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Randor Residence Tokyo Suites

Aparthotel in Tokyo, near Ueno Park

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Photo gallery for Randor Residence Tokyo Suites

Room
Living area
In-room dining
Bathroom
Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Washer
  • Air conditioning
  • Free WiFi
The current price is S$110
22 Jun - 23 Jun

Explore the area

Map
4-37-1 Arakawa, Tokyo, Tokyo Prefecture, 116-0002
  • Ueno Park
    ‪3 min drive‬
  • Sensoji Temple
    ‪4 min drive‬
  • Tokyo Dome
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪24 min drive‬

Choose your unit

View all photos for Family Suite, 3 Bedrooms

Living area

Family Suite, 3 Bedrooms

  • 82.0 sq m
  • 1 bedroom
  • Sleeps 12
  • 2 Single Beds, 1 Double Bed, 7 Single Futons and 1 Single Sofa Bed

View all photos for Deluxe Suite, 3 Bedrooms

Room

Deluxe Suite, 3 Bedrooms

  • 82 sq m
  • 1 bedroom
  • Sleeps 12
  • 4 Single Beds, 7 Single Futons and 1 Single Sofa Bed

View all photos for Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

Room

Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

  • 33.0 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Room

Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Living area

Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Futons

View all photos for Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Room

Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Beds and 1 Double Bed

View all photos for Exclusive Suite, Multiple Bedrooms, Accessible

Living area

Exclusive Suite, Multiple Bedrooms, Accessible

  • 82 sq m
  • 1 bedroom
  • Sleeps 12
  • 2 Single Beds, 1 Double Bed and 8 Single Futons

View all photos for Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Room

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Single Futons

View all photos for Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

Room

Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

  • 100 sq m
  • 1 bedroom
  • Sleeps 10
  • 2 Double Beds and 6 Single Futons

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About the area

Tokyo

Located in Arakawa, a neighbourhood in Tokyo, Randor Residence Tokyo Suites is near a train station. Ginza Six and Toyosu Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ueno Zoo and Shinjuku Gyoen National Garden. KidZania Tokyo and Tokyo Disneyland® are not to be missed.

What's nearby

  • Ueno Park - 3 min drive - 3.5 km
  • Ueno Zoo - 3 min drive - 2.8 km
  • Sensoji Temple - 4 min drive - 3.4 km
  • Tokyo Skytree - 6 min drive - 5.4 km
  • Tokyo Dome - 7 min drive - 6.4 km

Getting around

  • Machiya Station - 6 min walk
  • Machiya-ekimae Station - 7 min walk
  • Tokyo (HND-Haneda) - 47 min drive

Restaurants

  • ‪韓国料理ドヤジ - ‬4 min walk
  • ‪甲州屋酒場 - ‬5 min walk
  • ‪すき家 - ‬4 min walk
  • ‪TRATTRIA SUN - ‬1 min walk
  • ‪COFFEE BATTERY - ‬6 min walk

About this property

Randor Residence Tokyo Suites

Aparthotel in Tokyo, near Ueno Park
Along with concierge services, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Each apartment offers a washing machine and a fridge, plus free WiFi, free wired Internet and a flat-screen TV. Added amenities include a microwave, a stovetop and an electric kettle. Limited housekeeping is available.
Randor Residence Tokyo Suites offers 11 air-conditioned accommodations with complimentary slippers and a hairdryer. Each accommodation is individually furnished and decorated. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

This Tokyo aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis.

Amenities

Washer
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Randor Residence Tokyo Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Randor Residence Tokyo Suites?

Randor Residence Tokyo Suites doesn't offer parking.

What time is check-in at Randor Residence Tokyo Suites?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Randor Residence Tokyo Suites?

Checkout is at 11:00 AM.

Where is Randor Residence Tokyo Suites located?

Located in Arakawa, this aparthotel is 0.8 mi (1.2 km) from Nippori Textile Town and within 3 miles (5 km) of Sensoji Temple and Tokyo Skytree. Ueno Park is 1.7 mi (2.8 km) away. Machiya-ekimae Station is 7 minutes by foot and Machiya-nachome Station is 9 minutes.

