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Aparthotel

Somerset West Point Hanoi

Family-friendly aparthotel with 2 restaurants and free local area shuttle

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Photo gallery for Somerset West Point Hanoi

Front of property – evening/night
Indoor/outdoor pool
Exterior
Reception
Bathroom

Reviews

9.4 out of 10, Loved by Guests

Popular amenities

  • Pet-friendly
  • Bar
  • Dryer
S$129
includes taxes & fees
19 Dec - 20 Dec

Explore the area

View in a map
No.2 Tay Ho Road, Hanoi
  • Place, Syrena Shopping Center
    ‪3 min walk‬
  • Place, West Lake
    ‪7 min walk‬
  • Place, Ho Tay Water Park
    ‪18 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪28 min drive‬

Choose your unit

View all photos for Executive Studio

Room

Executive Studio

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

In-room dining

Deluxe Apartment, 1 Bedroom

  • 785 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Room amenity

Executive Apartment, 2 Bedrooms

  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Apartment, 2 Bedrooms

In-room dining

Premier Apartment, 2 Bedrooms

  • 1324 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Apartment, 3 Bedrooms

Private kitchen

Executive Apartment, 3 Bedrooms

  • 1625 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Executive Room, 4 Bedrooms

Room amenity

Executive Room, 4 Bedrooms

  • 1938 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 2 Twin Beds

View all photos for Executive King Studio

Room

Executive King Studio

  • Sleeps 2

View all photos for Executive Studio

Room

Executive Studio

  • Sleeps 2

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Room

Two-Bedroom Executive Apartment

  • Sleeps 4

View all photos for Two-Bedroom Premier Apartment

Room

Two-Bedroom Premier Apartment

  • Sleeps 4

View all photos for One-Bedroom Deluxe Apartment

Room

One-Bedroom Deluxe Apartment

  • Sleeps 2

View all photos for Three-Bedroom Executive Apartment

Room

Three-Bedroom Executive Apartment

  • Sleeps 6

View all photos for Four-Bedroom Executive Apartment

Room

Four-Bedroom Executive Apartment

  • Sleeps 8

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About the area

Hanoi

Located in Tay Ho, a neighbourhood in Hanoi, Somerset West Point Hanoi is in the entertainment district. Ho Chi Minh Mausoleum and Quan Chuong Gate are notable landmarks, and travellers looking to shop may want to visit Dong Xuan Market and Hanoi Old Town Night Market. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • Syrena Shopping Center - 3 min walk - 0.3 km
  • West Lake - 7 min walk - 0.6 km
  • Ho Tay Water Park - 18 min walk - 1.6 km
  • Trinh Cong Son Walking Street - 3 min drive - 1.9 km
  • Lotte Mall Tay Ho - 4 min drive - 3.0 km

Getting around

  • Hanoi Long Bien Station - 11 min drive
  • Ga Co Loa Station - 14 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 27 min drive

Restaurants

  • ‪Al Sultan - ‬2 min walk
  • ‪Bún Chả Vân Quyết - ‬5 min walk
  • ‪Milk & Honey - ‬2 min walk
  • ‪Spicy Pho Bay - ‬1 min walk
  • ‪Nho’ 162 - ‬1 min walk

About this property

Somerset West Point Hanoi

Family-friendly aparthotel with 2 restaurants and free local area shuttle
Along with 2 restaurants, this smoke-free aparthotel has an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a sauna and a complimentary children's club are on-site. Each apartment provides free WiFi and free wired Internet, a flat-screen TV with cable channels, and a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dryer and an electric kettle, and other amenities include room service and a separate bath and shower.
Somerset West Point Hanoi offers 284 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Dryer
Pet-friendly
Parking included
Free WiFi

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of VND 567000 per pet, per night
Welcoming dogs and cats only
2 total (up to 10 kg per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 737100 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 283500 for adults and from VND 141750 for children
  • Airport shuttle fee: VND 924000 per vehicle (one-way)
  • Pet fee: VND 567000 per pet, per night
  • Rollaway bed fee: VND 737100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Pool access available from 6 AM to 10 PM

Frequently asked questions

Does Somerset West Point Hanoi have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6 AM to 10 PM.

Is Somerset West Point Hanoi pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of VND 567000 per pet, per night.

How much is parking at Somerset West Point Hanoi?

Self-parking is free at this property.

What time is check-in at Somerset West Point Hanoi?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Somerset West Point Hanoi?

Checkout is at noon.

Does Somerset West Point Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 924000 per vehicle applies.

Where is Somerset West Point Hanoi located?

This family-friendly Hanoi aparthotel is located in the entertainment district, within 3 mi (5 km) of West Lake, Dong Xuan Market and Ho Chi Minh Mausoleum. Hanoi Old Town Night Market and Quan Chuong Gate are also within 3 mi (5 km).

