8/10 Good
Jihad
16 Aug, 2024
Disliked: Amenities, communication
We booked in duman safir as a whole family for 4 nights. Some staff were friendly but some were very rude with us. Especially female staff, they weren't friendly at all, we came from.Morocoo so we don't know turkish ,some of them would try to speak english with us and some would rather shut then. Speak with us. The second day the kettle didn't work so we asked them for an other one or to fix it, the female employee was rude with my sister and told her to go awah nthg could be done, we deal with the things we have. At leats the male employee that we find at night did come to the apartment and checked all the little problems we had fixed some and told us that he would try to fix the kettle eventhough hhh no one came back with a new one but at least he did something than the lady in the morning who didn't even listen to my sis or try to fix the problems, we felt like they did us good by letting us using the apartment like theh gave us the apartmenet for free, i was really enraged by her actions. But i swear if nor for the other employees this review woyld have been full of hatered. The apartment was clean on the 10th floor , location is very good near m grocery shops, transportation and local food. The view from the apartment was breathe-taking the sunset and the sunrise were very beutifull from balcony. Overall, if not for the staff i would say it is excellent. But...
Jihad
Stayed 4 nights in Jul 2024