Randor Residence Tokyo Suites Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 97 out of 201 reviews
Rating 8 - Good. 50 out of 201 reviews
Rating 6 - Okay. 29 out of 201 reviews
Rating 4 - Poor. 11 out of 201 reviews
Rating 2 - Terrible. 14 out of 201 reviews

7.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

7.6/10

Communication

Reviews

8/10 Good

KAY MENG

Liked: Cleanliness, property conditions & facilities, communication
Stay 3 nights in this apartment hotel. Front desk open only normal hours and staff was friendly to guide us on self-check-in. Room size was ok for 5 adults, it's clean and beddings are comfortable. The room comes with a pantry well-equipped with 2-in-1 oven, fridge, stove, sink, cups, plates & cutlery and washer. Minor drawback is that there is no complimentary drinking water, coffee/tea, and there is no daily cleaning services nor amenities which is typical for apartment type hotel, but it's ok as we're staying only 3 nights. There is limited eateries/restaurant in the vicinity but there are a couple of of 24hr convenience stores nearby. As we're driving, we are able to park our car in the small pay car park beside the hotel, so it's quite convenient though the parking fee is a little expensive as in the case of most part of Tokyo, especially in the city area. Overall, we're happy with our stays and will consider the hotel for our future trip.

10/10 Excellent

Dinesh Kumar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location Also good space. And near by good amentied
Stayed 5 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and toilet is clean and spacious. Was a little upset when given a room at 2nd storey without lift. No seats at lobby for guests waiting for our transport.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The room was spacious and clean.and the best is the location of the hotel where 7-11 is just right opposite.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, about 5 mins walk to Machiya station Exit 3. Many restaurant near the Metro station (Freshness burger, McDonald etc). 7-11 was directly opposite the building. Room was clean but the bathroom was choke/flooded after 2-3 days of stay. Overall still a good place to stay. Highly recommended.
Stayed 8 nights in Nov 2018

6/10 Okay

Fumie

Liked: Communication
Disliked: Amenities, property conditions & facilities
部屋は広く、寝具もたくさんあり助かりました。 ありがとうございます。目の前にセブンイレブンがあり、必要なものはこちらで揃えられました。 2点気になる点が。 1点目は、お風呂の排水溝です。湯船のお湯を流すと、排水溝から洗い場に逆流してしまい、排水溝の汚れとともに汚水があがってきました。 湯船のお湯の量かもしれないが嫌でした。 2点目は、寝室のエアコンです。 作動するのですが、すぐに調子が悪くなり、エアコン本体のライトが点滅してしまいました。暖房をつけても、夜寒かったのが残念でした。 その他については特にありません。部屋が広くゆったりできて良かったです。
Stayed 1 night in Feb 2025

6/10 Okay

Elizabeth

Stayed 3 nights in Dec 2024

10/10 Excellent

HYUNBEEN

Liked: Cleanliness, room comfort, communication
전반적으로 깔끔해서 마음에 들었음 12인실이라 그런지 8명이서 사용했는데 넉넉했고, 특히 침대 방을 사용한 친구들 만족도가 높았음 나는 바닥에 요 깔고 자는 걸 좋아하는데 이 쪽 방이 4명 분 요가 깔려서 충분히 넓게 잤음 전자렌지, 전기포트, 냉장고, 전기렌지 등 일반 가정집 정도의 주방 설비는 다 있었고 화장실과 욕실은 분리되어있는 일본식. 체크인/체크아웃 시에도 친절히 안내 받았고, 크게 불편함도 못 느꼈고 친구들 평가도 좋았음. 특히 숙소 바로 앞 길건너에 세븐일레븐, 좀 걸어가면 패밀리마트가 있어서 편의점 순회하기 좋았고 도보로 6분 정도 거리에 마치야 역(치요다 선)이 있어서 아키하바라나 이케부쿠로같은 주요 관광지 방문도 용이한 게 장점. 나리타 공항도 스카이액세스선으로 1번 갈아타면 바로 갈 수 있음. 다음에 또 일본여행을 이 정도 인원으로 온다면 재방문의사 있음
Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel, well worth the price
Stayed 2 nights in Jan 2025

10/10 Excellent

Anis

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is very strategic.. situated in between 2 stations within less then 500m away. The 7e and self laundry is just across the street… not to forget the plenty of paid parking spaces around the property…Our 2nd stay here and definitely will come and stay again..
Stayed 5 nights in Jan 2025

8/10 Good

Elizabeth

Liked: Cleanliness, room comfort, communication
Location was alittle but further then expected The train noise was hard The size was Fantastic for a group of 7.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location! Easy walk to Michiya station with loads of dining and shopping options nearby. A few subway stops away from the heart of Tokyo, far enough to be quiet.Randor was spacious for our family of 5. It was clean. Staff were mostly non-existent but helpfulwhen needed. Id stay here again for sure 😊
Stayed 3 nights in Jan 2025

