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Aparthotel

Quest Burwood East

Aparthotel in Melbourne with 24-hour fitness centre and 24-hour business centre

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Room
Exterior
Dining
Balcony view
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Parking available
  • Pet-friendly
  • Gym
S$138
includes taxes & fees
26 Nov - 27 Nov

Explore the area

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  • Place, The Glen Shopping Centre
  • Place, Deakin University
  • Place, Monash University
  • Airport, Melbourne, VIC (MEL-Tullamarine)

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Studio

  • Sleeps 2

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Room

One Bedroom Apartment

  • Sleeps 2

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Living area

Three Bedroom Apartment

  • Sleeps 6

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Room

Studio Apartment

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Room

One Bedroom Apartment

  • 560 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Room

Two Bedroom Apartment

  • 840 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

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Room

Three Bedroom Apartment

  • 1066 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

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Room

Accessible One Bedroom Apartment

  • 560 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Room

Accessible Two Bedroom Apartment

  • 840 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

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Room

Accessible Three Bedroom Apartment

  • 1066 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 3 King Beds

Accessible One-Bedroom Apartment

  • Sleeps 2

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Living area

Three-Bedroom Accessible Apartment

  • Sleeps 6

Two-Bedroom Accessible Apartment

  • Sleeps 5

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9.2 out of 10, 325 reviews
The price is S$126
includes taxes & fees
21 Nov - 22 Nov
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About the area

Melbourne

Located in Burwood East, a neighbourhood in Melbourne, Quest Burwood East is in the entertainment district and near a metro station. Melbourne Cricket Ground and Princess Theatre are notable landmarks, and travellers looking to shop may want to visit Collins Street and Melbourne Central. Check out an event or a game at Rod Laver Arena, and consider making time for SEA LIFE Melbourne, a top attraction not to be missed.
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What's nearby

  • Nunawading Basketball Centre - 2 min walk - 0.2 km
  • The Glen Shopping Centre - 3 min drive - 3.8 km
  • Deakin University - 6 min drive - 5.7 km
  • Monash University - 9 min drive - 8.7 km
  • Chadstone Shopping Mall - 12 min drive - 12.1 km

Getting around

  • Glen Waverley Station - 3 min drive
  • Dandenong Station - 16 min drive
  • Melbourne Airport (MEL) - 48 min drive

Restaurants

  • ‪Burvale Hotel - ‬11 min walk
  • ‪China Bar - ‬17 min walk
  • ‪Hungry Jack's - ‬2 min drive
  • ‪Sofia Burwood Italian Pizza Restaurant - ‬3 min walk
  • ‪Piccolino Pizza Restaurant - ‬2 min drive

About this property

Quest Burwood East

Aparthotel in Melbourne with 24-hour fitness centre and 24-hour business centre
A restaurant, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Each apartment has 3 bedrooms and offers free WiFi and a DVD player. Guests can appreciate conveniences, such as a sitting area and a microwave, and other amenities include a balcony and an LCD TV.
Quest Burwood East offers 90 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. LCD televisions are featured in guestrooms. Microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre.

Amenities

Pet-friendly
Free WiFi
Restaurant
Air conditioning
Laundry
Gym

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (7:00 AM - 10:00 PM)
Guests will receive key retrieval information
This property enforces quiet hours from 11:00 PM to 6:00 AM

Access methods

Staffed front desk, key retrieval

Pets

Pets are allowed for an extra charge of AUD 49, per pet, per night, plus a deposit of AUD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per night.
Cots (infant beds) are available for AUD 25 per night

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: from approximately AUD 20 per person
  • Covered self-parking fee: AUD 25 per night (in/out privileges)
  • Pet deposit: AUD 250 per stay
  • Pet fee: AUD 49 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 25 per night
  • Rollaway bed fee: AUD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Quest Burwood East pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a deposit of AUD 250 per stay and a fee of AUD 49 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Quest Burwood East?

Self-parking is available for AUD 25 per night. There is free parking nearby.

What time is check-in at Quest Burwood East?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Quest Burwood East?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Quest Burwood East located?

Located in Burwood East, this aparthotel is 1.8 mi (2.9 km) from The Glen Shopping Centre and within 6 miles (10 km) of Deakin University and Monash University. Box Hill Hospital and M-City Monash are also within 6 miles (10 km).

Quest Burwood East Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 126 out of 200 reviews
Rating 8 - Good. 49 out of 200 reviews
Rating 6 - Okay. 16 out of 200 reviews
Rating 4 - Poor. 5 out of 200 reviews
Rating 2 - Terrible. 4 out of 200 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

9.0/10

Communication

Reviews

10/10 Excellent

John good

Liked: Cleanliness, amenities, property conditions & facilities
fully self contained and plety of room in the apartment
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Always a wonderful stay.

10/10 Excellent

CARMEL

Liked: Cleanliness, property conditions & facilities, communication
Brilliant will stay again
Stayed 1 night in Jul 2022

8/10 Good

Stewart

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, great location, roomy rooms and a great gfym and outdoor area
Stayed 2 nights in Jul 2022

8/10 Good

VERONIKA

Liked: Cleanliness, room comfort, communication

Great pet friendly hotel

Great place, friendly staff. Roomy enough for us with our dog. However they forgot our bottle of wine! Otherwise nice and secure
Stayed 1 night in Dec 2023

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
The family apartment was perfect for the 5 of us. It was an easy and tidy place with super helpful and friendly reception staff. Easy access to parking. Quiet and comfortable rooms.
Stayed 1 night in Jul 2022

