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StayInn City Aldgate

Apartments with kitchens, near Tower of London

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Photo gallery for StayInn City Aldgate

Living area
Exterior
Balcony view
Living area
Private kitchen

Reviews

5.6 out of 10

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Free WiFi
S$117
includes taxes & fees
27 Aug - 28 Aug

Explore the area

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6 Bromehead Street, London, England, E1 2PQ
  • Tower of London
    ‪3 min drive‬
  • Tower Bridge
    ‪4 min drive‬
  • London Bridge
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Choose your unit

View all photos for Apartment, 2 Bedrooms, Balcony

Room

Apartment, 2 Bedrooms, Balcony

  • 630 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms

Living area

Apartment, 2 Bedrooms

  • 590 sq ft
  • Sleeps 4
  • 2 Double Beds

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Room

Penthouse, 2 Bedrooms

  • 764 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

Room

Deluxe Apartment, 1 Bedroom

  • 527 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the area

London

Located in Tower Hamlets, a neighbourhood in London, StayInn City Aldgate is near the airport and near a metro station. Oxford Street and Kensington High Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sky Garden and London Eye. Check out an event or a game at ExCeL Exhibition Centre, and consider making time for ZSL London Zoo, a top attraction not to be missed.
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What's nearby

  • Tower of London - 3 min drive - 1.7 km
  • Liverpool Street - 4 min drive - 2.0 km
  • Tower Bridge - 4 min drive - 2.0 km
  • London Bridge - 6 min drive - 3.0 km
  • The Shard - 7 min drive - 3.3 km

Getting around

  • Shadwell Station - 6 min walk
  • Shadwell DLR Station - 6 min walk
  • London (LCY-London City) - 21 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Eat Well at Royal London - ‬7 min walk
  • ‪George Tavern - ‬2 min walk
  • ‪Etre - ‬6 min walk
  • ‪Querky Cafe - ‬6 min walk

About this property

StayInn City Aldgate

Apartments with kitchens, near Tower of London
This smoke-free apartment building features laundry facilities and free Wi-Fi in public areas. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and an electric kettle. Weekly housekeeping is available.
StayInn City Aldgate offers 15 accommodations with washers/dryers and a hairdryer. Each accommodation is individually decorated. Beds feature premium bedding. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

This London apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. 42-inch flat-screen televisions come with digital channels. Housekeeping is provided on a weekly basis.

Amenities

Kitchen
Washing machine
Dryer
Free WiFi

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 500 will be collected before check-in.
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Is StayInn City Aldgate pet-friendly?

No, pets are not allowed at this property.

What time is check-in at StayInn City Aldgate?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at StayInn City Aldgate?

Checkout is at 10:00 AM.

Where is StayInn City Aldgate located?

Located in Tower Hamlets, this apartment building is within 1 mi (2 km) of Brick Lane and Tower of London. Tower Bridge and Liverpool Street are also within 2 miles (3 km). Shadwell DLR Station is 6 minutes by foot and Whitechapel Underground Station is 12 minutes.

StayInn City Aldgate Reviews

Reviews

5.6
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 22 out of 156 reviews
Rating 8 - Good. 39 out of 156 reviews
Rating 6 - Okay. 22 out of 156 reviews
Rating 4 - Poor. 19 out of 156 reviews
Rating 2 - Terrible. 54 out of 156 reviews

6.6/10

Cleanliness

5.8/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

4.8/10

Communication

Reviews

8/10 Good

Lucy

Disliked: Cleanliness, communication
Location as expected perhaps a bit expensive no many basic in the kitchen
Stayed 19 nights in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, room comfort, communication

Ok stay

Our stay at this property was ok we stayed for a friends birthday weekend. Facilities were standard tv only had freebies channels not smart like explained in the description and WiFi was not working for the duration of the stay but other than that it was fine.
Stayed 2 nights in May 2025

2/10 Terrible

Howard

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I didn't realise but when I tried to check into the property, the area around it felt quite unsafe
Stayed 1 night in May 2025

8/10 Good

Stephen

Liked: Cleanliness, communication

Overall was a great stay

Our stay was lovely apart from the bed was too soft so it wasn’t very comfortable to sleep on with my arthritis. Also the fire alarm waking us up very early (just before 8am) and was in the street cold for nearly an hour as the fire brigade could not stop it as no instructions were in the building for zones and they were failing to reach buildings manager. That was not a nice experience to the end of our stay especially as we have had to rush to catch our train home.
Stayed 1 night in Apr 2025

6/10 Okay

Ruby

Liked: Room comfort
Disliked: Communication

Would book again as last resort if no where else

The apartment was in good condition. However, TV viewing was disrupted, the remote control battery was not working, and the sofa was too small, uncomfortable, and too low. There is no TV in the bedroom, curtains are needed for privacy in the living room, and milk or basic food is unavailable for guests arriving late. Large deposit requirements are not made obvious until you've paid, and there is a complex process where all guest details and proofs have to be sent. This is feasible if it’s a holiday stay, but it is not convenient for others. WiFi access was not easy to spot. It is not clear when I will get the deposit back, either.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Great stay

Accommodation was excellent value for money. A lot of traffic noise and only 1 pillow each on our bed. However the whole process was great, well communicated with and easy collection of keys and access to building.
Stayed 2 nights in Apr 2024

10/10 Excellent

andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had read some dreadful reviews on here re this accommodation and I can only assume they were false as the place could not have been any better it met the description accurately and all the steps were in place to make our stay perfect Thanks Andy and Cheryl
Stayed 1 night in Jul 2023

2/10 Terrible

Arthur

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Terrible hosts
Stayed 1 night in Jul 2024

