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The Castle Collection - 14 Cook Street

Apartments with kitchens, a short walk to Royal Albert Dock

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Photo gallery for The Castle Collection - 14 Cook Street

Room
Room
Bathroom
Living area
Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Free WiFi

Explore the area

Map
14 Cook Street, Liverpool, England, L2 9RF
  • Liverpool ONE
    ‪1 min walk‬
  • Liverpool Pier Head Ferry Terminal
    ‪7 min walk‬
  • Royal Albert Dock
    ‪7 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

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View all photos for Apartment, 1 Bedroom

Room

Apartment, 1 Bedroom

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Room

Apartment, 2 Bedrooms

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Liverpool

Located in Liverpool City Centre, a neighbourhood in Liverpool, The Castle Collection - 14 Cook Street is near a train station. Royal Albert Dock and Liverpool Pier Head Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Liverpool ONE and Cheshire Oaks Designer Outlet. Check out an event or a game at Anfield Stadium, and consider making time for The Beatles Story Museum, a top attraction not to be missed.

What's nearby

  • Liverpool ONE - 1 min walk - 0.0 km
  • Cavern Club - 1 min walk - 0.2 km
  • Liverpool Pier Head Ferry Terminal - 7 min walk - 0.7 km
  • Royal Albert Dock - 7 min walk - 0.7 km
  • The Beatles Story Museum - 10 min walk - 0.9 km

Getting around

  • Liverpool James Street Station - 4 min walk
  • Liverpool (LPL-John Lennon) - 29 min drive

Restaurants

  • ‪The Cavern Club - ‬2 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪San Carlo - ‬1 min walk
  • ‪The Botanist - ‬2 min walk
  • ‪Cavern Pub - ‬1 min walk

About this property

The Castle Collection - 14 Cook Street

Apartments with kitchens, a short walk to Royal Albert Dock
This smoke-free apartment building features laundry facilities, express check-in and express check-out. WiFi in public areas is free. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Housekeeping is available on request.
The Castle Collection - 14 Cook Street offers 8 accommodations with washers/dryers and a safe. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Liverpool apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. 50-inch Smart televisions come with digital channels. Housekeeping is provided on request.

Amenities

Kitchen
Washer
Dryer
Free WiFi

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: GBP 9.00 per day(1969 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: GBP 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have any lifts
Parking height restrictions apply

Frequently asked questions

Is The Castle Collection - 14 Cook Street pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Castle Collection - 14 Cook Street?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at The Castle Collection - 14 Cook Street?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is The Castle Collection - 14 Cook Street located?

Located in Liverpool City Centre, this apartment building is within a 5-minute walk of Cavern Club and Liverpool ONE. Royal Albert Dock and Liverpool Pier Head Ferry Terminal are also within 10 minutes. Liverpool James Street Station and Moorfields Station are within a 5-minute walk.

The Castle Collection - 14 Cook Street Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 48 out of 77 reviews
Rating 8 - Good. 20 out of 77 reviews
Rating 6 - Okay. 5 out of 77 reviews
Rating 4 - Poor. 1 out of 77 reviews
Rating 2 - Terrible. 3 out of 77 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

9.0/10

Communication

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stay here lots of times and looking forward to say again..fantastic apartments
Stayed 2 nights in Apr 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, room comfort, communication

Great place to stay

Clean and comfortable accommodation , layout of the amenities was great too
Stayed 4 nights in Dec 2024

8/10 Good

PAULA

Liked: Cleanliness, room comfort, communication
Great location and comfortable stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the spacious accommodation, with a very relaxing atmosphere and had everything we needed, lots of natural light, near to all amenities. Located in a beautiful old building, very comfortable beds. The lift wasn't working, but we were informed of this well in advance, and it wasn't an issue for us at all. We will stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Some noisy but it is the city centre
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
This apartment was ideal for visiting Liverpool and very central location. Comfortable beds too.
Stayed 2 nights in Apr 2023

10/10 Excellent

Eyal

Liked: Cleanliness, amenities, property conditions & facilities, communication
very good location, clean,close to Liverpool1 shopping center and chearch street
Stayed 3 nights in Oct 2022

8/10 Good

Larry

Liked: Cleanliness, property conditions & facilities, communication
It would have been much better if the property offered a few more essentials to the customer, such as: bathroom soap, Kleenex, paper towels, kitchen sink plug, dish rack, coffee, instructions on how to use heaters...and the ultimate suggestion...change the water pump system (way too loud).
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Absolutley outstanding property

This apartment was beautiful, best I have ever stayed in. Location was fantastic. Would 100% return. Thanks so so much.
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, room comfort, communication

