See all properties
Aparthotel

Grupotel Alcudia Suite

Beach aparthotel with bars/lounges and 24-hour front desk

Choose dates to view prices

Photo gallery for Grupotel Alcudia Suite

Pool
Pool
Lobby sitting area
Bathroom
Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • All-inclusive
  • Pool
  • Housekeeping

Explore the area

View in a map
C/ Else Hetzel s/n, Playa de Muro, Muro, Mallorca, 7458
  • Place, Playa de Muro
    ‪3 min walk‬
  • Place, Alcúdia Beach
    ‪4 min drive‬
  • Place, Alcúdia Port
    ‪7 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪46 min drive‬

Choose your unit

View all photos for Apartment, 1 Bedroom, Balcony (2 adults)

Room

Apartment, 1 Bedroom, Balcony (2 adults)

  • 323 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Balcony (2 adults and 1 child)

Room

Apartment, 1 Bedroom, Balcony (2 adults and 1 child)

  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Studio, Balcony (2 adults)

Room

Studio, Balcony (2 adults)

  • 377 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Balcony (2 adults and 2 childs)

Room

Apartment, 1 Bedroom, Balcony (2 adults and 2 childs)

  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Double Room, Balcony

Room

Double Room, Balcony

  • 323 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony (2 adults + 1 child)

Room

Double Room, Balcony (2 adults + 1 child)

  • 323 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 3 Twin Beds

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Similar properties

Exterior
Seaclub Alcudia Mediterranean Resort
  • Pool
  • All-inclusive
  • Kitchen
  • Pet-friendly
8.4 out of 10, 604 reviews
Seaclub Alcudia Mediterranean Resort

About the area

Muro

Muro is home to Grupotel Alcudia Suite. Alcúdia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcúdia Beach. Looking to enjoy an event or a game while in town? See what's happening at Plaza de Toros or Karting Can Picafort. Take the opportunity to explore the area for water adventures such as scuba diving.
View more Aparthotels in MuroOpens in a new window

What's nearby

  • Playa de Muro - 3 min walk - 0.3 km
  • Alcúdia Beach - 4 min drive - 2.5 km
  • Hidropark - 6 min drive - 3.9 km
  • Alcúdia Port - 7 min drive - 5.0 km
  • Playa de Can Picafort - 7 min drive - 7.4 km

Getting around

  • Sa Pobla Station - 16 min drive
  • Palma de Mallorca (PMI) - 50 min drive

Restaurants

  • ‪Numa Beach - ‬3 min walk
  • ‪Doble A beach club - ‬6 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Las Dunas Snack Bar - ‬5 min walk
  • ‪Tramuntana Restaurant - ‬6 min walk

About this property

Grupotel Alcudia Suite

Beach aparthotel with bars/lounges and 24-hour front desk
Guests at this beach aparthotel will appreciate convenient on-site amenities such as a children's pool and a playground. Each apartment provides a fridge and a microwave, plus free WiFi and a flat-screen TV with satellite channels. A balcony, premium bedding and a safe are among the other amenities available to guests.
Grupotel Alcudia Suite offers 122 accommodations with a safe and free toiletries. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at Grupotel Alcudia Suite are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Amenities

Pool
All-inclusive
Free WiFi
Restaurant
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Property Registration Number H-PM-1972

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Does Grupotel Alcudia Suite have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Grupotel Alcudia Suite pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grupotel Alcudia Suite?

This property doesn't offer parking.

What time is check-in at Grupotel Alcudia Suite?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grupotel Alcudia Suite?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Grupotel Alcudia Suite?

Some rate plans available at this property are all-inclusive.

Where is Grupotel Alcudia Suite located?

Situated in Muro, this beach aparthotel is within 1 mile (2 km) of Platja dels Francesos and Playa de Muro. Alcúdia Beach is 1.4 mi (2.3 km) away.

