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Ocean View Apartments – Increíble

On private beach with outdoor pool, near Iberostar Cancun Golf Course

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Photo gallery for Ocean View Apartments – Increíble

Terrace/patio
Exterior
Room
Beach/ocean view
Bathroom

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Laundry
  • Outdoor space
  • Air conditioning
S$146
includes taxes & fees
30 Aug - 31 Aug

Explore the area

View in a map
Blvd Kukulkan Km 19.5, Zona Hotelera, Cancún Plaza Condominiums, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪2 min drive‬
  • El Rey Ruins
    ‪2 min drive‬
  • Delfines Beach
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪14 min drive‬

Choose your unit

View all photos for Panoramic Studio, Balcony, Sea View

Room

Panoramic Studio, Balcony, Sea View

  • 398 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View (Increible Vista al Mar)

Room

Suite, Ocean View (Increible Vista al Mar)

  • 431 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Studio Suite, Beach View, Beachfront

Room

Panoramic Studio Suite, Beach View, Beachfront

  • 484 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 2 King Beds

View all photos for Panoramic Studio Suite, Balcony, Sea View

Beach/ocean view

Panoramic Studio Suite, Balcony, Sea View

  • 431 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio

Beach/ocean view

Panoramic Studio

  • 431 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Cancun

Located on a private beach, Ocean View Apartments – Increíble is in Zona Hotelera, a neighbourhood in Cancun. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Delfines Beach. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Beto Avila Baseball Stadium.

What's nearby

  • Iberostar Cancun Golf Course - 2 min drive - 2.1 km
  • El Rey Ruins - 2 min drive - 2.5 km
  • Delfines Beach - 3 min drive - 2.8 km
  • Aquaworld - 6 min drive - 7.0 km
  • Riviera Cancun Golf Resort - 9 min drive - 7.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 13 min drive

Restaurants

  • ‪Arena Sports Bar - ‬7 min walk
  • ‪Royal Solaris Cancun - ‬6 min walk
  • ‪Marco Polo Restaurante - ‬7 min walk
  • ‪Km 19.5 - ‬13 min walk
  • ‪Soluna Bar - ‬5 min drive

About this property

Ocean View Apartments – Increíble

On private beach with outdoor pool, near Iberostar Cancun Golf Course
When you stay at this beach apartment building, you can enjoy umbrellas and sunloungers. Each apartment offers comforts like a Select Comfort bed and Egyptian cotton sheets, plus free WiFi and a Smart TV with digital channels. Guests can appreciate conveniences, such as a microwave and a coffee/tea maker, and other amenities include a minibar and a pillow menu.
Air-conditioned accommodation at Ocean View Apartments – Increíble offers minibars and a safe. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Cancun apartment provides complimentary wireless Internet access. 30-inch Smart televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan.

Recreational amenities at the apartment include a private beach and an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Amenities

Pool
Parking included
Free WiFi
Air conditioning
Laundry
Spa

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests

Access methods

Access code

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Ocean View Apartments – Increíble have a pool?

Yes, this property has an outdoor pool.

Is Ocean View Apartments – Increíble pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ocean View Apartments – Increíble?

Self-parking is free at this property.

What time is check-in at Ocean View Apartments – Increíble?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM.

What time is check-out at Ocean View Apartments – Increíble?

Checkout is at 11 AM.

Where is Ocean View Apartments – Increíble located?

Nestled on the beach, this Zona Hotelera apartment building is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Iberostar Cancun Golf Course and Delfines Beach. Nichupté Lagoon and El Rey Ruins Trailhead are also within 1 mile (2 km).

Ocean View Apartments – Increíble Reviews

Reviews

7.4

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 31 out of 66 reviews
Rating 8 - Good. 7 out of 66 reviews
Rating 6 - Okay. 9 out of 66 reviews
Rating 4 - Poor. 11 out of 66 reviews
Rating 2 - Terrible. 8 out of 66 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

6.8/10

Communication

Reviews

10/10 Excellent

Enzo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location! Location!
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort, communication

No Hot Water but great view.

Amazing view and comfortable bed but there was no hot water and when we reported the issue nothing was done to fix it or compensate us for our loss.
Stayed 4 nights in Feb 2025

6/10 Okay

Lisa

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, communication
The pool area was awesome. Close beach access

8/10 Good

ZINA

Liked: Cleanliness, amenities, property conditions & facilities, communication
The best part is the view. It is rso gut with n the beach. Great for a quick getaway.
Stayed 1 night in Feb 2024

6/10 Okay

Brian

Disliked: Amenities
Property is great. Rooms are very dated and ours was very dirty.
Stayed 3 nights in Feb 2024

10/10 Excellent

RICARDO

Liked: Cleanliness, room comfort, communication
JUST GREAT WE ARE COMMING BACK
Stayed 2 nights in Dec 2022

10/10 Excellent

Bogdan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
The person on the front desk said, you’re booking is a fake, and I had to be on the phone with Expedia over the hour, they couldn’t understand how come it’s fake, if everything is good. When we came back to the property, and started to argue, whey found my reservation.
Stayed 4 nights in Jan 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, property conditions & facilities, communication
Terrible customer service that is mostly unresponsive.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities, communication
Oceanview beautyful . Restaurant not good, and very expensive, bad food quality.
Stayed 1 night in Jan 2023

