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Norus Las Condes

Pet-friendly apartment connected to a shopping centre in Santiago with a seasonal outdoor pool

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Photo gallery for Norus Las Condes

Living area
Rooftop pool
Dining room
View from room
Gym

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Dryer
  • Washer
  • Barbecue grill
  • Kitchen

Explore the area

View in a map
El director 6000, Oficina 107, Santiago, Las Conde, 7580645
  • Place, Apoquindo
    ‪4 min walk‬
  • Place, Parque Araucano
    ‪14 min walk‬
  • Place, Parque Arauco Mall
    ‪19 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪24 min drive‬

Choose your unit

View all photos for Apartment, 1 Bedroom

Room

Apartment, 1 Bedroom

  • 560 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Room

Apartment, 2 Bedrooms

  • 893 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms

Room

Apartment, 3 Bedrooms

  • 1001 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed and 3 Twin Beds

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About the area

Santiago

Located in Las Condes neighbourhood, Norus Las Condes is connected to a railway/underground station. Parque Arauco Mall and Pueblito Los Dominicos are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parque Metropolitano and Santa Lucia Hill. Costanera Center and Palacio de la Moneda are two other places to visit that come recommended.
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What's nearby

  • Apoquindo - 4 min walk - 0.4 km
  • Apumanque - 6 min walk - 0.5 km
  • Parque Araucano - 14 min walk - 1.2 km
  • KidZania Santiago - 17 min walk - 1.5 km
  • Parque Arauco Mall - 19 min walk - 1.6 km

Getting around

  • Manquehue Station - 7 min walk
  • Parque Almagro Station - 12 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 29 min drive

Restaurants

  • ‪Café Mokka - ‬5 min walk
  • ‪Panaderia San Camilo - ‬6 min walk
  • ‪Open-Bar - ‬6 min walk
  • ‪Don RAFFE - ‬3 min walk
  • ‪Buffet Express - ‬5 min walk

About this property

Norus Las Condes

Pet-friendly apartment connected to a shopping centre in Santiago with a seasonal outdoor pool
A fitness centre, a seasonal outdoor pool and conference space are available at this smoke-free apartment building. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area.
Norus Las Condes offers 33 air-conditioned accommodations with washers/dryers and a safe. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, and hairdryers. 32-inch flat-screen televisions come with premium digital channels. Renovation of all guestrooms was completed in March 2025.

Recreational amenities at the apartment include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Washing machine
Dryer
Pet-friendly
Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Republica árabe 670, Las condes]
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 300 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Futon bed fee: USD 12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

The seasonal pool will be open from December to March
Pool access available from 8:30 AM to 8:30 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Does Norus Las Condes have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:30 AM to 8:30 PM.

Is Norus Las Condes pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 300 per stay. Service animals are exempt from fees.

What time is check-in at Norus Las Condes?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Norus Las Condes?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Norus Las Condes located?

Located in Las Condes, this apartment building is 1 mi (1.5 km) from Parque Arauco Mall, and within 3 mi (5 km) of Pueblito Los Dominicos and Costanera Center. Parque Metropolitano and Santa Lucia Hill are also within 6 mi (10 km). Manquehue Station is 7 minutes by foot and Hernando de Magallanes Station is 19 minutes.

Reviews

Norus Las Condes Reviews

8.0

Very good

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

7.8/10

Communication
Rating 10 - Excellent. 46 out of 102 reviews
Rating 8 - Good. 25 out of 102 reviews
Rating 6 - Okay. 17 out of 102 reviews
Rating 4 - Poor. 7 out of 102 reviews
Rating 2 - Terrible. 7 out of 102 reviews

Reviews

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great price quality option
Stayed 1 night in Aug 2025

10/10 Excellent

EDUARDO

Liked: Cleanliness, amenities, property conditions & facilities, communication
the location , excellent neighborhood and security
Stayed 22 nights in Jan 2025

