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Aparthotel

Citadines Shinjuku Tokyo

Suburban aparthotel with 24-hour fitness centre and 24-hour front desk

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Photo gallery for Citadines Shinjuku Tokyo

Exterior
Front of property
Breakfast area
Lobby
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
S$162
1 Sept - 2 Sept

Explore the area

View in a map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Isetan Department Store Shinjuku
    ‪9 min walk‬
  • Shinjuku Gyoen National Garden
    ‪10 min walk‬
  • Tokyo Tower
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Choose your unit

View all photos for Studio, 2 Single Beds

Room

Studio, 2 Single Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio (Double)

Room

Studio (Double)

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio (Double)

Room

Executive Studio (Double)

  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio, 2 Single Beds

Room

Executive Studio, 2 Single Beds

  • 290 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the area

Tokyo

Located in Shinjuku, a neighbourhood in Tokyo, Citadines Shinjuku Tokyo is in the entertainment district and near a metro station. Omoide Yokocho and Tokyo Tower are notable landmarks, and travellers looking to shop may want to visit Isetan Department Store Shinjuku and Yanaka Ginza Shopping Street. Yanaka Cemetery and Sensoji Temple are two other places to visit that come recommended.

What's nearby

  • Isetan Department Store Shinjuku - 9 min walk - 0.8 km
  • Shinjuku Gyoen National Garden - 10 min walk - 0.9 km
  • Omoide Yokocho - 15 min walk - 1.3 km
  • Waseda University - 3 min drive - 2.1 km
  • Tokyo Tower - 6 min drive - 5.4 km

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Tokyo (HND-Haneda) - 38 min drive

Restaurants

  • ‪さっぽろラーメン 桑名新宿御苑店 - ‬1 min walk
  • ‪つけ麺大成 - ‬1 min walk
  • ‪カレー王国けらら - ‬2 min walk
  • ‪辛麺華火新宿御苑店 - ‬1 min walk
  • ‪松屋 - ‬1 min walk

About this property

Citadines Shinjuku Tokyo

Suburban aparthotel with 24-hour fitness centre and 24-hour front desk
A 24-hour fitness centre, self parking and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a fridge and a microwave.
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. Flat-screen televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre.

Amenities

Kitchen
Free WiFi
Air conditioning
Laundry
Gym
Breakfast available

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 7260 per night.
Cots (infant beds) are available for JPY 550.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1650 for adults and from JPY 825 for children
  • Self-parking fee: JPY 2750 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 7260 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Citadines Shinjuku Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citadines Shinjuku Tokyo?

Self-parking is available for JPY 2750 per night.

What time is check-in at Citadines Shinjuku Tokyo?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Citadines Shinjuku Tokyo?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Citadines Shinjuku Tokyo located?

Located in Shinjuku, this aparthotel is within 1 mi (2 km) of Isetan Department Store Shinjuku and Omoide Yokocho. Tokyo Tower and Yanaka Cemetery are also within 6 mi (10 km). Shinjuku-gyoemmae Station is 7 minutes by foot and Shinjuku-sanchome Station is 8 minutes.

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 1664 out of 2758 reviews
Rating 8 - Good. 900 out of 2758 reviews
Rating 6 - Okay. 154 out of 2758 reviews
Rating 4 - Poor. 29 out of 2758 reviews
Rating 2 - Terrible. 11 out of 2758 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

9.4/10

Communication

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort, communication

Would stay here again.

