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The Balaji Palace at Playa Grande

Luxury resort on the beach, with outdoor pool

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Photo gallery for The Balaji Palace at Playa Grande

Property grounds
Interior detail
Lobby
Terrace/patio
View from property

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • On private beach
  • Hot tub
  • Gym
  • Breakfast available
  • Pool

Explore the area

Map
Playa Grande, Rio San Juan, Espaillat
  • Playa Grande Golf Course
    ‪3 min drive‬
  • Gri Gri Lagoon
    ‪5 min drive‬
  • Playa Caleton
    ‪7 min drive‬

Rooms & beds

Spaces

Number of living rooms
Garden

View all photos for Royal Suite, 1 King Bed, Oceanfront

Room

Royal Suite, 1 King Bed, Oceanfront

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden Area

Room

Suite, 1 King Bed, Garden Area

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed, Jetted Tub, Oceanfront

Room

Royal Suite, 1 King Bed, Jetted Tub, Oceanfront

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Room

Deluxe Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Rio San Juan

Located in Rio San Juan, The Balaji Palace at Playa Grande is in the suburbs and on a private beach. While the natural beauty of Playa Caleton and Gri Gri Lagoon can be enjoyed by anyone, those looking for an activity can head to Playa Grande Golf Course. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

What's nearby

  • Playa Grande Golf Course - 3 min drive - 3.1 km
  • Gri Gri Lagoon - 5 min drive - 5.6 km
  • Playa Grande - 6 min drive - 6.1 km
  • Playa Caleton - 7 min drive - 4.2 km
  • Playa Preciosa - 7 min drive - 6.4 km

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 98 min drive

Restaurants

  • ‪La Casona - ‬4 min drive
  • ‪Cappuccino - ‬7 min drive
  • ‪Hacienda Flor Café - ‬7 min drive
  • ‪Cabo Mar - ‬9 min drive
  • ‪Casa Grande - ‬3 min drive

About this property

The Balaji Palace at Playa Grande

Luxury resort on the beach, with outdoor pool
Catch some rays on The Balaji Palace at Playa Grande's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
The Balaji Palace at Playa Grande offers 17 accommodations with iPod docking stations and free newspapers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, bathrobes and complimentary toiletries. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Rollaway/extra beds (surcharge) are also available.
4 hot tubs are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a private beach, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include sports massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Amenities

On private beach
Pool
Hot tub
Spa
Parking included
Free WiFi

House Rules

Check in after 3 PM
Minimum age to rent: 21
Check out before 11 AM
default

Pets

No pets allowed
default

Smoking

Smoking allowed: in designated areas

Important information

Optional extras

  • Fee for English breakfast: from approximately USD 20 per person
  • Airport shuttle fee: USD 120 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does The Balaji Palace at Playa Grande have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Balaji Palace at Playa Grande pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Balaji Palace at Playa Grande?

Self-parking is free at this property.

What time is check-in at The Balaji Palace at Playa Grande?

Check-in start time: 3 PM; check-in end time: 11 PM.

What time is check-out at The Balaji Palace at Playa Grande?

Checkout is at 11 AM.

Does The Balaji Palace at Playa Grande provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 120 per vehicle applies.

Where is The Balaji Palace at Playa Grande located?

Located in Rio San Juan, this beachfront resort is next to a golf course and within 3 mi (5 km) of Playa Grande Golf Course, Playa Caleton and Playa Grande. Gri Gri Lagoon is 2.7 mi (4.3 km) away.

The Balaji Palace at Playa Grande Reviews

Reviews

7.0

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 5 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 3 out of 10 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Andres, Rio San Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, beautiful place and excellent service
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing services, great location, outstanding experience
Stayed 1 night in Dec 2018
This review was submitted before 2018 and has not been verified.

2/10 Terrible

JR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience, stranded - BEWARE

Reservation was confirmed through Expedia and credit card was charged. Arrived at the hotel, an hour and a half away from the airport, only to find it CLOSED. Nobody answered the phone (and cell reception was terrible, maybe because it was raining heavily). Taxi took me to the nearest other hotel (Playa Grande Beach Club), and the manager there was able to reach the manager of The Palace, who said he had no record of my reservation and the hotel was closed because no other customers were there. Ended up staying at the Beach Club, which was a little pricier than I had planned but fantastic, and I highly recommend to anyone considering The Palace to go there instead. At the very least double and triple check directly with the hotel that they have your reservation BEFORE flying there, or you might end up stranded like me.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not try to stay here

First I could not find the hotel. Called hotels phone number many times and got a answering machine that had a different hotel name on machine. I went looking for the hotel name on machine. Found that hotel. Went to giant gate in front of hotel around 6pm. No one at gate . Gate was locked. Yelled anyone here no answer. Could see a hotel in the distance. No lights on and saw no people or cars. Called Expedia. They attempted to call hotel and got a answering machine. Expedia said they would give me a refund once they finally got approval from hotel. Then had to look for answer hotel in a foreign country. Horrible experience
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Paul, Arcachon