4/10 Poor

Hayden

Liked: Cleanliness
Disliked: Communication
The communication is very poor. Checking in was horrible as phone #given wasn’t answered. Less than 24 hrs to go told to use WhatsApp. The tv, safe didn’t work for duration items in suite weren’t supplied as stated. The ad is misleading and overstated. They didn’t tell us about steep stairs to access unit. The lack of replies was the worst as they had my money and didn’t seem to care. The plaza is nice and there are many different owners.
Stayed 14 nights in Feb 2025

10/10 Excellent

Ariadna

Liked: Cleanliness, amenities, property conditions & facilities, communication
INCREDIBLE views is correct! 😍 Some of the common areas need to be updated (like missing ceiling tiles, so I had my doubts when I first walked around to get to my room) but I’m rating the room - you CANNOT beat the views and the service was GREAT! Very easy check in, fast communication and I absolutely LOVED the unit I was assigned. It has been COMPLETELY remodeled and will be staying here again. Room was very comfortable and well-equipped. Waking up to that view is the best thing and the pool is amazing as well. I give the host 10 stars for the quick responses/communication and checking in to see if I needed anything. Housekeeping was good. I felt at home and I’m looking forward to booking here again soon.

2/10 Terrible

Jaspreet

Liked: Cleanliness
Disliked: Property conditions & facilities, communication
Wosrt experience. Waited at main gate for two hours. Host forgot to send us room number and code. Then a shady lady came to show us the room took $350 cad deposit on top of room charges that we paid and left without the details. Stove wire was broken i text to host to let her know and get fixed. She blamed on me. Still waiting on my deposit to get back.
Stayed 2 nights in Feb 2024

2/10 Terrible

szabolcs

Disliked: Cleanliness, amenities, property conditions & facilities
I did reservation for a hotel and I paid. The system changed the date for some season and I wasn’t able to change the date on the reservation. I contacted to customer services and they said no able to contact to the hotel they no have correct number .I was talking to 3 different customer service representative nobody helped me They said I’m not able to change date for my hotel reservations I lost my money I will never use this company again
Stayed 1 night in Aug 2023

4/10 Poor

Hannah

Disliked: Cleanliness, amenities
Check in was easy and well communicated but that was the only good thing about this stay. 3 of us stayed in the room, which had been stated in our booking but the room only had towels for 2. Both times when I WhatsApped for 1 more it was said there was no one available at the time to provide me one . When I went down to reception, they told me they couldn’t provide me anything as the room we were in wasn’t part of the larger complex - so only communication was through WhatsApp. There was a long thick hair attached to one of the mugs when we arrived, a swimsuit hygiene liner still stuck to the cupboard, the stovetop didn’t work and it appeared that someone had cooked eggs in the kettle? (Long white stringy things on the inside sides of the kettle). There was also a mystery cupboard above the wardrobe that looked to be full of old used towels. We had booked for 7 nights but only stayed 3 before we decided we just had to go somewhere else
Stayed 7 nights in Jan 2024

6/10 Okay

Carla Regina

Disliked: Cleanliness, communication
Stayed 5 nights in May 2025

10/10 Excellent

JESUS MARIA

Liked: Cleanliness, room comfort, communication

Todo lo necesario para una buena estancia

Stayed 3 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Oct 2024

8/10 Good

JORGE EDUARDO

Liked: Cleanliness, amenities, property conditions & facilities, communication
La vista es muy bonita. Está un poco descuidado el depa hay que mejorar. Esta seguro y con estacionamiento.
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a little difficult to find initially but once I understood the layout it was fine. The room is clean, neat, well maintained and has incredible views.There is a bodega on site for basic needs. There is restaurant on site overlooking the ocean. There are several restaurants in walking distance. The busses in Cancun are easy to use to go up town for shopping.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeong

Liked: Cleanliness, room comfort, communication
It was in great location. It provides all I need for small kitchen / cooking. It was a little confusing for check in process first becaus there is no reception desk but staff was very helpful. My wife loved this place. View was gorgeous as well as nice pool in the property.
Stayed 5 nights in Dec 2024

10/10 Excellent

Eva

Liked: Cleanliness, room comfort, communication

Seguridad y tranquilidad.

En general es un buen lugar para descansar. Me gustó mucho porque no es un lugar con muchísimas habitaciones. Tiene fácil acceso a la playa, balcón frente al mar, bonita alberca, con elevador, estacionamiento,privacidad. Es modesto, tiene lo necesario, es limpio. Hay vigilancia, los vigilantes son muy amables lo cual se agradece. Al no tener tantos huéspedes. Buscábamos un lugar tranquilo con gente amable y lo encontramos. Tómalo en cuenta si lo que quieres es conocer Cancún, y percnotar en un lugar bonito, seguro y confortable.para mí no es necesario el lujo, la limpieza y seguridad son lo más importante. Gracias a Natalia, anfitriona, excelente persona.
Stayed 5 nights in Dec 2024

8/10 Good

Mario

Liked: Cleanliness
Stayed 4 nights in Mar 2024

6/10 Okay

Eziuz

Stayed 1 night in Mar 2024

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me gustó mucho
Stayed 1 night in Jan 2024

2/10 Terrible

MILTON ALEJANDRO NÚÑEZ

Disliked: Cleanliness, amenities, communication
mal servicio por parte de quien me atendió, sin darme respuesta a mis reclamos
Stayed 4 nights in Nov 2023