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Aparthotel

Pool Port Douglas

Luxury aparthotel in Port Douglas with free parking

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Living area
Room
Room
Private kitchen
Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Washer
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Outdoor space

Explore the area

Map
19-37 St Crispins Avenue, Port Douglas, QLD, 4877
  • Four Mile Beach
    ‪11 min walk‬
  • Wildlife Habitat
    ‪3 min drive‬
  • Sugar Wharf
    ‪7 min drive‬

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View all photos for 3 Bedroom Plunge Pool

In-room dining

3 Bedroom Plunge Pool

  • 174 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Large Single Beds

View all photos for Executive Apartment, 2 Bedrooms, Pool View

Living area

Executive Apartment, 2 Bedrooms, Pool View

  • 99 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for 3 Bedroom Sunset Pool View

Room

3 Bedroom Sunset Pool View

  • 100 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Large Single Beds

View all photos for 2 Bedroom Swim-up Pool View

Terrace/patio

2 Bedroom Swim-up Pool View

  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for 2 Bedroom Swim Out - Lap Pool with Sun Loungers

Room

2 Bedroom Swim Out - Lap Pool with Sun Loungers

  • 2 bedrooms
  • Golf view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for 3 Bedroom Swim-up Pool View

Terrace/patio

3 Bedroom Swim-up Pool View

  • 100 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Large Single Beds

View all photos for 2 Bedroom Pool & Mountain View

View from room

2 Bedroom Pool & Mountain View

  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for 2 Bedroom Golf Course & Mountain View

Room

2 Bedroom Golf Course & Mountain View

  • 75 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for 2 Bedroom Pool Access - Lap Pool

View from room

2 Bedroom Pool Access - Lap Pool

  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

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About the area

Port Douglas

Located in Port Douglas, Pool Port Douglas is next to a golf course and near the beach. Crystalbrook Superyacht Marina and Sugar Wharf are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Wildlife Habitat and Hartley's Crocodile Adventures. Four Mile Beach and Flagstaff Hill are two other places to visit that come recommended. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ziplining and hiking/biking trails.

What's nearby

  • Four Mile Beach Park - 10 min walk - 0.8 km
  • Four Mile Beach - 11 min walk - 1.0 km
  • Wildlife Habitat - 3 min drive - 1.8 km
  • Crystalbrook Superyacht Marina - 6 min drive - 4.9 km
  • Sugar Wharf - 7 min drive - 5.3 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 60 min drive

Restaurants

  • ‪Wicked Ice Creams - ‬5 min drive
  • ‪Bam Pow - ‬4 min drive
  • ‪Rattle N Hum - ‬5 min drive
  • ‪Zinc Port Douglas - ‬5 min drive
  • ‪Origin Espresso - ‬5 min drive

About this property

Pool Port Douglas

Luxury aparthotel in Port Douglas with free parking
Along with an outdoor pool, this smoke-free aparthotel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area and a front desk safe are on-site. Each apartment has 2 bedrooms and offers free WiFi and a furnished patio. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave. Weekly housekeeping is available.
Pool Port Douglas offers 54 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Washer
Parking included
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 5:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 35.0 per day.
Cots (infant beds) are available for AUD 10.0 per night

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: AUD 50 per person (one-way)
  • Airport shuttle fee per child: AUD 35 (one-way), (from 2 to 11 years old)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 35.0 per day
  • High chair fee: AUD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 9:00 PM
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Pool Port Douglas have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

Is Pool Port Douglas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pool Port Douglas?

Self-parking is free at this property.

What time is check-in at Pool Port Douglas?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Pool Port Douglas?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Does Pool Port Douglas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-6:00 PM on request. A fee of AUD 50 per person applies.

Where is Pool Port Douglas located?

Situated near the beach, this luxury aparthotel is within 1 mi (2 km) of Four Mile Beach and Wildlife Habitat. Crystalbrook Superyacht Marina and Flagstaff Hill are also within 3 mi (5 km).