Reviews

Grupotel Alcudia Suite Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

9.4/10

Communication
Rating 10 - Excellent. 30 out of 66 reviews
Rating 8 - Good. 28 out of 66 reviews
Rating 6 - Okay. 7 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 0 out of 66 reviews

Reviews

10/10 Excellent

Ketil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a nice 9 days stay. Any inconvenience was dealt with swiftly.
Stayed 9 nights in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel was excellent. Would thoroughly recommend it and situated in a perfect location. The food was amazing, the rooms spacious and clean. The amenities were excellent and a fabulous pool area. Our stay was made extra special by all the staff, every single one of them. They were amazing and always willing to help, always greeted you with a smile. Special mentions to Manuel, Santi and Samanth. Would highly recommend
Stayed 4 nights in Apr 2024

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort, communication
La suite avec terrasse était très confortable, le personnel très accueillant, le petit déjeuner copieux et l’hôtel très bien situé, à quelques mètres d’une des meilleures plages d’Alcudia.
Stayed 14 nights in Jul 2025

8/10 Good

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Die Zimmer waren leider sehr hellhörig und beim Essen war’s sehr laut - zum Glück gab’s die Option draußen zu sitzen. Beim Essen gab’s keine große Abwechslung aber das ist wahrscheinlich Ansichtssache. Ansonsten waren wir sehr zufrieden.
Stayed 9 nights in Jul 2025

8/10 Good

Felipe

Liked: Cleanliness, amenities, property conditions & facilities
Que no cambian a diario las toallas o sábanas.
Stayed 8 nights in Jun 2025

10/10 Excellent

Thierry

Liked: Cleanliness, amenities, room comfort, communication
Super petit déjeuner et repas du soir. Le personnel est charmant. La ville d alcudia est magnifique et le cap fomentor est vraiment à voir
Stayed 3 nights in Sep 2024

8/10 Good

Jacques

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bien, personnel très aimable !
Stayed 7 nights in Sep 2024

10/10 Excellent

LUCIAN

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best hotel,clean,close to the beach,shops,good variety buffet restaurant,great and friendly staff. Definitely worth the money you pay.
Stayed 4 nights in Jul 2024

6/10 Okay

Jasmin

Liked: Amenities, communication
Disliked: Cleanliness
All the receptionist people was very friendly and helpful. Also the man at the bar. Thank you
Stayed 7 nights in Jul 2024

10/10 Excellent

marion

Liked: Cleanliness, room comfort, communication

Bien placé pour sillonner l île

Le personnel de la réception est très sympathique, hôtel bien placé et calme, studio assez grand et confortable, toujours une place disponible pour se garer gratuitement 👍
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Comfortable

Great location, comfortable stay. Air conditioning didn’t work properly but opening the door to the large balcony helped with fresh air. There’s a small pool, gym would be nice.
Stayed 3 nights in Apr 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, room comfort, communication
Segunda vez que vamos a este Hotel por el evento de la Mallorca 312. Muy amables, sobretodo el trato en recepción y agradecer el esfuerzo del equipo para tenernos desayuno completo el día de la carrera a las 5:00 h de la mañana. Muchas gracias
Stayed 2 nights in Apr 2024

10/10 Excellent

JUAN REINALDO

Liked: Cleanliness, room comfort, communication
Relación precio calidad excelente. Cumplio todas nuestras expectativas! Muy completo a una cuadra de la playa de Muro. Excelente desayuno!
Stayed 4 nights in Sep 2023

