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Fraser Suites Queens Gate

Aparthotel with a fitness centre, a quick walk to Natural History Museum

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Photo gallery for Fraser Suites Queens Gate

Room amenity
Living room
Interior
Room
Breakfast area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
The current price is S$225
includes taxes & fees
11 May - 12 May

Explore the area

Map
39B Queens Gate Gardens, London, England, SW7 5RR
  • Natural History Museum
    ‪4 min walk‬
  • Royal Albert Hall
    ‪12 min walk‬
  • Hyde Park
    ‪15 min walk‬
  • London (LCY-London City)
    ‪55 min drive‬

Choose your unit

View all photos for Executive Room, 1 Bedroom

Room

Executive Room, 1 Bedroom

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Studio Premier (Lower Ground Floor)

Room

Studio Premier (Lower Ground Floor)

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio

Room

Executive Studio

  • 39 sq m
  • Sleeps 2

View all photos for Deluxe Room, 1 Bedroom

Room

Deluxe Room, 1 Bedroom

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

Room

Deluxe Studio

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Premier (Lower Ground Floor)

Room

One Bedroom Premier (Lower Ground Floor)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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Living area

Citadines South Kensington London

  • Kitchen
  • Pet-friendly
  • Free WiFi
  • Air conditioning
8.8 out of 10, 1,217 reviews
The price is S$243
includes taxes & fees
11 May - 12 May
Citadines South Kensington London

About the area

London

Located in London City Centre, a neighbourhood in London, Fraser Suites Queens Gate is in the entertainment district and near a metro station. Royal Albert Hall and Kensington Palace are notable landmarks, and the area's natural beauty can be seen at Kensington Gardens and Hyde Park. Natural History Museum and Victoria and Albert Museum are two other places to visit that come recommended.

What's nearby

  • Natural History Museum - 4 min walk - 0.4 km
  • Victoria and Albert Museum - 8 min walk - 0.7 km
  • Kensington Gardens - 10 min walk - 0.9 km
  • Royal Albert Hall - 12 min walk - 1.1 km
  • Hyde Park - 15 min walk - 1.3 km

Getting around

  • Gloucester Road Underground Station - 2 min walk
  • West Brompton Station - 4 min drive
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Fait Maison - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Paul - Gloucester - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Wingstop - ‬2 min walk

About this property

Fraser Suites Queens Gate

Aparthotel with a fitness centre, a quick walk to Natural History Museum
Along with a fitness centre, this smoke-free aparthotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Each apartment features a kitchenette with a fridge and a microwave, plus free WiFi and an LCD TV with digital channels. Added amenities include an iPod dock, a sitting area and a coffee/tea maker. Weekly housekeeping is available.
Fraser Suites Queens Gate offers 105 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. 40-inch LCD televisions come with digital channels. Kitchenettes offer fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Kitchen
Pet-friendly
Free WiFi
Air conditioning
Laundry
Gym

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 16 for adults and from GBP 8 for children
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Frequently asked questions

Is Fraser Suites Queens Gate pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Fraser Suites Queens Gate?

This property doesn't offer parking.

What time is check-in at Fraser Suites Queens Gate?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Fraser Suites Queens Gate?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is Fraser Suites Queens Gate located?

Located in London City Centre, this aparthotel is within a 10-minute walk of Natural History Museum, Victoria and Albert Museum and Science Museum. Kensington Gardens and Royal Albert Hall are also within 15 minutes. Gloucester Road Underground Station is only a 2-minute walk and South Kensington Underground Station is 8 minutes.

Fraser Suites Queens Gate Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 680 out of 1241 reviews
Rating 8 - Good. 385 out of 1241 reviews
Rating 6 - Okay. 110 out of 1241 reviews
Rating 4 - Poor. 43 out of 1241 reviews
Rating 2 - Terrible. 23 out of 1241 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

8.8/10

Communication

Reviews

6/10 Okay

Siok Meng

Stayed 2 nights in Jun 2024

6/10 Okay

Boon Kiat

Stayed 4 nights in May 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is probably my 3rd time staying at this property. So far, the location is one of the key factor for me - walkable to underground (Piccadilly Line, straight from Heathrow too), lots of f&b and supermarkets The rooms are usually spacious and what I like is that there is almost full kitchen facility My past stays, the rooms have always came equipped with a washer dryer which is great. Unfortunately I was told this time ‘only selected rooms’ Still a good stay but can see lots of wear and tear signs Also, somehow the internet connection did not seem To be working as smoothly as before. Staff were all very helpful with this. And overall, they are always friendly and ready to help I would still strongly recommend this property to friends and family!
Stayed 3 nights in Mar 2024

10/10 Excellent

Fahmee

Stayed 6 nights in Nov 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication
Stayed 4 nights in Sep 2023

