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Castello Prime Suites

Family-friendly aparthotel connected to a shopping centre in Lisbon with a full-service spa

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Photo gallery for Castello Prime Suites

Indoor pool
Indoor spa tub
Exterior
Room
Breakfast area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Laundry
  • Air conditioning
  • Outdoor space

Explore the area

View in a map
  • Place, Castle of São Jorge
  • Place, Rossio Square
  • Place, Avenida da Liberdade
  • Airport, Lisbon (LIS-Humberto Delgado)

Choose your unit

View all photos for Executive Apartment, 1 Bedroom, Pool Access

Living room

Executive Apartment, 1 Bedroom, Pool Access

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Panoramic Apartment, 1 Bedroom, Pool Access

Terrace/patio

Panoramic Apartment, 1 Bedroom, Pool Access

  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Panoramic Loft, 1 Bedroom, Pool Access

Private kitchenette

Panoramic Loft, 1 Bedroom, Pool Access

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Executive Loft, 1 Bedroom, Pool Access

Room

Executive Loft, 1 Bedroom, Pool Access

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Pool Access

City view

Deluxe Apartment, 1 Bedroom, Pool Access

  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Apartment, 1 Bedroom, Pool Access

Room

Executive Apartment, 1 Bedroom, Pool Access

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Panoramic Apartment, 1 Queen Bed with Sofa bed, Pool Access

Terrace/patio

Panoramic Apartment, 1 Queen Bed with Sofa bed, Pool Access

  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Panoramic Apartment, 2 Bedrooms, Pool Access

Terrace/patio

Panoramic Apartment, 2 Bedrooms, Pool Access

  • 484 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, 1 Bedroom, Pool Access

Room

Standard Apartment, 1 Bedroom, Pool Access

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Apartment, 1 Bedroom, Pool Access

Terrace/patio

Panoramic Apartment, 1 Bedroom, Pool Access

  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom, Pool Access

Room

Standard Apartment, 1 Bedroom, Pool Access

  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Pool Access

Room

Suite, 1 Queen Bed, Pool Access

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Pool Access

Room

Suite, 1 Queen Bed, Pool Access

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom, Pool Access

Room

Standard Apartment, 1 Bedroom, Pool Access

  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom, Pool Access

Living area

Standard Apartment, 1 Bedroom, Pool Access

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Pool Access

Room

Deluxe Suite, 1 Bedroom, Pool Access

  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the area

Lisbon

Located in Lisbon City Center neighbourhood, Castello Prime Suites is connected to a shopping centre. Castle of São Jorge and Lisbon Cathedral are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Travelling with kids? Consider Lisbon Oceanarium and Fado Museum.
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What's nearby

  • Castle of São Jorge - 2 min walk - 0.2 km
  • Rossio Square - 7 min walk - 0.6 km
  • Santa Justa Elevator - 8 min walk - 0.7 km
  • Lisbon Cathedral - 8 min walk - 0.7 km
  • Avenida da Liberdade - 10 min walk - 0.9 km

Getting around

  • Largo do Terreirinho Stop - 3 min walk
  • Rossio Station - 10 min walk
  • Lisbon (LIS-Humberto Delgado) - 24 min drive

Restaurants

  • ‪Kossie's Cafe - ‬3 min walk
  • ‪Café da Garagem - ‬2 min walk
  • ‪Altar - ‬3 min walk
  • ‪A Padaria Portuguesa - ‬5 min walk
  • ‪Lovely Castelo - ‬11 min walk

About this property

Castello Prime Suites

Family-friendly aparthotel connected to a shopping centre in Lisbon with a full-service spa
A full-service spa, an indoor pool and a bar/lounge are available at this aparthotel. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe and coffee/tea in a common area. Each apartment has 2 bedrooms and offers free WiFi and a memory foam bed. Conveniences include a fridge and a microwave, and guests will appreciate thoughtful touches, such as an espresso maker and a pillow menu. Housekeeping is available on request.
Castello Prime Suites offers 16 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature memory foam mattresses. A pillow menu is available. Guests can make use of the in-room fridges, microwaves and espresso makers. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Lisbon aparthotel provides complimentary wireless Internet access. 43-inch LCD televisions come with cable channels. Housekeeping is provided on request.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa.

Amenities

Pool
Free WiFi
Air conditioning
Laundry
Spa
Outdoor space

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Castello Prime Suites have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Castello Prime Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Castello Prime Suites?

This property doesn't offer parking.

What time is check-in at Castello Prime Suites?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Castello Prime Suites?

Checkout is at 11:00 AM.

Where is Castello Prime Suites located?

This family-friendly Lisbon aparthotel is located in the historical district, within a 10-minute walk of Castle of São Jorge, Rossio Square and Lisbon Cathedral. Avenida da Liberdade and Santa Justa Elevator are also within 15 minutes. Largo do Terreirinho Stop and Martim Moniz Stop are within a 5-minute walk.

Castello Prime Suites Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 41 out of 62 reviews
Rating 8 - Good. 10 out of 62 reviews
Rating 6 - Okay. 10 out of 62 reviews
Rating 4 - Poor. 1 out of 62 reviews
Rating 2 - Terrible. 0 out of 62 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

9.6/10

Communication

Reviews

10/10 Excellent

Laas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved this place it was cute, clean and the staff were so nice, my favourite part was the terrace it’s a great place to hangout and relax. Would definitely stay here again.
Stayed 6 nights in May 2025

8/10 Good

Amberley

Liked: Cleanliness, property conditions & facilities, communication
This hotel is a wonderful option for a cozy stay with the best views of the city!
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice property within walking distance of many key sights that Lisbon has to offer. Not the easiest to get to, but the amazing view and friendly staff make it worth it!
Stayed 3 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very quiet.
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
What a view at this hotel! We had a great stay, very close to the first stop on the famous tram. Need to go up steps to get there. Very clean and everyone was so nice!
Stayed 2 nights in May 2025

10/10 Excellent

Hanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
So glad we chose to stay here! Cibele was kind and professional and made us feel so welcome. Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Samridhi

Liked: Cleanliness, property conditions & facilities, communication
This property is amazing and has great views! Staff were very helpful and accommodating. Breakfast was delicious! The only problem were lots of stairs to get up to the property from street however once you get to the property, it definitely makes up for it!
Stayed 1 night in May 2025

10/10 Excellent

Claire

Liked: Cleanliness, room comfort, communication

A perfect find!

