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Aparthotel

Sonder at Hance Park

Aparthotel with an outdoor pool, near Chase Field

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Photo gallery for Sonder at Hance Park

Room
Living area
Terrace/patio
Private kitchen
Bathroom

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Dryer
  • Washer
  • Air conditioning

Explore the area

Map
1313 North 2nd Street, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪2 min drive‬
  • Chase Field
    ‪2 min drive‬
  • Footprint Center
    ‪2 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Choose your unit

View all photos for Studio, 1 Queen Bed, Balcony

Room

Studio, 1 Queen Bed, Balcony

  • 46.3 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio, 1 Queen Bed

Living area

Superior Studio, 1 Queen Bed

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Living area

Studio, 1 Queen Bed

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Living area

Apartment, 1 Bedroom

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony

Living area

Apartment, 1 Bedroom, Balcony

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony

Room

Apartment, 2 Bedrooms, Balcony

  • 111 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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Property amenity

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8.6 out of 10, 157 reviews
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includes taxes & fees
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About the area

Phoenix

Located in Downtown Phoenix, a neighbourhood in Phoenix, Sonder at Hance Park is near a metro station. Biltmore Fashion Park and Scottsdale Fashion Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tempe Town Lake and Camelback Mountain. Check out an event or a game at Desert Diamond Arena, and consider making time for Phoenix Zoo, a top attraction not to be missed.

What's nearby

  • Phoenix Art Museum - 8 min walk - 0.8 km
  • Heard Museum - 14 min walk - 1.2 km
  • Phoenix Convention Center - 2 min drive - 1.5 km
  • Chase Field - 2 min drive - 2.3 km
  • Footprint Center - 2 min drive - 2.3 km

Getting around

  • McDowell - Central Ave Station - 5 min walk
  • Sky Harbor International Airport (PHX) - 11 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪Arizona Wilderness DTPHX - ‬10 min walk
  • ‪The Theodore - ‬9 min walk

About this property

Sonder at Hance Park

Aparthotel with an outdoor pool, near Chase Field
An outdoor pool, a fitness centre and self parking are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, concierge services and barbecues are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a coffee/tea maker, and other amenities include a dishwasher and a flat-screen TV. Housekeeping is available on request.
Sonder at Hance Park offers 32 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.

Amenities

Pool
Kitchen
Washer
Dryer
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Self-parking fee: USD 10 per day
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sonder at Hance Park have a pool?

Yes, this property has an outdoor pool.

Is Sonder at Hance Park pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sonder at Hance Park?

Self-parking is available for USD 10 per day.

What time is check-in at Sonder at Hance Park?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Sonder at Hance Park?

Checkout is at 11:00 AM.

Where is Sonder at Hance Park located?

Located in Downtown Phoenix, this aparthotel is within 1 mi (2 km) of Burton Barr Central Library and Phoenix Convention Center. Chase Field and PHX Arena are also within 2 miles (3 km). McDowell - Central Ave Station is only a 5-minute walk and Roosevelt - Central Ave Station is 11 minutes.

Sonder at Hance Park Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 245 out of 467 reviews
Rating 8 - Good. 104 out of 467 reviews
Rating 6 - Okay. 54 out of 467 reviews
Rating 4 - Poor. 26 out of 467 reviews
Rating 2 - Terrible. 38 out of 467 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

9.0/10

Check-in

8.2/10

Communication

7.0/10

Location

10/10

Listing accuracy

Reviews

10/10 Excellent

Dawn

Liked: Cleanliness, property conditions & facilities, communication
Would definitely stay here again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Eniola

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

lowkey and cozy!

Amazing stay! I managed everything through the Sonder app and the team was very responsive. Would book again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Patricia Vergel de

Liked: Cleanliness, property conditions & facilities, communication
Convenient location, comfortable and spacious. Love that it is not just a hotel room.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
Great place and location. I would have rated it excellent if it wasnt for no local channels to watch tv or making it easier to watch tv instead of having to download streaming.
Stayed 1 night in Mar 2025

10/10 Excellent

Lee Jung

Liked: Cleanliness, property conditions & facilities, communication
It was close to downtown Phoenix area with dinning options in walking distance. The place was clean and comfortable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Hannah Lynn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really enjoyed staying at this location! Building was clean and safe, room was clean, great options for sitting outside and walkable distance to downtown shops and restaurants. More inside signs leading to the Sonder rooms would improve the stay, as the halls all look the same and can be confusing. Overall great place to stay
Stayed 3 nights in Jan 2025

