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Soul on the Esplanade - HR Surfers Paradise

White sand beach and a fitness centre, near Cavill Avenue

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Photo gallery for Soul on the Esplanade - HR Surfers Paradise

Balcony
Balcony
Property entrance
Room
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Hot tub
  • Dryer
  • Pool
  • Washer

Explore the area

Map
4 The Esplanade, Surfers Paradise, QLD, 4217
  • Cavill Avenue
    ‪2 min walk‬
  • Surfers Paradise Beach
    ‪2 min walk‬
  • Slingshot
    ‪3 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

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View all photos for Executive Apartment, 3 Bedrooms, 2 Bathrooms, Ocean View

Room

Executive Apartment, 3 Bedrooms, 2 Bathrooms, Ocean View

  • 160 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms (Apartment 3004)

Living room

Apartment, 2 Bedrooms, 2 Bathrooms (Apartment 3004)

  • 126 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Premier Apartment

Terrace/patio

Premier Apartment

  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

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About the area

Gold Coast

Located in Surfers Paradise, a neighbourhood in Gold Coast, Soul on the Esplanade - HR Surfers Paradise is near the airport and near the beach. Cavill Avenue and Pacific Fair Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Slingshot and Warner Bros. Movie World. Currumbin Wildlife Sanctuary and Wet'n'Wild Gold Coast are not to be missed. Take the opportunity to explore the area for water adventures such as windsurfing.

What's nearby

  • Cavill Avenue - 2 min walk - 0.2 km
  • Surfers Paradise Beach - 2 min walk - 0.2 km
  • Slingshot - 3 min walk - 0.3 km
  • Chevron Renaissance - 3 min walk - 0.3 km
  • SkyPoint Observation Deck - 9 min walk - 0.8 km

Getting around

  • Cypress Avenue Station - 9 min walk
  • Varsity Lakes Station - 23 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 39 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Surfers Paradise Beergarden - ‬4 min walk
  • ‪House of Brews - ‬4 min walk
  • ‪The Avenue - ‬3 min walk
  • ‪Starbucks Australia - ‬2 min walk

About this property

Soul on the Esplanade - HR Surfers Paradise

White sand beach and a fitness centre, near Cavill Avenue
Guests of this beach apartment building will appreciate convenient on-site amenities such as Access to hot tub and a health club. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while a flat-screen TV with digital channels and a DVD player provide a bit of entertainment. Limited housekeeping is available.
Soul on the Esplanade - HR Surfers Paradise offers 3 accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower and hairdryers.

This Gold Coast apartment provides complimentary wireless Internet access. 33-inch flat-screen televisions come with digital channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a limited basis.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Hot tub
Kitchen
Washer
Dryer
Parking included

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Shop 2, 3142 Surfers Paradise Blvd., Surfers Paradise, QLD, 4217]
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Soul on the Esplanade - HR Surfers Paradise have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Soul on the Esplanade - HR Surfers Paradise pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Soul on the Esplanade - HR Surfers Paradise?

Self-parking is free at this property.

What time is check-in at Soul on the Esplanade - HR Surfers Paradise?

Check-in start time: 2 PM; check-in end time: 6:00 PM.

What time is check-out at Soul on the Esplanade - HR Surfers Paradise?

Checkout is at 10 AM.

Where is Soul on the Esplanade - HR Surfers Paradise located?

Offering direct access to the beach, this Surfers Paradise apartment building is steps away from Surfers Paradise Beachfront Markets and Cavill Avenue. Surfers Paradise Beach and Slingshot are also within 5 minutes. Cypress Avenue Station is 9 minutes by foot and Florida Gardens station is 26 minutes.