A lovely apartment with the added bonus of a really great continental breakfast each morning with fabulous views! And a spa pool & sauna too! Be prepared for steps & look out for the beautiful little restaurants close by!
Stayed 4 nights in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, room comfort, communication
Our suite was very comfortable and clean with great views. The staff were friendly and helpful and checked that we had everything we needed. We really enjoyed our stay.
Stayed 6 nights in Sep 2022

8/10 Good

Robin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Marco and Raquel (sp?) were very gracious and generous with their time, recommending places to eat and visit. The apartment was beautiful, very nice breakfast every morning. We thoroughly enjoyed our stay and would recommend to friends.

10/10 Excellent

Kudzai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a wonderful stay, the property is beautiful. It’s central without being super loud. Marcos was a great host. Highly recommend
Stayed 1 night in Jun 2024

10/10 Excellent

Sylvain

Liked: Cleanliness, room comfort, communication

Recommended!

Friendly staff and great view! Worth the stairs :)
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, communication

Good hotel with charm & views

From B&B to hotel - there's still a lot of potential, so it's more of a 2* hotel. Friendly staff and the breakfast was perfectly adequate. Coffee and tea is free.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Centrally located. Beaut
Stayed 1 night in Apr 2024

10/10 Excellent

Gyungmin

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was an amazing experience staying at Castello Prime Suite! The staff was all really nice and friendly. The breakfast with the view was a blast. The view from the room was breathtaking. Will definitely go back when I visit Lisbon again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Sandeep and Clementina were excellent hosts! Room was excellent too. Would recommend A++
Stayed 3 nights in Nov 2023

10/10 Excellent

Anh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Marcos was an amazing host. We feel very welcomed. You get free breakfast and free all day coffee/tea. Super great. The room is very nice with modern equipment. Would come back here.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Quiet, Clean, Relaxing Accommodation

We really enjoyed our stay at Castello Prime Suites. The view from the deck is truly beautiful, and it was a pleasant surprise to find that the neighborhood is tucked away from the noise and bustle of the city—although it was still in walking distance from many great restaurants, historical attractions, and views of the river. The staff were welcoming, accommodating, and professional, our room was clean and stocked with amenities, the breakfast was delicious, and the cold jacuzzi pool was refreshing after long, hot days of walking around. All around, we had a very pleasant stay!
Stayed 3 nights in Jul 2023

10/10 Excellent

Susan

Liked: Cleanliness, amenities, communication
The hotel was nice, but the access from the street was very dark, no lighting. We felt a little unsafe
Stayed 2 nights in Dec 2023

10/10 Excellent

Gretchen

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a lovely hotel. When you walk into the entrance you immediately have an amazing view of the city from the open air lounge. The staff were very friendly and accommodating. The breakfast was plentiful and had a nice variety of foods. The appartement was lovely and very clean. We would definitely return! Our only problem was with Expedia. They listed the room as big enough for four people. There is only sleeping space for three. At reception, they explained this to us and offered us the opportunity to see the space and try to figure out a solution. We had no where else to go, so we made do. Expedia needs to make this clear.
Stayed 3 nights in Jul 2023

4/10 Poor

Matt

Disliked: Cleanliness, amenities, property conditions & facilities
The suit that we had was not clean and had terrible pluming, the sink in the kitchen was not properly installed so we got a foul smell coming up through the sink so we had to leave all the windows open at all times to keep it from smelling of sewer gas. the shower in the bathroom often was without hot water and the shower leaked so much we had to put towels all over the bathroom floor to stop it from leaking to the main room. its smelt of mould and mildew.

8/10 Good

Rebecca

Liked: Amenities, property conditions & facilities, communication
Disliked: Cleanliness
Wir haben für 5 Nächte ein kleines Zimmer gebucht. Die Anreise war soweit unproblematisch, etwas zwielichtige Gegend, viele Treppen, was aber zu erwarten war in der Altstadt. Leider hatten wir Schimmel über dem Fenster und an der Wand. Wir konnten die Hotelmanagerin direkt nach dem Einchecken gegen 0 Uhr noch erreichen und haben uns darauf geeinigt am nächsten Morgen kostenlos wieder auszuchecken, da das Hotel komplett ausgebucht war und wir kein anderes Zimmer bekommen konnten. Trotz der Enttäuschung über das Zimmer, ist die Unterkunft uns auch positiv in Erinnerung geblieben aufgrund des wunderschönen Ausblicks von der Dachterrasse direkt neben dem Frühstückssaal. Das Frühstück war auch gut gewählt. Da wir das Problem soweit mit der Hotelmanagerin lösen konnten und unser Geld zurückbekommen haben, trotzdem 4 von 5 Sternen.
Stayed 5 nights in Jul 2025

8/10 Good

Alexander

Liked: Cleanliness, communication
Stayed 4 nights in Jul 2025

10/10 Excellent

Joyce

Liked: Cleanliness, property conditions & facilities, communication
Stayed 4 nights in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Hellhörig die zimmer.
Stayed 4 nights in May 2025