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Aparthotel

Randor Residence Tokyo Suites

Aparthotel in Tokyo, near Ueno Park

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Photo gallery for Randor Residence Tokyo Suites

Exterior
Private spa tub
Front of property
Reception
Bathroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Washer
  • Air conditioning
  • Free WiFi

Explore the area

Map
4-37-1 Arakawa, Tokyo, Tokyo Prefecture, 116-0002
  • Ueno Park
    ‪3 min drive‬
  • Sensoji Temple
    ‪4 min drive‬
  • Tokyo Dome
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪24 min drive‬

Choose your unit

View all photos for Family Suite, 3 Bedrooms

Living area

Family Suite, 3 Bedrooms

  • 82 sq m
  • 1 bedroom
  • Sleeps 12
  • 2 Single Beds, 1 Double Bed, 7 Single Futons and 1 Single Sofa Bed

View all photos for Deluxe Suite, 3 Bedrooms

Room

Deluxe Suite, 3 Bedrooms

  • 82 sq m
  • 1 bedroom
  • Sleeps 12
  • 4 Single Beds, 7 Single Futons and 1 Single Sofa Bed

View all photos for Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

Room

Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Room

Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Living area

Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Futons

View all photos for Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Room

Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Beds and 1 Double Bed

View all photos for Exclusive Suite, Multiple Bedrooms, Accessible

Living area

Exclusive Suite, Multiple Bedrooms, Accessible

  • 82 sq m
  • 1 bedroom
  • Sleeps 12
  • 2 Single Beds, 1 Double Bed and 8 Single Futons

View all photos for Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Room

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Single Futons

View all photos for Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

Room

Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

  • 100 sq m
  • 1 bedroom
  • Sleeps 10
  • 2 Double Beds and 6 Single Futons

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About the area

Tokyo

Located in Arakawa, a neighbourhood in Tokyo, Randor Residence Tokyo Suites is near a train station. Tsukiji Outer Market and Tokyo Midtown are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ueno Zoo and Shinjuku Gyoen National Garden. Tokyo Disneyland® and Tokyo DisneySea® are not to be missed.

What's nearby

  • Ueno Park - 3 min drive - 3.5 km
  • Ueno Zoo - 3 min drive - 2.8 km
  • Sensoji Temple - 4 min drive - 3.4 km
  • Tokyo Skytree - 6 min drive - 5.4 km
  • Tokyo Dome - 7 min drive - 6.4 km

Getting around

  • Machiya Station - 6 min walk
  • Machiya-ekimae Station - 7 min walk
  • Tokyo (HND-Haneda) - 47 min drive

Restaurants

  • ‪韓国料理ドヤジ - ‬4 min walk
  • ‪甲州屋酒場 - ‬5 min walk
  • ‪すき家 - ‬4 min walk
  • ‪TRATTRIA SUN - ‬1 min walk
  • ‪COFFEE BATTERY - ‬6 min walk

About this property

Randor Residence Tokyo Suites

Aparthotel in Tokyo, near Ueno Park
Along with concierge services, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Each apartment offers a washing machine and a fridge, plus free WiFi, free wired Internet and a flat-screen TV. Added amenities include a microwave, a stovetop and an electric kettle. Limited housekeeping is available.
Randor Residence Tokyo Suites offers 11 air-conditioned accommodations with complimentary slippers and a hairdryer. Each accommodation is individually furnished and decorated. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

This Tokyo aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis.

Amenities

Washer
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Randor Residence Tokyo Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Randor Residence Tokyo Suites?

Randor Residence Tokyo Suites doesn't offer parking.

What time is check-in at Randor Residence Tokyo Suites?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Randor Residence Tokyo Suites?

Checkout is at 11:00 AM.

Where is Randor Residence Tokyo Suites located?

Located in Arakawa, this aparthotel is 1.2 mi (2 km) from Yanaka Ginza Shopping Street and within 3 miles (5 km) of Sensoji Temple and Tokyo Skytree. Ueno Park is 1.7 mi (2.8 km) away. Machiya-ekimae Station is 7 minutes by foot and Machiya-nachome Station is 9 minutes.

Randor Residence Tokyo Suites Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 98 out of 214 reviews
Rating 8 - Good. 55 out of 214 reviews
Rating 6 - Okay. 34 out of 214 reviews
Rating 4 - Poor. 12 out of 214 reviews
Rating 2 - Terrible. 15 out of 214 reviews

7.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

7.6/10

Communication

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel, well worth the price
Stayed 2 nights in Jan 2025

10/10 Excellent

Korrie

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was very enjoyable for our family vacation!!
Stayed 6 nights in Sep 2024

10/10 Excellent

Anis

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is very strategic.. situated in between 2 stations within less then 500m away. The 7e and self laundry is just across the street… not to forget the plenty of paid parking spaces around the property…Our 2nd stay here and definitely will come and stay again..
Stayed 5 nights in Jan 2025

8/10 Good

Thai

Liked: Cleanliness, property conditions & facilities, communication
The place is clean and close to the train station, 7-eleven
Stayed 3 nights in Nov 2024

10/10 Excellent

matthew

Liked: Cleanliness, property conditions & facilities, communication
Property was great. Would definitely book again.
Stayed 9 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very big space, confortable beds, nice big dinning table, clean.
Stayed 1 night in Apr 2024

