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Bay of Palms

Family-friendly aparthotel with outdoor pool and bar/lounge

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Photo gallery for Bay of Palms

Games room
Room
Bathroom
Room
Bathroom

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Air conditioning
  • Barbecue grill

Explore the area

Map
12 Coolgardie Street, Elanora, QLD, 4221
  • Currumbin Wildlife Sanctuary
    ‪3 min drive‬
  • Currumbin Beach
    ‪7 min drive‬
  • Kirra Beach
    ‪13 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪12 min drive‬

Choose your unit

View all photos for Deluxe Lakefront Studio

Room

Deluxe Lakefront Studio

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard 1 bedroom

Room

Standard 1 bedroom

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe 1 bedroom

Room

Deluxe 1 bedroom

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Lakefront 1 bedroom

Bathroom

Standard Lakefront 1 bedroom

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Studio

Room

Standard Studio

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Studio

Room

Deluxe Studio

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Lakefront Studio

Room

Standard Lakefront Studio

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Lakefront 1 bedroom

Room

Deluxe Lakefront 1 bedroom

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Bedrooms

Room

Standard Room, 2 Bedrooms

  • Resort view
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Bedrooms

Room

Deluxe Room, 2 Bedrooms

  • Resort view
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds

View all photos for Standard Lakefront 2 bedroom

Room

Standard Lakefront 2 bedroom

  • Lake view
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds

View all photos for Basic Studio

Room

Basic Studio

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About the area

Gold Coast

Located in Elanora, a neighbourhood in Gold Coast, Bay of Palms is in a shopping district and on the waterfront. The Pines Elanora and Robina Town Centre are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Currumbin Beach and Kirra Beach. Travelling with kids? Don't miss Currumbin Wildlife Sanctuary. Spend some time exploring the area's activities, including whale watching.

What's nearby

  • The Pines Elanora - 1 min walk - 0.1 km
  • Currumbin Wildlife Sanctuary - 3 min drive - 3.0 km
  • Currumbin Beach - 7 min drive - 3.2 km
  • Kirra Beach - 13 min drive - 8.8 km
  • Coolangatta Beach - 14 min drive - 9.3 km

Getting around

  • Varsity Lakes Station - 16 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 12 min drive

Restaurants

  • ‪Iron & Resin Garage - ‬4 min drive
  • ‪Mr Kebabs - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Sushi Train - ‬5 min walk
  • ‪Balter Brewing Company - ‬4 min drive

About this property

Bay of Palms

Family-friendly aparthotel with outdoor pool and bar/lounge
Along with an outdoor pool, this smoke-free aparthotel has a bar/lounge and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, an arcade/games room and express check-out are on-site. Each apartment features free WiFi, a flat-screen TV and a kitchenette with a fridge. Room service, a coffee/tea maker and a ceiling fan are among the other amenities available to guests. Weekly housekeeping is available.
Bay of Palms offers 44 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and an iron/ironing board. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges and kitchenware and utensils. Bathrooms include a shower.

This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include a waterslide and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Parking included
Free WiFi
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per day.

Payment types at the property

Important information

Optional extras

  • Late check-out fee: AUD 50.00 (subject to availability)
  • Rollaway bed fee: AUD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include window guards
This property is professionally cleaned

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Bay of Palms have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

Is Bay of Palms pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Bay of Palms?

Self-parking is free at this property.

What time is check-in at Bay of Palms?

Check-in start time: 2:00 PM; check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Bay of Palms?

Checkout is at 10:00 AM. Late checkout is available for AUD 50.00 (subject to availability).

Where is Bay of Palms located?

This family-friendly Gold Coast aparthotel is located on the waterfront, within 2 mi (3 km) of The Pines Elanora, Currumbin Wildlife Sanctuary and Currumbin Beach. Kirra Beach and Coolangatta Beach are also within 6 mi (10 km).