Somerset West Point Hanoi Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 163 out of 227 reviews
Rating 8 - Good. 51 out of 227 reviews
Rating 6 - Okay. 9 out of 227 reviews
Rating 4 - Poor. 2 out of 227 reviews
Rating 2 - Terrible. 2 out of 227 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

9.4/10

Communication

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, room comfort, communication

Great stay

Great hotel, spacious rooms with great facilities. Have stayed before and will be back next time I am in town.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, communication
Apartment was very good for the price.
Stayed 11 nights in Mar 2025

10/10 Excellent

Christopher Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
The friendly staff, the delicious food and our spacious room were what made our stay really enjoyable. We will definitely come back again.
Stayed 3 nights in Dec 2024

10/10 Excellent

MING FENG

Liked: Cleanliness, room comfort, communication

nice hotel to stay

great hotel, great service
Stayed 2 nights in Dec 2023

10/10 Excellent

Yashar

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a true 5 star hotel in Hanoi. Incredible experience from check in to check out. Hospitable and luxurious
Stayed 3 nights in Jan 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Very nice hotel for staying in Hanoi. Good location, good rate and clean.
Stayed 1 night in Mar 2024

10/10 Excellent

LEE

Liked: Cleanliness, room comfort, communication

Good for business trips

Excellent stay. Very clean, kind, and decent breakfast.
Stayed 14 nights in Jan 2024

10/10 Excellent

Takuya

Liked: Amenities, property conditions & facilities
Facilities are clean and new, nice to stay long.
Stayed 2 nights in Nov 2023

10/10 Excellent

Yachneet

Liked: Cleanliness, room comfort, communication

Bang on buck

Worth the money ! It was amazing property and very well managed
Stayed 2 nights in Dec 2024

8/10 Good

Akiko

Liked: Cleanliness, amenities, communication
The noodles for breakfast are tasty!
Stayed 1 night in Jun 2024

10/10 Excellent

Hatim

Liked: Cleanliness, room comfort, communication

Nice Hotel, perfect location and GREAT staff

Very nice stay at the Somerset Westpoint. A special Thank to the whole Team including Mr. Dat (Chris). They helped me a lot during my stay. I know the team from my past stays in Hanoi (at Sheraton). I would recommend this hotel to anyone. Doesn't matter if you are in Hanoi for Bussiness or leisure. Perfect location and great Team.
Stayed 4 nights in Feb 2025

10/10 Excellent

Trung

Liked: Cleanliness, amenities, property conditions & facilities, communication
Been here multiple times before; nice, clean, and spacious rooms; came back because of location; place was undergoing renovation for a Korean bbq restaurant; breakfast buffet was good for a short stay but limited for any stay beyond a few days.
Stayed 6 nights in Aug 2023

8/10 Good

Yen Yuin

Liked: Cleanliness, room comfort, communication
The place is comfortable and clean
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Definitely recommend!

Great staff. Friendly and knowledgeable. Provided me with an upgrade upon arrival. My receptionist spoke english very well which helped me. Rooms were fantastic. Had a washer/driver and detergent which was a nice extra.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly and helpful staff, good customer service
Stayed 1 night in Dec 2023

10/10 Excellent

WingYan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful experience. Good living environment and facilities. The swimming pool is clean and the gym room is good. The staff are nice.
Stayed 4 nights in Aug 2024

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice big room and very clean. It will be much better when the road work is finished.
Stayed 1 night in Jan 2024

10/10 Excellent

Loan

Liked: Cleanliness, room comfort, communication

Nice hotel,but far from everything

Quick checkin. Everyone was polite and professional. Room is spacious. Lobby is beautifully decorated. We were on the 23rd floor but could still hear the traffic noise in our bedroom. Living room and kitchen area had a mildewy smell. Not sure if that came from the washer/dryer. Hotel was far from the old quarters and there were limited restaurants walking distance nearby.
Stayed 3 nights in Mar 2025

8/10 Good

Hyoki

Liked: Cleanliness, room comfort, communication

Good

Not bad not exceleent. But we will use again if we visit again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was nice and clean. Just the construction around the property was not good.
Stayed 3 nights in Nov 2023

8/10 Good

Andrea

Liked: Cleanliness, room comfort, communication

Great place were to stay

Quite new structure in West lake area with confortable and silent room. I stay in a deluxe apartment fully equipped with all comfort and high quality appliances. Aside for a little misunderstanding the hotel provide me a great service and I have to thanks all the staff for their kindness and professionality. Recommended
Stayed 3 nights in Jun 2023

10/10 Excellent

Natasha

Liked: Cleanliness, room comfort, communication

Great value for money hotel in Hanoi

I was so surprised when I arrived in this hotel. Considering the cheap price I paid, I wasn't expecting a very nice hotel. I was very wrong. The suite was spacious and clean, the facilities were great and the staff were friendly and helpful. I will definitely stay here again. Hopefully I can stay for longer next time.
Stayed 1 night in Dec 2023

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
The location is great - right in Tay Ho and easy to find and get to. The property itself is right above a Starbucks so great place to work and grab a coffee - although why would you drink Starbucks in Vietnam?!? I was upgraded to a 2-bedroom room which was fine by me - high floor and large balcony overlooking West Lake. I need to give a special shout out to Nova at the reception desk. On Friday night, I left my phone in the Grab (I have NEVER DONE THIS!) and he immediately jumped online and on the phone trying to get in touch with Grab. He wasn't able to because their help center is only open during the day and it was after hours, but he did everything he could. Thankfully, the driver returned to the Somerset with my phone.
Stayed 3 nights in Jun 2025

10/10 Excellent

Siu Yeung

Liked: Cleanliness, room comfort, communication

Large and nice apartment

Nice clean large two-bedroom apartment for us. Good English and fast check in. Breakfast very good suit international travelers. Very good service, nice gym and pool, and everything up to expectations. Around 20 minutes drive to the old quarter tourist area, and there are restaurants around and also walking distance to the West Lake. Need to use Grab or taxi to go to other tourist areas. I would definitely stay again, as I am a bit overwhelmed by the traffic in the old quarter. See whether you want convenience or more relaxing area.
Stayed 2 nights in Dec 2023