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Emotions by Hodelpa Puerto Plata

Luxury property on the beach, with outdoor pool

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Photo gallery for Emotions by Hodelpa Puerto Plata

Room
Restaurant
Meeting facility
Lobby
Spa reception

Reviews

5.2 out of 10

Popular amenities

  • Parking available
  • Bar
  • All-inclusive
  • Pool
  • Room service
  • On private beach

Explore the area

Map
Playa Dorada, Puerto Plata, Puerto Plata, 57000

Rooms & beds

Spaces

Separate dining area
Garden

View all photos for Superior Room

Room

Superior Room

  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Suite, 1 Bedroom

Room

Standard Suite, 1 Bedroom

  • 49 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room

Room

Standard Room

  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

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About the area

Puerto Plata

Located on the beach, Emotions by Hodelpa Puerto Plata is in Playa Dorada, a neighbourhood in Puerto Plata. The area's natural beauty can be seen at Playa Dorada and Cofresi Beach. Travelling with kids? Consider Fun City and Lorilar Ranch. With scuba diving, waterskiing and parasailing nearby, you'll find plenty of adventures in the water.

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 23 min drive

Restaurants

  • ‪El Mercado Restaurant - ‬3 min drive
  • ‪Sakura Restaurante Japonés - ‬3 min drive
  • ‪Iberostar Costa Dorada Lobby Bar - ‬3 min drive
  • ‪Gran Ventana Beach Bar - ‬8 min walk
  • ‪MAURO’S - ‬4 min drive

About this property

Emotions by Hodelpa Puerto Plata

Luxury property on the beach, with outdoor pool
Catch some rays on Emotions by Hodelpa Puerto Plata's private white sand beach, pamper yourself at the full-service spa or spend the day at a casino.
Emotions by Hodelpa Puerto Plata offers 470 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Cable televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Puerto Plata property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the property include a private beach, an outdoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
Number or type of beverages limited at one or more venues

Entertainment

On-site entertainment and activities

Amenities

On private beach
Pool
Breakfast included
All-inclusive
Spa
Parking included

House Rules

Check in after 3 PM
Minimum age to rent: 18
Check out before 1 PM
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Pets

No pets allowed, no service animals permitted
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Smoking

Smoking allowed: in designated areas

Important information

Optional extras

  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Emotions by Hodelpa Puerto Plata have a pool?

Yes, this property has an outdoor pool.

Is Emotions by Hodelpa Puerto Plata pet-friendly?

No, pets are not allowed at this property.

How much is parking at Emotions by Hodelpa Puerto Plata?

Self-parking is free at this property.

What time is check-in at Emotions by Hodelpa Puerto Plata?

Check-in begins at 3 PM.

What time is check-out at Emotions by Hodelpa Puerto Plata?

Checkout is at 1 PM.

Are there all-inclusive benefits at Emotions by Hodelpa Puerto Plata?

Yes, the property is all-inclusive.

Where is Emotions by Hodelpa Puerto Plata located?

Nestled on the beach, this Playa Dorada property is within a 15-minute walk of Playa Dorada Golf Course and Playa Dorada. Long Beach and Cosita Rica Beach are also within 3 miles (5 km).

Emotions by Hodelpa Puerto Plata Reviews

Reviews

5.2
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 22 out of 250 reviews
Rating 8 - Good. 48 out of 250 reviews
Rating 6 - Okay. 55 out of 250 reviews
Rating 4 - Poor. 55 out of 250 reviews
Rating 2 - Terrible. 70 out of 250 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Ed, T.O.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Never going back

Horrible food selection. Horrible drink selection. Just a horrible experience. Staff tried hard to make things better, but overall it was not a good experience... Food and drinks get a 2 out of 10...

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
When he arrived he did not appear booking, expedia said they had not sent and handed me the room at 6:00 pm. When you reach the room they were cleaning up and let me in 15 minutes late

6/10 Okay

dalver

Liked: Cleanliness

la pasamos bien

fue bien el espectaculo presentado las noches de viernes y sabado felicito a los chicos que lo hacen exelente

4/10 Poor

yendra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a nice hotel. It is nothing like the advirtisement. Rooms are dirty, food is terrible, there is no entertaiment, and the staff was unpleasant.

2/10 Terrible

Luis Manuel, santiago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

lo peor de lo peor

Este es el peor hotel que he visitado, ni gratis lo tomare, es lo peor de lo peor comida, mala no hay nada un servicio muy pero muy malo... ingreible

4/10 Poor

Basem, Bonao dr.

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
It's a shame such a nice resort but the pool was filthy the food was no good. It seems no one cares, most of the employees are new and they have no idea how to handle the complaints

6/10 Okay

Manuel y Romelia, lawrence MA

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

mis sujerencia

Muy bien solo que la abitacion tenia como un olor a humedad y las toalla estaban curtidas y rotas deben cambiar toallas nuevas pero lo demas excelente el entretenimiento excelente el personal del restaurante muy buenas atenciones

2/10 Terrible

Carlos, Santo domingo

Disliked: Cleanliness, staff & service, property conditions & facilities

Malo

El hotel estuvo malo en comparación a otros resort todo incluido

2/10 Terrible

Julio Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una porquería

Muy mal los servicios son malos

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My worst hotel experience - ever!

