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Stayo Waterloo

Apartment connected to a shopping centre in London

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Photo gallery for Stayo Waterloo

Terrace/patio
Exterior
Room
Balcony view
Bathroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Washer
  • Kitchen
  • Free WiFi

Explore the area

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2 Pear Place, South Bank, London, England, SE1 8SB
  • London Eye
    ‪10 min walk‬
  • Big Ben
    ‪15 min walk‬
  • Trafalgar Square
    ‪18 min walk‬
  • London (LHR-Heathrow)
    ‪37 min drive‬

Choose your unit

View all photos for Chic 2 bed at Pear Place with balcony - PP08

Room

Chic 2 bed at Pear Place with balcony - PP08

  • 863 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Chic 2 bed at Pear Place with balcony - PP09

Room

Chic 2 bed at Pear Place with balcony - PP09

  • 915 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Chic 3 bed at Pear Place with balcony - PP06

Room

Chic 3 bed at Pear Place with balcony - PP06

  • 990 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 3 Double Beds and 1 Twin Sofa Bed

View all photos for Chic 2 bed at Pear Place with balcony - PP02

Room

Chic 2 bed at Pear Place with balcony - PP02

  • 710 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Chic 2 bed at Pear Place with balcony - PP07

Room

Chic 2 bed at Pear Place with balcony - PP07

  • 731 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Chic 3 bed at Pear Place with balcony - PP01

Room

Chic 3 bed at Pear Place with balcony - PP01

  • 990 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 3 Double Beds and 1 Double Sofa Bed

View all photos for Chic 1 bed at Pear Place with balcony - PP05

Room

Chic 1 bed at Pear Place with balcony - PP05

  • 698 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Chic 1 bed at Pear Place with balcony - PP04

Living area

Chic 1 bed at Pear Place with balcony - PP04

  • 652 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Chic 1 bed at Pear Place with balcony - PP03

Room

Chic 1 bed at Pear Place with balcony - PP03

  • 662 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

London

Located in London City Centre neighbourhood, Stayo Waterloo is connected to a shopping centre. Oxford Street and Kensington High Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Russell Square and Hyde Park. London Eye and Sky Garden are not to be missed.

What's nearby

  • London Eye - 10 min walk - 0.9 km
  • Big Ben - 15 min walk - 1.3 km
  • Trafalgar Square - 18 min walk - 1.6 km
  • London Bridge - 4 min drive - 2.0 km
  • Piccadilly Circus - 5 min drive - 2.4 km

Getting around

  • Waterloo Station - 4 min walk
  • Waterloo Underground Station - 5 min walk
  • London (LCY-London City) - 37 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Pret a Manger - ‬4 min walk
  • ‪LOLA's Cupcakes - ‬2 min walk
  • ‪Wasabi - ‬3 min walk
  • ‪Marugame Udon - ‬3 min walk

About this property

Stayo Waterloo

Apartment connected to a shopping centre in London
This smoke-free apartment building features free Wi-Fi in public areas. Each apartment has 2 bedrooms and offers free WiFi and a balcony. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave. Housekeeping is available on request.
Stayo Waterloo offers 9 accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies or patios. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This London apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

Amenities

Kitchen
Washing machine
Free WiFi

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Lockbox, private entrance

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 250 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and high chair
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Frequently asked questions

Is Stayo Waterloo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Stayo Waterloo?

This property doesn't offer parking.

What time is check-in at Stayo Waterloo?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Stayo Waterloo?

Checkout is at 10:00 AM.

Where is Stayo Waterloo located?

Located in London City Centre, this apartment building is within a 15-minute walk of Royal National Theatre, London Eye and Westminster Bridge. Big Ben and Trafalgar Square are also within 1 mile (2 km). Waterloo Underground Station and Waterloo Station are within a 5-minute walk.

Stayo Waterloo Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 71 out of 136 reviews
Rating 8 - Good. 43 out of 136 reviews
Rating 6 - Okay. 9 out of 136 reviews
Rating 4 - Poor. 4 out of 136 reviews
Rating 2 - Terrible. 9 out of 136 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

8.8/10

Communication

Reviews

8/10 Good

Ho

Liked: Property conditions & facilities, communication
Excellent location
Stayed 2 nights in Apr 2025

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities, communication
Second time we stayed here: first time it was very new and spotless, by now you can see it has been used but still very nice! Very close to Waterloo station with lots of public transport options and walking distance to lots of London city center attractions.
Stayed 2 nights in Dec 2024

10/10 Excellent

Fernando

Liked: Cleanliness, property conditions & facilities, communication
Very close to the Waterloo station
Stayed 2 nights in Nov 2024

10/10 Excellent

Jayjuana

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property and close to train station
Stayed 3 nights in Jun 2024

8/10 Good

Kim

Liked: Cleanliness, property conditions & facilities, communication
Was good. Easy access to city
Stayed 4 nights in Jun 2024

10/10 Excellent

Tanya

Liked: Room comfort, communication

Fab stay. Will return

Came from Cornwall for a birthday trip away. Amazing apartment. Central location. Needs a little paint touch up here and there but overall we thoroughly enjoyed our stay. Will defo return
Stayed 3 nights in Sep 2024

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great private location right by Waterloo Station to give you instant access to the Tube and regional trains. Full kitchen and laundry amenities were incredibly useful. I would rent again and have recommended to colleagues and family.
Stayed 9 nights in May 2024

10/10 Excellent

Emma

Liked: Cleanliness, room comfort, communication

excellent

excellent location, great customer service and i would highly recommend
Stayed 2 nights in Jun 2023