6/10 Okay

Kenza

Disliked: Communication
Défaut : un hôtel 3 étoile plutôt pas d’animation le buffet c’est pas ouf toujours la même chose au restaurant personnel sympa sinon le personnel de l’accueil c’est à revoir vraiment a part le monsieur on est arrivé tard à minuit on n’a même pas trouvé de serviette dans la chambre ni de bouteille d’eau sachant que l’eau n’est pas potable vraiment limite il nous ont laissé vu qu’on est en demi pension un plat de fromage et de pain chacun je n’ai pas apprécié Je me suis fais volé mon adaptateur et câble donc faites bien attention à vos affaires dans la chambre Puis le retour on a demandé à faire le Check out a 13h au lieu de midi ils ont refusé lol que apparement c’est complet en mi septembre la blague Qualité : l’hôtel est bien localisé à côté des médecins de pharmacie a 2min de playa de muro trois supermarchés à côté en terme de disponibilité c’est ouf mais sinon pas grand chose à faire à part la plage qui est super bien d’ailleurs chaude de ouf du 23 24 degrés je vous conseille vraiment alcudia c’est familiale y’a pas trop de fête c’est super calme c’est vraiment a l’opposé de Magaluf ou palma Sinon non je ne vous conseille pas cet hôtel honnêtement cherchez plutôt du 5 étoiles si vous souhaitez être vraiment bien. Sinon si vous n’êtes pas trop exigeant ça pourra faire l’affaire
Stayed 10 nights in Aug 2023

10/10 Excellent

Jose

Liked: Amenities, property conditions & facilities, communication
,
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort, communication
Det enda som var bra var maten/buffén. Det var smutsigt och dålig service. Absolut inte 4-stjärnigt.
Stayed 7 nights in Jul 2023

8/10 Good

Valentin

Liked: Cleanliness, room comfort, communication

Summer vacation July

Nice hotel close to the beach with very friendly staff. Working air conditioning, good food and beverage.
Stayed 10 nights in Jul 2023

8/10 Good

Björn

Liked: Cleanliness, room comfort, communication

Fina lägenheter

Fina lägenheter med möjlighet att köpa till lunch och middag. Bra mat.
Stayed 3 nights in May 2023

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nahe zum Strand, freundliches Personal, tolles Frühstücksbuffet, sauber, geräumige Zimmer
Stayed 7 nights in Oct 2022

8/10 Good

Javier

Liked: Cleanliness, room comfort, communication

Ubicación y habitación ok, pisci y comida ko

Lo mejor la ubicación, la habitación, y que se aparca sin problemas en la misma puerta. Lo peor la piscina, que es pequeña, y la restauración, más propia de un dos estrellas y con horario de cena demasiado temprano.
Stayed 3 nights in Aug 2022

6/10 Okay

Denis

Liked: Room comfort, communication

4 charter stars hotell?

We stayed here for two weeks, family with 2 kids. We liked: roomsize, short walk to the beach, frontdesk personell. We misliked: WiFi almost nonexistent, ocasional smell from ventilation, no vacuum cleaning, overstressed personell in the restaurant, no playground/kids facilities, no gym.
Stayed 15 nights in Jul 2022

4/10 Poor

Daniel

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
La relacion costo/beneficio es muy mala. La habitación quedaba sucia despues de la limpieza y hasta hubo un dia que no la hicieron, faltaron toallas, jabon, etc. Se nota que la instalación del hotel es antigua y en algunos puntos le falta mantenimiento. El buffet no tenia lo que usualmente uno se encuentra en este tipo de hoteles. Para lo que sale la habitacion en muchos otros lugares del mundo la experiencia es mucho mejor. Como positivo, la ubicación y la amabilidad del personal.
Stayed 6 nights in Aug 2022

10/10 Excellent

LILIANA

Liked: Cleanliness, property conditions & facilities, communication
Me he alojado varias veces en hoteles de Grupotel y como siempre está todo genial. Cuidan mucho el cliente así como todos los detalles del alojamiento. Ha sido una estancia corta pero muy agradable y relajante. Lo recomiendo con mucho gusto
Stayed 1 night in Jun 2022

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, 50 metres from the beach & very close to restaurants, shops & bus stops. Very friendly & helpful staff & a good variety of choice for breakfast. Rooms cleaned daily & nice pool area.
Stayed 7 nights in May 2022

10/10 Excellent

Yolanda, barcelona

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente ubicación, ubicada en playa de muro (un paraíso), piscina perfecta, comida muy buena, trabajadores muy amables :)! En general para repetir seguro!
Stayed 3 nights in May 2022