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Whitehorse Apartment Hotel

Aparthotel connected to the convention centre in Melbourne

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Photo gallery for Whitehorse Apartment Hotel

Private kitchen
Balcony
Front of property
Room
Breakfast area

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Parking available
  • Laundry
  • Kitchen
  • Outdoor space

Explore the area

Map
770 Whitehorse Road, Mont Albert, VIC, 3128
  • Box Hill Hospital
    ‪10 min walk‬
  • Deakin University
    ‪4 min drive‬
  • Chadstone Shopping Mall
    ‪11 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪33 min drive‬

Choose your unit

View all photos for Executive One Bedroom Suite

Living room

Executive One Bedroom Suite

  • 39 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Suite

Private kitchen

Executive Suite

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

View from room

Standard Suite

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, Connecting Rooms

Private kitchenette

Family Apartment, Connecting Rooms

  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Twin Room

Room

Executive Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe One Bedroom Suite

Room

Deluxe One Bedroom Suite

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Two Bedroom Family Apartment

Room

Two Bedroom Family Apartment

  • 79 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

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About the area

Melbourne

Located in Mont Albert neighbourhood, Whitehorse Apartment Hotel is connected to a shopping centre. Chadstone Shopping Mall and Collins Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dandenong Ranges National Park and St Kilda Beach. Looking to enjoy an event or a game? See what's going on at Melbourne Cricket Ground or Rod Laver Arena.

What's nearby

  • Box Hill Hospital - 10 min walk - 0.9 km
  • Box Hill Town Hall - 15 min walk - 1.3 km
  • Deakin University - 4 min drive - 3.5 km
  • Chadstone Shopping Mall - 11 min drive - 9.1 km
  • Rod Laver Arena - 15 min drive - 13.6 km

Getting around

  • Mont Albert Station - 11 min walk
  • Flinders Street Station - 26 min drive
  • Melbourne, VIC (MEB-Essendon) - 35 min drive

Restaurants

  • ‪The Penny Drop - ‬11 min walk
  • ‪Fountains Restaurant - ‬5 min walk
  • ‪Zero Mode - ‬7 min walk
  • ‪Maru - ‬12 min walk
  • ‪Indochine Vietnamese Restaurant - ‬13 min walk

About this property

Whitehorse Apartment Hotel

Aparthotel connected to the convention centre in Melbourne
Along with self parking, this aparthotel has laundry facilities and express check-in. WiFi in public areas is free. Additionally, express check-out, a garden and a picnic area are on-site. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a dining area and a coffee/tea maker.
Whitehorse Apartment Hotel offers 27 accommodations with complimentary bottles of water and coffee/tea makers. Beds feature premium bedding. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with satellite channels. Additionally, rooms include rice cookers and an iron/ironing board. Housekeeping is provided on a daily basis.

Amenities

Kitchen
Free WiFi
Air conditioning
Laundry
Outdoor space
Parking available

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2 per cent for credit card payments
The front desk is open daily from 8 AM - 11 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, front desk (limited hours), smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for AUD 20.0 per stay

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: AUD 90.00 per vehicle (one way)
  • Self-parking fee: AUD 10.00 per night
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Alcohol is not served at this property

Frequently asked questions

Is Whitehorse Apartment Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Whitehorse Apartment Hotel?

Self-parking is available for AUD 10.00 per night. Limited spots are available.

What time is check-in at Whitehorse Apartment Hotel?

Check-in start time: 2 PM; check-in end time: 11 PM.

What time is check-out at Whitehorse Apartment Hotel?

Checkout is at 10:30 AM.

Does Whitehorse Apartment Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AUD 90.00 per vehicle applies.

Where is Whitehorse Apartment Hotel located?

Located in Mont Albert, this aparthotel is 0.7 mi (1.1 km) from Box Hill Hospital and within 3 miles (5 km) of Deakin University and Doncaster Shopping Centre. Swinburne University of Technology and St Vincent's Private Hospital are also within 6 miles (10 km). Mont Albert Station is 11 minutes by foot and Box Hill Station is 12 minutes.