4/10 Poor

fabiola

Liked: Cleanliness
Disliked: Property conditions & facilities
Comfortable. Be sure to have on hand your own toilet paper. The noise on weekends from the rental/use of the bbq areas until way past 130am and parties in other units until 6 am - shakes the entire apartment.
Stayed 6 nights in May 2025

10/10 Excellent

Daren

Liked: Cleanliness, room comfort, communication

Couple trip

Dulce was very kind and patient.!! Thank you Dulce.!!! The other front desk gentlemen were helpful too.!! Thank you Sir’s.!!
Stayed 6 nights in Jan 2023

8/10 Good

Rui

Liked: Property conditions & facilities, communication
The property is in an excellent location, since I traveled there in winter the apartment was not cold, with a beautiful view of the Mountains. It could improve bathroom sanitization, and a little old-fashioned run-down furniture, other than that the apartment is functional and has the needed full kitchen for someone with celiac conditions or similar.
Stayed 3 nights in Jul 2024

6/10 Okay

Unnthor

Disliked: Communication
Good location, apartment is getting worn out, there is no contact with staff.
Stayed 2 nights in Feb 2024

6/10 Okay

Alvaro Hector

Liked: Communication
Disliked: Cleanliness
This place leaves a lot to be desired. If it was taken care of better I would rate it higher. Checking and out is also a very odd procedure. They ask you at check out how you paid the deposit.
Stayed 19 nights in Nov 2024

8/10 Good

Ralf

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is an appartment on the 9th floor of a 22-storey building. There is a little pool on the rooftop of the building, and they have a cardpark in the basement, 5 storeys underground. The appartment itself is rather small, but is equipped with everything necessary. The aircondition would benefit from some regular maintenance I suppose!
Stayed 4 nights in Jan 2024

2/10 Terrible

Paula

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The maintennace conditoons are horroble the stove and the oven were no working at all, I could not cook, being with my children i the property- cleaning also very poor, terraces full of dirt and rooms (corners dirty.
Stayed 2 nights in Sep 2023

6/10 Okay

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Very poor management. Bad experience, no Customer Service at all.

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities, communication
Pros: depto cómodo, bien equipado y mantenido y el edificio se ve bien también. Buena ubicación, con cochera incluida. Nos tocó un piso alto con vista abierta a la ciudad. Cons: podrían tener un poco más de utensilios de cocina, las camas apenas entran en las habitaciones, no hay limpieza los domingos
Stayed 3 nights in Aug 2025

10/10 Excellent

Flor

Liked: Cleanliness, room comfort, communication
Es un lugar familiar limpio, personal amable, muy bonito panorama, nos encantó este lugar tranquilo cerca de tiendas . Excelente seguridad Regresamos siempre a este lugar gracias Algo importante aceptan mascotas 😍🐶
Stayed 3 nights in Jun 2025

10/10 Excellent

Rafael

Liked: Cleanliness, room comfort, communication
Bien
Stayed 1 night in Jun 2025

6/10 Okay

Cristián

Liked: Room comfort

Buena base, pero se caen en los detalles

El lugar en general estuvo bien, no destacó particularmente en nada, pero tampoco estaba bajo el promedio. Sin embargo, hubo varios problemas en la estadía, primero, la chapa de la habitación no funcionaba y tuvimos que esperar más de 40 minutos a que nos entregaran otra habitación. Al ingresar había poco café y azúcar y adicionalmente la loza se encontraba sucia
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Communication

Ok

Es un lindo depto en una linda calle. La piscina está ok. No es un hotel, no tiene recepción 24:7 y dar con ellos no es fácil, comunicación complicada.
Stayed 1 night in Mar 2025

6/10 Okay

Alejandro

Disliked: Communication
La propiedad está bien, pero la comunicación a través de la plataforma no es tan fluida.
Stayed 2 nights in Feb 2025