Disliked: Staff & service, property conditions & facilities, room comfort

hotel decevant

Àrrive vers 16h et aussitôt agression d un employé pour savoir ce que sera votre repas du soir. Il est impératif de répondre de suite.ensuite visite de la chambre(située à côté de la réception) Porte vitrée ,fenêtre sans volet,pas de séparation entre chambre et wc.pas de frigo etc.... Dîner ,choix 2 entrée 3 plat 2 desserts.....et pas de Café dans ce soit disant PALACE. Pour ne pas prendre de risques ,nous dînerons avec qqs pâtes et riz froid Après avoir rejoint notre chambre,qui donne aussi dans le hall,nous constatons que qqs personnes s amuse follement au billard américain. En l absence de tout personnel de l établissement,nous interpellons les joueurs de billard qui Comprennent la situation en arrêtant immédiatement leur partie. Le matin petit déjeuner réduit à ca plus simple expression. Après quoi nous décidons de ne pas poursuivre cette expérience pour la nuit suivante pré payee et nous partons.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Treated like royalty at The Palace!

The Palace didn't start as a luxury hotel but rather a private residence. But now it is open to the public to get a glimpse of what it must be like to live like royalty! The location is ideal. The Cliff House is literally built into the ocean-side cliff. The main building (The Palace) is set back across wonderful landscaping and terraced walkways with fantastic views. A third building (the guesthouse) has 4 guest rooms as well. This is an ideal location for a relaxing and private vacation. Meals are set out by the staff on the back porch which receives a wonderful breeze all day. Other covered porches and gazebos offer relief from the sun when needed. The pool is comfortable and refreshing. Local wildlife includes resident chickens and peacocks. However, all of these amazing facilities pale in comparison to the tremendous staff whose only mission seems to be to pamper you and make you feel like you are the only guests in the hotel. To be fair, on two nights, we were. But the morning, afternoon, and evening staff were attentive, courteous, helpful, polite and right there whenever they were needed. The service is truly world-class--unmatched at all but the most exclusive luxury international hotels. Details: Location on the ocean, not as some Google Maps put it in Rio San Juan. Look for the kidney-shaped pool. ATM available in town; staff will give you a ride. Get a ride from airport thru the hotel to save hassle; meal plan available at hotel too.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Nick, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

A lil more expensive but definitely worth it in my opinion
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Peach, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel & Great Staff!

The hotel is beautiful, the pictures don't do it justice. The private beach had really strong waves when we stayed so I was a little nervous to actually swim in it, but there are a bunch of nice beaches close by which the staff will take you to. Playa Grande is beautiful and you should definetly go there at least once. The hotel staff were amazing. Very friendly and helpful. A guy named Felix came by on my first day to sell some excursions. I went to Do-Do lagoon, horseback riding and whale watching. I would reccomend all three, as they are pretty private. I went to the lagoon with a couple which was staying at the hotel as well and a member of the staff came along, and the horseback riding was completely private. Whale watching was with a bunch of people from other hotels and was amazing. We saw a humpback whale and her baby! I got the meal plan which wasn't really great (Expedia doesn't offer it but the hotel will). Next time I would pay a-la-carte for breakfast and then get lunch and dinner out. Another couple went this route and it worked out great for them; Tinto, our guide from the lagoon trip was really nice and took them out every day. To get to the hotel take the Expedia Blue bus. I was the only person on the bus and it was really easy and about half the price the hotel will charge. Also, bring cash. The excursions charged a lot for credit card fees and it's a pain to use the ATM in the town. Overall, great experience. I highly reccomend.
This review was submitted before 2018 and has not been verified.

8/10 Good

Lauren, New York, NY

Liked: Cleanliness, staff & service

Different experience. Amazing staff. Great food.

This was a great 3 day vacation, we needed to disconnect and that is exactly what this is. We just got back from an amazing relaxing 3 days in Feb 2014- the staff makes the stay. Everyone wants to help you. The hotel is very remote and its very homey feel- romantic place for a couple. No hotels in the area or restaurants or a touristy town- so know to expect that. The hotel offers rides to and from 2 nearby beaches which are really beautiful. You can get a sense for the local lifestyle here. The palace is really beautiful- no tv or phone in the rooms also which again is something we appreciated.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Felipe, Santo Domingo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

No esta como advertido

El hotel no estaba como hemos pensado. No se llama "the palace at playa grande" no estaba en el playa grande, no teine los facilidades y hay bastante habitaciones casi abandonado. En realidad es un pequeño "boutique" hotel que se llama "Balaji Palace"