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Casa del Árbol Condo

Aparthotel with an outdoor pool, near Quinta Avenida

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Photo gallery for Casa del Árbol Condo

Balcony
Mini fridge
Children’s pool
View from room
Private kitchenette

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • Kitchen
  • Air conditioning
  • Outdoor space
  • Free WiFi
The current price is S$43
includes taxes & fees
1 Jun - 2 Jun

Explore the area

Map
Calle 21 Sur con Diagonal 85 Sur, Mz. 275 Lotes 24 y 25, Playa del Carmen, QROO, 77712
  • Quinta Avenida
    ‪3 min drive‬
  • Playa del Carmen Maritime Terminal
    ‪3 min drive‬
  • Playa del Carmen Main Beach
    ‪4 min drive‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪2 min drive‬

Choose your unit

View all photos for Junior Apartment, 2 Bedrooms, Kitchenette

Room

Junior Apartment, 2 Bedrooms, Kitchenette

  • 65 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed, 2 Single Bunk Beds and 1 Single Sofa Bed

View all photos for Deluxe Penthouse, 1 Bedroom, Executive Level

View from room

Deluxe Penthouse, 1 Bedroom, Executive Level

  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Exclusive Penthouse, 1 King Bed

Room

Exclusive Penthouse, 1 King Bed

  • 62 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, Multiple Beds, Kitchenette

Room

Superior Apartment, Multiple Beds, Kitchenette

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Standard Apartment, 1 King Bed with Sofa bed, Kitchenette

Room

Standard Apartment, 1 King Bed with Sofa bed, Kitchenette

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Playa del Carmen

Ejidal, a neighbourhood in Playa del Carmen, is home to Casa del Árbol Condo. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular local attractions. Quinta Avenida and Playa del Carmen Maritime Terminal are two other places to visit that come recommended.

What's nearby

  • Quinta Avenida - 3 min drive - 2.5 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.5 km
  • Playa del Carmen Main Beach - 4 min drive - 2.8 km
  • Xplor Theme Park - 6 min drive - 6.4 km
  • Xcaret Eco Theme Park - 10 min drive - 8.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive

Restaurants

  • ‪Amor a Mar - ‬11 min walk
  • ‪Rolandi's - ‬3 min drive
  • ‪The Wolf Specialty Coffee - ‬3 min walk
  • ‪Don Sirloin Playacar - ‬2 min drive
  • ‪El Gran Taco - ‬11 min walk

About this property

Casa del Árbol Condo

Aparthotel with an outdoor pool, near Quinta Avenida
This aparthotel features an outdoor pool, concierge services and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a garden are on-site. Each apartment provides a kitchen with a fridge, plus free WiFi, free wired Internet and a flat-screen TV with cable channels. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include a balcony and a minibar. Housekeeping is available once per stay.
Casa del Árbol Condo offers 30 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, separate dining areas and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Free WiFi
Air conditioning
Outdoor space
Breakfast available

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 4 per cent

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: from approximately USD 8 for adults and from USD 6 for children
  • Airport shuttle fee: USD 110.00 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Casa del Árbol Condo have a pool?

Yes, this property has an outdoor pool.

Is Casa del Árbol Condo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa del Árbol Condo?

There is free parking nearby.

What time is check-in at Casa del Árbol Condo?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Casa del Árbol Condo?

Checkout is at noon.

Does Casa del Árbol Condo provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 110.00 per vehicle applies.

Where is Casa del Árbol Condo located?

Located in Ejidal, this aparthotel is within 2 mi (3 km) of Quinta Avenida, Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach. Mamitas Beach and Xplor Theme Park are also within 6 mi (10 km).

Casa del Árbol Condo Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 162 out of 339 reviews
Rating 8 - Good. 92 out of 339 reviews
Rating 6 - Okay. 32 out of 339 reviews
Rating 4 - Poor. 20 out of 339 reviews
Rating 2 - Terrible. 33 out of 339 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

7.6/10

Communication

Reviews

8/10 Good

HIPOLITO CABRERA

Stayed 2 nights in Feb 2025

8/10 Good

Maik

Liked: Cleanliness, room comfort, communication

Gute Apartmentwohnung

Check-In unkompliziert und einfach. Das Apartment liegt in einer größeren Anlage und ist eigentlich eine vollwertige Wohnung. Leider hatten sie einen Rattenbefall, deswegen war das Sofa noch nicht wieder hergerichtet. Ansonsten ist alles vorhanden, um seinen Aufenthalt zu genießen. Das WLAN funktionierte nicht, man konnte aber die Zugänge der anderen Apartments leicht nutzen.
Stayed 2 nights in Jan 2025

2/10 Terrible

Ulises Sanchez

Liked: Communication
Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Dec 2024