Pool Port Douglas Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 208 out of 410 reviews
Rating 8 - Good. 150 out of 410 reviews
Rating 6 - Okay. 46 out of 410 reviews
Rating 4 - Poor. 4 out of 410 reviews
Rating 2 - Terrible. 2 out of 410 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

9.6/10

Communication

Reviews

10/10 Excellent

spiro

Liked: Cleanliness, property conditions & facilities, communication
Aweome place to relax and unwind Gorgeous pools Staff so friendly Def coming back next year
Stayed 3 nights in Jan 2025

10/10 Excellent

Alex Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved our stay!
Stayed 5 nights in Apr 2024

10/10 Excellent

REEM

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly, helpful and super approachable staff who gave great advise and recommendations. The property was very clean and comfortable and we really enjoyed our stay!! 😊😍😊
Stayed 4 nights in Jan 2025

10/10 Excellent

daphne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay! The pool is amazing, the area is very clean, the front desk staff were very friendly and helpful. Perfect for families!
Stayed 3 nights in Aug 2024

10/10 Excellent

Fares

Liked: Cleanliness, property conditions & facilities, communication
Nice work
Stayed 5 nights in Jan 2025

10/10 Excellent

Antony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing stay. Rooms and pool are perfect for a family.
Stayed 8 nights in Dec 2022

10/10 Excellent

Lindee

Liked: Cleanliness, property conditions & facilities, communication
We really enjoyed our stay and the three bedroom option was perfect for our family. The kids loved the pool and our private plunge pool right next to the glass window was perfect for close supervision if the kids wanted to swim while dinner was being made.
Stayed 7 nights in Sep 2024

10/10 Excellent

Tomoko

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great pool resort!
Stayed 8 nights in Jul 2023

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place to stay! The resort was very quiet, kids loved the pool and the apartment was so spacious and modern.

10/10 Excellent

Waleed

Liked: Cleanliness, amenities, property conditions & facilities, communication
Heather at the reception desk was very helpful, the pool was so nice
Stayed 3 nights in Apr 2024

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good facilities and as the name suggests a great pool complex.
Stayed 3 nights in Oct 2022

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the property. We had a 3 bedroom and it was quiet and had a lovely view out back and pool was only a few steps out of the front door. It is a decent walk to get into town, but there are several shuttle busses available for $10 unlimited trips per day - this worked well for us.
Stayed 4 nights in Jun 2024

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities, communication
We spend a few nights and it was perfect. Had a room with direct Pool Access, kid loved it. Very spacious, including a laundry and great reception. Minor disadvantage is only that it is a bit of the center, need to get in the car for beachside.
Stayed 3 nights in Jul 2024

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious accommodation and great pools. The team at Pool Resort are friendly and helpful.
Stayed 5 nights in Sep 2022

10/10 Excellent

Nic

Liked: Cleanliness, amenities, property conditions & facilities, communication
What an imcredible place to stay. It was modern, clean and even had netflix to watch of a night when we wanted the kids to have some downtime. Would highly recommend and will def stay there again

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Pool access with great privacy. Shuttle service is perfect. Will definitely stay here again :)
Stayed 6 nights in Jun 2022

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had the pleasure of staying in one of Pool's 3 bedroom apartments. The unit is a home away from home (with some added luxuries). My family were amazed by the size of the unit and the modern feel. The pool at the complex is to say the least 'first class'. The property manager is absolutely lovely as well.
Stayed 5 nights in Sep 2024

8/10 Good

KAREN KATHLEEN

Liked: Cleanliness, property conditions & facilities, communication
The pool is huge and spectacular and the swim out apartments are fabulous with all modern amenities, the parking is convenient. The only downfall is the apartments don’t have fully blockout blinds lots of early morning light shines in.
Stayed 5 nights in Sep 2024

8/10 Good

Simona

Liked: Cleanliness, property conditions & facilities, communication
Nice and modern resort with easy access to the pools. Very nice and friendly staff. Spotless clean. Perfect for couples, family with kids, young people.
Stayed 3 nights in Jul 2023

8/10 Good

Greg

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was relaxing. Well maintained a friendly well presented resort with amazing customer service. Ali recommend a short getaway or a long stay

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
From start to finish our experience was exceptional. The staff were lovely and the accommodation and amenities were perfect. The perfect stay! Thank you 😊
Stayed 3 nights in Nov 2022

10/10 Excellent

Kelvin

Liked: Cleanliness, room comfort, communication

Quiet location

Great place, pool temperature wasn’t that warm, so didn’t use the pool as intended. Hot water was an issue, ran out very fast.
Stayed 5 nights in Jul 2024

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities, communication
The 3 bedroom apartment was fabulous the bed so comfortable furniture was great modern appliances the pool was clean

8/10 Good

Sheridan

Liked: Cleanliness, property conditions & facilities, communication
We had a great stay in a 2 bedroom apartment. It was clean and tidy. Quite small but fine for 2 adults and 2 younger kids. Pool was amazing!!!
Stayed 7 nights in Oct 2023

10/10 Excellent

DORIS

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the hotel, the big open spaces of our accommodation the beds were great, the place was so nice and clean had all the best amenities the view was amazing the pool was incredible. LOVED IT ALL
Stayed 5 nights in Oct 2023