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Quest Caroline Springs

Luxury aparthotel connected to a shopping centre in Melbourne with a conference centre

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Bathroom
Breakfast area
Room
Exterior detail
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Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Breakfast available
  • Room service
  • Pet-friendly
  • Housekeeping
The current price is S$127
includes taxes & fees
6 Jun - 7 Jun

Explore the area

Map
234 Caroline Springs Boulevard, Caroline Springs, VIC, 3023
  • Watergardens Town Centre
    ‪7 min drive‬
  • Sunshine Hospital
    ‪11 min drive‬
  • Highpoint Shopping Centre
    ‪18 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

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Two Bedroom Apartment

  • 86 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

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Accessible One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Accessible Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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Jetted bathtub

Deluxe One Bedroom Spa Apartment

  • 56.2 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Studio Apartment

  • 26.5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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One Bedroom Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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Living area

Executive One Bedroom Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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Punthill Caroline Springs

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Laundry
8.8 out of 10, 110 reviews
The price is S$138
includes taxes & fees
20 Jun - 21 Jun
Punthill Caroline Springs

About the area

Melbourne

Located in Caroline Springs neighbourhood, Quest Caroline Springs is connected to a shopping centre. Overnewton Castle is a notable landmark, and travellers looking to shop may want to visit Watergardens Town Centre and Highpoint Shopping Centre. Looking to enjoy an event or a match while in town? See what's going on at Tabcorp Park.

What's nearby

  • Watergardens Town Centre - 7 min drive - 5.3 km
  • Sunshine Hospital - 11 min drive - 8.3 km
  • Overnewton Castle - 12 min drive - 9.8 km
  • Highpoint Shopping Centre - 18 min drive - 18.1 km
  • Flemington Racecourse - 20 min drive - 19.6 km

Getting around

  • Caroline Springs Station - 5 min drive
  • Keilor Plains Station - 7 min drive
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Enelssie Cafe and Grill - ‬3 min drive
  • ‪Watervale Fish & Chips Taylors - ‬19 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪The Jolly Miller Caroline Springs - ‬4 min walk
  • ‪KFC - ‬7 min walk

About this property

Quest Caroline Springs

Luxury aparthotel connected to a shopping centre in Melbourne with a conference centre
This smoke-free aparthotel features a snack bar/deli, a conference centre and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Each apartment features a kitchen with a fridge and a microwave, plus free WiFi and an LCD TV with satellite channels. Netflix and a DVD player provide a bit of entertainment, and guests can also appreciate conveniences, such as a sitting area and a coffee/tea maker.
Quest Caroline Springs offers 80 accommodations with DVD players and minibars. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium satellite channels and Netflix. Accommodation at this 4.5-star aparthotel has kitchens with fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Housekeeping is provided on a daily basis.

Amenities

Kitchen
Pet-friendly
Free WiFi
Air conditioning
Laundry
Outdoor space

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 45
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 45
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of AUD 350 per accommodation, per stay (maximum AUD 350 per stay), plus a one-off cleaning fee of AUD 350
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 65.0 per night.
Cots (infant beds) are available for AUD 5.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-service breakfast: from approximately AUD 16.95 per person
  • Covered self-parking fee: AUD 10 per day
  • Pet fee: AUD 350 per accommodation, per stay (maximum AUD 350 per stay) plus a one-off AUD 350 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: AUD 45 (subject to availability)
  • Late check-out fee: AUD 45 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 65.0 per night
  • High chair fee: AUD 0.00 per day
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization of AUD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Quest Caroline Springs pet-friendly?

Yes, pets are allowed at this property. There's a fee of AUD 350 per accommodation, per stay. A cleaning fee of AUD 350 also applies. Service animals are exempt from fees.

How much is parking at Quest Caroline Springs?

Self-parking is available for AUD 10 per day.

What time is check-in at Quest Caroline Springs?

Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of AUD 45 (subject to availability).

What time is check-out at Quest Caroline Springs?