Really good location. Quiet hotel and nice sized room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bao

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay
Stayed 9 nights in Jan 2025

10/10 Excellent

Jenny

Liked: Cleanliness, room comfort, communication

Great location

Easy check in, helpful staff, comfortable rooms and in a great location to walk to restaurants, shops and some sites. Had a great stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Aron

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing love staying here everytime
Stayed 2 nights in Dec 2024

10/10 Excellent

JULIE

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel was clean, quiet and the staff were very helpful. It's a bit of a walk from the centre of Shinjuku so was quiet and less busy around the area which we preferred.
Stayed 2 nights in Apr 2025

10/10 Excellent

Deepa

Liked: Cleanliness, property conditions & facilities, communication
Conveniently located to enjoy Tokyo
Stayed 2 nights in Mar 2025

10/10 Excellent

Rick

Liked: Cleanliness, property conditions & facilities, communication
This location was great. Staff was very helpful and the rooms were comfortable. A good value.
Stayed 5 nights in Mar 2025

10/10 Excellent

david

Liked: Cleanliness, property conditions & facilities, communication
Clean comfortable and close to restaurants grocery etc
Stayed 7 nights in Mar 2025

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities, communication
The studio style room made our 6-day stay extremely comfortable. Everything is super-clean and convenient.
Stayed 6 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel was clean. Staff spoke English which was very helpful. They even booked me a restaurant reservation since they spoke Japanese
Stayed 3 nights in Apr 2025

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities, communication
After full days of walking and exploring Tokyo, this hotel was the perfect retreat. The bed was incredibly comfy. exactly what I needed to recharge at night. Staff are very friendly and helpful. I’ll definitely stay here again on my next trip to Tokyo!
Stayed 3 nights in Apr 2025

10/10 Excellent

Tim

Liked: Cleanliness, property conditions & facilities, communication
Awesome place to stay in Shinjuku……wonderful staff. Great dining all around area. Perfect
Stayed 3 nights in Mar 2025

10/10 Excellent

Samuel

Liked: Cleanliness, property conditions & facilities, communication
Very helpful staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was my second time staying here. I stayed here in 2016, and the experience then was as great as the experience in 2025. Rooms are clean, staff is professional and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Ariel

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room we stayed was spacious. Location wise - they were close to train station and convi stores!! Very clean and friendly staff!
Stayed 11 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, room comfort, communication
Great location Good breakfast Comfy beds
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, room comfort, communication
Excellent good location
Stayed 3 nights in Oct 2024

10/10 Excellent

Harry

Liked: Cleanliness, property conditions & facilities, communication
Comfortable, convenient rooms. Just outside the heart of Shinjuku.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort, communication
Great value, near but not IN busy areas.
Stayed 3 nights in Dec 2024

10/10 Excellent

Narcisa

Liked: Cleanliness, property conditions & facilities, communication
Nice staff
Stayed 3 nights in Feb 2025

8/10 Good

Tory

Liked: Cleanliness, property conditions & facilities, communication
I spent 6 nights at this hotel— 5 nights the first week and then came back to them for 1 night after a 3-day side trip to Kyoto. Staff is very attentive and speaks English well. The hotel is a bit far from the main city activities and train station but very, very close to the national gardens which was a nice surprise. The rooms are big and comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities, communication
Highly recommend! The room was large, plenty of closets, very clean and comfortable. The lobby staff was incredibly helpful when we needed to change our flights for a family emergency. This is now my favorite go-to Tokyo hotel!
Stayed 4 nights in Feb 2025

10/10 Excellent

Roselyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was clean. Room is decent size. Friendly staff. It’s a bit of a walk to the shopping area.
Stayed 5 nights in Feb 2025

10/10 Excellent

Carolina

Liked: Cleanliness, property conditions & facilities, communication
Citadines Shinjuku Tokyo was an excellent stay! The hotel was clean, quiet, and felt very safe throughout my visit. Every staff member I interacted with was incredibly kind and helpful, making the experience even more enjoyable.
Stayed 1 night in Dec 2024

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room size is very good. But we have a small child , the room we booked is a twin bed. Except this, everything else is perfect. Very close to tube station Shinjuku Gyoemmae station, as well as Shinjuku station. The location can’t be beaten in this area. The room also have a kitchen and fully equipped. I suggest anyone with small child will be good for them.
Stayed 5 nights in Apr 2025