10/10 Excellent

Ravee

Liked: Cleanliness, room comfort, communication

Great location comfortable

It was a great location near the Waterloo train station. We are two families. Comfortable with full kitchen and living room. It is in the middle of the city. The place was a bit warm so we opened the windows so it was a bit noisy.
Stayed 2 nights in May 2024

10/10 Excellent

Stewart

Liked: Cleanliness, room comfort, communication

Clean and comfortable

The apartment was very comfortable, well fernished and clean. The building felt very secure.
Stayed 1 night in Sep 2023

10/10 Excellent

Rudolf

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great appartement with a great view. Enough space for 5 people. Big bedrooms, two toilets two shower.
Stayed 2 nights in Aug 2023

6/10 Okay

Christian

Liked: Communication
Disliked: Cleanliness

Mold

Had som issues with mold during our stay. The bathroom was had mold, but the owner did not do a refund because i reported it at check-out.
Stayed 2 nights in Oct 2024

8/10 Good

Mary

Liked: Cleanliness, communication

Convenient London Apartment

Apartment is in a convenient location mext to Waterloo station. It wasnt really big enough for 5 of us and the fold out couch was unsuitable to sleep on. Luckily the couch worked. Overall clean, easy to get to and great location.
Stayed 3 nights in May 2024

10/10 Excellent

Subhrendu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, well appointed apartment

Great location, literally next to Waterloo station. Lots of good value restaurants within short walking distance. Apartment was quiet, being on the third floor. Well maintained, all mod cons. Will suit in particular couple/small family wishing to stay in central London location. The lack of on-location service facility and need to pre-book a check-in time was a bit restrictive.
Stayed 1 night in Mar 2018

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice, modern appartement. Please note it has no AC and lots of windows so on the hottest day of the year we experienced it was very warm (fans were provided fortunately). But normally it should be fine. Will definitely book another time: we got very good value for money.
Stayed 2 nights in Sep 2023

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
We were very happy with this property and I would have given 5 stars for everything except that there was no shelf space in the bathroom. Even a stool under the sink would have allowed me to place my toiletries on a surface rather than the floor. Overall, an excellent stay.

8/10 Good

Kevin

Liked: Cleanliness, room comfort, communication

Good location, bigger than expected.

The apartment was perfect for the 3 of us staying. I hadn't realised that the biggest bedroom also had an en-suite so that was a nice bonus. The only - very slight - downside was the lack of air conditioning. We visited during an unseasonably warm spell in October 2023 so it was a bit too hot at night but I would still stay again despite this. Oh, and the TV channels didn't work very well so we couldn't watch the rugby as we were getting ready to go out. That was the only time we tried the TV though. Would recommend.
Stayed 2 nights in Oct 2023

6/10 Okay

Irene

Liked: Communication
Disliked: Cleanliness

Avoid Apartment 2

One of the large floor to ceiling windows was smashed and when I called I was told they knew about it and it was ok and it was safe. It was anything but safe as you could feel the broken glass from the outside. I also got a bit of glass in my foot. I then noticed a window in the kitchen was also broken. The blind in the bedroom fell down on the first night and hit my daughter in the head. The floors were very dirty and dusty needed a good wash. There was a dirty hanky u see the unit in the living room when we arrived and there was dust on the floors and crumbs on the sofa. Very disappointing and not what I was expecting to be going to. Should have added they tried to cover up the broken window in the kitchen by having the blind right down but this was also broke as it would not pull up. The fan in the bathroom didn’t work either.
Stayed 4 nights in Aug 2024

4/10 Poor

Richard

Disliked: Cleanliness, communication
The property much more confidential information than Expedia by far and was intrusive. A day before check-in while I was still in tne US, I filled out a form to get info on getting key to property. There is no LIVE person to address or answer questions. After filling out the form requiring personal financial information (linked to some company in California), I received another form to fill out just hours before check-in while arriving. This was quite stressful. This required enrollment in a company called Link, which then send you spam emails for other offers. Then just right before check in I received an email with info for the key. This company presents multiple layers of information requests open to identity theft. Then the place had an online youtube video on how to find the entrance to the initial gate (and one of three passcodes before actually getting the key to enter). This tells you how non-obvious the entry was. Then the couches, the floors, dining room seats, hallway carpet are completely covered in disgusting stains. I rented for a week and had not support - I ended up buying my own toilet paper when we ran out. The place itself was spacious and had a great kitchen on the plus side and, once we found the place it was convenient and close to the Waterloo train station. I would not rent from them again, mainly because of the poor communication and anxiety of having no prompt support.
Stayed 7 nights in Nov 2024

8/10 Good

Marie

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, communication
Stayed 2 nights in Jan 2025

8/10 Good

Yee Heng Vanessa

Liked: Room comfort, communication
Stayed 7 nights in Jan 2025

6/10 Okay

Sabrina

Liked: Communication
Disliked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Claudia

Liked: Room comfort, communication

Excelente

Todo perfecto y súper organizado. Las instrucciones para el check in súper claras. La ubicación inmejorable con metro, súpermercados y todo a 2 pasos. El depto muy amplio, súper limpio y excelentemente equipado. Lo recomiendo 100%
Stayed 2 nights in Dec 2024

10/10 Excellent

Joanne

Liked: Cleanliness, room comfort, communication

Great apartment

Excellent apartment very spacious with everything you could need. Bonus of balcony with fantastic views. Minute walk to Waterloo station. Only reason not given 5 stars is that sofa bed was not good for sleeping and we needed this for amount of guests. Overall would totally reccomend
Stayed 2 nights in Nov 2024