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Hotel Castilla y León

Central hotel connected to a shopping centre in Guadalajara with free parking

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Photo gallery for Hotel Castilla y León

Exterior detail
Exterior
Room
Room
Room

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
González Ortega #77 Colonia Centro, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪5 min walk‬
  • Degollado Theater
    ‪9 min walk‬
  • Avienda Chapultepec
    ‪3 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪21 min drive‬

Rooms & beds

Spaces

Number of living rooms

View all photos for Standard Double Room, 2 Double Beds

Room

Standard Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Single Bed

Room

Standard Room, 1 Single Bed

  • Sleeps 2
  • 1 Single Bed

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About the area

Guadalajara

Located in Downtown Guadalajara neighbourhood, Hotel Castilla y León is connected to a shopping centre. Guadalajara Cathedral and Minerva Roundabout are notable landmarks, and travellers looking to shop may want to visit Avienda Chapultepec and Plaza Patria. Check out an event or a game at Jalisco Stadium, and consider making time for Zoologico Guadalajara, a top attraction not to be missed. Take the opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Guadalajara Cathedral - 5 min walk - 0.5 km
  • Plaza de Armas - 5 min walk - 0.5 km
  • Degollado Theater - 9 min walk - 0.8 km
  • Avienda Chapultepec - 3 min drive - 2.3 km
  • Applicant Service Center - 3 min drive - 2.7 km

Getting around

  • Plaza Universidad Station - 6 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 32 min drive

Restaurants

  • ‪Taquería Rigo's - ‬2 min walk
  • ‪Café la Flor de Córdoba Santa Mónica - ‬2 min walk
  • ‪Play pizza - ‬3 min walk
  • ‪Karnes Asadas - ‬1 min walk
  • ‪La Bottega de Caffé | Fresh Coffee - ‬2 min walk

About this property

Hotel Castilla y León

Central hotel connected to a shopping centre in Guadalajara with free parking
This smoke-free hotel features conference space, concierge services and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance and a porter/bellboy are on-site.
Hotel Castilla y León offers 70 accommodations, which are accessible via exterior corridors and feature a safe and free toiletries. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. Televisions come with cable channels. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Spanish

Amenities

Parking included
Free WiFi
Business services
Room service
Housekeeping
24/7 front desk

House Rules

Check in after 3 PM
Minimum age to rent: 18
Check out before 1 PM
default

Pets

No pets allowed
default

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Castilla y León pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Castilla y León?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Castilla y León?

Check-in start time: 3 PM; check-in end time: 11:00 PM.

What time is check-out at Hotel Castilla y León?

Checkout is at 1 PM.

Where is Hotel Castilla y León located?

Located in Downtown Guadalajara, this hotel is within a 5-minute walk of Guadalajara Plaza and Guadalajara Cathedral. Corona Market and Biblioteca Iberoamericana Octavio Paz are also within 5 minutes. Plaza Universidad Station is 6 minutes by foot and Juarez Station is 10 minutes.

Hotel Castilla y León Reviews

Reviews

6.4
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 63 out of 545 reviews
Rating 8 - Good. 161 out of 545 reviews
Rating 6 - Okay. 175 out of 545 reviews
Rating 4 - Poor. 65 out of 545 reviews
Rating 2 - Terrible. 81 out of 545 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Abygail

Disliked: Cleanliness
Stayed 2 nights in Apr 2023

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities, room comfort

Deteriorado

Esta es la tercera vez que visitó este hotel y la verdad cada vez está peor , más deteriorado, sábanas rotas , el vitropiso del piso de las escaleras de la estrata están todos rotos y sueltos , lo único bueno es que está muy céntrico , pero ps está pasable por el precio ( si reservas por internet ,por qué si no es así ,no vale la.pena ya que el hotel por si solo cobra casi $700 la noche)
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Disliked: Staff & service
LLamé para cancelar y NO ME CANCELARON LA RESERVACIÓN. TAMBIEN LES MANDÉ MENSAJE POR CORREO. ME LA COBRARON SIN UTILIZAR EL HOTEL. ESA ES MI MOLESTIA.
Stayed 1 night in Jan 2021

2/10 Terrible

rafael o.

Stayed 9 nights in Dec 2020

6/10 Okay

MILAGROS J

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020

8/10 Good

Leticia

Liked: Cleanliness, staff & service

Oportuno

La cama muy incomoda pero con el cansancio no se siente jijiji, muy buen precio siempre y cuando lo haga en linea, muy centrico, personal amable, tranquilo.
Stayed 4 nights in Sep 2020

10/10 Excellent

ROSALBA, AGS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO ME ENCANTO, LA FACHADA DEL LUGAR HACE PENSAR OTRA COSA PERO YA ESTANDO ADENTRO MUY BONITO, LUGAR TRANQUILO, LO RECOMIENDO PARA DORMIR
Stayed 1 night in Sep 2020

6/10 Okay

Rosendo

Liked: Cleanliness

Problemas con el check in

Me hicieron la reservación u pago online. Cuando llego al hotel resulta que aparece como no pagada y aunque les mostré la información donde decía pagada insistían que no, me tuvieron esperando como 35 min En lo que arreglaron eso y por fin me dejaron tomar mi habitación.
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Rodrigo andres

Stayed 1 night in Mar 2020

8/10 Good

MarioFelix

Liked: Cleanliness
I like the location and the access to a very important places to visit and you can go walking. My room looked poor on some of the furniture and bed sheets.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésima experiencia

Las fotos del hotel muy bonitas...pero al llegar...todo lo contrario!...feas habitaciones con sábanas rotas y el baño percudido de mugre!...pésima experiencia...
Stayed 1 night in Mar 2020

6/10 Okay

Valeria

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
habia cucarachas en el establecimiento nunca me habia pasado en estancias pasadas
Stayed 3 nights in Feb 2020

8/10 Good

Robert, Ajijic, Mexico

Liked: Staff & service, property conditions & facilities
I've lived in Mexico 13 years. For the price it is a GREAT deal. My room was small with a king bed but the location is great. I would make this my first choice for a discount hotel anytime I go to Guadalajara. The staff jumped at every one of my requests, polite, friendly, clean. Walk out the door to the corner and have great coffee. 10 Blocks from San Juan de Dios the largest market in Mexico. I can't say enough and I travel often.
Stayed 1 night in Mar 2020

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy sucio el colchón. Servicio pésimo y las almohadas horribles.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En las noches se escucha mucho ruido, el servicio en general bien. Limpio y el personal atento tiene muy buena ubicacion se puede desplazar caminando al centro
Stayed 2 nights in Feb 2020

10/10 Excellent

Jahir Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción en Guadalajara

Buena ubicación. Relación calidad precio aceptable. Trato amable del personal. El hotel atendió nuestro requerimiento en cuanto a asignación de habitación y otros.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el hotel por la zona en que se encuentra muy cerca de todo, la atencion, muy limpio todo tambien. Claro que vuelvo al hotel castilla y leon👌👍
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and sights. Clean. Quiet.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Disliked: Staff & service
El aseo no me gustó. Lo que me gustó fue a tranquilidad
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mobiliario viejo. Aseo insuficiente. Ropa de cama no muy limpia y problemas con el agua caliente
Stayed 1 night in Jan 2020

8/10 Good

EVC, Epazoyucan, Hago.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es cordial y amable. El hotel tiene una buena ubicación.
Stayed 8 nights in Dec 2019