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Hollywood Mirage - Excel Hotels & Resorts

Suburban aparthotel with 2 outdoor pools and full-service spa

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Photo gallery for Hollywood Mirage - Excel Hotels & Resorts

Bathroom
Room
Bathroom
Buffet
Buffet

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle Sierra Nevada, sn, Arona, Santa Cruz de Tenerife, 38650
  • Los Cristianos Beach
    ‪19 min walk‬
  • Siam Park
    ‪6 min drive‬
  • Las Vistas Beach
    ‪7 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪13 min drive‬

Choose your unit

Apartments 2 Bedrooms vista mar (1+1)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

Apartments 2 bedroom vista mar (3)

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

Apartments 1 bedroom vista mar (3)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Apartments studio vista mar (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Apartments 2 Bedrooms vista mar (2)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

Apartment 2 Bedrooms vista mar (5)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Apartment 2 Bedrooms vista mar (4+1)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Apartment 2 Bedrooms vista mar (4)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Apartment 2 Bedrooms vista mar (3+2)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Apartment 2 Bedrooms vista mar (3+1)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Apartment 2 Bedrooms vista mar (2+3)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Apartments 1 bedroom vista mar (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

Apartment studio vista mar (1+1)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Apartment 2 bedrooms vista mar (2+2)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Apartment 2 Bedrooms vista mar (1+3)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Apartment 2 Bedrooms vista mar (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

Apartment 1 bedroom vista mar (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Apartment 2 Bedrooms vista mar (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

Apartment 2 Bedrooms vista mar (1+4)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Apartament 2 Bedrooms vista mar

  • 2 bedrooms
  • Sleeps 1
  • 1 Queen Bed and 2 Single Beds

Apartament 1 bedroom vista mar

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed and 1 Single Sofa Bed

Apartment 1 bedroom vista mar (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Apartment 1 bedroom vista mar (1+1)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

Apartament studio vista mar

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Apartment 2 bedrooms (3+2)

Room

Apartment 2 bedrooms (3+2)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (1+4)

Room

Apartment 2 bedrooms (1+4)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (5)

Room

Apartment 2 bedrooms (5)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (2+3)

Room

Apartment 2 bedrooms (2+3)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (4+1)

Room

Apartment 2 bedrooms (4+1)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 1 bedroom (2)

Room

Apartment 1 bedroom (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment 1 bedroom (1+1)

Room

Apartment 1 bedroom (1+1)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment 1 bedroom (3)

Room

Apartment 1 bedroom (3)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment 2 bedrooms (3+1)

Room

Apartment 2 bedrooms (3+1)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (2+2)

Room

Apartment 2 bedrooms (2+2)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (1+3)

Room

Apartment 2 bedrooms (1+3)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (2)

Room

Apartment 2 bedrooms (2)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (1+1)

Room

Apartment 2 bedrooms (1+1)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (3)

Room

Apartment 2 bedrooms (3)

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (4)

Room

Apartment 2 bedrooms (4)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment studio (2)

Room

Apartment studio (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment studio (1+1)

Room

Apartment studio (1+1)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment 1 bedroom (1+2)

Room

Apartment 1 bedroom (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment 1 bedroom (2+1)

Room

Apartment 1 bedroom (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment 2 bedrooms (2+1)

Room

Apartment 2 bedrooms (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms (1+2)

Room

Apartment 2 bedrooms (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 2 bedrooms

Room

Apartment 2 bedrooms

  • 2 bedrooms
  • Sleeps 1
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment 1 bedroom

Room

Apartment 1 bedroom

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment studio

Room

Apartment studio

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

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About the area

Arona

Located in Arona, Hollywood Mirage - Excel Hotels & Resorts is in the suburbs and near the beach. While the natural beauty of Los Cristianos Beach and Las Vistas Beach can be enjoyed by anyone, those looking for an activity can explore Golf del Sur Course. Travelling with kids? Consider Siam Park, or check out an event or a game at Estadio Antonio Domínguez Alfonso. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Los Cristianos Beach - 19 min walk - 1.6 km
  • Siam Park - 6 min drive - 4.9 km
  • Las Vistas Beach - 7 min drive - 3.3 km
  • Fañabé Beach - 8 min drive - 7.0 km
  • Playa de las Américas - 11 min drive - 3.6 km

