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Aparthotel

Neptuno Costadeje

Aparthotel with 2 outdoor swimming pools, near Fañabé Beach

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Photo gallery for Neptuno Costadeje

Pool
Pool
Exterior
View from room
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • 24/7 front desk
  • Laundry

Explore the area

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Calle Cataluña nº3, Torviscas Centro, Adeje, Santa Cruz de Tenerife, 38670
  • Place, Gran Sur Shopping Center
    ‪5 min walk‬
  • Place, Aqualand Costa Adeje
    ‪12 min walk‬
  • Place, Fañabé Beach
    ‪15 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪14 min drive‬

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View all photos for Superior Apartment, 1 Bedroom

Living area

Superior Apartment, 1 Bedroom

  • 721 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Living area

Apartment, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 4 Twin Beds

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About the area

Adeje

Located near the beach, Neptuno Costadeje is in Costa Adeje, a neighbourhood in Adeje. Siam Park is a popular attraction and the area's natural beauty can be seen at Fañabé Beach and El Duque Beach. Looking to enjoy an event or a game while in town? See what's going on at Magma Art and Congress Centre, or consider a night out at Medieval Adventure at Castillo San Miguel. Looking to get your feet wet? Windsurfing and fishing adventures can be found near the property.
View more Aparthotels in AdejeOpens in a new window

What's nearby

  • Gran Sur Shopping Center - 5 min walk - 0.5 km
  • Aqualand Costa Adeje - 12 min walk - 1.0 km
  • Fañabé Beach - 15 min walk - 1.3 km
  • Siam Park - 1 min drive - 2.3 km
  • Puerto Colon Marina - 2 min drive - 1.5 km

Getting around

  • Tenerife (TFS-Tenerife South) - 18 min drive

Restaurants

  • ‪Toby Jug - ‬14 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Deba Sushi - ‬5 min walk
  • ‪The pub - ‬9 min walk

About this property

Neptuno Costadeje

Aparthotel with 2 outdoor swimming pools, near Fañabé Beach
Along with 2 outdoor pools, this aparthotel has a full-service spa and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site. Each apartment boasts a private pool and offers a kitchenette and a balcony. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a sofa bed and a fridge. Limited housekeeping is available.
Neptuno Costadeje offers 90 accommodations with private pools and espresso makers. Rooms open to balconies or patios. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a shower, bidets and hairdryers. 32-inch flat-screen televisions come with satellite channels. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on weekdays only and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.

Amenities

Pool
Kitchen
Free WiFi
Laundry
Spa
Outdoor space

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 40.00 per week
  • In-room safe fee: EUR 16.25 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Does Neptuno Costadeje have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Neptuno Costadeje pet-friendly?

No, pets are not allowed at this property.

How much is parking at Neptuno Costadeje?

Self-parking is available for EUR 40.00 per week. There is free parking nearby.

What time is check-in at Neptuno Costadeje?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Neptuno Costadeje?

Checkout is at 11:00 AM.

Where is Neptuno Costadeje located?

Located in Costa Adeje, this spa aparthotel is within 1 mile (2 km) of Gran Sur Shopping Center and Fañabé Beach. Siam Park is 1.5 mi (2.4 km) away.

Reviews

Neptuno Costadeje Reviews

8.0

Very good

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

8.4/10

Communication
Rating 10 - Excellent. 74 out of 245 reviews
Rating 8 - Good. 113 out of 245 reviews
Rating 6 - Okay. 40 out of 245 reviews
Rating 4 - Poor. 14 out of 245 reviews
Rating 2 - Terrible. 4 out of 245 reviews

Reviews

8/10 Good

Ronald

Liked: Cleanliness, room comfort, communication

Great holiday

Our room was a side room and had a lovely sea view, the balcony was a good size to sit on and get the last rays of sun. The rooms were cleaned almost everyday and were nice and spacious. Would definitely stay here again. The staff were all friendly, and the pool staff were so accommodating.
Stayed 7 nights in Feb 2025

10/10 Excellent

Kurt

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice people. Simon at the reception was very friendly!
Stayed 3 nights in Nov 2022

8/10 Good

Philip

Liked: Cleanliness, communication
On a steep hill 20 minutes walk from seafront, but local bus goes by. Also easy to get cabs. Reception staff are helpful.
Stayed 9 nights in Oct 2023

8/10 Good

Hilda

Liked: Cleanliness, communication

Peaceful location.