8/10 Good

Ice

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good value for money, staff not always the friendlist
Stayed 4 nights in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location! Easy walk to Michiya station with loads of dining and shopping options nearby. A few subway stops away from the heart of Tokyo, far enough to be quiet.Randor was spacious for our family of 5. It was clean. Staff were mostly non-existent but helpfulwhen needed. Id stay here again for sure 😊
Stayed 3 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort, communication

Great hotel

It was an awesome tip and really close to the train station. It was clean and spacious. Our family of five had a blast. It’s a really good place to avoid congestion.
Stayed 4 nights in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great large rooms! Staff was very friendly
Stayed 2 nights in Aug 2023

10/10 Excellent

Emily

Liked: Cleanliness, property conditions & facilities, communication
Very nice and well-cleaned apartment with a very easy check-in process
Stayed 1 night in Mar 2023

10/10 Excellent

Dinesh Kumar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location Also good space. And near by good amentied
Stayed 5 nights in Jan 2023

8/10 Good

Vincent

Liked: Cleanliness, amenities, property conditions & facilities, communication
A room that was spacious yet cozy. Amazing bath amenities. Excellent for a first time stay in Tokyo, I would come back again!!
Stayed 6 nights in Nov 2023

8/10 Good

Suzanne

Liked: Cleanliness, property conditions & facilities, communication
We chose this because they had a room that would fit the 5 of us. It wasn't fancy, but it was convenient, clean and well run.
Stayed 3 nights in Jan 2024

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice staff. 7/11 right outside makes it even better.
Stayed 9 nights in May 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities, communication
Good clerk.
Stayed 1 night in May 2024

2/10 Terrible

Aaron

Disliked: Cleanliness, property conditions & facilities
Very dirty and no parking space.
Stayed 1 night in Nov 2024

10/10 Excellent

Charleen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Right across 7-11, great place for a family. Spacious and provides the basic amenities. It’s about a 10-15min walk to mikawashima station and Machiya station about 5-7 min walk from apartment.
Stayed 6 nights in Nov 2023

2/10 Terrible

jane

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
This property is terribly dirty. I am serious. Could not sit on the sofa, lay down on blankets because it was so dirty, full of mold. I am not kidding.
Stayed 3 nights in Nov 2024

10/10 Excellent

storm

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel was overall pretty clean. Could’ve used one last quick vacuuming prior to our check in. Kitchen was great and made it easy to save money on eating out. Fridge was nice and cold and freezer made it easy to keep treats frozen. Microwave made it easy to warm up instant rice. I also emailed the hotel 1 month prior to check in as I wanted to have packages delivered there to be held for when I arrive and they graciously allowed me to do so. Only downside was having to walk up a flight of stairs as our room was on the second floor and the elevators only appeared to stop on 3rd floor and above. Overall, the area is great, there’s multiple konbinis within walking distance, with a 711 being directly across the street. Machiya train station is about a 4 minute walk and there are numerous grocery stores within walking distance as well.
Stayed 9 nights in Dec 2024

6/10 Okay

Larissa

Disliked: Property conditions & facilities
Staff were friendly. The room was very large completed to other locations we stayed but there was a distinct smell like sewage in one area that was very strong. We liked that it was close to the subway and 7-11. It would have been helpful to have a few more towels or a standing mirror somewhere. Our flight was delayed 20 hours and the hotel said they do not refund even though we couldn’t arrive on time.
Stayed 3 nights in Mar 2024

6/10 Okay

ks

Disliked: Cleanliness, amenities
Overall unclean in the Japanese hospitality standard. Very noticeable stains on walls (especially kitchen area). Bedsheets had various stains, some towels did not smell fresh and had holes in it. Zero housekeeping during stay. Room was spacious though.
Stayed 5 nights in Jul 2024

8/10 Good

Thanh

Liked: Property conditions & facilities, communication
Place was fine, decent stay for 4 nights in Tokyo. The unit was a bit dirty (lots of dust in certain areas, stains on walls), and noise was a problem (can hear people talking and chairs scraping in adjacent units; party going on our first night, can hear lots of people running up and down the stairs, singing, and being rowdy until past 2 AM). Other than that, reception was helpful, no issues checking in or out, and unit is updated with good amenities.

8/10 Good

Stephen Lovell

Disliked: Cleanliness, property conditions & facilities
We stayed for 11 days. Great access to 7/11, train station and restaurants in the area. The hotel staff were friendly and nice. The room I stayed in was a one bed, 3 futon room. The carpet was stained, the futon had stains along with the comforter, the bed mattress had stains. We had a drip bucket right outside our door that was collecting water from thre leaving roof that smelled everyday we passed it. The hot water worked the first day and we called for assistance on day 9 for hot water help, which staff helped with. The bidet was amazing, especially for my mother who is 78 years old. I liked the city advertisements they had at the front desk that showed you how to get to the city and what attractions or food is available and at what time. That was very helpful when figuring out where to travel for the day.
Stayed 10 nights in Oct 2024

6/10 Okay

CHERRY

Disliked: Amenities, communication
Stayed for five nights and the place is close to train stations and have convenient store just infront of the hotel.. the only thing I didn't like was the futons have blood stains and the room is not cleaned up enough. It's dusty on top of the air conditioner and they didn't have enough towels for the people I included in the reservation.. I would be nice if they have house keeping service at least every other and add more towels and kitchen towels too.
Stayed 6 nights in Mar 2024