Whitehorse Apartment Hotel Reviews

Reviews

7.4

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 26 out of 103 reviews
Rating 8 - Good. 41 out of 103 reviews
Rating 6 - Okay. 21 out of 103 reviews
Rating 4 - Poor. 6 out of 103 reviews
Rating 2 - Terrible. 9 out of 103 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

7.6/10

Communication

Reviews

2/10 Terrible

Tarsha

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely disgusting accomodation, extremely dirty and overpriced because of the Grand Prix weekend. I would not recommend staying here.
Stayed 1 night in Mar 2025

8/10 Good

Liana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice, clean and modern accommodation.

6/10 Okay

Dion

Liked: Communication
no tv in main area, no tea towel to dry dishes. tv in main bedroom kept cutting in and out. for the price it was pretty average
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Simple, clean and easy to acess. Very close to public transport.
Stayed 1 night in Feb 2024

8/10 Good

Kathy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good clean tidy apartment

8/10 Good

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New, well priced apartments

Brand new, well appointed and quiet. Great location, easy to walk to the train station or hop on a tram at the front door. Close to lots of restaurants at mont Albert and box hill. Small apartments, with an odd configuration, but everything needed.

8/10 Good

Andrew

Liked: Amenities, property conditions & facilities, communication
Nice new apartment. Comfortable bed and basic kitchen facilities. Some of the dishes and cutlery had not been cleaned very well. Good location close to Box Hill Central.
Stayed 1 night in Aug 2022

8/10 Good

Kim

Liked: Amenities, property conditions & facilities, communication
We liked the c apartment floors where a little dirty we found receipts on the floor and bottle caps under tge beds
Stayed 1 night in Aug 2022

2/10 Terrible

Brad

Disliked: Cleanliness, room comfort, communication

False advertising & Dirty

Absolutely disgusting.. Pictures do not look like the room complete Dirty. Rubbish under the bed. Mirrors had marks. Black strands of hair in cutlery draw. I left after 30 mins. Still trying to get my refund..
Stayed 1 night in Sep 2024

6/10 Okay

Thomas

Liked: Communication
Property was ok but not worth the price. Small room with no where to put my small suitcase. Difficult to do work as well.
Stayed 1 night in Mar 2023

2/10 Terrible

Sean

Disliked: Cleanliness, amenities, property conditions & facilities
Filthy! Our non-smoking room had clearly had people smoking in it and smelled like a 1980s night club. The shower was filthy and covered in mould and there were mould spots on the roof of the bathroom. The rest of the bathroom was covered in lint and dust from the tumble dryer. The floor of the whole unit was filthy and the dining table was filthy and covered with leftover lumps of grease from someone’s take away. I have pictures if the management would like to see them but when I raised issues and asked for a different room or a refund they were decidedly disinterested.
Stayed 1 night in Jun 2023

10/10 Excellent

Luke

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 2 nights in Apr 2024

8/10 Good

Uma

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Oct 2023

10/10 Excellent

Kierrtana

Liked: Cleanliness, amenities, property conditions & facilities, communication
reasonable rates, good T & C's
Stayed 3 nights in Jun 2023

6/10 Okay

wendy hicks

Liked: Cleanliness, property conditions & facilities
Unit was extremely tiny. No knives for meals only chopsticks. No parking. Unit was very clean.
Stayed 1 night in Mar 2023

6/10 Okay

Simon

10/10 Excellent

jihyung

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Aug 2022

8/10 Good

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Clean, warm. Polite staff.
Stayed 2 nights in Jun 2022

8/10 Good

Edward

Liked: Cleanliness, property conditions & facilities, communication
Hassle free, suited our needs
Stayed 1 night in May 2022

6/10 Okay

Nick

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Modern and Clean. Very limited space to sit and watch TV or just relax. Did not get onsite parking even though we requested it when making the booking and then ringing the day to confirm we had onsite parking.
Stayed 1 night in Apr 2022

8/10 Good

Bronwyn

Liked: Cleanliness, room comfort, communication
Excellent welcome and service at reception. Room very comfortable and clean and appreciated the kitchen. The front room would experience traffic npise on weekdays but fine on the weekend.
Stayed 2 nights in Apr 2022

8/10 Good

Scott

Liked: Cleanliness, amenities
Stayed 3 nights in Apr 2022

6/10 Okay

Brook

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Dec 2021

4/10 Poor

Daniel

Disliked: Cleanliness

hmmm

Room could have been cleaner, very outdated for something so new.
Stayed 2 nights in Mar 2020