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Aparthotel

Apartamentos Suites Santa Cruz

Aparthotel connected to a railway/underground station in Seville with 2 restaurants

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Photo gallery for Apartamentos Suites Santa Cruz

Room
Living area
Interior
Bathroom
Breakfast buffet

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Calle Justino de Neve, 4, Seville, Seville, 41004
  • Seville Cathedral
    ‪2 min walk‬
  • Royal Alcázar of Seville
    ‪2 min walk‬
  • Giralda Tower
    ‪3 min walk‬
  • Seville (SVQ-San Pablo)
    ‪10 min drive‬

Choose your unit

View all photos for Apartment, 2 Single Beds, Ground Floor

Room

Apartment, 2 Single Beds, Ground Floor

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Apartment, 1 Double Bed

Room

Standard Apartment, 1 Double Bed

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the area

Seville

Located in Historical Center neighbourhood, Apartamentos Suites Santa Cruz is connected to a railway/underground station. Royal Alcázar of Seville and Plaza de España are notable landmarks and Isla Magica Theme Park is a popular local attraction. University of Seville and Seville Cathedral are two other places to visit that come recommended. Relax and indulge in the area's health/beauty spas, or seek out an adventure with hiking/biking trails and horse riding nearby.

What's nearby

  • Seville Cathedral - 2 min walk - 0.2 km
  • Royal Alcázar of Seville - 2 min walk - 0.2 km
  • Giralda Tower - 3 min walk - 0.3 km
  • Plaza de España - 12 min walk - 1.0 km
  • Plaza de Armas Shopping Center - 16 min walk - 1.4 km

Getting around

  • Archivo de Indias Tram Stop - 8 min walk
  • San Bernardo Station - 19 min walk
  • Seville (SVQ-San Pablo) - 29 min drive

Restaurants

  • ‪Giralda - ‬4 min walk
  • ‪Bodega Santa Cruz - ‬3 min walk
  • ‪Bar las Teresas - ‬3 min walk
  • ‪Bar la Catedral - ‬3 min walk
  • ‪Casa Tomate - ‬2 min walk

About this property

Apartamentos Suites Santa Cruz

Aparthotel connected to a railway/underground station in Seville with 2 restaurants
2 restaurants, concierge services and dry cleaning are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance and multilingual staff assistance are on-site. Each apartment provides a microwave and an electric kettle, plus a stovetop and a flat-screen TV. A hairdryer, a shower and an iron/ironing board are among the other amenities that guests will find. Housekeeping is available on request.
Apartamentos Suites Santa Cruz offers 6 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Free WiFi
Restaurant
Air conditioning
Laundry
Breakfast available

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: EUR 25 for check-in between 9:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; go to: [Calle Justino de Neve, 4]
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
If you arrive at the property after hours, you'll need to check in at an alternative location: [C/ Gloria, 3]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40 per night.
Cots (infant beds) are available for EUR 25 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.5 for children
  • Airport shuttle fee: EUR 38 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 25 per day(820 ft away; open 24 hours)
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-in fee: EUR 25 for check-in between 9:00 PM and midnight
  • Cleaning/housekeeping/linen fee: EUR 30 per night
  • Crib (infant bed) fee: EUR 25 per night
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Property Registration Number RTA: A/SE/00103

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Apartamentos Suites Santa Cruz pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Apartamentos Suites Santa Cruz?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Early check-in is available for a fee of EUR 25 (subject to availability). Late check-in is available from 9:00 PM to midnight for a fee of EUR 25.

What time is check-out at Apartamentos Suites Santa Cruz?

Checkout is at 11:00 AM.

Does Apartamentos Suites Santa Cruz provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 38 per vehicle applies.

Where is Apartamentos Suites Santa Cruz located?

Located in Historical Center, this aparthotel is within a 5-minute walk of Royal Alcázar of Seville and Giralda Tower. Seville Cathedral and University of Seville are also within 10 minutes. Archivo de Indias Tram Stop is 8 minutes by foot and Puerta Jerez Tram Stop is 10 minutes.