10/10 Excellent

Chua

Liked: Cleanliness, amenities, communication
A young man at the reception was very helpful and cheerful. It was a good start to our stay. Housekeeping was excellent. Gym and laundry facilities were good. Very convenient location, easy access to tube, bus, tourist attractions and supermarkets.
Stayed 7 nights in Aug 2023

8/10 Good

Felicia

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Nov 2022

6/10 Okay

Yeu Siang

Liked: Cleanliness

Poor condition of some amenities

The sofa bed needs replacing. Springs are all gone. Air conditioner worked for half an hour each time and then stopped working. The power switch started to blink. Spoke to maintenance who said nothing can be done as other units were also facing the same issue. Time for major refurbishment of the property.
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Property maintenance is a bit underwhelming, tired and could be improved. Lack of amenities is disappointing when compared to lower class hotels or residences
Stayed 3 nights in Dec 2019

6/10 Okay

Sam

Liked: Cleanliness
Disliked: Amenities
Location excellent. Broken furniture, poor breakfast and bar
Stayed 15 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Very nice and clean room with amenities that functioned perfectly.
Stayed 5 nights in Dec 2019

10/10 Excellent

PT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very short distance walk to the nearby Gloucester Road underground station
Stayed 2 nights in Dec 2019

10/10 Excellent

Fwee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay

The staff was very helpful and the accommodation was comfortable, quiet and yet very near the Gloucester Road tube station. The Gloucester Road station is served by the District, Circle and Piccadilly lines and therefore, it is very convenient to visit many tourist attractions in London. I think that it is better than a hotel as it also provides cooking facilities.
Stayed 3 nights in Nov 2019

4/10 Poor

Rosie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Staff lovely, accommodation faded glory!

Check-in great, room initially looked good, however room above having shower and water started coming through ceiling via the light above basin. Provided maintenance man, however we did not want to stay in a room where water and electricity was coming together. Reception responded and changed our room gracefully with no quibble, in fact put us into a level up. Unfortunately this room was by main road so little sleep.... the whole place is faded glory, our second room clearly had experienced damp, the paint was showing aging signs and the room was not as clean as one would like. The second room was suitable for someone in a wheel chair, which is great, however the water from the wet room shower did not drain well, and puddled on the bathroom floor. Lovely staff however the accommodation did not stand up.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It would be good if basic amenities eg room slippers can be provided on complimentary basis regardless of length of stay. Also dental kits should have been placed in the guest room prior to guest arrival. Check in was quick and staff on duty were pleasant. Our requests were promptly attended to. Overall, my Daughter and I enjoyed our stay . We will go back when we next visit London.
Stayed 3 nights in Oct 2019

4/10 Poor

R

Disliked: Staff & service, amenities, property conditions & facilities
It was unbearably noisy. The floorboards creaked loudly whenever the guest in the room upstairs walked around his room. There was also a lousy view - facing a brick wall. The air compressors were located below my room and were noisy. The mayonnaise served at breakfast was expired. I had a bathrobe in the room on Day 1, which was removed by housekeeping the next day. I asked the front desk for a new bathrobe and they said it was after hours and they couldn't get hold of one. They did not follow-up the next day as promised. I also then asked housekeeping staff for a bathrobe and she said she would check with her supervisor. I wasn't surprised that I never got one nor got any response to my request. Truly disappointing.
Stayed 12 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Great location, 5 mins away from V&A museum and Nat History Museum. Close to South Kensington, lots of F&B options, just a few mins walk away. So close to 2 train stations and able to walk towards Hyde Park. Great Waitrose store just minutes away, perfect for stocking up the room fridge. Room amenities were great, kitchenette very clean, housekeeping ladies were great. Dryer and bread toaster were kind of faulty. Front office kindly provided a room early check-in. Negatives: Unfortunately we were greeted by piles of clean blue laundry bags just outside our room corridor each day. Not a pleasant sight to look at. Bedsheets were old and stained.
Stayed 7 nights in Jun 2019

8/10 Good

Ai Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best accommodations we've stayed in London. Room is clean, spacious and well maintained. Bed is comfortable. A 5 mins walk to Gloucester Road tube station, where there's a Waitrose supermarket and restaurants. Close proximity to Natural History Museum and South Kensington Farmers Market (very small) but with nice food. Had a pleasant stay and would definitely come back again.
Stayed 5 nights in Mar 2019

8/10 Good

AlexTan, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant neighbourhood, quiet but convenient. Clean room. A little more variety of breakfast would have made it perfect.
Stayed 5 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Location and overall ambience are good. Property facilities are no longer meeting expectations however.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The staff very friendly and helpful I will always try and stay whenever I visit london
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2018

4/10 Poor

Verified traveller

Stayed 9 nights in Dec 2018

8/10 Good

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen was fully equipped. Location is convenient and within 5 mins you can get to Gloucester station. Beds are comfortable, including the sofa bed my gals slept on. There was no clear instructions on how to adjust the room temperature and usage of the stove and washer/dryer.
Stayed 5 nights in Nov 2018