Checkout is at 10 AM. Late checkout is available for AUD 45 (subject to availability).

Where is Quest Caroline Springs located?

Located in the business district, this family-friendly aparthotel is within 9 mi (15 km) of Watergardens Town Centre, Overnewton Castle and Sunshine Hospital. Footscray Hospital and Highpoint Shopping Centre are also within 12 mi (20 km).

Quest Caroline Springs Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 243 out of 569 reviews
Rating 8 - Good. 194 out of 569 reviews
Rating 6 - Okay. 84 out of 569 reviews
Rating 4 - Poor. 25 out of 569 reviews
Rating 2 - Terrible. 23 out of 569 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

8.4/10

Communication

Reviews

This review was submitted before 2018 and has not been verified.

10/10 Excellent

Peh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kym

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property convenient for our needs. Apartment at rear of complex was nice and quiet.
Stayed 4 nights in Feb 2025

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities, communication
Front desk staff are amazing, room was clean, room was well equiped and comfy bed!
Stayed 3 nights in Feb 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, amenities, property conditions & facilities, communication
No parking received a ticket very upset
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, communication
I booked because it advertivsed spa bath but when we got there they said this wasnt available was a bit disappointed
Stayed 1 night in Jan 2025

8/10 Good

Makoto

Liked: Cleanliness, amenities, communication
Staff was very helpful
Stayed 1 night in Jan 2025

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff and location
Stayed 1 night in Jan 2025

8/10 Good

Thang

Liked: Cleanliness, property conditions & facilities, communication
Stayed 6 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jan 2025

6/10 Okay

Syed

Liked: Cleanliness, property conditions & facilities
It was good
Stayed 1 night in Jan 2025

10/10 Excellent

Gurvinder

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Dec 2024

10/10 Excellent

Palepa

Liked: Cleanliness, amenities, property conditions & facilities, communication
View was great. Myself and my children enjoyed our stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Florence

Stayed 4 nights in Dec 2024

10/10 Excellent

Florence

Liked: Cleanliness, room comfort, communication
Amazing. The only downside is that the cookware were not non stick
Stayed 3 nights in Dec 2024

8/10 Good

Kanwaldeep

Liked: Cleanliness, property conditions & facilities, communication
Overall very good stay, no Complaints
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was fantastic, I would change nothing and happy to book again when next staying out that way!👍
Stayed 1 night in Dec 2024

10/10 Excellent

Ross

Liked: Cleanliness, property conditions & facilities, communication
Having to pay for parking was a bit much as it wasn’t stated in the booking but apart from that it was great 👍
Stayed 1 night in Oct 2024

6/10 Okay

Narendra

Liked: Cleanliness, room comfort, communication
Stay is good, but road side rooms gets lot of disturbance due to traffic and lights will enter to each bed room so it's bit disturbance for sleep.
Stayed 5 nights in Oct 2024

8/10 Good

sharon

Liked: Cleanliness, amenities, room comfort, communication
Stayed 1 night in Oct 2024

8/10 Good

Jose Jr

Liked: Cleanliness, amenities, communication
Clean and orderly. Sufficient facilities that made our stay hassle-free and comfortable.
Stayed 6 nights in Oct 2024

10/10 Excellent

michael

Liked: Cleanliness, property conditions & facilities, communication
The best
Stayed 1 night in Jul 2024

2/10 Terrible

Bradley

Disliked: Cleanliness, property conditions & facilities, communication
DO NOT STAY HERE! Period! Not worth it! Go punnthiill insty! QUEST SUCKS!

10/10 Excellent

Merciana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Thanks for the pleasant stay it was perfect accommodation. Definitely will stay again 😃
Stayed 3 nights in Sep 2024

10/10 Excellent

Leigh

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Oct 2024

8/10 Good

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities, communication
We really liked our stay. The staff were prompt, friendly and kind - also helpful. Our room was neat and had all we needed, anything we needed just had to ask and was sorted. Would definately stay again.
Stayed 4 nights in Oct 2024