The Onyx Apartment Hotel by NEWMARK

Aparthotel with free parking, a short walk to Long Street

Choose dates to view prices

Photo gallery for The Onyx Apartment Hotel by NEWMARK

Lobby lounge
Room
City view
Room
Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
The current price is S$144
includes taxes & fees
6 Jun - 7 Jun

Explore the area

Map
57 Heerengracht Street, Cape Town, Western Cape, 8001
  • Cape Town International Convention Centre
    ‪2 min walk‬
  • Long Street
    ‪5 min walk‬
  • Cape Town Cruise Terminal
    ‪9 min walk‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪17 min drive‬

Choose your unit

Studio, 1 King Bed, City View

  • City view
  • 35 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, 1 King Bed, Mountain View

  • Mountain view
  • 35 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View

  • Mountain view
  • 7 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

Apartment, 1 Bedroom, City View

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Apartment, 1 Bedroom, Mountain View

  • Mountain view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

Apartment, 2 Bedrooms, City View

  • Mountain view
  • 7 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

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About the area

Cape Town

Cape Town City Centre, a neighbourhood in Cape Town, is home to The Onyx Apartment Hotel by NEWMARK. While the natural beauty of Table Mountain and Camps Bay Beach can be enjoyed by anyone, those looking for an activity can explore Cape Town Cruise Terminal. Looking to enjoy an event or a game while in town? See what's happening at Cape Town Stadium or Newlands Stadium.

What's nearby

  • Cape Town International Convention Centre - 2 min walk - 0.2 km
  • Long Street - 5 min walk - 0.4 km
  • Cape Town Cruise Terminal - 9 min walk - 0.8 km
  • Two Oceans Aquarium - 2 min drive - 1.8 km
  • Cape Town Stadium - 3 min drive - 2.5 km

Getting around

  • Observatory Station - 6 min drive
  • Cape Town Station - 9 min walk
  • Cape Town (CPT-Cape Town Intl.) - 19 min drive

Restaurants

  • ‪Yu - ‬1 min walk
  • ‪Westin Executive Club - ‬5 min walk
  • ‪Mrkt - ‬1 min walk
  • ‪The Granite Lounge - ‬1 min walk
  • ‪Vida E Caffè - ‬6 min walk

About this property

The Onyx Apartment Hotel by NEWMARK

Aparthotel with free parking, a short walk to Long Street
Along with an outdoor pool, this aparthotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, spa services and dry cleaning. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with satellite channels, and added amenities include free WiFi and free bottled water.
The Onyx Apartment Hotel by NEWMARK offers 112 air-conditioned accommodations with a safe and complimentary bottles of water. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

This Cape Town aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.

Amenities

Pool
Kitchen
Parking included
Free WiFi
Restaurant
Air conditioning

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately ZAR 240 per person
  • Airport shuttle fee: ZAR 825 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned

We should mention

A car is recommended for transport to and from this property

Frequently asked questions

Does The Onyx Apartment Hotel by NEWMARK have a pool?

Yes, this property has an outdoor pool.

Is The Onyx Apartment Hotel by NEWMARK pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Onyx Apartment Hotel by NEWMARK?

Self-parking is free at this property.

What time is check-in at The Onyx Apartment Hotel by NEWMARK?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Onyx Apartment Hotel by NEWMARK?

Checkout is at 11 AM.

Does The Onyx Apartment Hotel by NEWMARK provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 825 per vehicle applies.

Where is The Onyx Apartment Hotel by NEWMARK located?

Located in Cape Town City Centre, this aparthotel is within a 10-minute walk of Cape Town International Convention Centre and Long Street. Artscape Theatre Centre and St. Georges Mall are also within 10 minutes. Cape Town Station is 9 minutes by foot.

The Onyx Apartment Hotel by NEWMARK Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 365 out of 504 reviews
Rating 8 - Good. 99 out of 504 reviews
Rating 6 - Okay. 20 out of 504 reviews
Rating 4 - Poor. 10 out of 504 reviews
Rating 2 - Terrible. 10 out of 504 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

9.2/10

Communication

Reviews

10/10 Excellent

Daniel Suresh

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff at this establishment was absolutely fantastic. They were really friendly and helpful with any questions that we had during our stay. I enjoyed the stay immensely
Stayed 7 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
It will be good if both toilets has a shower.
Stayed 7 nights in Jun 2024

10/10 Excellent

Amran

Stayed 1 night in Jun 2024

10/10 Excellent

Brian Charles

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was big and comfortable. Area was quiet and peaceful.
Stayed 1 night in Feb 2024

4/10 Poor

Men Yuet

Liked: Property conditions & facilities
Disliked: Communication
I saw the positive reviews which is why I booked this hotel. However, I was disappointed right at check in. There are two of us and I requested for 2 room cards for convenience reasons, I was told by the check in staff that there is a deposit for 2nd hotel card. This is the first time I was asked for such deposit. I requested for a disposible razor and the reception gave me a blank look as if it is a strange request and told me they do not have it. I will not recomend to stay here. I think even Ibis has better service and policies.