Getting around

  • Tenerife (TFS-Tenerife South) - 13 min drive

Restaurants

  • ‪The Vault Bar Tenerife - ‬8 min walk
  • ‪Mercado la Pepa - ‬6 min walk
  • ‪Olive Garden Deli - ‬6 min walk
  • ‪Los Corzos - ‬10 min walk
  • ‪Restaurante Pailebot - ‬17 min walk

About this property

Hollywood Mirage - Excel Hotels & Resorts

Suburban aparthotel with 2 outdoor pools and full-service spa
Along with 2 outdoor pools, this aparthotel has a full-service spa and a restaurant. Free WiFi in public areas, a free area shuttle and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a balcony and a coffee/tea maker. Limited housekeeping is available.
Hollywood Mirage - Excel Hotels & Resorts offers 335 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

This Arona aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.

Amenities

Pool
Kitchen
Free WiFi
Restaurant
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 6.5 for children
  • Housekeeping is available for an additional fee and varies based on unit size
  • In-room safe fee: EUR 12 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Property Registration Number A38083101

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Hollywood Mirage - Excel Hotels & Resorts have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hollywood Mirage - Excel Hotels & Resorts pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hollywood Mirage - Excel Hotels & Resorts?

This property doesn't offer parking.

What time is check-in at Hollywood Mirage - Excel Hotels & Resorts?

Check-in start time: 5:00 PM; check-in end time: noon.

What time is check-out at Hollywood Mirage - Excel Hotels & Resorts?

Checkout is at 11:00 AM.

Where is Hollywood Mirage - Excel Hotels & Resorts located?

This family-friendly Arona aparthotel is located near the beach, within 1 mi (2 km) of Playa De Los Tarajales and Los Cristianos Beach. Siam Park is 2.7 mi (4.4 km) away.

Hollywood Mirage - Excel Hotels & Resorts Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 338 out of 777 reviews
Rating 8 - Good. 304 out of 777 reviews
Rating 6 - Okay. 92 out of 777 reviews
Rating 4 - Poor. 28 out of 777 reviews
Rating 2 - Terrible. 15 out of 777 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

8.6/10

Communication

Reviews

4/10 Poor

Brian

Disliked: Communication
Stayed 1 night in Feb 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely , but location wise very uphill
Stayed 3 nights in Feb 2025

2/10 Terrible

Steve

Disliked: Cleanliness, room comfort, communication

Worst hotel room I have ever stayed in.

Stayed 4 nights in Feb 2025

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities, communication
Stayed 5 nights in Feb 2025

10/10 Excellent

Darrell

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly and helpful staff, clean rooms really good sized and well equipped. Beds very comfy. Good pool area, bar prices good. Free bus to and from beach with friendly drivers. We would definitely stay here again. Thank you Darrell & Sarah
Stayed 7 nights in Jan 2025

10/10 Excellent

Anne Marie

Liked: Cleanliness, room comfort, communication
Excellent no complaints
Stayed 6 nights in Feb 2025

10/10 Excellent

Martine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super accueil bien accommodant, personnel qui son max pour nous aider un seul reproche c’est que l’on offre pas de breuvage pour l’option souper on foi payer même pour l’eau
Stayed 13 nights in Jan 2025

10/10 Excellent

Esmat Zerin

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great time over there. Nice apartment
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

A nice, safe hotel.

Lovely hotel but the late check in and early check out times need adjusting to match other hotels. 5 pm is very late and 11 a bit early!
Stayed 2 nights in Feb 2025

10/10 Excellent

neil

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed for a week and absolutely loved it. The staff were extremely friendly and helpful and the Hotel itself was so clean with lots of facilities. The apartment was really spacious with an open plan kitchen diner lounge area. Again all very clean and welcoming. The food in the hotel was really nice and plenty of choice. Would highly recommend a stay for either a couple or family.
Stayed 7 nights in Feb 2025