Soul on the Esplanade - HR Surfers Paradise Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 12 out of 21 reviews
Rating 8 - Good. 4 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

9.2/10

Communication

Reviews

10/10 Excellent

kerry

Liked: Cleanliness, amenities, property conditions & facilities, communication
I like the location and also the size of the Unit in this property. This was our 4th visit to the Gold coast and we always stays at Surfer Paradise.
Stayed 4 nights in Aug 2023

6/10 Okay

Mark

Liked: Cleanliness, amenities, communication
Disliked: Property conditions & facilities
Great location but several maintenance issues; rangehood and light not working, spout in bathroom falls off, shower heads are loose, showers aren't draining properly, ensuite basin cracked, blind in ensuite broken and one key card didn't work.
Stayed 7 nights in Mar 2024

6/10 Okay

Michael

Liked: Cleanliness, communication
We have stayed on two occasions, once on the north facing side and once on the south facing side. We much prefer the north facing side due to the sun. Unfortunately though with this stay we had some issues that will probably prevent us from returning. The noise from the quests below was unacceptably loud when they were using their deck to a point where we needed to close the sliding doors. I think the sound just bounced of the glass balustrade and made it sound like they were in our apartment. The second issue was that the bed linen in the master bedroom was thread bare and well passed its use by date. Other than that, we love Soul on the Esplande, its location, its facilities and the apartment layouts.
Stayed 11 nights in Sep 2024

10/10 Excellent

Russell

Liked: Cleanliness, property conditions & facilities, communication
Stayed 4 nights in Oct 2024

10/10 Excellent

Ayen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 3 nights in Sep 2024

8/10 Good

Sam, Brisbane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean apartment with a spectacular vista and right in the centre of Surfers Paradise. Definitely worth staying there again.
Stayed 1 night in Jan 2021

10/10 Excellent

Luke, NSW

Liked: Cleanliness, property conditions & facilities, communication
I really loved this apartment. Amazing views and a great sense of luxury. Was in the best location in surfers paradise, close to everything. Would highly recommend.
Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveller

Service was great room was awesome great views
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2020

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved Soul!

Fantastic apartment, located in central Surfers Paradise with amazing views up and down the coast.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
the carpark and lifts were terrible, the room was large and clean,but smelt like stale cigarette smoke. one lift was out of order our entire stay, so going up and down from room took along time and lifts were always full. view was fantastic and location was fantastic.
Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

Bad service from GCHR & Soul frightening incident

The location is 10/10 its at the heart of surfers paradise. Surrounded by many good restaurants and shops. The Soul facilities was good it has everything you need but for summer season it can be cramp may not be enough space to accomodate all the guests (indoor/outdoor swimming pool etc). The GCHR office is quite a walk from the hotel so it’s a little inconvenient for checking in/out if you are from overseas and didn’t have a car, this could be a hassle. GCHR need to improve their customer service, I didn’t receive their email instructions on time so I had trouble finding their office (not on navigation map) so I mssg them to ask for the nearby stores so I can locate their office and someone called me and I thought he called me direct me but he was so rude & attacking me for not reading my email. How can I read something that I didn’t receive? Next time be mindful/helpful to your client and assist them with respect and politeness. The carpet room was really dirty (lounge & bedroom), the utensils in the kitchen was sticky so I cleaned everything before I used them. Outside verandah had a really good & relaxing view but the furnitures/flooring needs a bit of cleaning to help your client have more relaxing experience in there. While we were there we had an incident where the was pouring on the hall way and the lift, you need to use the stairs from 40 floors down so some of us left early because we’re frightened by the incident & yet we didn’t hear anything from GCHR
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

JF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An outstanding residence in the heart of Surfers. Couldn’t have asked for anything better and hope to stay there again.
Stayed 3 nights in Aug 2019

8/10 Good

Rae, Gold Coadt

Liked: Cleanliness, staff & service, amenities
Fantastic location overlooking stage of Surfers Paradise Live music festival
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic 3 Bedroom apartment facing the beach. Great condition.
Stayed 5 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

GCHRは最低

GCHRは勝手に宿泊のコンドミニアムを変更し、同等だからいいでしょ、、、という態度。 しかもホテルズドットコムは変更を把握しておらず、未だに予約通りの滞在をしていることになっている始末。 どちらの会社も客を馬鹿にしているとしか思えない。 最低です。
Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

10/10 Excellent

Talia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views, fantastic apartment and perfect location. Can’t wait to come back!!
Stayed 5 nights in May 2018