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Somerset West Point Hanoi

Family-friendly aparthotel with 2 restaurants and free local area shuttle

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Photo gallery for Somerset West Point Hanoi

Lobby sitting area
Room
Room amenity
Aerial view
Private kitchen

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Dryer
The current price is S$117
includes taxes & fees
8 Jun - 9 Jun

Explore the area

Map
No.2 Tay Ho Road, Hanoi
  • West Lake
    ‪8 min walk‬
  • Ho Chi Minh Mausoleum
    ‪4 min drive‬
  • Hoan Kiem Lake
    ‪5 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪21 min drive‬

Choose your unit

View all photos for Executive Apartment, 2 Bedrooms

Room amenity

Executive Apartment, 2 Bedrooms

  • 96 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Apartment, 1 Bedroom

In-room dining

Deluxe Apartment, 1 Bedroom

  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio

Room

Executive Studio

  • 38.0 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 3 Bedrooms

Private kitchen

Executive Apartment, 3 Bedrooms

  • 151 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Premier Apartment, 2 Bedrooms

In-room dining

Premier Apartment, 2 Bedrooms

  • 123 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Room, 4 Bedrooms

Room amenity

Executive Room, 4 Bedrooms

  • 180 sq m
  • 4 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 2 Single Beds

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About the area

Hanoi

Located in Tay Ho, a neighbourhood in Hanoi, Somerset West Point Hanoi is in the entertainment district. The area's natural beauty can be seen at West Lake and Hoan Kiem Lake, while Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights. Travelling with kids? Consider Ho Tay Water Park, or check out an event or a game at My Dinh National Stadium.

What's nearby

  • West Lake - 8 min walk - 0.7 km
  • Ho Chi Minh Mausoleum - 4 min drive - 3.7 km
  • Hanoi Old Town Night Market - 5 min drive - 4.9 km
  • Hoan Kiem Lake - 5 min drive - 5.2 km
  • St. Joseph's Cathedral of Hanoi - 6 min drive - 5.2 km

Getting around

  • Hanoi Long Bien Station - 11 min drive
  • Ga Co Loa Station - 14 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 27 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Yutaka - ‬3 min walk
  • ‪Al Sultan - ‬2 min walk
  • ‪Spicy Pho Bay - ‬1 min walk
  • ‪Nho’ 162 - ‬1 min walk

About this property

Somerset West Point Hanoi

Family-friendly aparthotel with 2 restaurants and free local area shuttle
Along with 2 restaurants, this smoke-free aparthotel has an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a sauna and a complimentary children's club are on-site. Each apartment provides free WiFi and free wired Internet, a flat-screen TV with cable channels, and a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dryer and an electric kettle, and other amenities include room service and a separate bath and shower.
Somerset West Point Hanoi offers 284 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Dryer
Pet-friendly
Parking included
Free WiFi

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of VND 567000 per pet, per night
Welcoming dogs and cats only
2 total (up to 10 kg per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 737100 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 283500 for adults and from VND 141750 for children
  • Airport shuttle fee: VND 924000 per vehicle (one-way)
  • Pet fee: VND 567000 per pet, per night
  • Rollaway bed fee: VND 737100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned

We should mention

Pool access available from 6 AM to 10 PM

Frequently asked questions

Does Somerset West Point Hanoi have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6 AM to 10 PM.

Is Somerset West Point Hanoi pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of VND 567000 per pet, per night.

How much is parking at Somerset West Point Hanoi?

Self-parking is free at this property.

What time is check-in at Somerset West Point Hanoi?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Somerset West Point Hanoi?

Checkout is at noon.

Does Somerset West Point Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 924000 per vehicle applies.

Where is Somerset West Point Hanoi located?

This family-friendly Hanoi aparthotel is located in the entertainment district, within a 10-minute walk of Syrena Shopping Center and West Lake. Rising Sun Park and Ho Tay Water Park are also within 1 mile (2 km).