10/10 Excellent

Ingrida

Liked: Room comfort, communication
Stayed 6 nights in Feb 2025

6/10 Okay

Josephine

Liked: Cleanliness, communication
Disliked: Amenities
Room was very nice studio apartment. Beds comfy, shower poerful. We were in a low down apartment with no view and didnt get the sun. Nice terrace with table, chairs and sunloungers but pointless as in the shade all day.
Stayed 7 nights in Feb 2025

8/10 Good

JOHANNES

Liked: Cleanliness, amenities, property conditions & facilities, communication
De accommodatie is prima, 3 zwembaden Schone kamer en handdoeken. Ontbijt was prima, maar erg druk. Diner was buffetvorm, zeer uitgebreid maar helaas erg veel eten niet warm maar lauw, zeer jammer.
Stayed 7 nights in Jan 2025

8/10 Good

Martti

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeanette Marie

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed at Hollywood Mirage for 3 weeks - working & holiday. Room was really good (had a duplex 1 bedroom apartment) had all we needed and a fantastic view out to sea. Reception staff very helpful. Pool staff great (went to pool 3) little bar at pool 3 was really good. Our lady who cleaned our room was fantastic - a very lovely stay
Stayed 21 nights in Jan 2025

8/10 Good

Rosanna

Liked: Property conditions & facilities, communication
Stayed 7 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Vi hadde en fin leilighet med havutsikt,og nydelig solnedgang. Fint bassengområde. God og rikholdig frokost,men ganske kaldt i frokost rommet. Hyggelig personale.
Stayed 3 nights in Jan 2025

8/10 Good

elizabeth claire

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, quite dated now, needs a little tlc. Amazing views from hotels. Crazy hills but already knew that breakfast was ok, could have done with being warmer. Few activities around the pool. Very very quiet in the evenings.
Stayed 6 nights in Jan 2025

10/10 Excellent

Jared

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Jan 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good facilities, friendly reception & everything needed in the appartment
Stayed 4 nights in Jan 2025

10/10 Excellent

Lee

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jan 2025

8/10 Good

Kay

Liked: Cleanliness, room comfort

A short but pleasant stay

Our accommodation was lovely and spacious with great views of the pool, sea and glorious sunsets. The staff were mostly pleasant and helpful - but there wasn’t a lot of information given at the check in (it was quite busy though ) and we were chastised by a member of the dining room staff for not having a room card at dinner (which it turned out we were not given - in error - at check in ) Also, we didn’t know about paying extra for the barbecue menu on Wednesday night….which we would have been happy to do… but we had chosen from the regular menu before we realised there was an option. We discovered that there was a microwave for guests to use to reheat their food (which was sometimes a little colder than I would have liked) but not til day 3. The dining room staff could be a little more informative and helpful. One or two staff stood out as being very customer friendly - one of the bar men that served us lunch on our first day, and the reception staff who handled enquiries very efficiently. Overall, there was a relaxed and friendly atmosphere - many guests we met have visited on previous occasions and they were very happy to return. The complimentary bus service to the beach was excellent and there was nightly entertainment. After dark it was quiet and we were not disturbed on any night. I would return to this hotel - and enjoy it even better now that I know the rules!
View from balcony
Stayed 3 nights in Jan 2025

6/10 Okay

Anna

Liked: Cleanliness, room comfort, communication
Stayed 6 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, communication

Good stay at Hollywood Mirage (Jan’25)

We (couple late-20s) had a good stay at Hollywood Mirage at the end of January (four nights), the hotel is cheap and cheerful. The hotel is at the top of a large hill and a ~15/20 min walk from the beach, we didn’t mind this but something to be mindful of. The grounds were easy to get around and the ‘basic’ room was a good size with all required amenities (bath towels, kitchen utensils, fridge freezer, iron). There was an extra cost for use of the safe. We booked a room with a Queen Bed but this turned out to be two big-single beds pushed together (we were hoping for a single queen mattress), but this wasn’t too bad for four nights. Three pools to choose from, all of which were well maintained. There is an extra charge for pool/beach towels (we bought our own). Staff were friendly and pool side entertainment was good. Parking is free on the streets surrounding the hotel. There is a supermarket on site or just down the road, we opted for no food/drink included and instead made use of the kitchen facilities in the room when eating/cooking. Would recommend for a cheap trip away and would recommend getting a car to explore the area.
Stayed 4 nights in Jan 2025