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Aparthotel

Hotel Colonial Playa del Carmen

Colonial aparthotel with 24-hour front desk and outdoor pool

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Photo gallery for Hotel Colonial Playa del Carmen

Outdoor pool
Pool
Front of property
Room
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services
S$70
includes taxes & fees
25 Oct - 26 Oct

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Quinta Avenida
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Playa del Carmen Maritime Terminal
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Choose your unit

View all photos for Suite

Room

Suite

  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

Room

Junior Suite

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

Room

Deluxe Twin Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Room

Deluxe Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Room

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Room

Standard Double Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Playa del Carmen

Located in Playa del Carmen, Hotel Colonial Playa del Carmen is in the city centre. The area's natural beauty can be seen at Tres Rios Ecopark and Maroma Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular local attractions. Gran Coyote Golf and El Camaleón Mayakoba Golf Course are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing.
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What's nearby

  • Quinta Avenida - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 8 min walk - 0.7 km
  • Mamitas Beach - 16 min walk - 1.3 km
  • Xcaret Eco Theme Park - 11 min drive - 9.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive

Restaurants

  • ‪Mulix Cocina Boutique Pdc - ‬2 min walk
  • ‪Romeo Trattoria Pizzeria - ‬2 min walk
  • ‪El Muelle de Chema - ‬1 min walk
  • ‪Tacos Gomez - ‬2 min walk
  • ‪La Brocherie - ‬3 min walk

About this property

Hotel Colonial Playa del Carmen

Colonial aparthotel with 24-hour front desk and outdoor pool
This smoke-free aparthotel features an outdoor pool, a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Additionally, a TV in a common area, multilingual staff assistance and a banquet hall are on-site. Each apartment offers free WiFi, a TV with satellite channels and a ceiling fan. A shower, a phone and a desk are among the other amenities that guests will find. Change of towels is available on request.
Hotel Colonial Playa del Carmen offers 130 air-conditioned accommodations with free toiletries and a ceiling fan. Satellite televisions are provided. Bathrooms include a shower.

This Playa del Carmen aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

Amenities

Pool
Free WiFi
Air conditioning
24/7 front desk
Housekeeping
Business services

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property collects a 1.50 USD environmental tax at check-in.

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Hotel Colonial Playa del Carmen have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

Is Hotel Colonial Playa del Carmen pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Colonial Playa del Carmen?

This property doesn't offer parking.

What time is check-in at Hotel Colonial Playa del Carmen?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Colonial Playa del Carmen?

Checkout is at 11:30 AM.

Where is Hotel Colonial Playa del Carmen located?

Located in Downtown Playa del Carmen, this aparthotel is within 6 mi (10 km) of Gran Coyote Golf, Xplor Theme Park and Xcaret Eco Theme Park. El Camaleón Mayakoba Golf Course and Tres Rios Ecopark are also within 9 mi (15 km).

Hotel Colonial Playa del Carmen Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 415 out of 1265 reviews
Rating 8 - Good. 468 out of 1265 reviews
Rating 6 - Okay. 227 out of 1265 reviews
Rating 4 - Poor. 83 out of 1265 reviews
Rating 2 - Terrible. 72 out of 1265 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

8.2/10

Communication

Reviews

10/10 Excellent

David

Liked: Cleanliness, room comfort, communication

Estancia recomendable

Muy buena opción de hospedaje a un precio accesible, muy limpias y cómodas las instalaciónes
Stayed 5 nights in May 2025

10/10 Excellent

israel

Liked: Cleanliness, amenities, property conditions & facilities
Excelentes instalaciones, gran personal.
Stayed 4 nights in May 2025

10/10 Excellent

JUAN

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio, muy agradable y amable personal, solo recomiendo una sala de convivir con aire acondicionado para los huéspedes
Stayed 5 nights in Jun 2025

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Es un buen lugar para hospedarse y conocer Playa del Carmen
Stayed 3 nights in May 2025

6/10 Okay

Airam Jesus Azamar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Buen lugar
Stayed 1 night in Apr 2025

10/10 Excellent

GRACIELA

Liked: Cleanliness, amenities, property conditions & facilities
Ubicación excelente, muy cerca de la 5ta av
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Great location...near stores and restaurants...close to the beach....
Stayed 9 nights in Apr 2025

10/10 Excellent

Jez

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena ubicación Las habitaciones sencillas pero con lo fundamental
Stayed 1 night in May 2025

10/10 Excellent

JOSE OSCAR

Liked: Cleanliness, room comfort, communication

Excelente lugar

Excelente hotel y muy buena ubicación
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniela

Liked: Cleanliness, property conditions & facilities, communication
Precio muy accesible, y muy buena ubicación.
Stayed 4 nights in Mar 2025

8/10 Good

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Me gustó la ubicación, tienes todo cerca es muy céntrico, lo que le agregaría un frigobar ala habitación.
Stayed 3 nights in Jun 2025

8/10 Good

Siara A

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy bueno todo lo recomiendo
Stayed 4 nights in Apr 2025

10/10 Excellent

Eduar Geronimo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me hospede un día. Tiene lo necesario para una estancia tranquila
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities, communication
I was happy with this staying, the room was cleaned every day. Great location and staff. Good value for this money.
Stayed 7 nights in Apr 2025

10/10 Excellent

Paola

Liked: Cleanliness, amenities, property conditions & facilities, communication
Es la segunda vez que nos quedamos aquí y todo muy bien!
Stayed 5 nights in Jan 2025

10/10 Excellent

Yuliia

Liked: Cleanliness, amenities, property conditions & facilities
Very good place to stay!! Friendly staff! Close to the beach! Close to big and small stores and shops! And the main pearl of the hotel it is Jess from reception!!!
Stayed 11 nights in May 2025

10/10 Excellent

EDUARDO

Liked: Cleanliness, room comfort, communication

CUMPLE PARA DESCANSAR

EXCELENTE LA ESTANCIA, CERCA DE PLAYA, CERCA DE ADO, TODO BIEN
Stayed 1 night in Sep 2024

10/10 Excellent

ARLIN ALEJANDRA

Liked: Cleanliness, amenities, property conditions & facilities
Buena estancia, zona céntrica, cerca de establecimientos y de la quinta avenida
Stayed 4 nights in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Un lugar agradable
Stayed 4 nights in Feb 2025

10/10 Excellent

José Enrique

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy buenos precios, buena ubicación y el trato excelente por oarte de recepción
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Muy bueno

En general fue de buena atención, bonito el hotel,el desayuno rico, si me volvería a hospedar
Stayed 4 nights in Jan 2025

8/10 Good

Marco

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ci siamo trovati bene, vicino alla spiaggia senza usare la macchina.
Stayed 10 nights in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
cerca de todo
Stayed 7 nights in Mar 2025

6/10 Okay

Vivian

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
Beautiful hotel in the old style.
Stayed 7 nights in Dec 2024

10/10 Excellent

Serge

Liked: Cleanliness, property conditions & facilities, communication
I’ll be coming back
Stayed 3 nights in Apr 2025