Great Place to Stay in the City Centre

This is the second time my friends and I have stayed at Cook Street. It’s a great place to base yourself as it’s in the city centre so you can walk to most attractions. The apartments are very clean, spacious and ideal for a city centre stay. The discounted Q-Park Car Park is a 5 minute walk from the apartment and was less than £10 for 24 hours. We will be looking to book again on our next trip. Highly recommended.
Stayed 1 night in May 2024

10/10 Excellent

Deborah

Liked: Cleanliness, room comfort, communication
Really clean apartments, bedding and towels were spotless. All mod cons. The staff were lovely and very friendly. We have stayed at Signature apartments 4 times and will continue to use them.
Stayed 3 nights in Dec 2023

6/10 Okay

Peter

Disliked: Amenities, property conditions & facilities, communication
Property is well located for centre of Liverpool, and is truly huge. Decor is rather tired and dated, but it wasn’t expensive for it's size. My disappointment stems from the fact that it doesn't look as well furnished as the photos, but what was provided was certainly suitable for our needs. My biggest gripe was only 1 roll of toilet paper and no hand soap or shower soap/gel. Had i have known, i would have brought something with me
Stayed 1 night in Sep 2024

10/10 Excellent

Tracey

Liked: Cleanliness, room comfort, communication

Home from home

Parked using the discount code offered from the accommodation at Q Park Dake street. Was well lit and very safe behind the roller shutter door entry. Apartment no7 was comfortable, clean and welcoming. Could have done with bedside lamps as once you turn main light off it’s a walk in the complete darkness to the bed - bit of a hazard! Very quiet accommodation and very spacious. Will book again thank you.
Stayed 2 nights in Feb 2024

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Walking distance to pretty much everything. Lots of good restaurants within a minutes walk. The 2 bedroom suite was INCREDIBLE. (Can i live here... ) Very large with ample room to spread out. Lots of privacy for 2 people or 2 couples. Comfy king sized beds in large bedrooms. The bathrooms were lovely and well equipped with heated towel bars. Small kitchen with full sized fridge, stove and small washing machine. I would definitely stay here again and recommend to friends.
Stayed 4 nights in Sep 2022

6/10 Okay

Louise

Liked: Cleanliness

Pleasant trip with friends

The apartment was extremely spacious, 2 bedrooms and 2 bathrooms which were lovely. Bed was comfortable, better quality pillows could have improved sleep. Location - Fab Downside, the apartment was extremely warm/ hot there was no fan and due to the age and features of the buildings the windows were difficult to open… plus when the window was open there was a risk of a pigeon flying in. There is a pub in the basement and unfortunately some late/very early noise but for the reasonable price you cannot have it all. Also it would have been beneficial to have a discloth and or kitchen roll so sides/ table could be wiped down. Also no plug for sink so literally had to continually run water until crocks were washed.
Stayed 2 nights in May 2024

2/10 Terrible

Niall

Disliked: Amenities, property conditions & facilities, communication
Stayed at The Castle Collection in Cook Street, Liverpool with my son for two nights in March. We had no hot water for the whole stay and also had water leaking in the shower through one of the lights over the shower from the upper floor. I contacted the number provided over the weekend but nobody answered. On Monday morning before checking out I rang again and got through to someone. I told them about the issues and I was told to email reservations, which I did. I received an apology and was told one nights stay would be refunded. A week later I still had not received the refund. I contacted The Castle Collection again to ask why it hadn’t been refunded. I was told that the refund was given as credit to Expedia. I contacted Expedia and they said there was no credit or refund provided from The Castle Collection. Expedia contacted The Castle Collection to ask for the refund but was told by the manager they would not provide the refund. So basically I was lied too. Would not recommend The Castle Collection to anybody thinking of staying there.

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, room comfort, communication
The appartment was perfect for our stay and great location ,good facilities .Would definitely use again if visiting Liverpool
Stayed 2 nights in Oct 2024

10/10 Excellent

Lene Møller

Liked: Cleanliness, amenities, room comfort, communication
Super beliggenhed Dejlig lejlighed
Stayed 3 nights in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jul 2024

8/10 Good

Danilo

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Jul 2024

10/10 Excellent

Shaun

Stayed 1 night in Jun 2024

10/10 Excellent

Daniella

Liked: Cleanliness, room comfort, communication

Excellent

Brilliant apartment, comfortable, clean and tidy with everything you could need.
Stayed 4 nights in May 2024

10/10 Excellent

Timothy

Liked: Cleanliness, room comfort, communication

So L it was lovely

What an amazing time amazing experience and amazing. Stay easy to use right in the heart of the city and it was lovely.
Stayed 2 nights in Apr 2024