8/10 Good

Galina

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was great to have access to a pool, lounges, and in-unit washer/dryer. Clean apartment, however, for three adults, there was not nearly enough seating. Only two chairs and a small couch.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was super convenient.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, property conditions & facilities, communication
Great stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room! Clean
Stayed 1 night in Oct 2024

8/10 Good

Erica

Liked: Cleanliness, communication
Disliked: Room comfort

Nice place, ruined by the most uncomfortable bed

The property is very nice, and char support was immediate. But my god was the bed uncomfortable—all the pillows were overstuffed in the worst way, and the mattress was like a slab of cement. My partner actually prefers a firm mattress and even he didn’t sleep well here.
Stayed 2 nights in Feb 2025

8/10 Good

Kristina

Liked: Cleanliness, room comfort, communication

Felt like a local!

The Sonder rental unit we stayed in was a comfortable efficiency apartment in an apartment building with mostly rented residential units. Perfect for our needs for 4 days in Phoenix. Within walking distance of Roosevelt Arts District restaurants (15 mins.) and even downtown/convention center (30 mins.) We also enjoyed the 2nd floor outdoor lounge one nice evening. Only complaint about our unit was the bathroom sink drained very slowly. Otherwise everything was great. Also took about 10 minutes to download the parking app for the garage. But enjoyed the in/out privilege and convenience.
Stayed 5 nights in Feb 2025

2/10 Terrible

Dexter

Liked: Cleanliness
Disliked: Amenities
If you like a rock solid bed and tvs not in the room and you have to pay for parking as well this is the place for you. I tried to get a refund for the rest of the stays after my first night due to be super uncomfortable but they refused so they moved me into another room with the same bed. So I put Bolth the comforters on top of the mattress for some cushion.
Stayed 4 nights in Jan 2025

8/10 Good

bertram

Liked: Cleanliness, property conditions & facilities
Booked this specific Sonder for heated pool However it was not heated and we couldn’t use our fob to access the joining building with the hot tub. Chat on the app was inconsistent we’re home form our trip and still waiting to hear why the heater wasn’t working or how to get our fob to work for the hot tub space.
Stayed 4 nights in Jan 2025

8/10 Good

Tracy

Liked: Cleanliness, room comfort, communication

Not dark

If you are like me and want a dark room to sleep in, this is not the place for you. There is no door on the bedroom, so every led light from the kitchen appliances light up the room. Also the livingroom windows have shutters, so there is a lot of light coming in there too. There were earplugs on the might stand and I know why. There was noise from above and the refrigerator was extremely noisy. The bed was comfortable, but the pillows were awful, I think they were “my pillows”. Overall, the location was good and the room was ok.
Stayed 1 night in Mar 2025

10/10 Excellent

Janice

Liked: Cleanliness, room comfort, communication

Apartment style overnight stay excellent!!

We really like Sonder’s approach. Our room was excellent but bed couple have been more comfortable. Different check in process than we are used to, but once we found the lockers, it was smooth sailing. I didn’t remember the Locker password, so returning the key fobs were problematic the morning we left. Thankfully, I called the number posted at 4am ( we had a long drive) and I was connected to a real person who helped us get back into our locker to return our key fobs. Price was excellent and I recommend it. Overall, we’d stay at another Sonder.
Stayed 1 night in Jan 2025

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed for 2 nights, and it was fabulous. The location can’t be beat! We did a haunted walking tour and went to chase field for Smashing Pumpkins and Green Day concert and we were very close to both. The check in and out process is perfect. Will definitely stay again
Stayed 2 nights in Sep 2024

6/10 Okay

Darrell

Disliked: Room comfort, communication
Will never stay their again. Pics noting like the place.
Stayed 3 nights in Nov 2024

10/10 Excellent

Akiana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean with great customer service
Stayed 5 nights in May 2024

10/10 Excellent

Luis Fernando

Liked: Cleanliness, amenities, property conditions & facilities, communication
Area was really nice
Stayed 4 nights in Oct 2023

10/10 Excellent

Felix

Liked: Cleanliness, room comfort, communication
One of the best hotel
Stayed 3 nights in Aug 2023

10/10 Excellent

andi

Liked: Cleanliness, property conditions & facilities, communication
Awesome pool
Stayed 4 nights in Jun 2024

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice and clean place. Will definitely go back.
Stayed 5 nights in May 2024

10/10 Excellent

Wady

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property, clean and confortable
Stayed 2 nights in Oct 2023