10/10 Excellent

Wee Lee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great modern property. Studio rooms were well equipped.
Stayed 5 nights in May 2022

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
The person who checked us in did not give us an upgrade or free breakfast. We got a bottle of wine. However, the front desk is very helpful. They provided us with 2 adapters. We were able to get local currency exchange immediately and they went a mile to accompany us to a grocery/convenience store. We forgot the name of the person who showed us visually where to pick up the hop on and off bus. He even checked on us while we were at Burger King to make sure we were ok. They were very courteous. The date of our stay was Feb. 7 -9.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tracy

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Stayed 4 nights in Feb 2025

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a good stay. Would recommend many to come.

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities, communication
The 2 bedroom apartment was perfect for sharing with our daughter age 22. It gave us our own space & together sitting areas. Staff very friendly, courteous & pleasant. No complaints whatsoever. The only thing we didn’t like was losing the sun at the outside pool area @12.45pm. The height of the building & the location of the pool was the reason., otherwise we really enjoyed our stay . Thankyou.
Stayed 1 night in Feb 2025

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing hospitality from the staff, safe inside and close to popular attractions. Would recommend.
Stayed 6 nights in Jan 2025

10/10 Excellent

DAWNN

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jan 2025

10/10 Excellent

Aud Herborg

Liked: Cleanliness, room comfort, communication

Good apartment hotel

We as a couple had 6 nights in the apartment. It had good size and we slept well. Hotel staff service was good (on average). We used the gym. It was small but ok. Breakfast option is recommendable, cheap and good service. But what we really liked was the restaurant on the premises; lovely food and service. We think it was all reasonably priced and will recommend the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Byron

The staff and accommodations were fantastic. When we return to Capetown this is where we will come back to
Stayed 13 nights in Jan 2025

10/10 Excellent

René

Liked: Cleanliness, property conditions & facilities, communication
Stayed 9 nights in Jan 2025

8/10 Good

robert

Liked: Cleanliness, room comfort, communication

Our stay in Capetown City

The Front Desk staff were always welcoming and polite. We used the two dining facilities once each but both were very satisfactory. The Heerengraght gives you amazing views of Table Mountain. The parking facilities were good.
Stayed 10 nights in Jan 2025

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing and very helpful staff at concierge and at breakfast. The breakfast buffet was substantial, plus a bonus ordered meal with your included breakfast option. Friendly and safe hotel, with a great bar, pool and gym area as well. Easy to walk to the V&A Waterfront and close to most tourist destinations. Would highly recommend.
Stayed 3 nights in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, room comfort, communication

Comfortable and classy.

Loved this hotel. Room was huge and comfortable. Great restaurants.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, room comfort, communication

Great stay and friendly staff.

Onyx is a fantastic apt hotel. Rooms are huge and very clean. Loved having a kitchen in room. Bed was super comfortable and room was quiet. 2 restaurants had amazing food and front desk staff were very helpful and nice. Pool area was small and water didn’t look that clean. The spa and wet steam are not included. Extra charge for both. Would def recommend and stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Judy

Liked: Cleanliness, property conditions & facilities, communication
Stayed 5 nights in Jan 2025

8/10 Good

Vazil

Liked: Cleanliness, property conditions & facilities, communication
Excellent personnel
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, communication
Stayed 3 nights in Dec 2024

10/10 Excellent

Sheriff

Liked: Cleanliness, room comfort, communication

Great staff! Great location!

Staff were great! Hotel location was great! There was a mixup on check-in where the Hotel had not been notified that I had upgraded my room after making the initial booking. Mpumbi and Andre worked to resolve it. The 1-bedroom deluxe (with Balcony) was spacious. The included breakfast option was good as well, but the Hotel's best asset is their staff.
Stayed 5 nights in Jan 2025

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities, communication
My room at Onyx Apartment Hotel was well equipped and quiet. Loved having kitchen amenities in my room. The gym was decent as well.
Stayed 1 night in Dec 2024