Somerset West Point Hanoi Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 155 out of 215 reviews
Rating 8 - Good. 48 out of 215 reviews
Rating 6 - Okay. 8 out of 215 reviews
Rating 4 - Poor. 2 out of 215 reviews
Rating 2 - Terrible. 2 out of 215 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

9.4/10

Communication

Reviews

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly and helpful staff, good customer service
Stayed 1 night in Dec 2023

8/10 Good

Yen Yuin

Liked: Cleanliness, room comfort, communication
The place is comfortable and clean
Stayed 2 nights in Dec 2022

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2019

10/10 Excellent

Ron, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience store was just across the road, nearby shopping malls and eatery easily accessible.
Stayed 3 nights in Apr 2019

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Kumiko, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super clean and comfortable

The room is really spacious, modern, stylish, clean and comfortable with a nice kitchen and bathroom! The pool is also spacious and open from 6am to 10 pm. I feel like staying at my ideal home. The location might be a bit far from main attractions but I like its quite environment as well!
Stayed 2 nights in May 2018

10/10 Excellent

Peiching

Liked: Cleanliness, room comfort
Disliked: Communication

期待下一次的長住

酒店式公寓 很齊全 周邊很多餐廳
Stayed 1 night in Feb 2025

10/10 Excellent

KIL

Liked: Cleanliness, room comfort, communication
직원들 친절도는 최상급 입니다
Stayed 6 nights in Feb 2025

8/10 Good

Jih Yubf

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jan 2025

10/10 Excellent

KEVIN KWET LIOONG

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
The friendly staff, the delicious food and our spacious room were what made our stay really enjoyable. We will definitely come back again.
Stayed 3 nights in Dec 2024

10/10 Excellent

NAOMI

Liked: Cleanliness, room comfort, communication

1人で1泊ではもったいないくらい快適なホテル

とっても広々していて、設備も整っていたので、1泊では利用しきれなく勿体なかった 分かってはいたけど、連泊する方におすすめします
Stayed 1 night in Dec 2024

10/10 Excellent

Louise

Liked: Cleanliness, property conditions & facilities, communication
Stayed 3 nights in Dec 2024

10/10 Excellent

Yashar

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a true 5 star hotel in Hanoi. Incredible experience from check in to check out. Hospitable and luxurious
Stayed 3 nights in Jan 2025

10/10 Excellent

Yachneet

Liked: Cleanliness, room comfort, communication

Bang on buck

Worth the money ! It was amazing property and very well managed
Stayed 2 nights in Dec 2024

10/10 Excellent

HYUN MI

Liked: Cleanliness, room comfort, communication

가족여행

이번 여행에서 관광도 훌륭했지만 최고는 숙소라고 생각합니다~ 대부분 사진과 다른 숙소 모습에 기대를 하지않았지만 와우!~호텔의 모든 시설, 직원분들~너무 너무 만족스러움에 더욱 더 좋은 가족여행을 경험할 수 있었습니다~ 다음 기회~지인들에게도 꼭! 꼭! 추천해주고싶습니다~♡♡♡
Stayed 3 nights in Dec 2024

2/10 Terrible

KIL

Disliked: Cleanliness, room comfort, communication
Stayed 2 nights in Nov 2024

10/10 Excellent

sangyong

Liked: Cleanliness, room comfort, communication

가족여행 최고의 숙소

가족여행 최고의 숙소네요, 주위 음식점 및 마트도 가까운데 모든게 다 있네요.
Stayed 4 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, room comfort, communication

Great stay

Great hotel, spacious rooms with great facilities. Have stayed before and will be back next time I am in town.
Stayed 3 nights in Nov 2024

10/10 Excellent

KIL

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Nov 2024

2/10 Terrible

KIL

Disliked: Room comfort, communication

최악의 숙박

서머셋 웨스트포인트 하노이는 최악 입니다. 방음이 전혀 안되있어 옆방의 tv 소리도 들리며, 주변이 너무 더럽고 시끄럽고 이상한 냄새도 납니다. 또한 교통편도 너무 불편합니다
Stayed 2 nights in Oct 2024

10/10 Excellent

Kate

Liked: Cleanliness, amenities, room comfort, communication
Stayed 5 nights in Oct 2024

10/10 Excellent

SUN HEE

Liked: Cleanliness, room comfort, communication
주변에 맛집이 있어 좋았고 이동도 좋았음
Stayed 2 nights in Oct 2024