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Hello QT Pounamu

Luxury apartment in Queenstown with free parking

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Photo gallery for Hello QT Pounamu

Living area
Balcony
Exterior
Room
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Dryer
  • Washer
  • Air conditioning
  • Parking included
  • Outdoor space
  • Free WiFi

Explore the area

View in a map
110 Frankton Road, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪12 min walk‬
  • Place, Queenstown Beach
    ‪13 min walk‬
  • Place, Skyline Queenstown
    ‪2 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

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About the area

Queenstown

Located in Queenstown, Hello QT Pounamu is near the airport and near the beach. St Josephs Parish and Williams Cottage are local landmarks, and travellers looking to shop may want to visit Queenstown Mall and Creative Queenstown Arts & Crafts Market. Queenstown Gardens and Queenstown Ice Arena are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and snow tubing.
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What's nearby

  • Queenstown Gardens - 12 min walk - 1.0 km
  • Queenstown Beach - 13 min walk - 1.1 km
  • Queenstown Mall - 15 min walk - 1.3 km
  • TSS Earnslaw Steamship - 18 min walk - 1.5 km
  • Skyline Queenstown - 2 min drive - 1.8 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 7 min drive

Restaurants

  • ‪Cookie Time - ‬14 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Novotel Queenstown Lakeside - ‬13 min walk
  • ‪Speight's Ale House - ‬13 min walk
  • ‪Botswana Butchery - ‬14 min walk

About this property

Hello QT Pounamu

Luxury apartment in Queenstown with free parking
Laundry facilities, express check-out and tour/ticket assistance are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area and multilingual staff assistance are on-site. Each apartment boasts a heated floor and offers free WiFi and a washer/dryer. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences, such as a microwave and a coffee/tea maker.
Hello QT Pounamu offers 2 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Washing machine
Dryer
Parking included
Free WiFi
Air conditioning
Outdoor space

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 50 per night.
Cots (infant beds) are available for NZD 50 per stay

Payment types at the property

Important information

Optional extras

  • Crib (infant bed) fee: NZD 50 per stay
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Is Hello QT Pounamu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hello QT Pounamu?

Self-parking is free at this property.

What time is check-in at Hello QT Pounamu?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Hello QT Pounamu?

Checkout is at 10:00 AM.

Where is Hello QT Pounamu located?

Situated near the airport, this luxury apartment building is within a 10-minute walk of Lake Wakatipu and St Josephs Parish. Queenstown Gardens and Queenstown Beach are also within 15 minutes.

Hello QT Pounamu Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 46 out of 73 reviews
Rating 8 - Good. 15 out of 73 reviews
Rating 6 - Okay. 8 out of 73 reviews
Rating 4 - Poor. 4 out of 73 reviews
Rating 2 - Terrible. 0 out of 73 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

8.6/10

Communication

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Lilly checked us in so pleasant and welcoming The room was just lovely
Stayed 3 nights in Oct 2022

6/10 Okay

Courtney

Liked: Cleanliness, communication
The property was easy to access and it was nice to have a washer and drier in the unit (shared by both units). We found it was clean but small compared to what the pictures lead you to believe. The bed was firmer which to us was not comfortable. The place is walkable to downtown to access shopping and restaurants.
Stayed 4 nights in Feb 2023

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, communication
The property was nice in a good location not far from town center however the studio was smaller than we thought it would be. The single room was just large enough for a king bed, a couple of end tables and 1 chair. There was also a closet and very small kitchenette. The bathroom was a good size and fairly luxurious though. Although small, we made do and it was convenient for us.

4/10 Poor

Elizabeth

Disliked: Amenities, communication
The “premium studio“ was half the size of all the hotel rooms we have stayed in throughout New Zealand. It was more like a college dormitory room. Undecorated, bare walls, tiny. The floor to ceiling blinds did not keep light out and the “garden view“ was a view of the steps up to the room. The walls were thin; we heard our neighbor’s every move. Heater didn’t work. No human contact with staff. No paperwork in room explaining where things were and how to use them.
Stayed 2 nights in Mar 2025

8/10 Good

samantha

Disliked: Communication

Good because of the spectacular view

Hands down the best location for the views to stay that l looked into- just spectacular- balcony is a must at sunset. Bedroom carpet freying & worn, toilet paper & tissues were appalling, massive chip off the basin in bathroom. High star shouldn't provide that type of amenities. We paid a lot aus for 6 nights - you're making money - fix the room to the standards it should be to what is charged. TV at night was garbage, its nice just watch something at night whilst winding down, lots of channels said no connection. Queenstown airport had better products. Appartment was acceptable because of the spectacular view given that & it was a 15 minute walk into town
Stayed 6 nights in Jan 2025