Apartamentos Suites Santa Cruz Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 185 out of 411 reviews
Rating 8 - Good. 151 out of 411 reviews
Rating 6 - Okay. 42 out of 411 reviews
Rating 4 - Poor. 21 out of 411 reviews
Rating 2 - Terrible. 12 out of 411 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

8.4/10

Communication

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, property conditions & facilities, communication
We had a perfect stay at the appartement we booked. Everything was within walking distance what made this the perfect holiday.
Stayed 6 nights in Aug 2024

10/10 Excellent

Li Chen

Liked: Cleanliness, room comfort, communication
Very friendly staff great communication, very lovely accommodation and convenient. Walking distance to major sites. I will highly recommend this place.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kyndle

Liked: Cleanliness, room comfort, communication

Thankyou Joaquin!

It was truly Joaquin, the manager. He runs such a beautiful hotel and made it magic.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, room comfort, communication

Perfect location

Perfect location for getting to see all of the main sites in central Seville. Spacious, clean and fresh accommodation that had everything we needed.
Stayed 5 nights in Jul 2023

8/10 Good

Rene

Liked: Cleanliness, communication

Happy to recommend

Location is amazing, staff is super friendly but the apartment is too basic.
Stayed 1 night in Mar 2024

6/10 Okay

gonzalo o

Liked: Cleanliness, room comfort, communication
We got a street room next to the entrance door to get into the apartment complex. It could not have been any noisier! Slamming of the door and people shouting all night! Service was good but would not recommend that Elvira room to ANYONE!
Stayed 3 nights in Oct 2024

8/10 Good

Robyn

Liked: Cleanliness, communication
The apartment is a sound machine. From the noise from the street below, the neighbors across the street to the other occupants of the other apartments very echoy and the doors make alot of noise. Was there 5 nights had 1 good night sleep. The location is awesome. No where to sit comfortably but the bed as the chairs were very uncomfortable. The bathroom and the kitchen table and chairs need a lot of refresh. The employees were awesome.
Stayed 5 nights in Oct 2024

10/10 Excellent

Radha

Liked: Cleanliness, room comfort, communication

Really cute apartment, great staff!

The apartment was very cute, Joaquin Rodon, the staff at the reception during the time of our check-in was super lovely and friendly! He even welcomed us with some champagne and gave me a travel adapter to use during the duration of my stay. He made our stay very comfortable and helped us out a lot! The room was clean however, there was a dead cockroach in the wardrobe but we didn't use the wardrobe so not much of an issue for us! Otherwise, really lovely stay! The breakfast could have been better as the food wasn't that tasty, and I personally don't think its worth 15 euros per person.
Stayed 3 nights in Sep 2024

8/10 Good

SERGIO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well located and comfortable apartment. The only issue was that one weekend night there was a loud party till 3am, in the building next door, which made it difficult to sleep.
Stayed 4 nights in Oct 2022

8/10 Good

Marina

Liked: Cleanliness, communication
Super located, very nice staff and decoration. My room needed maintenance (bathroom ceiling and wc), also plants in the hallway needed to be watered, and I would appreciate a full length mirror. Thank you, I would come back for sure.
Stayed 2 nights in Jul 2023

4/10 Poor

Brianna

Disliked: Cleanliness, amenities, property conditions & facilities
Property is in a beautiful, lively location. Bring ear plugs if you’re a light sleeper - we stayed in the apartment with windows that open to the alley entrance. It was so loud each time someone entered the shared common area, there is no sound proofing and the door slams at all hours of the night and morning. Walls are paper thin, we could clearly hear our neighbors next door singing until 2am. The smell of the apartment and common area is almost unbearable, we are thankful we only had to stay one night - it’s smells strongly of mold/mildew or sewage. We had check out at 11am and needed to store our bags until we left at 12pm - they charged us $20 for one hour of storage. Overall, would NOT book this stay again when visiting Seville.
Stayed 1 night in Nov 2024

