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Macrossan House

Apartment with free parking, steps from Macrossan Street

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Photo gallery for Macrossan House

View from property
Room
Balcony
Sun deck
Private kitchen

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Dryer
  • Pool
  • Kitchen
  • Barbecue grill
  • Free WiFi
  • Outdoor space

Explore the area

Map
19 Macrossan Street, Port Douglas, QLD, 4877
  • Macrossan Street
    ‪1 min walk‬
  • Sugar Wharf
    ‪5 min walk‬
  • Four Mile Beach
    ‪9 min walk‬
  • Port Douglas, QLD (PTI-Port Douglas Heliport)
    ‪3 min drive‬

Choose your unit

View all photos for Standard Apartment, 1 Bedroom

Room

Standard Apartment, 1 Bedroom

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartmant, 1 Bedroom with Disability Access

Room

Apartmant, 1 Bedroom with Disability Access

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Port Douglas

Located in Port Douglas, Macrossan House is in the city centre and near the beach. While the natural beauty of Anzac Park and Rex Smeal Park can be enjoyed by anyone, those looking for an activity can explore Sugar Wharf. Don't miss out on a visit to Wildlife Habitat. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.

What's nearby

  • Macrossan Street - 1 min walk - 0.0 km
  • St Mary's by the Sea Chapel - 3 min walk - 0.3 km
  • Sugar Wharf - 5 min walk - 0.4 km
  • Rex Smeal Park - 5 min walk - 0.4 km
  • Four Mile Beach - 9 min walk - 0.8 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 67 min drive

Restaurants

  • ‪Tin Shed - ‬5 min walk
  • ‪Wicked Ice Creams - ‬3 min walk
  • ‪Paddy's Port Douglas - ‬4 min walk
  • ‪N17 Burger Co - ‬1 min walk
  • ‪Rattle N Hum - ‬2 min walk

About this property

Macrossan House

Apartment with free parking, steps from Macrossan Street
This smoke-free apartment building features an outdoor pool, laundry facilities and limo/town car service. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in, tour/ticket assistance and barbecues are on-site. Each apartment provides an LCD TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dryer and a dining area, and other amenities include free WiFi and a balcony. Weekly housekeeping is available.
Macrossan House offers 16 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and a safe. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Accommodation at this 4-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Port Douglas apartment provides complimentary wireless Internet access. 40-inch LCD televisions come with satellite channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and in-room massages can be requested.

Recreational amenities at the apartment include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Dryer
Parking included
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 7 and younger are not allowed at this property; all guests older than 7 are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: AUD 46 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Children 7 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

Does Macrossan House have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools. Pool access is from 8:00 AM to 8:00 PM.

Is Macrossan House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Macrossan House?

Self-parking is free at this property.

What time is check-in at Macrossan House?

Check-in start time: 2 PM; check-in end time: 10 PM.

What time is check-out at Macrossan House?

Checkout is at 10 AM. Late checkout is available for a fee.

Does Macrossan House provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 46 per person applies.

Where is Macrossan House located?

Located in the heart of Port Douglas, this apartment building is within a 5-minute walk of Macrossan Street, Anzac Park and Rex Smeal Park. St Mary's by the Sea Chapel and Sugar Wharf are also within 10 minutes.

Macrossan House Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 258 out of 350 reviews
Rating 8 - Good. 80 out of 350 reviews
Rating 6 - Okay. 5 out of 350 reviews
Rating 4 - Poor. 6 out of 350 reviews
Rating 2 - Terrible. 1 out of 350 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

9.6/10

Communication

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities, communication
A lovely aparthotel run by a lovely couple who recommended local restaurants and was able to book excursions for me. I would absolutely return to the Macrossan if staying in Port Douglas again.
Stayed 4 nights in Nov 2024

8/10 Good

Pauline

Liked: Cleanliness, property conditions & facilities, communication
Very central to everything
Stayed 4 nights in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities, communication
So close to everything being on the main street, but still so quiet.
Stayed 8 nights in Oct 2024