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
The place itself was absolutely beautifully pleace to stay with and awsome view to wake up to every morning
Stayed 12 nights in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, room comfort, communication
Beautiful views. 20 min walk to town
Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort, communication
Photos in the ad show great views. They say every property has a view, but ours did not. It was also very small and did not have hand soap. The staff was friendly though and did allow us to leave baggage with them in town on our last day.
Stayed 3 nights in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, room comfort, communication

Modern, clean & comfortable

Close enough to city centre, very modern & clean. Easy self access too
Stayed 2 nights in Nov 2023

10/10 Excellent

Noel

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed our stay here it was well presented and everything was at hand.
Stayed 3 nights in Nov 2023

4/10 Poor

A

Disliked: Cleanliness, room comfort, communication
Would not book again. Not clean. Plates were dirty and 4 items were chipped. Tea and coffee provided but no sugar and no milk. Toilet roll was empty so had to do that too. Under bed was drink caps and other assorted rubbish . Found this when I dropped my earring and was looking. The aircon was absolutely noisy and had to switch off and use the extra blanket which was chucked in top cupboard in a ball. Very expensive for a shoe box studio with a hard bed. Positives... close to Queenstown, Shared washer/dryer
Stayed 2 nights in Aug 2023

10/10 Excellent

Monty

Liked: Cleanliness, amenities, property conditions & facilities, communication
So pleased to find these apartments, we chose the cheaper non lake facing studio room due to high cost of QT accom , we had 2 nights and absolutely perfect as we were out all day , so no need for amazing view . Absolutely LOVED the washing machine & drier and the safe parking almost outside our door , the location near town was excellent too . HIGHLY recommend.
Stayed 2 nights in Mar 2023

8/10 Good

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Great location.

10/10 Excellent

Sheena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was large and felt at home. 15 min walk into town.
Stayed 2 nights in Nov 2022

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment has everything you need for a great stay,the main bedroom can hear guests in the studio apartment next door but overall a very comfortable stay.
Stayed 6 nights in Oct 2022

8/10 Good

Cheryl

Liked: Cleanliness, communication
TV in main room unable to connect to TV channels. Luckily the outdoor view made for better viewing!!
Stayed 7 nights in Oct 2022

6/10 Okay

Heather

Liked: Property conditions & facilities
Disliked: Communication
It’s not a studio apartment. It’s a small room with some cooking facilities in a small area. There are no signs outside with the name or street number of the property. Could not have found it without the help of a woman from another hotel. I was not sent the check in information. The same woman found this out for me. The room was clean except for the blinds that were thick with dust. Not good value for money.
Stayed 3 nights in Oct 2022

8/10 Good

Alastair

Liked: Cleanliness, amenities, communication
Good walkable distance from Queenstown. Good view. Easy parking. A couple of things need fixing. Fridge door, gas fire takes a few goes to light. But on the whole nice cosy appartement.
Stayed 5 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good views. Good location. Easy walk into town once you cross the road.
Stayed 6 nights in Jul 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Thought we were getting an apartment and we ended up with a single room. Booking information apeared misleading.
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, communication
The property was very tidy and clean. Good parking and location. It was tiny with a handy kitchenette. A little annoyingly though, there were great things like coffee and a sewing kit provided… but no milk or soap! We also didn’t realise that the unit was not serviced.
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Disliked: Amenities, communication
I would never stay here again. Total false advertising about the room. It was tiny with no kitchen. The heat pump didn't work properly, we had to use the stand alone heater constantly. Some power points also didn't work. The shower over the 'bath' (which wasn't a bath and didn't have the plug for it) sprayed everywhere. The TV was so small and so far up the wall it was unusable.
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing service and property
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
We were very pleased with the accomodation provided. The location was stunning, the unit well appointed and clean. An easy walk into town and the lake. Highly recommended
Stayed 4 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

It was good but noisy.

We chose this accomodation because it was relatively cheaper than others for Lake view but there is a trick! We got a ground floor which meant that the Lake view was hardly seen. The mountain view was amazing though. The traffic sound was so bad during the day so not quite a good fit for us where we just wanted to relax and spend some time inside. The heating system was amazing, the bed was comfy, the place was clean and the kitchen was well equipped.
Stayed 6 nights in Apr 2021