6/10 Okay

George

Disliked: Amenities
Very nice staff but disappointed that we didn’t get a full service room - ours had poor lighting and very small bathroom.
Stayed 3 nights in Nov 2022

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities, communication
Property was in a very convenient location - a few minutes walk to Cathedral and main sights. Property was easy to find & clean. Only basic utensils provided - no chopping board, dustpan or wine glasses. Some noise early evening from restaurant nearby but closing the shutters kept that out. For nearest supermarkets, search for Carrefour Express.
Stayed 7 nights in Apr 2023

6/10 Okay

Kevin

Liked: Cleanliness, communication
Disliked: Room comfort

Couple Getaway

Checkin is at another location around the corner. We checked in, then she walked us around where the apartments are located. We were on the 2nd floor. Room was clean with plenty of room for the 2 of us. Problems: The bed was very hard. It’s ok if you like hard beds. Noise was HORRIBLE all night. The walls are extremely thin, and you hear every conversation in other rooms. We heard loud snoring right behind us. Everyone coming in and out for the night was loud in the middle foyer. You hear everything. For some reason, the people above us were stomping around and banging things ALL NIGHT. We did not get any sleep whatsoever. The breakfast was not good, and very pricey for what you get. That seems to be the norm for Spain hotels. We went somewhere else after the first morning, much cheaper and better food. The wait staff seemed more worried about collecting everyone’s money than putting out more food. NOW, Sevilla was SUPERB. We loved Sevilla. Great place to visit.
Stayed 3 nights in Oct 2024

4/10 Poor

Anna

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
Instructions for check in were not clear. When we arrived there had been a plumbing issue that made the whole place stink. Our apartment stunk when we moved in and the electricity was out. Once we notified the reception, they fixed it rapidly (both smell & electricity) Bed wasn't comfortable and whole building was very loud. We could hear the gentleman snore from the room opposite the wall.

8/10 Good

Samantha

Liked: Cleanliness, room comfort

Strangely run, needs more attention

Place was well located, but hard to check in. Despite what the email communication said to do, we had to read a note left on the door to the place to know to check in at the hotel around the corner. They showed us inside and to our room. The bathroom had some ceiling repairs that were terribly done esthetically, but worked well enough. Lighting was low and limited. Beds didn’t have enough pillows to sit up with, which was necessary because there was limited comfortable seating in the place. They need to fix the kitchen kick plates at the bottoms of the cabinets as they are painted cardboard and there were coffee pods, but no coffee maker that took them.
Stayed 3 nights in Oct 2023

4/10 Poor

Bruce

Disliked: Room comfort

NOT a nice last night in Seville

We could not check in at proper time because the last guest was late departing. ok, we'll wait at a nearby bar. We returned to be told the last guest now had left the heat turned on (in +30deg Celsius weather, no less). We got checked-in after another wait in the hotel bar. They would not even give us a courtesy free drink for our delay. We ended up arguing and paying the measly 6 Euros for our drinks ! We showered and went out for a bit. Returned to the room before supper to find the room unbearably hot. Another visit to the front desk. After more lively discussions, and their call to senior management to figure what to do, Carlos got us another room across the street on the second floor. An upgrade the 2nd young agent proclaimed ! It is 8PM, we re-pack and move. During the night we are awoken at 3AM by the garbage truck collecting traash in the courtyard. We could not get back to sleep so at 6AM headed to the airport for our 17 hour flight home. NOT a nice last night in Seville
Stayed 1 night in Apr 2023

6/10 Okay

Bruce

Disliked: Room comfort, communication

2nd class guests

Bed sheets were ultra thin and made the bed uncomfortable. Pillows were the thinnest I have ever had the misfortune to use. Every night at 3AM, the garbage truck is in the street collecting, with hydraulic motors grinding, and loud banging. One night, at 5AM, two empty laundry carts were wheeled down the cobble-stone street. Of course our windows are open; it was 30deg C during the day. Our front desk person, Carlos, during check-in, said if we ever need anything, to come ask and they would help. Our two free Nespresso coffee pucks were not replaced after our first morning. We went to ask Carlos for replacements. Carlos could not find any replacements that would fit our Nespresso machine in our room. He said come down the next morning to the hotel's cafe for coffee. OK. The next morning, we show for coffee. The lady at the front desk says Carlos is mistaken. The coffee is provided with the paid buffet. I said, "OK, so you have coffee available in the cafe, no?" She repeats strongly that the coffee comes with the full buffet and denies us to go get a coffee. Not a nice person or stay at Santa Cruz
Stayed 2 nights in Apr 2023