6/10 Okay

コウジ

Disliked: Property conditions & facilities, communication
301のトイレの鍵がつかえなかったのが残念でした！湯船も欲しいかったです！
Stayed 1 night in Jan 2025

6/10 Okay

ゆか

Stayed 1 night in Jan 2025

6/10 Okay

Eunju

Disliked: Cleanliness
호텔위치가 역이랑 가까워 다른곳으로 이동하기에는 매우 편리했어요. 마치야역 근처에 마트와 음식점들이 많아서 음식을 사먹기에도 좋았습니다. 하지만, 숙소내부의 청결상태는 별로였어요. 화장실이나 욕실이 지저분했습니다. 침구는 편안해서 잘만했어요. 가족4명이 한방에서 자기에는 편리했어요.
Stayed 3 nights in Dec 2024

8/10 Good

Masayuki

Liked: Property conditions & facilities, communication
翌日の換気扇のところの黒ずみが気になった
Stayed 1 night in Dec 2024

10/10 Excellent

storm

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel was overall pretty clean. Could’ve used one last quick vacuuming prior to our check in. Kitchen was great and made it easy to save money on eating out. Fridge was nice and cold and freezer made it easy to keep treats frozen. Microwave made it easy to warm up instant rice. I also emailed the hotel 1 month prior to check in as I wanted to have packages delivered there to be held for when I arrive and they graciously allowed me to do so. Only downside was having to walk up a flight of stairs as our room was on the second floor and the elevators only appeared to stop on 3rd floor and above. Overall, the area is great, there’s multiple konbinis within walking distance, with a 711 being directly across the street. Machiya train station is about a 4 minute walk and there are numerous grocery stores within walking distance as well.
Stayed 9 nights in Dec 2024

8/10 Good

Lei S

Liked: Room comfort, communication
Stayed 9 nights in Dec 2024

4/10 Poor

David Daniel

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Tiene buena accesibilidad, lamentablemente el cuarto era muy sucio asientos muy sucios tenía un aroma a humedad, entendía el que no hicieran limpieza durante la estancia pero que al llegar encuentres la habitación sucia es muy diferente las colchonetas con manchas de sangre y en general muy sucio. Soy de México y esperaba un poco más puesto que ya había estado en otros hoteles y airbnb en Japón y dejó mucho que desear. Es espacioso pero sucio.
Stayed 4 nights in Nov 2024

10/10 Excellent

kaykay@gmail.com

Liked: Cleanliness, amenities, property conditions & facilities, communication
家族7人で泊まりましたが、充分な広さがあり快適でした。目の前のコンビニも重宝しました。
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were extremely helpful and polite the entirety of the stay. Late checkout of 11:00 was much appreciated and we were allowed to leave our luggage at the hotel until we left later in the evening, meaning we could do some last-minute shopping. The rooms were exactly as advertised with no hidden surprises and well maintained, excellent value. I definitely would stay here again if I ever come back to Tokyo in the future.
Stayed 5 nights in Nov 2024

2/10 Terrible

jane

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
This property is terribly dirty. I am serious. Could not sit on the sofa, lay down on blankets because it was so dirty, full of mold. I am not kidding.
Stayed 3 nights in Nov 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, room comfort, communication

Overall a good stay.

Location is good. Near Machiya station, short walk. Chiyoda Line, Keisei Line and Sakura Tram Line. Supermarket, mall, 7-11 just opposite. 15min walk nearby hospital, clinics etc. Downside is Ambulance, Fire engines, police vehicles all pass by frequently. Sirens and lights. Above ground train rattles by until service ends past midnight. Can be noisy if you’re sensitive. Washing machine only. No dryer, not many hangers but hanging rack was adequate for 4-5 pax. Stove was a little tricky to use but that’s just unfamiliar design. It works well. Pots were clean. Utensils and crockery were clean. Futons and bedding were excellent. Very comfortable and enough futons for 7 pax. Front desk manned by young people. English was ok.
Stayed 7 nights in Nov 2024

8/10 Good

Thai

Liked: Cleanliness, property conditions & facilities, communication
The place is clean and close to the train station, 7-eleven
Stayed 3 nights in Nov 2024