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City Express Suites by Marriott Playa Del Carmen

Hotel with free local shuttle, near Quinta Avenida

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Photo gallery for City Express Suites by Marriott Playa Del Carmen

Exterior
Room
Bathroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Breakfast included
  • Housekeeping
  • Pool
  • 24/7 front desk

Explore the area

View in a map
Av. Balamkamche Mza. 30 Lt 4, Fraccionamiento Playacar Fase II, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪19 min walk‬
  • Mamitas Beach
    ‪4 min drive‬
  • Xcaret Eco Theme Park
    ‪9 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Rooms & beds

Bedroom

1 King Bed and 1 Double Sofa Bed

Spaces

Price is avg per night

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About the area

Playa del Carmen

Located in Playacar, a neighbourhood in Playa del Carmen, City Express Suites by Marriott Playa Del Carmen is near theme parks and near the beach. The area's natural beauty can be seen at Mamitas Beach and Maroma Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular local attractions. Don't miss out on a visit to Xel-Há Park.

What's nearby

  • Quinta Avenida - 19 min walk - 1.6 km
  • Playa del Carmen Main Beach - 3 min drive - 1.8 km
  • Mamitas Beach - 4 min drive - 2.8 km
  • Xplor Theme Park - 6 min drive - 5.7 km
  • Xcaret Eco Theme Park - 9 min drive - 7.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪El Gran Taco - ‬11 min walk
  • ‪Rolandi's - ‬1 min walk
  • ‪Mia Restaurant by Papa Hamm - ‬11 min walk

About this property

City Express Suites by Marriott Playa Del Carmen

Hotel with free local shuttle, near Quinta Avenida
This hotel features an outdoor pool, a fitness centre and a 24-hour business centre. An area shuttle is free. Additionally, WiFi in public areas, coffee/tea in a common area and a business centre are on-site.
City Express Suites by Marriott Playa Del Carmen offers 56 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Amenities

Pool
Breakfast included
Parking included
Free WiFi
Air conditioning
Gym

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before 1 PM
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Pets

No pets allowed, service animals permitted
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Smoking

Smoking allowed: in designated areas

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 10:00 AM to 10:00 PM
A car is not required for transport to and from this property

Frequently asked questions

Does City Express Suites by Marriott Playa Del Carmen have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

Is City Express Suites by Marriott Playa Del Carmen pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Express Suites by Marriott Playa Del Carmen?

Self-parking is available for a fee.

What time is check-in at City Express Suites by Marriott Playa Del Carmen?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at City Express Suites by Marriott Playa Del Carmen?

Checkout is at 1 PM.

Where is City Express Suites by Marriott Playa Del Carmen located?

Located in Playacar, this hotel is 1 mi (1.6 km) from Quinta Avenida, and within 3 mi (5 km) of Mamitas Beach and Xplor Theme Park. Xcaret Eco Theme Park and Maroma Beach are also within 12 mi (20 km).

City Express Suites by Marriott Playa Del Carmen Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 259 out of 482 reviews
Rating 8 - Good. 131 out of 482 reviews
Rating 6 - Okay. 49 out of 482 reviews
Rating 4 - Poor. 20 out of 482 reviews
Rating 2 - Terrible. 23 out of 482 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
The area around the hotel is Alittle run down and dumpy but the hotel was good.
Stayed 7 nights in Jan 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 4 nights in Oct 2024

10/10 Excellent

Floridalma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Mar 2025

10/10 Excellent

Heron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think we found out favorite place in Playa de Carmen. If you’re like us and not too interested in the hustle and bustle of the Quinta, then this is the place for you. There’s everything you’ll need nearby … highly recommend it.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Jan 2025

10/10 Excellent

Heron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Again, Easy Inn Suites did not disappoint. This is my second time in only one month and I’m very happy. Definitely one of the nicest places if you’re not into the hustle and bustle of the quinta avenida. I’m looking forward to another visit very soon.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Fantastic!

The staff was so helpful and friendly… we felt right at home. The accommodations were immaculate and well cared for…the nearby Patisserie and restaurants were excellent.
Stayed 2 nights in Feb 2024

10/10 Excellent

Minh

Nice hotel. Close to Xcaret. Not to kin to the other business next door.
Stayed 1 night in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by
Stayed 2 nights in Jul 2024

6/10 Okay

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
The property was
Stayed 5 nights in Dec 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick solo over night

This was my second stay at City Suites. I chose it again, because the first time was so great. It is centrally located, easy to get to and has plenty of amenities. The staff are incredibly friendly and helpful. The rooms were comfortable and clean.
Stayed 1 night in Feb 2023

8/10 Good

Tania

Liked: Cleanliness, staff & service, amenities
Hotel was good, only my room had a little bit of mold smell
Stayed 1 night in Sep 2022

10/10 Excellent

jiahong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, everything was great except location. But it was no problem. We can drive to central just 5 minutes to visit beach and back to quiet hotel for rest.

6/10 Okay

julio

Liked: Cleanliness, amenities
The beds are very small and uncomfortable
Stayed 1 night in Mar 2024

4/10 Poor

Martha

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Underwhelming

So, they stayed 2 days, and we fogot a shirt in the closet, and houskeeping claims nothing was there or in lost and found. The washer dryer was expensive and didnt dry the clothes.
Stayed 2 nights in Mar 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities

Good for staying

Very clean room with kitchen. Not too small. Big fridge. All you need for cooking. Bed mattress hard, old pillows but clean. Breakfast the same every day, could taste better. Al lot of parking. Walking distance to shopping.
Stayed 7 nights in Mar 2023

2/10 Terrible

Tahnia

Disliked: Staff & service
I booked a 1 king bed and they gave me 2 doubles and refused to change it
Stayed 1 night in Jul 2024

6/10 Okay

Guillermo de la Orta

Stayed 2 nights in May 2025

6/10 Okay

Guillermo de la Orta

Liked: Cleanliness, property conditions & facilities
El aire acondicionado en general muy deficiente en el cuarto y en las áreas generales no funcionaba
Stayed 1 night in May 2025

6/10 Okay

Simon Ocadiz

Liked: Staff & service
Disliked: Property conditions & facilities
Las almohadas olían mal, el aire acondicionado malo.
Stayed 1 night in May 2025

10/10 Excellent

Ana Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, preciso lo q estaba buscando en cuanto a hospedaje
Stayed 2 nights in May 2025

6/10 Okay

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities
La habitacion cumple con los requisitos. A la salida nos pedían el cobro de la habitación que porque no había pasado el pago a través de expedía. Después comentaron que como nos dieron otra categoría habría una diferencia a pagar. Al final imprimimos el recibo de pago y nos dejaron salir.
Stayed 1 night in May 2025

8/10 Good

sandra

Stayed 1 night in May 2025

10/10 Excellent

Karla Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable si tienes auto para moverte.
Stayed 2 nights in Apr 2025