Called ahead twice to enquire about early check-in. Was told I would have to pay which I did on checking in around 1.15 pm but after having paid was told I could not go to my room until 3 pm. Had to insist on getting my room which some supervisor allowed in the end (after much fuss). This incident was very disturbing. Also, hotel advertises free wireless internet but does not say it's ONLY AVAILABLE IN THE LOBBY and NOT in your room. Absolutely ridiculous and dishonest advertising. Ask hotel to call a taxi and was told it would be there in 5 minutes as it was somewhere nearby. Taxi took about half an hour which caused me to be late for a wedding I was attending. Generally, the staff is dishonest and discourteous. I have travelled the world and this is by far the WORST experience I have ever had.

2/10 Terrible

Cesar, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

waste of money

Hotel is in very bad shape, should be closed until new management takes over. Pool was dirty, lack of maintenance. Food was very limited. Birds on top of food.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Worse place in Puerto Plata

Air condition was broken two nites out of three I do not recommend this place at all

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El peor hotel

Bueno puedo decir que este hotel es un desastre, las habitaciones muy feas, el aire acondicionado en mal estado,la comida muy mala y antihigienica. El snack cuando llegamos no habia comida,pero tampoco en la noche las personas podían comer.nos tuvieron que cambiar de habitacion más de dos veces.y lo que menos me gustó es que no están cumpliendo con lo que les compramos a ustedes a través de la pagina.compramos una habitacion y luego allá nos dieron la más económica y por mas que nos quejamos no nos la quisieron cambiar pagamos por una superior y una suite y nos dieron una standar eso es de muy mal gusto y no les da credibilidad a ustedes como intermediarios. En fin no vuelvo a celuisma ni regalado. Gracias

2/10 Terrible

Dina, G

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare experience.

This place keeps changing its name because of how terrible it is. I picked it on a pinch but looking back I would pay anything to not stay there. I had a dead bird in the room when I walked in, no ac on a 90 degree weather, horrible check in, and the filthy pool and sheets horrible.

2/10 Terrible

cait , canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was disgusting!

Ac did not work, they were suppose to fix it and never did. Front desk staff was very rude. Bartenders were okay but were trying to be stingy with the "FREE alcohol"! The rooms were disgusting, looked like a motel. The pools I would not even go in because it was all children in there probably peeing. The beach was okay, but there were sand fleas and ants crawling all over us. The food was mediocre. Just not a place I would recommend to anyone, which is why the resort was 95% locals and maybe I saw 5 tourists from outside of Dominican Republic. All in all, experience was not a fun one. I would say it was memorable though because of how disgusting it was overall. DO NOT WASTE YOUR MONEY PEOPLE!!!!

6/10 Okay

sully, g

Nice hotel

the hotel was fun, the food ok but needs improvement and variety. the beach is beautiful. the bar service was excellent and we must give credit to roberto for its excellent customer service

4/10 Poor

Yuderky

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Violet, NY

You get what you pay for

This resort did not offer any comfort or worthy entertainment. At check-in they didn't have my reservation. I waited close to an hour for them to contact Expedia and resolve the issue. The food drinks are not even worth mentioning.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible tha room

The atention for the personal of animation is excelent, but the room no is clear, all is old.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Celuisma

Olimme Celuisma hotellissa lomailemassa kaksi viikkoa. Loma sujui moitteettomasti ja pidimme hotellista sekä hotellin henkilökunnasta. Ruoka oli myöskin hyvää. Mikäli olet tottunut luxus kohteisiin, tämä ei ole sinun paikka, mutta ehdottomasti oli hintansa väärti.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is out dated

The hotel is out dated and in poor disrepair.The room conditions are horrible,unclean,and the service is terrible.The food leaves much to be desired and also unclean there was a fly in the soup casserole and the bar needs everything!This hotel should should not be in operation!!

4/10 Poor

Kenneth, New York City

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My worst vacation iexperience n Playa Dorada

This resort has seen it's day. It needs a total renovation. The food was horrible and the selection was limited. The deserts were nothing special at all. The room was dismal. The bedding was hard and the room smelled of urine. I wouldn't house prisoners in this location. We all got very sick from the food. There was hardly any shows or interactive entertainment. I couldn't wait to leave.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We loved the stayed, good food everybody was very nice and pleasant...

2/10 Terrible

Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Paul, santiago Republica Dominicana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

no me gusto el hotel celuisma playa dorada

El hotel tiene un servicio malo lo que ofrecen no es real el teléfono para pedidos y reservas no sirve no hay vigilancia en la playa los restaurantes todos estaban llenos, no hay planificación de reservas para comer en los distintos restaurantes, la comida es mala siempre esta fría en el bufet común, no limpian la playa siempre esta sucia, la nevera de la habitación esta completamente oxidada, no limpian la piscina con frecuencia, nos dejaron en espera para entrada de habitación durante una hora entregan llaves a las 3:00pm y espere hasta las 4:00pm total mente malo no lo recomiendo a nadie para ningún topo de actividad.