Loved the peaceful location and surroundings. Pools were lovely as was the pool bar. Very close to large Mercadona and lovely walk to town and beaches. The uphill walk back was a challenge but kept us fit. The apartment was clean but very dated. Would need a new kitchen. Beds not very comfortable
Stayed 7 nights in Dec 2024

8/10 Good

Danielle

Liked: Cleanliness, room comfort, communication
my stay was very nice and comfortable. the only things i would say is there was an annoying loud high pitched noise alot coming from the boiler in the kitchen and the gril on the microwave didnt work and smelt burning byt location was great and facilities i had a lovely massage by a lady in my apartment
Stayed 4 nights in Oct 2022

8/10 Good

ALICIA

Liked: Cleanliness, room comfort, communication
Overall was good. Biggest complaint is no wifi in the room and it was broken for first few days in lobby area. My friend had to pay to use her hotspot (she has to do some some work). Wifi is expected as standard these days. I would not stay here again for this reason. They should make clear the rooms do not have wifi. The hotel is in a super congested area in Tenerife. For this plus the wifi issue I’d choose another area to stay. They have a parking garage but you better be comfortable parking 1” from a wall and another car on both sides.
Stayed 7 nights in Jan 2023

10/10 Excellent

Mark

Liked: Cleanliness, room comfort, communication

Neptuno review

We requested an apartment close to the ADULT pool. Which we got, very impressive sea views. Apartments are basic but always clean and comfortable. Would recommend apartment 144 to everyone.
Stayed 11 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, room comfort, communication

Bara brith

Couldn't fault it for what we wanted and the price would stay again.
Stayed 7 nights in Nov 2024

8/10 Good

Dean

Liked: Amenities, communication
I booked with Neptuno for a seven night stay as I was looking for somewhere away from the noise of the main clubs and it had the option of self-catering. I paid slightly more for a superior room which offered views of the ocean and sunset. The hotel was fairly easy to find following two buses from Tenerife South airport. The gentleman on reception was friendly and welcoming when I arrived and didn't ask for the 150 euro deposit. I was given a map and shown how to access my apartment for the week. Upon first glance, the reception and hotel was well maintained and clean. However, the following days showed that there were signs of wear and tear and general maintenance was required. I stayed in apartment 126 and would recommend this apartment for the fantastic views. Although tidy, there were some areas less clean than others. The curtains and sofabed hadn't been cleaned for some time as was apparent by the amount of dust which was clear when closing the curtains or sitting on the sofa. The kitchen was well equipped although both the kettle and toaster had seen better days. The kettle had so much limescale around the top, the lid couldn't be opened. The toaster had a large dent in the side. There was no oven but plenty of utensils available and enough plates and cutlery for four people. Overall there were issues with the apartment but I had a plesant and peaceful stay.
Stayed 7 nights in Jan 2025

8/10 Good

Anna

Liked: Room comfort, communication
Mysigt lägenhetshotell med ett fint piilområde. Enda som var synd var att vi ej hade wifi
Stayed 6 nights in Jan 2025

2/10 Terrible

Sadiya

Disliked: Cleanliness, room comfort, communication
Dårlig service, renhold, kommunikasjon og beliggenhet
Stayed 5 nights in Jan 2025

6/10 Okay

carla

Disliked: Property conditions & facilities
Dated, like a maze, out the way of everything.
Stayed 7 nights in Jan 2025

8/10 Good

Ronni

Liked: Amenities, property conditions & facilities
Vi kunde godt lide at folk var venlig og søde. Der var meget larm om aften fra kl 10 til 01
Stayed 7 nights in Jul 2024

