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Once21 Apartments

Art Deco apartment in Guadalajara with free parking

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Photo gallery for Once21 Apartments

Living area
Private kitchen
Staircase
Living room
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Barbecue grill
  • Kitchen
  • Pet-friendly
  • Outdoor space
  • Laundry
  • Parking included

Explore the area

Map
H. Colegio Militar No 1121, Col. Ayuntamiento, Guadalajara, JAL, 44620
  • Punto Sao Paulo Shopping Center
    ‪14 min walk‬
  • Avienda Chapultepec
    ‪3 min drive‬
  • US Consulate General Guadalajara
    ‪5 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪39 min drive‬

Choose your unit

View all photos for Basic Apartment, 2 Bedrooms

Living area

Basic Apartment, 2 Bedrooms

  • 100 sq m
  • 1 bedroom
  • Sleeps 7
  • 5 Single Beds

View all photos for Basic Apartment, Multiple Beds

In-room dining

Basic Apartment, Multiple Beds

  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Basic Apartment, 1 Queen Bed with Sofa bed

Living area

Basic Apartment, 1 Queen Bed with Sofa bed

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Guadalajara

Guadalajara is home to Once21 Apartments. Minerva Roundabout and Guadalajara Cathedral are notable landmarks, and travellers looking to shop may want to visit Andares Shopping Center and Avienda Chapultepec. Check out an event or a game at Jalisco Stadium, and consider making time for Zoologico Guadalajara, a top attraction not to be missed.

What's nearby

  • Punto Sao Paulo Shopping Center - 14 min walk - 1.2 km
  • Guadalajara Country Club - 15 min walk - 1.3 km
  • Avienda Chapultepec - 3 min drive - 2.7 km
  • Minerva Roundabout - 3 min drive - 3.5 km
  • US Consulate General Guadalajara - 5 min drive - 4.2 km

Getting around

  • Avila Camacho Station - 3 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 39 min drive

Restaurants

  • ‪Colomitos cocina de mar - ‬5 min walk
  • ‪Botánico Comedor Social - ‬6 min walk
  • ‪Glorieta Colón - ‬5 min walk
  • ‪La Copa de Champagne - ‬6 min walk
  • ‪La Victoria 2092 - ‬4 min walk

About this property

Once21 Apartments

Art Deco apartment in Guadalajara with free parking
A rooftop terrace, dry cleaning and laundry facilities are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in, tour/ticket assistance and barbecues are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a dining area and a sitting area.
Once21 Apartments offers 3 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Guadalajara apartment provides complimentary wireless Internet access. 40-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Amenities

Kitchen
Pet-friendly
Parking included
Free WiFi
Air conditioning
Laundry

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you, lockbox

Pets

Pets are allowed for an extra charge of MXN 200 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 3000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 200 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Parking height restrictions apply

Frequently asked questions

Is Once21 Apartments pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 200 per pet, per day. Service animals are exempt from fees.

How much is parking at Once21 Apartments?

Self-parking is free at this property.

What time is check-in at Once21 Apartments?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Once21 Apartments?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Once21 Apartments located?

Situated in Guadalajara, this apartment building is within 1 mi (2 km) of Midtown Jalisco and Avienda Chapultepec. Punto Sao Paulo Shopping Center and Guadalajara Country Club are also within 15 minutes. Avila Camacho Station is 24 minutes by foot and Mezquitan Station is 26 minutes.

Once21 Apartments Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 29 out of 36 reviews
Rating 8 - Good. 5 out of 36 reviews
Rating 6 - Okay. 1 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

9.6/10

Communication

Reviews

10/10 Excellent

ulises

Liked: Cleanliness, property conditions & facilities, communication
Muy buen depa muy cómodo para la familia con todos los servicios y muy seguro
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Sergio, Monterrey nl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, excelentes instalaciones, la zona muy buena, baños limpios, recamara grande, todo en general excelente
Stayed 2 nights in Feb 2019

10/10 Excellent

GONZALO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE!!! ☆☆☆☆☆

FUE UNA EXPERIENCIA INIGUALABLE! LA ATENCIÓN Y SERVICIO FUERON DE LUJO (NIVEL 5☆) CON UNA EXCELENTE BIENVENIDA Y GRAN DISPONIBILIDAD DE CUBRIR NUESTRAS NECESIDADES... FUE COMO ESTAR EN CASA! Y ESO HIZO DE NUESTRO VIAJE NEGOCIOS, EL MÁS PLACENTERO Y AGRADABLE!!! GRACIAS MIL!!! Y UN "GRACIAS" MUY ESPECIAL A FANY, QUIEN FUE LA RESPONSABLE DE DARNOS EL MEJOR TRATO!!!
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 12 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Solo estuvimos una noche pero todo muy bien, gracias, departamento muy bien equipado, la cocina y nos recibieron muy cordialmente y nos dejaron unas galletitas, juguitos y cápsulas para café, excelente!
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
excelente ubicacion, instalaciones limpias y adecuadas, muy recomendado
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Servicio, limpieza, atención, seguridad y tranquilidad.
Stayed 2 nights in Dec 2018

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment, excellent location!

