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9 Hertford Street

Luxury aparthotel in London

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Living area
Room
Living area
Bathroom
Private kitchen

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Washer
  • Fireplace
  • Kitchen
  • Pet-friendly
  • Parking available
  • Air conditioning
The current price is S$632
includes taxes & fees
30 May - 31 May

Explore the area

Map
9 Hertford Street, London, England, W1J 7RJ
  • Hyde Park
    ‪4 min walk‬
  • Buckingham Palace
    ‪9 min walk‬
  • Piccadilly Circus
    ‪15 min walk‬
  • London (LCY-London City)
    ‪27 min drive‬

Choose your unit

View all photos for Classic Apartment, 1 Bedroom, City View

Living room

Classic Apartment, 1 Bedroom, City View

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Superior Apartment

Room

Superior Apartment

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Apartment, 1 Bedroom (with Terrace)

Living area

Club Apartment, 1 Bedroom (with Terrace)

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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About the area

London

Located in London, 9 Hertford Street is in the city centre. Buckingham Palace and Marble Arch are notable landmarks, and the area's natural beauty can be seen at Hyde Park and Green Park. London Eye and Madame Tussauds Wax Museum are not to be missed.

What's nearby

  • Hyde Park - 4 min walk - 0.4 km
  • Buckingham Palace - 9 min walk - 0.8 km
  • Piccadilly Circus - 15 min walk - 1.3 km
  • Marble Arch - 15 min walk - 1.3 km
  • Trafalgar Square - 19 min walk - 1.6 km

Getting around

  • Green Park Underground Station - 6 min walk
  • London Victoria Station - 19 min walk
  • London (LCY-London City) - 46 min drive

Restaurants

  • ‪Ferdi - ‬2 min walk
  • ‪Coya London - ‬2 min walk
  • ‪Mamounia Lounge - ‬2 min walk
  • ‪Colony Club - ‬2 min walk
  • ‪Iran Restaurant - ‬1 min walk

About this property

9 Hertford Street

Luxury aparthotel in London
Along with self parking, this smoke-free aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance and a front desk safe are on-site. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Comforts include Egyptian cotton sheets and a down duvet, and guests will also find conveniences, such as a washing machine and a dining area. Weekly housekeeping is available.
9 Hertford Street offers 10 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and espresso makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch Smart televisions come with premium digital channels. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Amenities

Kitchen
Washer
Pet-friendly
Free WiFi
Air conditioning
Parking available

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (10:00 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 80 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: GBP 95 per vehicle (one-way, maximum occupancy 4)
  • Secured self-parking fee: GBP 45 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is 9 Hertford Street pet-friendly?

Yes, this property allows pets (limit 2 total).

How much is parking at 9 Hertford Street?

Self-parking is available for GBP 45 per day.

What time is check-in at 9 Hertford Street?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at 9 Hertford Street?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does 9 Hertford Street provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 95 per vehicle applies.

Where is 9 Hertford Street located?

Located in London City Centre, this luxury aparthotel is within a 5-minute walk of Park Lane, Hyde Park, and Piccadilly. Green Park and Hyde Park Corner are also within 10 minutes. Green Park Underground Station is 6 minutes by foot and Hyde Park Corner Underground Station is 7 minutes.

9 Hertford Street Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 89 out of 113 reviews
Rating 8 - Good. 18 out of 113 reviews
Rating 6 - Okay. 2 out of 113 reviews
Rating 4 - Poor. 2 out of 113 reviews
Rating 2 - Terrible. 2 out of 113 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

9.4/10

Communication

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
9 Hertford street is a real home away from home. Hugely spacious for London at a very reasonable price. The staff are friendly and welcoming and were on hand for local knowledge or any issues with the apartment. When we arrived they'd put the electric fire in and all the lamps to make it feel warm and homely. The apartment is very cosy with good quality mattress, linens and sofa along with book cases and pictures making it feel like a proper home. It's not the most contemporary or luxury design but it's also not at that price point. We had our dog with us who was welcomed with a bed, bowl of water, treats and a toy. The balcony was on hand for his morning routine and it's a perfect place to stay if travelling with pets due to the large amount of space compared to a hotel room. On site parking is another major plus point at a very fair price considering it's Mayfair. Getting to the car park involves some pretty tight angles so make sure your car is either a bit smaller or you are ace at parking.
Stayed 3 nights in Feb 2025

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was just as advertised, very warm and perfect for our stay. I would definitely be booking this property again. There wasn’t anybody on the front desk when we arrived and we did have to wait for 20min in the rain to be let in which wasn’t great. Especially when I did respond to an email from the front desk stating that we would be arriving at 2pm the check in time. But other than that
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to tourist sites and restaurants.
Stayed 6 nights in Feb 2025

10/10 Excellent

Eugene

Liked: Cleanliness, room comfort, communication

Perfection

Wow. An impeccable experience at a beautiful, stylish, tranquil, thoughtfully appointed Mayfair classic. Myriad area restaurants, easy public transit options. My go-to place from now on.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic property in a wonderful neighbourhood!
Stayed 4 nights in Jan 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities, communication
This large one bedroom was perfect for our family of three. They let us check in early and lent us umbrellas for the rain. Everything was clean and comfortable. They had lots of extra touches - like laundry detergent - to make our stay super comfortable. Very friendly and helpful front desk staff.
Stayed 4 nights in Dec 2024