8/10 Good

Maria F

Liked: Cleanliness, room comfort, communication

Un lugar adecuado

En general bueno, ideal por su ubicación, pero el apartamento requiere mantenimiento en su piso. La persona de recepción de Norus poco amable.
Stayed 2 nights in Aug 2024

4/10 Poor

María Angélica

Disliked: Cleanliness, room comfort, communication

ESTADIA DE PASO EN SANTIAGO

Muy decepcionante! Tenia ganas de conocer estos departamentos hace tiempo, ya que viajamos seguia Stgo. Pero fue1 decepción! Nada que ver con las fotos que muestran! La mantención deja mucho que desear, las tinas saltadas y viejas , SUCIAS! deberían dejarlas en remojo con cloro Usan aun cortinas de baño que son antihigienicas La Pintura del departamento hace rato que debiese ser renovada Las cortinas sucias del smog, ya son grises en vez de blancas El aseo PESIMO apenas los baños y la cama No te lavan la loza y amenazan con multa si no la dejas limpia La cama, pésima Le pinen encima un colchon delgado de espuma, pero es mas corto que la cama y entonces las almohadas quedan más abajo y uno amanece con dolor de cuello El establecimiento excelente Me dejaron dejar mi auto después del check out sin problemas Cero comunicación de parte de ellos con el pasajero para preguntar si todo estaba ok En fin, no vuelvo pk la mala calidad del departamento Hay muchos lugares iguales o mejores y más económicos @
Stayed 2 nights in Nov 2023

8/10 Good

Claudia

Liked: Room comfort, communication

Amplio departamento en la mejor zona residencial

Excelente ubicación (hermosa zona residencial) y con estacionamiento en el mismo edificio. No hay buenas opciones de restaurantes. El departamento ubicado en el 5to piso es amplio aunque el 2do dormitorio con 2 camas individuales para niños es correcto pero para adultos es muy chico. La TV de ese dormitorio debería estar en el living. Ahí es imposible usarla. Se nota que ya tiene varios años por lo que necesita una actualización, por ej. la cocina es vieja y las griferías de los baños necesitan renovación urgente. Ambos baños cuentan con bañera. Deberían cambiarlas por box al ras del piso. Las bañeras son inseguras para personas adultas o con dificultades motoras. El amplio balcón está cerrado con grandes ventanales que lo convierten en otro ambiente pero los vidrios estaban muy sucios. La limpieza necesita mejorar.
Stayed 4 nights in Mar 2023

8/10 Good

luis garcia de

Liked: Cleanliness, room comfort, communication
un apartamento chico pero muy cómodo estuvimos una sola noche muy a gusto la zona es muy bonita
Stayed 1 night in Dec 2022

2/10 Terrible

Cristian

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Una estafa. Debes organizar con tiempo tu llegada, de lo contrario no te dejan entras si no pagas una garantia.
Stayed 1 night in Dec 2021

8/10 Good

Marcos

Liked: Cleanliness, room comfort, communication
Fue una buena experiencia. Lo único que le quita puntos, es que no publican con antelación que el valor publicado es sin impuestos y que hay que pagar anticipadamente una garantía que se reembolsa luego de la salida.
Stayed 1 night in Dec 2021

2/10 Terrible

CRISTIAN

Disliked: Cleanliness, room comfort, communication

I will never return to this place.

Norus charged me for a piece that does not damage, possibly the maid had an accident and broke it, without investigating what happened they charged me. They leave all the responsibility to a secretary and the supervisors do not want to answer the phone. They have lost a customer through negligence, I will never return to this place.
Stayed 2 nights in Oct 2021

8/10 Good

Jose

Liked: Cleanliness, room comfort, communication
Muy buena ubicación.
Stayed 2 nights in Oct 2021

10/10 Excellent

Vanessa

Liked: Cleanliness, room comfort, communication

Highly recommended

Highly recommended! Great location and with all necessary utensils.
Stayed 6 nights in Sep 2021