Bay of Palms Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 256 out of 686 reviews
Rating 8 - Good. 280 out of 686 reviews
Rating 6 - Okay. 93 out of 686 reviews
Rating 4 - Poor. 35 out of 686 reviews
Rating 2 - Terrible. 22 out of 686 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

8.4/10

Communication

Reviews

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stay here regularly, great value for money and wonderful location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, room comfort, communication

Family stay Great location

Great location close to shopping centre. Clean rooms and great pool
Stayed 2 nights in Jan 2025

8/10 Good

Tara

Liked: Communication
Beautiful quiet spot across from the lake. Friendly people.
Stayed 5 nights in Jan 2025

8/10 Good

Garry

Liked: Cleanliness, property conditions & facilities, communication
Enjoyable stay
Stayed 3 nights in Oct 2024

8/10 Good

Juanita

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed my stay lots of hills and beaches to walk.
Stayed 5 nights in Oct 2024

8/10 Good

Sue

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was easy walking distance from car to unit. It was a 2 min walk to the local shopping centre. I found the decor to be on trend and restful. I have previously stayed here at Bay of Palms.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
The unit was very clean and tidy.Plenty of hot water and the bed was comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gemma

Beautiful rooms very friendly people
Stayed 3 nights in Oct 2024

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lakeside view, quiet and comfortable.
Stayed 5 nights in Sep 2024

10/10 Excellent

Danny

Liked: Cleanliness, property conditions & facilities, communication
Awesome place to stay
Stayed 3 nights in Apr 2024

8/10 Good

Janine

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location was very nice.
Stayed 5 nights in Jun 2024

8/10 Good

Diane

Liked: Amenities, property conditions & facilities, communication
Lovely property on the water with a beautiful view. Our room was an adjoining one and we could hear the people staying in the next room through the adjoining door which was a little annoying. Room had been cleaned but had hair and cobwebs on the floor in the bedroom near the bedside table.
Stayed 2 nights in Dec 2024

8/10 Good

Markus

Liked: Cleanliness, communication
We where happy!
Stayed 6 nights in Oct 2024

10/10 Excellent

Dr Lilly

Liked: Cleanliness, room comfort, communication
Truly wish we could have stayed here forever had the nicest damn swim in the creek in front this morning f3el 1 million dollars shall lpok forward to returning
Stayed 3 nights in Oct 2024

10/10 Excellent

Parakram

Liked: Cleanliness, property conditions & facilities, communication
Really nice stay for a family
Stayed 2 nights in Sep 2023

10/10 Excellent

Nick

Liked: Cleanliness, property conditions & facilities, communication
Very friendly lady at reception. No fuss and easy to deal with. Thank u.
Stayed 2 nights in Nov 2024

8/10 Good

Joedine

Liked: Cleanliness, property conditions & facilities, communication
This property is a lovely place to stay.Staff are lovely.Bed was very comfortable.
Stayed 2 nights in Jun 2024

8/10 Good

Celeste

Liked: Cleanliness, amenities, communication
Overall decent place to sleep for a couple of nights. Beds are comfy, shower is hot and good water pressure. Walls in adjoining rooms very thin and can hear everything.
Stayed 2 nights in Sep 2024

4/10 Poor

Mazed

Liked: Communication
Disliked: Amenities, property conditions & facilities
The unit does not have any aircon in the bedroom. No shampoos and room service. Only soaps were provided for three days. As per requirement, I also had to clean the dishes before checkout, which I never experienced at any other accommodation.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Comfortable accommodation

Comfortable, spacious accommodation. Well situated with restaurants, grocery and general shopping all within walking distance.
Stayed 2 nights in Jun 2024

6/10 Okay

Darryl

Liked: Property conditions & facilities, communication
The bed was comfy and the furniture was nice, can't say much for the permanent resident next door. He kept making alot of noise and had the TV up loud. Won't be staying again
Stayed 2 nights in Nov 2024

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities, communication
The view overlooking the lake and having bench tables near the lakes edge, where you could relax and watch the sunset was beautiful.
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, communication
View, facilities, location was all great!!
Stayed 2 nights in Apr 2023

10/10 Excellent

kapene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property, friendly staff, would definitely dtay there again.
Stayed 2 nights in Jul 2022

10/10 Excellent

Shaun

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great value, great location
Stayed 2 nights in Jan 2023