Hampton Inn by Hilton Cancun Cumbres

Hotel with free breakfast, in the vicinity of Cancun Mall

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Photo gallery for Hampton Inn by Hilton Cancun Cumbres

Pool
Exterior
Room
Dining
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Breakfast included
  • Gym

Explore the area

View in a map
Blvd Luis Donaldo Colosio Mza, Cancun, QROO, 77500
  • Place, La Isla Shopping Mall
  • Place, Delfines Beach
  • Place, Iberostar Cancun Golf Course
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Rooms & beds

Price is avg per night

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About the area

Cancun

Cancun is home to Hampton Inn by Hilton Cancun Cumbres. La Isla Shopping Mall and Cancun Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Delfines Beach. Moon Palace Golf Club and Cancun Convention Center are two other places to visit that come recommended.

What's nearby

  • Dubai Palace Casino - 7 min drive - 4.0 km
  • Plaza Las Americas - 9 min drive - 4.7 km
  • Plaza 28 - 14 min drive - 6.1 km
  • Cancun Mall - 23 min drive - 9.2 km
  • Moon Palace Golf Club - 49 min drive - 28.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • Starbucks
  • TGI Fridays
  • McDonald's
  • Carnitas Cumbres
  • Divina Carne

About this property

Hampton Inn by Hilton Cancun Cumbres

Hotel with free breakfast, in the vicinity of Cancun Mall
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hampton Inn by Hilton Cancun Cumbres offers 141 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Amenities

Pool
Breakfast included
Pet-friendly
Free WiFi
Restaurant
Air conditioning

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before noon
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Pets

Pets allowed: dogs and cats less than 12 kg per pet (limit 2 pets total)
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Smoking

Smoking is not permitted

Important information

Optional extras

  • Uncovered self-parking fee: MXN 20 per day
  • Pet fee: MXN 500.00 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hampton Inn by Hilton Cancun Cumbres have a pool?

Yes, this property has an outdoor pool.

Is Hampton Inn by Hilton Cancun Cumbres pet-friendly?

Yes, Hampton Inn by Hilton Cancun Cumbres allows cats and dogs (limit 2 total) with a maximum weight of up to 12 kg per pet. There's a fee of MXN 500.00 per accommodation, per stay.

How much is parking at Hampton Inn by Hilton Cancun Cumbres?

Self-parking is available for MXN 20 per day.

What time is check-in at Hampton Inn by Hilton Cancun Cumbres?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hampton Inn by Hilton Cancun Cumbres?

Checkout is at noon.

Where is Hampton Inn by Hilton Cancun Cumbres located?

Situated in Cancun, this hotel is within 12 mi (20 km) of Cancun Mall, Tortuga Beach and Moon Palace Golf Club. Cancun Convention Center and La Isla Shopping Mall are also within 16 mi (25 km).

Reviews

Hampton Inn by Hilton Cancun Cumbres Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 487 out of 943 reviews
Rating 8 - Good. 266 out of 943 reviews
Rating 6 - Okay. 112 out of 943 reviews
Rating 4 - Poor. 42 out of 943 reviews
Rating 2 - Terrible. 36 out of 943 reviews

Reviews

10/10 Excellent

René

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Good customer service
Stayed 3 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location free shuttle to the airport nice location
Stayed 1 night in Jan 2023

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Great property for a short term stay. The staff was amazing. Only thing I didn’t like was the breakfast offered it was subpar.
Stayed 6 nights in Mar 2024

10/10 Excellent

Mitchell

Liked: Staff & service, property conditions & facilities
Drink voucher at a popular restaurant across the street. Great luggage service and fast check in.
Stayed 1 night in Mar 2023

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Feb 2024

2/10 Terrible

Sofia

Disliked: Staff & service, amenities, property conditions & facilities
i didnt receive any room , the told me they have no rooms available so i have to move to another hotel
Stayed 1 night in Apr 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had not realized that parking was not free. It wasn't expensive but having to pay every time I left was a pain.
Stayed 1 night in Mar 2025

4/10 Poor

Joan

Liked: Staff & service
Disliked: Cleanliness
Not worth the money
Stayed 2 nights in Dec 2024

6/10 Okay

Jonathan

Disliked: Amenities
This isn t your best option even for a quick stop around Cancun. Just reserved 1 night before taking my fly the next morning. The Hotel is far from everything, reception is unpleasant, breakfast a disaster. Consider only if this is your last option.
Stayed 1 night in Apr 2024

6/10 Okay

Doug

Super bowl day the bar only had a couple beers no other drinks were served.
Stayed 1 night in Feb 2024

6/10 Okay

SIMA

Liked: Cleanliness, staff & service
Water was leaking from ceiling in bathroom.

4/10 Poor

Shaquria

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are out of date and old the bed and pillows are horrible. The room was not cleaned well upon check in.
Stayed 6 nights in Apr 2023

6/10 Okay

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was too soft so didn’t sleep much. We reserved a room with two double beds but received a room with one double bed. Very uncomfortable to share a double bed. Another reason we didn’t sleep much. Otherwise, nice area with several choices of restaurants & shopping within walking distance.
Stayed 1 night in Apr 2024

8/10 Good

Nadyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time coming to this location and I would return. PROS: 1. Breakfast was always good too because you were offered Mexican and American options. 2. Easy check in / out 3. Pleasant front desk people 4. Quiet rooms /area 5. Multiple restaurants nearby 6. Close to the airport CONS: 1. The hotel offers to help qith excursions; however, the person took too long to get back at me, so I went with another company. 2. The bathroom tiles can use a bit of bleach and scrubbing, especially, the grout areas. 3. Small rooms /bathroom
Stayed 4 nights in Nov 2023

4/10 Poor

SANDI

Disliked: Amenities, property conditions & facilities
The property is near decent restaurants in walking distance. Local bus stop was not in sight. It’s away from the attraction zone. Taxi was expensive for trips to the hotel zone. Staff is not up to par with their customer service. I wasn’t told where everything was or what amenities they offered upon checking in. Also had to wait until check in time. There wasn’t an early check in option. Hotel staff kept my luggage for me as a courtesy. This hotel benefits locals and people with their own transportation. Walls are super thin, water pressure in my room was low. Bed is not cozy, small, and mattress seem out dated. I had a Nice view of restaurants and didn’t have any issues sleeping. Breakfast was not what I expected from a Hilton brand. It was disappointing. I couldn’t eat more than one piece of fruit. I didn’t see oatmeal, waffles, breakfast sausage etc. not even cereal. I paid close to $300 for two nights so I expected more.
Stayed 2 nights in Feb 2023

10/10 Excellent

Gabriela Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel y atencion del personal
Stayed 1 night in Jul 2025

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel will stay again for sure
Stayed 2 nights in Jul 2025

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Jul 2025

10/10 Excellent

Chunyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great for the price
Stayed 1 night in Jul 2025

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hola requiero factura
Stayed 2 nights in Jul 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado y muy limpia
Stayed 1 night in Jul 2025

10/10 Excellent

Andrés Bustamante

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy limpio
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrés Bustamante

Liked: Cleanliness, amenities, property conditions & facilities
MUY BIEN Y LA ATENCION DE PRIMERA
Stayed 3 nights in Jun 2025

10/10 Excellent

LYDIA ELIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy tranquila muy confortable
Stayed 1 night in Jun 2025