayed 2 nights in Jun 2023

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ideal location for a few days in the city. Clean and tidy with help at reception if needed.
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Communication
Good, Clean accommodation, however the email instruction was sent to me in Polish to get entry to the hotel. I had requested the email be sent in English - which I never received. Walking to the old town square in the day is fine, but bit much for evening walk home. Not bad stay over all.
Stayed 4 nights in Mar 2025

6/10 Okay

Ravindra

Disliked: Room comfort, communication
Bed was very uncomfortable. There were stains on the bed sheet. The toilet seat had hair on it and was not clean
Stayed 3 nights in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, amenities, room comfort, communication
Really nice apartment with rooftop terrace, in a good area close to the main railway station. Only small quibble, the mattress was too soft for my liking and unusually it was only 140cm wide.
Stayed 4 nights in Oct 2024

10/10 Excellent

Edith

Liked: Cleanliness
Very nice apartments- only check in is very problematic and confusing. Check in is weird and short time open- communication needs improvement
Stayed 1 night in Oct 2024

10/10 Excellent

Zainab

Liked: Cleanliness, amenities, property conditions & facilities, communication
We will come back and stay in this apartment again. :)
Stayed 10 nights in Jun 2022

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
I can’t wait to have perks
Stayed 3 nights in Oct 2023

10/10 Excellent

Nataliia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Safe, clean. I was confused to figure out entering 🙄
Stayed 1 night in May 2023

10/10 Excellent

Jozsef

Liked: Cleanliness, amenities, property conditions & facilities, communication
I can just recommend it to all travelers. Very nice. The only one (small) problem could be, that the delicious and rich breakfast was the same in three days. It may be created some versions too, I suppose.
Stayed 3 nights in Aug 2023

8/10 Good

Ronnie

Liked: Cleanliness, communication

Basic but okay

It was okay. Reminded me of Travelodge. Mattress on bed basic Finding keysafe could be bit clearer as is actually on a different street from main entrance, if you don’t know area and arrive at night!
Stayed 1 night in Sep 2022

10/10 Excellent

Louis

Liked: Cleanliness, room comfort, communication

Great stay!

Walkable to the main train station and the Krakòw Old Town. Easy connection to the airport. Furnished apartment is clean and offer everything we need (cloth washer machine, kitchen, and balcony. One unfortunate thing, we have never received the passcode to enter the building. But it was easily resolved by calling the reception on the phone.
Stayed 3 nights in Sep 2023