2/10 Terrible

Yohana

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed on Oct 21, 2022. My husband accidentally booked this place not realizing that this was actually the same place that was posted with different pics which got bad reviews. So I called Expedia asking to cancel but the hotel refused our request despite we sent our request immediately (less than one hour after we booked) with the reason being it was a non-refundable booking. We had no choice but to stay there.The check-in process was not easy. We had to wait for someone to come and opened the door, the check-in 'desk' was in the open area and smelled very strong like sewer. The room was by the alley where people were passing and we could hear them talked loudly because it wasn't soundproof. The floor was dirty and we could smell the strong sewer-like smell like outside; the toilet was not attached to the floor so it moved when I used it and AC didn't work. We addressed the issues and they tried to fix it right away by securing the toilet to the floor, giving us a spray for the sewer smell and a fan for the non-working AC. It didn't help. I got headache from the smell and couldn't sleep. They moved us to a room in another building on the second floor with narrow and dark stairs. The room dirty and dusty. Bathroom floor was very dusty. The bed and pillow were dirty and not comfortable. We couldn't sleep the whole night so we decided to leave early in the morning to the airport few hours before our flight time.This condition was also described in the reviews by past guests.

4/10 Poor

Sergio

Liked: Cleanliness
Disliked: Room comfort, communication

Nada recomendable.

El hotel tiene mucho ruido del exterior y del interior, las habitaciones dan a un patio interior que cada vez que sube o baja las escaleras alguien te despierta siempre. No se puede descansar. Además de todo esto si quieres dejar tu maleta o mochila un rato después de hacer el check out o salida te cobran 20 euros por maleta. Lo nunca visto. Nada recomendable.
Stayed 1 night in Feb 2025

8/10 Good

LAURA

Liked: Communication
caratteristica abitazione,centralissima ,vicino a Roman,ristorante eccellente,pero' priva di quello che scrivono: no microonde,no forno tradizionale, no tostapane,no scopettino per il water..mai capitato, diciamo che non buono il rapporto qualita'/prezzo Personale gentilissimo e disponibilissimo ma non capiscono una parola di Italiano ( per me assurdo) consiglierei,per i molti pregi,pero' dovrebbero dare almeno quello che scrivono
Stayed 2 nights in Feb 2025

10/10 Excellent

Abril

Liked: Cleanliness, room comfort, communication

Très bien

L’appartement est super ! Assez typique de Séville. Le staff est super agréable et très à l’écoute au cas de soucis. Rien à dire mon séjour était super
Stayed 2 nights in Nov 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities, communication
È stata esattamente come le aspettative delle foto...
Stayed 1 night in Oct 2024

8/10 Good

Matsuyama

Liked: Cleanliness, amenities, property conditions & facilities, communication
少し古さはあるものの、清潔で、電子レンジやコーヒーメーカー、食器なども揃っていて不便はなかったです。ロケーションは、車が入れない路地にあるのとエレベーターはないので、大きな荷物を持って行き来するのは少し大変かもしれません。フロントは少し歩いたホテルの中にあるのが少し分かりにくいので注意が必要です。セビージャ大聖堂などにも近く、全体的には満足していますが、滞在期間中一度入ることになっていたクリーニングサービスが、予定通りの日に行われなかったこともあり、総合満足度は「４」とさせていただきます。
Stayed 7 nights in Sep 2024

6/10 Okay

Enrique

Disliked: Cleanliness, property conditions & facilities, communication
La propiedad olía muchísimo a humedad
Stayed 1 night in Sep 2024