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities, communication
I love this property because it was remote enough that you don't hear noise of other tourists walking past. The apartment was lovely, large in space for 2 adults and 2 children. And the views of the balcony are to die for
Stayed 7 nights in Jun 2024

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities, communication
So gorgeous, lovely private feel
Stayed 6 nights in May 2024

8/10 Good

Shayne

Liked: Room comfort, communication
Good value for money. My only complaint was the amount of cockroaches in the room. Had one crawl over my face and wake me up in the night. If your squeamish this hotel isn't for you
Stayed 7 nights in Apr 2024

6/10 Okay

Bo

Liked: Communication
Disliked: Cleanliness

Mycket slitet med bra utsikt.

Väldigt slitet, med smutsiga och trasiga gardiner, fläckar på soffa och trasiga lampor i badrummet, det som var bra var utsikten.
Stayed 21 nights in Mar 2024

6/10 Okay

Aiste

Liked: Communication
Disliked: Cleanliness

Not the best

Booked a room with ocean or pool view. Didn't get either. Furniture in the room was very tired and sofa bed not really suitable for sleeping on. Also, walls are paper thin so you can hear every conversation your neighbours have + them walking in and out of their apartments. Pool/bar area was nice with reasonably priced drinks and food. Just a shame that both pools close at 5pm.
Stayed 6 nights in Mar 2024

4/10 Poor

Vanessa

Disliked: Property conditions & facilities, communication
Logement très sombre, pas d eau chaude pour les douches et literie du canapé lit épouvantable
Stayed 3 nights in Feb 2024

10/10 Excellent

Elin

Liked: Cleanliness, room comfort, communication
Had a great time! Nice pool area with a fun and chill poolside vibe- music, drinks, billiard — if you’d rather have peace and quiet there’s an adult pool as well with amazing views, however no shade there. It’s a pity that they close the adult pool at 5pm since it’s the only place on the property where you can watch the sunset unless you have a west/ocean facing balcony. We had a studio facing north, also nice but note that the pics on hotels.com and the website are only of 1-bedrooms — the studios are a lot smaller. Another little minus is the fact that the bed was in fact two single beds on wheels (?) and quite “noisy” whenever your turned. All in all it’s a really charming hotel though. I can recommend the restaurant Calma just a few blocks away (Balkan food if you get tired of tapas).
Stayed 8 nights in Feb 2024

8/10 Good

Carole florence

Liked: Cleanliness, room comfort

Détente et bain de soleil

Chouette appart,assez spacieux pour 2 pers,et fonctionnelle. Nous étions bien placé avec une terrasse et la vue sur le coucher de soleil :) Juste manque un peu de vaisselles, surtout couverts. Avons loué un garage,par manque de place de stationnement dans la rue. Belle et grande piscine. Une autre plus petite avec superbe vue sur la mer et son couché de soleil. Mais normalement, cette piscine et adult only, mais pas trop de respect a ce niveau là...des enfants qui braillent et des ados qui plongent... Nous avons passé un très bon séjour dans cette établissement.
Stayed 7 nights in Jan 2024

6/10 Okay

Bjarte

Slitent hotell. Vinduer som ikke kunne lukkes og var støyende i vinden. Dårlig utstyrt kjøkken( 1 vinglass, få skjeer, kniver).
Stayed 14 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort, communication

Sleepless nights

The property is nice and good, but the WiFi is terrible, they charge for using their car park so we had to look for free parking, you can hear noise from other rooms. The beds were very uncomfortable making too much noises while turning and needs to be changed, very uncomfortable pillows. We asked for a favour if we could stay a little longer on the day we checked out, but one of the receptionist said we have to leave at 12pm, as we were leaving the room at 12.10pm the receptionist he called us and asked us to vacate the room. We've paid over €600 for a week.
Stayed 7 nights in Dec 2023

6/10 Okay

Jorge

Good area but very noisy
Stayed 7 nights in Nov 2023

10/10 Excellent

ANGEL

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect service Thanks
Stayed 12 nights in Sep 2023