2/10 Terrible

FAHAD

Disliked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect for 3-4 people. Loved having a kitchen.
Stayed 1 night in Dec 2024

8/10 Good

Candice

Liked: Cleanliness, room comfort, communication

Amazing stay

Was welcomed and checked in immediately even tho we arrived early.Nikola was so wonderful n helpful. Room is cute n clean. Went down to bar n Nicola n Grace were so lovely n helpful with all questions I had. The whole staff was great. Will stay next time as it was an amazing experience. Thank you !
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location in the heart of Mayfair Great size accommodation
Stayed 1 night in Dec 2024

10/10 Excellent

MARCIE

Liked: Cleanliness, room comfort, communication
Great accomodation, location and service!
Stayed 3 nights in Sep 2024

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff are always excellent and credit to the property. Lourdes was super awesome and couldn’t do enough for us. We will be back again
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, room comfort, communication

9 Hertford Street

Excellent position in the heart of Mayfair. Very close to shepherds market with multiple restaurants. Extremely close to Hyde Park and all it has to offer, Oxford street and Piccadilly all within walking distance. The accommodation was spacious with a separate kitchen, dining room and lounge and separate bedroom. Perfect for families, couples or individuals. The lounge offers a great work and comfortable relaxing space. Highly recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities, communication
A wonderful stay in a perfect location. The most Pet Friendly place we have ever stayed in London and we have tried many. We stayed in the lovely Club Room with a huge, private and safe terrace for dogs. The staff really make this Aparthotel truly 5 stars. To feel welcomed with dogs and not rushed out of the way like in many "pet friendly" hotels in London is very rare. We also used their dog sitting service so we could enjoy a theatre show, knowing the dogs were looked after for the evening by the lovely Lourdes. 5 minutes walk from both St James or Hyde Park and so many dog friendly places nearby. 5 stars and we will most certainly be back.
Stayed 6 nights in Nov 2024

10/10 Excellent

JOHN

Liked: Cleanliness, room comfort, communication
Extremely well run and good value accommodation
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and a warm welcome from the fabulous lady from the team when I arrived. A home away from home! Thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
The staff was very friendly and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hayato

Liked: Cleanliness, amenities, property conditions & facilities, communication
1LDKの75平米の広いシックな部屋は、ホテルというよりコンドミニアムで、ゆったりとくつろげます。 食洗や洗濯機も付いていて、部屋飲みした後の片付けも帰ってからの洗濯物も少なくなり、旅を快適にしてくれます。 スタッフの対応も素晴らしく、どこへ行くのも便利で、近くにスーパーやレストランも充実しています。 ロンドンへ行く時の定宿にしたいくらい、素晴らしいホテルでした。
Stayed 4 nights in Sep 2024

8/10 Good

Joel

Liked: Cleanliness, amenities, property conditions & facilities, communication
4 stars but a bit disappointing. No huge issues, more like death from 1,000 cuts. Great first impression; large, well appointed, light, airy, wonderful bedding. Windows face pub. Closing them works but we like to feel a breeze and hear the raindrops. Bathroom - toilet clearly not scrubbed, dirt in corner behind door, toilet flush from 60’s, shower/tub highest off ground I’ve seen. Kitchen - ample amenities (lovely teapot and cozy). Washer/dryer was a HUGE factor in renting place, but no instructions. Had to go to YouTube to figure out. 2 hours to dry 2 pairs of jeans! Dining area was elegant, an example, like bedding, that made place comfortable. Living room spacious and relaxing though one of couches lacked support. You sat and sunk! Large desk offered excellent workspace, but would have been practical to have phone charger or accessible electric outlet. Again, nice apartment, but small details detracted from overall. Bigger detail - when walking into bedroom, we often smelled faint cig and weed odor coming from air ducts directly above threshold. Interior soundproofing lacked. Every time people across hall opened door, our door rattled. Sounded like someone coming into our place. NOT good! So many little details could have been improved, so many missed opportunities to make us love 9 Hertford. Overall, a decent apartment, but with few adjustments, could have been great. For money we paid, and great first impression, we expected more. Great service from staffer Lourdes.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alexey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place with everything needed for short or long stays. The location is very convenient, with plenty of dining options around.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Liked: Cleanliness, room comfort, communication

This is a must stay!

This property is absolutely amazing! The staff are so kind and professional too from check in to check out. Our family of 4 stayed here for 3 nights in June. We stayed on the 1st floor. So much room for our family to spread out and not be on top of each other. Everything was very clean. You can tell they have put so much thought and care into every detail from the decorating to the added things they put in the kitchen, large bedroom and bathroom. The location is perfect too! So much is close by to walk to including Buckingham Palace. Neighborhood is very cute and clean. Very nice area! We will definitely recommend staying here to friends and we will definitely be back to stay here again. We found our home away from home when in London.
Stayed 3 nights in Jun 2024

10/10 Excellent

Susannah

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly and responsive. We thoroughly enjoyed our stay. Definitely would go back in the future. Thanks so much!
Stayed 5 nights in Jun 2024