10/10 Excellent

Nathan

Liked: Cleanliness, room comfort, communication

Definitely not Aldgate

I was nervous staying here after reading some of the reviews but I was happy to report no issues with staying, good communication, easy access to the property and a comfortable night. Property has great transport links, close to a bus stop and walking distance to Shadwell DLR & Overground. Would happily stay again
Stayed 1 night in Sep 2023

8/10 Good

Munir

Good

Was ok overall - bit of a mix up with entry but quickly remedied.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Great but no aircon so way too hot in summer

Clean and convenient but so hot in summer with no aircon. Room is Safe and quiet and kitchen and washer excellent. Just too hot in 31 deg heat. I asked for another fan but ot never arrived.
Stayed 7 nights in Sep 2023

2/10 Terrible

Rian

Disliked: Communication
Please, i cannot stress this enough. Never book with these people/company. Atrocious experience. I am even surprised they are allowed to advertise on expedia. I am going to try to get expedia to take them off but goes to show the climate of the world we're in today.
Stayed 1 night in Mar 2024

4/10 Poor

Marko

Liked: Cleanliness
Disliked: Room comfort

Overprices, book if u really have to

The bathroom looks nice but nit functional. After taking the shower the whole bath floor is wet. The overall apartment is ok, but overpriced. The worst thing experienced there was the feeling that they just want to take my money. The messages received after paying are nothing but warnings how they will take my deposit (I felt like I am going to prison of some kind). I got very bad feeling receiving that kind of messages. Instead they could provide the extender for EU or US plug in (which would cost them 10e and they would win the clients over) They are however responsive and helpful.
Stayed 3 nights in May 2024

2/10 Terrible

Kylee

Disliked: Cleanliness, room comfort, communication

Mold and mildew! Do not book!

10/16-10/20/2024 Stay: First, check-in instructions were not emailed to us ahead of the stay - we had to reach out when we got to the property and went through a long process to get checked in. When entering the building, it had an odd musty smell. Then, when we finally got into the apartment, there was a water issue in the guest bedroom and adjoining bathroom. When you stepped on the tile and flooring, water would bubble up from underneath it. There was also mold/mildew on the floorboards and doorframes, so this clearly wasn’t a new or one time issue. I immediately reported to the hotel with photos/videos and they said maintenance would come. They never did. We couldn’t use half of our rental due to the mold because I have a mold allergy and it was BAD. Maintenance never came. The hotel refused to refund any money, move us, or send maintenance. This is a true health hazard and they shouldn’t be allowed to rent out these units. Don’t stay here! I wish I could post the videos of the water, because the pictures don’t do a good job of showing all the water under the tiles.
Stayed 3 nights in Oct 2024

2/10 Terrible

Lucy

Disliked: Room comfort, communication

Please avoid

Please avoid this accommodation at all costs. No check in details were sent prior to arrival, I had to call stood on the side of the road for them to email me the details. I was checked in to an apartment with a broken boiler. They were aware of this prior to my arrival however still allowed me to check in. An hour after I had checked in, a random man entered my apartment without warning. I found out he was from maintenance however 1. He has no ID 2. this should have been sorted or at least checked prior to my arrival 2. You should not enter someone’s accommodation after they have checked in without warning, which leads me to point 3. Especially a young woman staying on her own (which they knew about as you have to send a copy of your ID prior to check in). This left me feeling uncomfortable and on edge that anyone could let themselves into the apartment at any time without my knowledge. I did not complete my stay, and instead found alternative accommodation. I raised this with the company who run this accommodation. They did not care. Would not refund me for this, nor the boiler issue. The company is claiming they offered an upgrade. They did not, I have evidence to prove. They will not even cooperate with hotels.com, ignoring emails and phone calls. It is also not in Aldgate. The surrounding area is not very safe. No city views as advertised. Be careful. Simply, do not book.
Stayed 1 night in Dec 2024

6/10 Okay

Sarah

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
When we booked, we knew it wasn't central, but there was very little near the property, less than we were expecting for East London, it's OK if you're prepared to walk 15-20 minutes to get tube/get to a busier area. The property is remotely managed without a reception which we didn't find out about until the day, it was not very clearly marked, this meant we had to pay to store it elsewhere. I think had we known this we wouldn't have booked. The property was clean and looked nice on a surface level, but looking more closely, there was rotting/damaged woodwork in some places and actually a lot of areas that needed some TLC. In the hallway there was a load of cables hanging from the wall which really should be boxed off. The kitchen was the least equipped I have ever seen. There was very little to use so you would be limited for cooking meals from scratch. The utensil draw consisted of a ladle and a spoon rest! Aside from that, as everything was managed by automated email, the process was straight forward, but the emails were quite aggressive and demanding, but also made little sense. Asking to create a secure account somewhere to upload you ID and then asking to send the link and the password still has me baffled! I wanted to be honest because previous reviews did not give details as to why it was bad, so this is all for context. It honestly depends on what you are looking for and expect. All in all it was an OK stay, but we wouldn't book it again.
Stayed 2 nights in Aug 2023

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable bed.
Stayed 2 nights in May 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was exactly as shown on the site. We were thrilled. Comments: -the lockbox was difficult to open. -The option to store our luggage before checkin/after checkout hadn’t been mentioned. Is that new?
Stayed 3 nights in Apr 2025

6/10 Okay

jayne

Liked: Communication
Disliked: Cleanliness
Stayed 2 nights in Jan 2025

2/10 Terrible

George

Disliked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Jan 2025

4/10 Poor

Jasneet

Stayed 1 night in Dec 2024

2/10 Terrible

Khaled

Stayed 4 nights in Nov 2024

10/10 Excellent

Dan

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort, communication
Stayed 2 nights in Oct 2024