10/10 Excellent

Calvin

Liked: Cleanliness, room comfort, communication

Great Stay with Great Rooms by Great Staff

Great property to stay in. Rooms were big & was upgraded with the Hotels.com VIP Exclusive promotion. Was gifted with a bottle of wine which i wished was a full bottle rather than a small bottle. Equipped with kitchen & laundry amenities which was great. Front desk staff were really friendly & amazing.
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Always high standard & easy to access after office hours.
Stayed 1 night in Aug 2020

8/10 Good

F

Liked: Cleanliness, room comfort

Great overall

Great location. Initial communication was a little vague. Place hard to spot if it is the first time.
Stayed 5 nights in Feb 2023

6/10 Okay

James

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Comfy bed as expected at Quest, however there were two long black hairs in the bed which I told myself were the housemaids. Kitchen cupboards and bench top had noticeable dirty marks. Bathroom very clean
Stayed 1 night in Jul 2024

10/10 Excellent

Antony

Liked: Amenities, property conditions & facilities, communication
Great location, very quiet room. Tim Tams as a welcome gift was something I hadn't seen before, my wife loved them. Only downside was children racing up and down the hallway. Thought this was only a minor distraction. Overall, a positive stay. We will be staying again in the near future.
Stayed 1 night in Mar 2023

8/10 Good

Ingrid

Liked: Amenities, property conditions & facilities, communication
Modern rooms with plenty of space for a family. Room cleanliness could have been better. Surprisingly quiet, was concerned about noise as dogs are allowed but it was fine (except for the dog poo in the stairwell).
Stayed 2 nights in Mar 2023

10/10 Excellent

Michal

Liked: Cleanliness, amenities, property conditions & facilities, communication
The reception staff were very welcoming and accommodating for my late check in. All of my questions were answered well. The only negative was a bare minimum amount of milk was provided for hot beverages. Everything else was amazing!
Stayed 1 night in Nov 2023

10/10 Excellent

Shutong

Liked: Cleanliness, property conditions & facilities, communication
good
Stayed 1 night in Oct 2022

2/10 Terrible

Ali

Disliked: Communication
Poor communication
Stayed 1 night in Jul 2023

4/10 Poor

Helena

Liked: Communication
Disliked: Cleanliness
The check in was great the staff were helpful but they lacked safety measures. First off, I am a single female traveller. A male was right there and she read out my room number out loud rather than just circling it. Although they had my room ready on time for my arrival. Once in, I could already see the room lacked proper cleaning. The kitchen didn't look like it had been wiped down in a while and had dust and grease on the kitchen hob. The bathroom had water marks all around the sink and not wiped. The bathroom drain was black with dirt and grime and even hair shavings. The towel had hair on it and they had forgotten to put towels in the actual bathroom. When I got one from the reception it was very small and as I came back late, someone had put 2 more in my room on my return which was nice but also made me feel unsafe cause someone had gained access to my room while I had been out. Lastly, at exactly 2:40am someone next door could be heard in their room as they gave me a room with a connection door. There is only one door between the room as the light can be seen to shine under it. This is not safe and also causes every sound to be heard. I could hear all kinds of noise, coughing and banging about. Then they left at 3:05am after hearing I moved my bag rail up against the connection door. They were heard to then leave the room and press the elevator. The hotels security its self is very poor. Basically anyone can get into the hotel without a key. No elevator swipe.
Stayed 1 night in Aug 2024

10/10 Excellent

Clive

Liked: Cleanliness, property conditions & facilities, communication
Clean quiet and comfortable.
Stayed 5 nights in Jul 2025

2/10 Terrible

Jamie

Disliked: Cleanliness, amenities, communication
Terrible. They do not value privacy, for example, if you have the do not disturb sign up they do not care and just come in. I also caught the maintenance guy with his hands on my clothes in the washing machine in the laundry, I asked him what he was doing and he said he was "going to do another rinse on my clothes because he wanted to test the machine". which was absolutely inappropriate and very strange. The staff took no responsibility for this and the maintenance guy came and yelled at me at reception when I complained. The staff didn't believe me, and then blamed me. The staff constantly lied and gaslit, Remy the receptionist was the most like this. They also did not tell me before I stayed that this was a crisis hotel. The dishonest attitude of the staff comes from the director Chris, who took no responsibility for any of this, and was very dishonest and a massive gaslighter.
Stayed 7 nights in Jul 2025

10/10 Excellent

Frankie

Liked: Amenities, communication
I've stayed at this property many times. Staff are friendly, room is always immaculate. Quiet and would highly recommend staying here.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
First time in Burwood East Quest. Everything was good except for a 2 bed joint together to make a king size bed it really hurts my back when sleeping.
Stayed 3 nights in May 2025

6/10 Okay

Steffen

Liked: Cleanliness, room comfort, communication
Für eine Nacht in Ordnung. In der Umgebung gibt es nicht allzu viel zu tun. Das Hotel selbst hat keine Bar und bietet auch kein Frühstück an.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sahrizal b.

Liked: Cleanliness, property conditions & facilities, communication
Comfortable place to stay.
Stayed 1 night in Apr 2025

8/10 Good

Julie

Liked: Amenities, property conditions & facilities, communication
My stay was great and the l8cation was convenient to where I needed to be. Staff were friendly. Room needed to be vaccumed properly very dirty under bed side tables and carpet needs a good clean throughout.
Stayed 2 nights in Mar 2025

6/10 Okay

MILAN

Liked: Cleanliness, room comfort, communication
They need bond which was returned after a week .no recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

Mahabaleshwar

Liked: Cleanliness, property conditions & facilities, communication
Very convenient and quiet.
Stayed 1 night in Dec 2024