Great place! Very centrally located. We stayed in the 1 bedroom, Apt 1. There were 3 of us and we were very comfortable. We had daily maid service and loved how it had a full kitchen. Also, the upstairs terrace is beautifully decorated and complete with a BBQ grill, large cooler and plenty of seating!! I hope to stay here again on our next visit.
Stayed 3 nights in Nov 2018

8/10 Good

Jose T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sin recepción. Oportunidad de asegurar el check in

Llegué por la noche al establecimiento y no pude contactar a persona alguna para ingresar en su número de teléfono, lo cual me obligó a hospedane en otro lugar la primer noche. La persona que hace la limpieza dejó las llaves en un candado pero no me enviaron ni dejaron mensaje alguno con información al respecto, a pesar de que tenían mi número celular. Para compensar, Vicente (dueño del establecimiento quien reside en el extranjero), de palabra sólo me ofreció una noche de cortesía a hacer efectiva en el futuro, pero no me devolvió el costo de la primera noche ni compensación adicional alguna. De nada sirve que el establecimiento esté en buenas condiciones en general, si los huéspedes se quedan en la calle.
Stayed 3 nights in Nov 2018

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesom place

Love the place
Stayed 3 nights in Oct 2018

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Departamentos muy agusto

El departamento muy bien con muy buenas instalaciones tal cual como aparece en las fotos Lo único es que el estacionamiento es un poco reducido
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cerca centro Guadalajara

Departamento cerca centro dé Guadalajara de fácil acceso
Stayed 1 night in Jul 2018

10/10 Excellent

Daniel, Edison, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the things that I liked the most was the all out hospitality of the person who received us. Very friendly and polite. My family and I really enjoyed our stay. I highly recommend it.
Stayed 1 night in Jul 2018

10/10 Excellent

yvonneW, cdmx, mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fin de semana para disfrutar

El lugar es maravilloso, Vicente es uno de lo mejores Hostes que he tenido, muy recomendable el lugar, la zona es muy tranquila y una de la mejores, puedes ir caminado a varios lugares. Los departamentos son increíbles. Es como no salir de casa.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I feel like my house. My experience was great and very good.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regresare pronto, muy comodo

El edificio es pequeño pero los apartamentos son bastante espaciosos, espero regresar pronto.
Stayed 1 night in May 2018

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo departamento

Todas las comodidades de un hotel, en la libertad de un departamento
Stayed 2 nights in May 2018

8/10 Good

Armandouy, San Francisco, Ca.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Armandouy , San Francisco, Ca.

Liked: Cleanliness, staff & service, property conditions & facilities
Everything excellent we will be very happy to return here again!!!
Stayed 1 night in May 2018

10/10 Excellent

Sandra, Baja California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Excelente lugar, cómodo, amplio, bonito, seguro, lo recomiendo totalmente.
Stayed 4 nights in Apr 2018

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful apartment with a magic terrace. Super nice staff!
This review was submitted before 2018 and has not been verified.

2/10 Terrible

ChrisRod, Savannah, GA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware! Terrible customer service.

I booked a one night stay for my family of 5 at Once21 Apartments. We rented a car for our business/holiday trip to Guadalajara and called the hotel number (the one listed on the Expedia site) to discuss secure parking plans, and was unable to reach the mobile desk on a Thursday... I called again the following day (Friday), repeatedly, during business hours and then got a disconnected phone response. I contacted Expedia three times that day and they tried calling the site and nothing. I requested a cancellation at 4 pm, and the hotel charged my FULL payment and refused to refund because my stay was planned for Sunday. I called Expedia again to complain about my experience and immediately received a call from Mexico and the front desk person from Once21. I need to specify that they called from another number, not the one listed on the site. I told them I wanted to cancel because they were unreliable and unresponsive and they said No. They mocked me and said "you should have sent us an email if the phone does not work". I explained to the Expedia rep that I had small children and felt insecure about calling them upon arrival to get a key and have the same unreliable response from them and be stuck without a hotel. They charged my full payment and I have yet to get EXPEDIA TO PAY ME BACK, after experiencing such a hassle...Extremely dissatisfied with this experience after 15 years of loyalty to Expedia. Beware of this site!!
Stayed 1 night in Dec 2017