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Aparthotel

Playa Palms Beach Hotel

On private beach with outdoor pool, near Quinta Avenida

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Photo gallery for Playa Palms Beach Hotel

Reception
Room
Living area
Breakfast area
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pool
  • Kitchen
  • 24/7 front desk

Explore the area

Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710
  • Playa del Carmen Main Beach
    ‪1 min walk‬
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪13 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Choose your unit

View all photos for Family Room

Room

Family Room

  • 67.33 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Garden View

Room

Studio, 1 Queen Bed, Garden View

9.4 out of 10
Exceptional
(9 reviews)
  • 44.58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Partial Ocean View

Room

Studio, Partial Ocean View

8.2 out of 10
Very good
(16 reviews)
  • 50.66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse

Room

Penthouse

  • 61.76 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Apartment, 1 Bedroom, Partial Sea View

Private kitchen

Apartment, 1 Bedroom, Partial Sea View

8.0 out of 10
Very good
(6 reviews)
  • 62.71 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Ocean Front Studio

Room

Ocean Front Studio

10.0 out of 10
Exceptional
(1 review)
  • 48.83 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Playa del Carmen

Located on a private beach, Playa Palms Beach Hotel is in Downtown Playa del Carmen, a walkable area in Playa del Carmen with good shopping. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. With kayaking, scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.0 km
  • Quinta Avenida - 2 min walk - 0.2 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 13 min walk - 1.1 km
  • Playacar Beach - 13 min walk - 1.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪Aldea Corazón - ‬4 min walk
  • ‪Zenzi Beach Bar & Restaurant - ‬3 min walk
  • ‪Sonora Grill Prime - Playa del Carmen - ‬3 min walk
  • ‪Mamba - ‬3 min walk

About this property

Playa Palms Beach Hotel

On private beach with outdoor pool, near Quinta Avenida
A private beach, an outdoor pool and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a furnished balcony and premium bedding.
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Free WiFi
Air conditioning
Laundry
Outdoor space

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 7 for adults and from USD 7 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Does Playa Palms Beach Hotel have a pool?

Yes, this property has an outdoor pool.

Is Playa Palms Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Palms Beach Hotel?

This property doesn't offer parking.

What time is check-in at Playa Palms Beach Hotel?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Playa Palms Beach Hotel?

Checkout is at noon.

Does Playa Palms Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is Playa Palms Beach Hotel located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city centre, just steps away from Calle 12, Playa del Carmen Main Beach and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

Playa Palms Beach Hotel Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 875 out of 1629 reviews
Rating 8 - Good. 459 out of 1629 reviews
Rating 6 - Okay. 157 out of 1629 reviews
Rating 4 - Poor. 60 out of 1629 reviews
Rating 2 - Terrible. 78 out of 1629 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

9.0/10

Communication

Reviews

10/10 Excellent

Divya

Liked: Cleanliness, property conditions & facilities, communication
Good quite place to stay that’s not too far from attractions
Stayed 3 nights in Mar 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay! Lots of storage in the room, decent size balcony, walkable to the main area, updated rooms and lovely property. Would absolutely recommend and stay here again!
Stayed 5 nights in Mar 2025

10/10 Excellent

KATARZYNA

Liked: Cleanliness, property conditions & facilities, communication
Clean safe place with small beautiful beach, definitely I would recommend!
Stayed 4 nights in Mar 2025

10/10 Excellent

carmela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our stay looking forward to go back!
Stayed 14 nights in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities, communication
Super duper, clean, quiet and safe.
Stayed 4 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Everything was so wonderful!
Stayed 1 night in Mar 2025

8/10 Good

RAFAEL

Liked: Cleanliness, property conditions & facilities, communication
Great location, great customer service!
Stayed 5 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
I really enjoyed my stay. The location is amazing, right on the beach and just down the street from 5th Ave. The staff were all great and the hotel is really nice with views of the ocean.
Stayed 7 nights in Feb 2025

10/10 Excellent

john d

Liked: Cleanliness, amenities, property conditions & facilities
Close proximity to the ocean and town. Friendly, helpful staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel was just what we needed. Love the look the views the room wad clean eveything was just as pictured. I can’t wait to go back.
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, room comfort, communication
We came to Playa Palms for our honeymoon and had an amazing experience! The location 8s geeat, and despite being surrounded by bars, we couldn't hear a single thing at night. The beach is beautiful! We are already planning our next visit.
Stayed 6 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
We were impressed by the location, the staff, and overall appearance. We will definitely be back.
Stayed 8 nights in Feb 2025

10/10 Excellent

Lorena

Liked: Cleanliness, room comfort, communication

mother and daughter trip

excellent
Stayed 2 nights in Mar 2025

8/10 Good

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great shower, beach second rate.
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location
Stayed 5 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful meticulously maintained property with a superb staff. I’ve been staying here for years and they have consistently improved !
Stayed 4 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, communication
Great hotel with very friendly staff and clean large rooms. Street parking wasn’t as difficult as I thought / though you can only pay 6 hours at a time. The pool is small - but the common area is lush and nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent find in Playa!
Stayed 1 night in Feb 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities, communication
All l the staff were very kind from front desk, housekeeping maintenance and the breakfast crew.
Stayed 9 nights in Dec 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities, communication
I last stayed at Playa Palms quite a few years ago and I was pleasantly surprised that the friendliness of staff and conditions of the hotel still stayed the same. Excellent… Considering it is close to nightclubs and the busy 5ta avenida the rooms are very quiet. As a solo traveler I felt safe and found everything conveniently located, very walkable. I would definitely return to this hotel.
Stayed 3 nights in Feb 2025

6/10 Okay

Scott

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Location good, but no beach
Stayed 5 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities, communication
This hotel was beautiful and affordable! It was only a few minutes walk from food and shopping. The only cons were that the listing said it had a gym, it does not…and technically it has beachfront access, but it’s not really a beach. The staff were very friendly and helpful. Would stay here again!
Stayed 7 nights in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities, communication
Property is right on the water. Nice day beds on the waters edge. Room Balcony overlooking the pool out to the waters edge. Has a very authentic feel about the property. Close to everything.
Stayed 3 nights in Mar 2025

10/10 Excellent

Asia

Liked: Cleanliness, property conditions & facilities, communication
We stay here with friends for 3 days. The place is beautiful,room is clean, close to everything and the stuff are so nice. The only thing is hard is to get coins for parking so you better get ready for that lol. But the over all experience is wonderful 👌
Stayed 3 nights in Feb 2025

10/10 Excellent

brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was a small boutique hotel. We had a presidential suite, well worth the upgrade. The beach is very small, so If you are beach going, like we are you will have to walk down a few blocks to a public beach. That beach is very nice.The price was right on the mark for this hotel. The location is great as far as being waterfront and very close to the main shopping and dining street in playa del Carmen.
Stayed 4 nights in Feb 2025