2/10 Terrible
Shan
8 Dec, 2024
Worst hotel staff I have ever met. Staff Jina chased my elderly parents to not stay in the lobby and not sit and sleep on the sofa after a long overnight flight. We reached around 9-10am in the morning and she did not make any effort to allow us to check in early or make us more comfortable after the long 8 hours flight. She also refused to help my parents to go to the toilet a they do not really speak English( my dad wrote a WC on the paper but she just pretended that she did not understand.
Shan
Stayed 2 nights in Nov 2024