4/10 Poor

Chiara

Disliked: Cleanliness
Wurde nicht geputzt
Stayed 10 nights in Dec 2024

8/10 Good

aida

Liked: Cleanliness, property conditions & facilities, communication
TODO BIEN
Stayed 4 nights in Dec 2024

10/10 Excellent

PEDRO ANTONIO

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2024

8/10 Good

Maria Guadalupe

Liked: Cleanliness, property conditions & facilities, communication
Esta tranquilo solo que no hay mucho donde comprar cerca pero es seguro....
Stayed 1 night in Nov 2024

6/10 Okay

NUSHRAT

Disliked: Amenities, communication
I stayed in this property February didn’t get a chance to review it. The pool is tiny and in an inconvenient spot. Don’t think it’s cleaned regularly. You can probably wet your feet in it or stand awkwardly but not swim. The penthouse apartment was nicely decorated, but not necessarily a “penthouse.” I paid extra for breakfast included, and there is no breakfast there.. The area is out the way and not near downtown (by walking). You’ll need a car or taxi for sure. I wouldn’t stay again

6/10 Okay

Carlos

Liked: Cleanliness
Disliked: Amenities, communication
Vraiment pas cher mais contrairement ce qui est dans l'annonce, se trouve loin de la plage. Environ 40min a pied. Les photos sont trompeuses et l'endroit est moins beau que dans les photos. Vos payez pour un endroit ou aller dormir et et c'est tout. La piscine est médiocre.
Stayed 8 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Deben poner atención en la emisión de facturas

No me han mandado mí factura
Stayed 3 nights in Aug 2024

10/10 Excellent

nancy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything great for the price
Stayed 1 night in Aug 2024

2/10 Terrible

Victoria

Disliked: Cleanliness, property conditions & facilities, communication
This shouould be for a child. Do not advertise that you have a kitchen when there are no utensils other than One plastic spoon, one broken pot two lids that dont match anything. Plus no drinking water the soap is in a ketchup bottlle
Stayed 2 nights in Aug 2024

6/10 Okay

Edgar ruben

Liked: Room comfort
Disliked: Cleanliness, communication

Decepción

Nuestro hospedaje inicio bien, si grandes complicaciones, buena comunicación, sin embargo, el departamento que nos tocó (205), pese a tener buen aspecto y gran comodidad, tenia detalles que le restaban calidad, de todo lo que ofrecen, no tenia internet (usamos el de otro departamento y obviamente no tenia buena señal); los utensilios de cocina, en pesimo estado, sucios con cochambre y cuarteados; la estufa con quemadores obstruidos; la tv de la habitacion sin funcionamiento; los sofá-cama que ofrece el hotel, estan en sala, pero no tiene aire acondicionado esa zona. Fuera de los detalles, la recamara es muy cómoda, el baño muy limpio, la piscina, con mucho cloro, pequeña, pero bonita, la ubicacion del hotel, indeseable. Quizás halla sido por tema de rentar por la aplicación, que tuvimos la mala suerte de que nos hayan dado un departamento desafortunado
Stayed 2 nights in Aug 2024

10/10 Excellent

Francisco

Stayed 2 nights in Jul 2024

2/10 Terrible

Eliud

Disliked: Cleanliness, property conditions & facilities, communication
Nos dejaron tirados no habia gente en la recepción y no contestaron los telefonos de contacto
Stayed 1 night in Jul 2024

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything has been said on previous reviews.
Stayed 7 nights in Jul 2024

2/10 Terrible

Monica

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Muy muy sucio
Stayed 1 night in Jul 2024

6/10 Okay

4B TVE brisia nayeli

Liked: Cleanliness
Disliked: Communication
Stayed 1 night in Jul 2024

8/10 Good

Alvaro

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

karina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Es la segunda vez que nos hospedamos aquí en casa del árbol sin duda regresaremos
Stayed 2 nights in Jul 2024

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Not much has changed from previous stays at this property. The staff are friendly and helpful, willing to provide service when required. The area around is not a reflection on the property itself, because it is located in a residential part of the city. Management have attempted to maintain the property to a good standard, especially after the recent storm weather! Overall I chose this property because I have had long stays in the past, which had been comfortable, and the rates are very good.
Stayed 7 nights in Jul 2024

10/10 Excellent

Roger geovanni

Liked: Cleanliness, amenities, property conditions & facilities, communication
Regreso pronto.. Maravilloso como siempre
Stayed 1 night in Jun 2024

8/10 Good

Celia Virginia

Liked: Property conditions & facilities, communication
La limpieza podría mejorar bastante. No hay estacionamiento. El desayuno no se sirve ahí, pero te dan cupones por los días en que te quedas para desayunar en otro lado. Si solo se busca un hotel para llegar a dormir, es una buena opción.
Stayed 6 nights in May 2024

8/10 Good

Alexis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Atenta a la comunicación, amable, solo estuvimos una noche y no completa, pero todo bien
Stayed 1 night in May 2024