8/10 Good

Athanasios

Liked: Cleanliness, property conditions & facilities, communication
Great place to stay, in the heart of the shops and restaurants and surprisingly very quiet.
Stayed 4 nights in Oct 2023

10/10 Excellent

Marianne Hendrika Johanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was in a great location and the room was very comfortable.
Stayed 7 nights in Jan 2024

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great position on the main street, so close to shops and eateries. Well maintained and comfortable rooms. Lovely owners who were very helpful. Would happily stay again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ailsa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Set in the middle of town, so easy to access and so quiet. Fantastic stay!
Stayed 2 nights in Nov 2023

8/10 Good

Mary Ann

Liked: Cleanliness, amenities, communication
Was in a great position nice room we were there for 7 nights would have been good to get fresh towels during stay
Stayed 7 nights in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was so central to all the amenities. The apartment was very clean comfortable and had everything you would need.
Stayed 5 nights in Sep 2024

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Owners were charming and very helpful. They arranged airport transfers for us and provided recommendations for excursions.
Stayed 4 nights in Oct 2024

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location as in centre of Port Douglas.
Stayed 2 nights in Nov 2022

10/10 Excellent

Pam

Liked: Cleanliness, amenities, property conditions & facilities, communication
We liked the quiet and clean environment and its central location.
Stayed 7 nights in Oct 2022

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was perfect for our 5 day stay. The hosts were wonderful and gave us great advice on which tours to go on. Bars, restaurants, supermarkets and great shopping all within walking distance….would definitely recommend Macrossan House.
Stayed 4 nights in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, communication
Property was centrally located in Main Street of town despite the location property was quiet owners were very helpful with places to eat and tours and friendly east going couple along with Tilly the receptionist
Stayed 7 nights in Apr 2024

10/10 Excellent

Tracy Alix

Liked: Cleanliness, property conditions & facilities, communication
Fantastic location right in the heart of town. Very clean rooms and building, and the hosts very friendly and helpful. Will definitely be returning.
Stayed 6 nights in May 2024

10/10 Excellent

Julie

Liked: Cleanliness, room comfort, communication
Excellent facilities and room met all expectations. Great help with booking tours as well.
Stayed 6 nights in Jul 2023

10/10 Excellent

Warwick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very handy location to shops and eateries. Easy parking on site
Stayed 5 nights in Sep 2022

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities, communication
Centrally located.
Stayed 4 nights in May 2024

10/10 Excellent

Natasha

Liked: Cleanliness, room comfort, communication
The rooms were lovely and clean, you can't beat the location, being in the centre of Port Douglas. It was quiet, and secure. Excellent communication, friendly staff. Will definitely stay again.
Stayed 5 nights in Apr 2024

10/10 Excellent

christine

Liked: Cleanliness, room comfort, communication
The roomy apartment was in the heart of town. Easy walk to the marina and park and beautiful Cliff trail. Good AC and comfy bed. Below garage parking.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place. Jo was a great person and a great help.
Stayed 3 nights in Feb 2024

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, communication
Perfect for couples who don’t need a lot of fancy amenities. Great location, quiet, clean. Grocery store nearly next door, so we ate in for breakfast and lunch and had many restaurants in walking distance.
Stayed 3 nights in May 2024

10/10 Excellent

Rose

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved every moment of my stay. I was made to feel welcome. Great amenities within the room and the cleanliness was outstanding.
Stayed 4 nights in May 2023

8/10 Good

Sue

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean and quiet concidering how close you are to the venues.
Stayed 3 nights in Nov 2022

10/10 Excellent

Keneth, Werribee

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was an ideal place to spend a week. Very friendly people and great location. Walking distance to everything that we wanted - restaurants, shopping and the beach. Macrossan House is very goos and I would certainly stay there in the future.
Stayed 7 nights in Jul 2022