8/10 Good
Verified traveller
2 Jun, 2011
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service in Buenos Aires
This is a great little boutique hotel about 3 blocks away from the heart of Palermo Hollywood and a mile or so from Palermo Soho. Their biggest selling point is the phenomenal service - all of their staff is attentive without hovering and goes out of their way to do all kinds of great little things, all of which make you feel like they really want to please you. Mercedes, in particular, stood out to us.
PROS:
-Incredible staff
-Spacious rooms with fun design and all the amenities you expect, including some you don't such as a stereo, flip flops and windows that open
-Comfortable furniture
-Computers for guest use, including a printer
-Breakfast to order
-Hotel bar, that doubles as a night lounge for cocktails, etc.
-Connected art gallery
-Location
-Only a few rooms (3 or less, I think) per floor
-Excellent price / value ratio
CONS
-Room lighting is for ambience and isn't functional for reading or doing anything in the bathroom (shaving, makeup, etc.)
-Could only book a junior suite with two beds - the larger full suites were king bed only
-Mold in the shower, which was also weak
-Hallways painted black and have these motion sensor lights that go off after about 45 seconds, leaving you in the pitch black until the elevator comes or you manage to activate the motion sensor
-nightclub across the street meant zero sleep on Friday and Saturday nights